Responsibilities:
- Able to collaborate with designers & developers
- Able to write consistent, subtle & concise language for the purpose of product communication.
- Able to write clear & concise micro-copy for all scenarios including informational, error & instructional.
- Love for both technology and communication
- Should assist in a fast paced startup environment.
- Have a knowledge of communication style guidelines, User experience and UX Writing impact.
- Should be willing to get involved in UX research
Requirements:
- Experience writing UX copy for an App or Website (a plus/Good to have)
- Able to understand the target audience and write effective/persuasive copy
- Able to understand the product- what's & why- s- .
- Need to have an interest in sustainable transportation.
- Any degree with relevant experience or interest.
- Need to be creative, engaging & self-challenger.

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About This Opportunity:
Join Printrove as we revolutionize India's print-on-demand industry. We empower entrepreneurs and creators to build profitable brands without the complexities of inventory management, shipping logistics, or operational overhead.
As our Customer Support Executive, you'll be the bridge between our innovative platform and the merchants who depend on us. This isn't just about answering questions, you'll be solving real business challenges, enabling growth, and directly contributing to our merchants' success stories.
What You'll Do:
Champion Our Merchants
Handle inbound calls, emails, and support tickets with a solution-first mindset. Every interaction is an opportunity to strengthen relationships and demonstrate our commitment to merchant success.
Orchestrate Operations
Collaborate with our operations team and shipping partners (Delhivery, Blue Dart, Shiprocket) to provide accurate, real-time updates on orders, shipments, and delivery status.
Solve Complex Problems
Go beyond surface-level responses. Investigate root causes, propose sustainable solutions, and proactively address recurring issues to improve the overall merchant experience.
Drive Data Excellence
Maintain comprehensive records using Zoho Desk, Zoho CRM, and MyOperator. Your attention to detail ensures our team has the insights needed for continuous improvement.
Identify Growth Opportunities
Recognize high-potential merchants and seamlessly connect them with our Sales team. Your merchant insights directly fuel our business development efforts.
Elevate Service Standards
Work closely with our Customer Success Team Lead to refine processes, implement best practices, and consistently exceed merchant expectations.
What We're Looking For:
Proven Experience
1–2 years in SaaS or e-commerce customer support with a track record of maintaining high satisfaction scores and resolving complex issues.
Communication Excellence
Fluent English communication skills with the ability to explain technical concepts clearly. Proficiency in Hindi and Tamil is highly valued for our diverse merchant base.
Technical Aptitude
Hands-on experience with CRM and ticketing systems, particularly Zoho Desk and Zoho CRM. Quick to learn new tools and adapt to evolving workflows.
Strategic Problem-Solving
Strong analytical skills with the ability to think critically under pressure. You see challenges as puzzles to solve, not obstacles to avoid.
Local Presence
Based in Chennai and comfortable with daily commute to our Choolai office. We believe in-person collaboration drives our best results.
Future-Forward Mindset
Interest in AI tools and automation is a significant plus. We're building tomorrow's customer support experience today.
Why Choose Printrove?
High-Impact Environment
Your work directly influences merchant success and company growth. See immediate results from your efforts in a fast-paced startup setting.
Accelerated Learning
Gain cross-functional exposure to customer success, logistics, sales, and operations. Build skills that open doors across the tech industry.
AI-Enhanced Operations
Work with cutting-edge AI tools and workflows. Learn how modern startups leverage technology to scale efficiently and deliver exceptional experiences.
Clear Career Progression
Defined pathways to advance into Key Account Management, Sales, or Customer Success leadership roles based on performance and interests.
Meaningful Mission
Be part of democratizing entrepreneurship in India. Every problem you solve helps a small business owner achieve their dreams.
Ready to Join Our Mission?
If you're passionate about customer success, thrive in dynamic environments, and want to be part of India's print-on-demand revolution, we want to hear from you.
Apply only to this link - https://loginext.hire.trakstar.com/jobs/fk01is7?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk01is7?source=
LogiNext is looking for a technically savvy and experienced senior engineer to lead development efforts. You will help the team grow in size and skills, optimizing their code while working on your own. You will design, and develop the products that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving access to massive amounts of data and information.
You have hands-on experience in building secure, high-performing and scalable systems in Java. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have successfully shipped applications with beautiful front-end and intelligent backend. You have demonstrated strong interpersonal and communication skills.
Responsibilities
Co-lead end-to-end design and development efforts for high-volume, low-latency applications for real-time event based systems Lead and direct software engineers, define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of platform modules and features Deliver high-availability and high-performance platform using micro-services architecture Identify bottlenecks and inefficiencies in code, and devise solutions to production and non-production issues Keep an eye out for open source projects and technology trends that can be introduced in the products Transform business functionalities and production specifications into technical requirements and low level design Be hands-on, adopt a practical approach to software and technology Work with product management and other teams to build highly scalable products
Requirements
Bachelor’s degree in Computer Science, Information Technology or a related field 4 to 6 years of design and development experience in scalable and distributed enterprise applications using Java/J2EE, JPA, Spring boot framework and RESTful web services Experience in managing, implementing and optimizing big data stores such as MySQL, MongoDB, Elasticsearch, Redis, DynamoDB Experience in deploying applications and using various managed services provided by cloud platforms (AWS, Azure, GCP) Experience in front-end technologies HTML5, CSS3, React.js, Angular and D3.js is preferred Strong foundation in computer science, with strong competencies in data structures, algorithms and software design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership

