Sales Executives

Job Title: BMC Helix ITSM / Remedy Developer

Experience: 5 – 10 Years

Location: Pune / Bangalore (Onsite)

Employment Type: Full-time

Notice Period: Immediate joiners / 0–15 days preferred

Skills:

BMC Helix ITSM, Remedy AR System, Smart IT, Digital Workplace, ITSM Modules, CMDB, Incident Management, Change Management, JavaScript, Workflow Customization, Integrations, REST APIs

Job Description:

Sanglob Business Services is hiring an experienced BMC Helix / Remedy Developers for immediate openings.

Key Responsibilities:

• Develop and customize BMC Helix ITSM applications
• Work on Incident, Change, Problem & Service Request Management modules
• Build workflows, filters, escalations and forms in Remedy AR System
• Integrate Helix with external applications/APIs
• Support Smart IT / Digital Workplace implementations
• Troubleshoot production issues and optimize existing workflows
• Collaborate with business and technical teams

Requirements:

• 5+ years in BMC Remedy / Helix
• Strong hands-on with ITSM modules
• Experience with AR System development/customization
• Good knowledge of integrations and APIs
• Good communication skills

Good to Have:

• Helix Digital Workplace
• CMDB / Discovery exposure
• ITIL knowledge

Apply:

Interested candidates can apply on Cutshort or share profiles directly.

Immediate joiners preferred. Referrals welcome.

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Key Responsibilities

● Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.

● Recruit, onboard, and activate new channel partners across multiple regions and industries.

● Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.

● Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.

● Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.

● Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment on partner requirements and success.

● Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.

● Take ownership of revenue targets for specific partner regions or verticals.

Requirements

1. Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

2. Work Experience: 3–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.

3. Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.

4. Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.

5. Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.

6. Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.

7. Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.

8. Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.

9. Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.

10. Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Benefits

* Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.

* Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.

* Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.

* Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.

* Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.

* Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.

* Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

MUST-HAVES:

• LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
• Context & Knowledge Base Design.
• Context & Knowledge Base Design.
• Experience running LLM evals

NOTICE PERIOD: Immediate – 30 Days

SKILLS: LLM, AI, PROMPT ENGINEERING

NICE TO HAVES:

Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments

ROLE PROFICIENCY:

Role Scope / Deliverables:

• Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
• Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
• Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
• Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
• Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
• Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.

KEY DELIVERABLES:

• LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
• Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
• Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
• Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
• AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
• Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.

KEY SKILLS:

Technical & Analytical Skills:

• LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
• Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
• Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
• Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
• Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
• Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
• Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
• Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
• Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
• Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
• Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.

Strong Senior Data Scientist (AI/ML/GenAI) Profile

Mandatory (Experience 1) – Must have a minimum of 5+ years of experience in designing, developing, and deploying Machine Learning / Deep Learning (ML/DL) systems in production

Mandatory (Experience 2) – Must have strong hands-on experience in Python and deep learning frameworks such as PyTorch, TensorFlow, or JAX.

Mandatory (Experience 3) – Must have 1+ years of experience in fine-tuning Large Language Models (LLMs) using techniques like LoRA/QLoRA, and building RAG (Retrieval-Augmented Generation) pipelines.

Mandatory (Experience 4) – Must have experience with MLOps and production-grade systems including Docker, Kubernetes, Spark, model registries, and CI/CD workflows

mandatory (Note): Budget for upto 5 yoe is 25Lacs, Upto 7 years is 35 lacs and upto 12 years is 45 lacs, Also client can pay max 30-40% based on candidature

About Us: As India's fastest-growing D2C brand, we are at the forefront of innovation and transformation in the market. We’re a well-funded, rapidly growing (we have recently launched our 100th store), omnichannel D2C brand with a passionate and innovative team.

Job Summary: We are seeking a Data Engineer to help us design, build and maintain our BigQuery data warehouse by performing ETL operations and creating unified data models. You will work across various data sources to create a cohesive data infrastructure that supports our omnichannel D2C strategy.