Signalling, interlocking system
• Participate in Requirement Analysis and Design activities
• Develop code, unit testing, integration testing
• Perform module integration and integration testing
• Prepare and review Test Reports
• Actively participate in technical meetings and share ideas clearly
• Manage a team of engineers and provide leadership with clear communication
• Good at documentation
• And any other project related activity assigned

- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing site requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing user interface codes using JavaScript following react.js/next.js workflows.
- Troubleshooting site interface and debugging developed site codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting site changes and developing updates.
Requirements
- Bachelor’s degree in computer science, information technology, or a similar field.
- Strong knowledge in react frameworks such as Next Js etc.,.
- Previous experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Experience with web/graphic design applications such as Figma, Adobe XD, Adobe Photoshop, Adobe Illustrator.
- Experience with user interface design.
- Experience with browser-based debugging and performance testing.
- Excellent troubleshooting skills.
- Good project management skills.
- Developer must have proven work experience on version control and source code management like GIT, Bitbucket.


● Mentor and lead a team of SDETs and QAs across multiple business units
● Lead programmatic best practices by example, be a hands on programmer and
should be able to actively participate in technical discussions
● Bringing industry best practices in QA processes
● Define and monitor quality assurance metrics for continuous quality & process
improvements across multiple engineering tracks
● Manage the automation projects and ensure their success
● Communicating clearly and openly with internal and external stakeholders
regarding progress, roadblocks, and timelines
● Hiring and training of team members
Our Requirements
● BTech/MTech in Computer Science or equivalent
● Highly skilled in writing test cases, test scripts and handling corner cases
● Should have worked on developing tools or frameworks to test complex
micro-services, client applications, systems at scale.
● Expert level knowledge in one or more programming languages(preferably in
JavaScript/Java)
● Good knowledge on the Infrastructure, CI/CD toolchains and ecosystem
● Excellent knowledge of databases and querying language
Integration of user-facing elements developed by front-end developers with server side logic
Writing reusable, testable, and efficient code
Design and implementation of low-latency, high-availability, and performant applications
Implementation of security and data protection
Integration of data storage solutions, may include databases, key-value stores, blob stores, etc
Integrating in-house product with third party applications and creating ready connectors
Build microservices with modular design
Benchmarking applications in terms of number of concurrent users, number of requests per second and similar parameters
Documenting and updating APIs for customers systematically
Required Skills:
Programming Language: NodeJS
Capabilities: REST APIs, WebSockets, Express
Databases: MongoDB, Redis, ElasticSearch
Tools: GIT, VSCode
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**ONLY LOOKING FOR CANDIDATES WHO LIVE IN MUMBAI