Why Join Us: Experience the exciting world of India's billion-dollar D2C market. As a well-funded, rapidly growing omnichannel D2C brand, we are committed to changing the way India sleeps and sits. You'll have the opportunity to work with a passionate and innovative team and make a real impact on our success.

Key Responsibilities:

ETL Operations: Design, implement, and manage ETL processes to extract, transform, and load data from various sources into BigQuery.

Data Warehousing: Build and maintain a robust data warehouse in BigQuery, ensuring data integrity, security, and performance.

Data Modeling: Create and manage flat, unified data models using SQL and DBT to support business analytics and reporting needs.

Performance Optimization: Optimize ETL processes and data models to ensure timely data delivery for reporting and analytics.

Collaboration: Work closely with data analysts, product managers, and other stakeholders to understand data requirements and deliver actionable.

Documentation: Maintain comprehensive documentation of data workflows, ETL processes, and data models for reference and onboarding

Troubleshoot: Monitor and troubleshoot data pipeline issues, ensuring timely resolution to minimize disruption to business operations.

Skills and Qualifications:

1. Proficiency in SQL and experience with BigQuery
2. Minimum 2 years of experience in data engineering or a similar role
3. Experience with data pipeline and ETL tools (e.g., Apache Airflow, Talend, AWS Glue)
4. Familiarity with cloud platforms (e.g., AWS, Google Cloud, Azure) and their data services
5. Experience with data warehousing solutions (e.g., Amazon Redshift, Google BigQuery, Snowflake)
6. Knowledge of data modeling, data architecture, and data governance best practices.
7. Excellent problem-solving skills and attention to detail
8. Knowledge of DBT (Data Build Tool) for data transformation
9. Self-motivated, proactive, and highly accountable
10. Excellent communication skills to effectively convey technical concepts and solutions

Bonus point - Prior experience in E-commerce or D2C space

Job title - Python developer

Exp – 4 to 6 years

Location – Pune/Mum/B’lore

PFB JD

Requirements:

• Proven experience as a Python Developer
• Strong knowledge of core Python and Pyspark concepts
• Experience with web frameworks such as Django or Flask
• Good exposure to any cloud platform (GCP Preferred)
• CI/CD exposure required
• Solid understanding of RESTful APIs and how to build them
• Experience working with databases like Oracle DB and MySQL
• Ability to write efficient SQL queries and optimize database performance
• Strong problem-solving skills and attention to detail
• Strong SQL programing (stored procedure, functions)
• Excellent communication and interpersonal skill

Roles and Responsibilities

• Design, develop, and maintain data pipelines and ETL processes using pyspark
• Work closely with data scientists and analysts to provide them with clean, structured data.
• Optimize data storage and retrieval for performance and scalability.
• Collaborate with cross-functional teams to gather data requirements.
• Ensure data quality and integrity through data validation and cleansing processes.
• Monitor and troubleshoot data-related issues to ensure data pipeline reliability.
• Stay up to date with industry best practices and emerging technologies in data engineering.

Job Title: HR Data Analyst  

Reports To: HR Business Partner

Duties

• Collect and compile HR metrics and data from the global HR team using internal SharePoint site as well as Excel files from local HRIS systems
• Analyze data on a monthly, quarterly, and annual basis regarding recruitment and attrition
• Prepare data reports using Excel and Power Point
• Ensure data integrity by identifying issues and fixing errors either in SharePoint or local HRIS system
• Track recruitment costs on a regional and global basis
• Work closely with Finance team to monitor global recruitment budget costs and new hire/attrition pipeline
• Lead HR data projects, such as data review/audit and mass data changes
• Assist HR team with various data projects, as requested

Required Skills

• Intermediate Microsoft Office skills, including Excel, Power Point and Word
• Strong attention to detail
• Excellent verbal and written communication skills
• Ability to build strong working relationships across different locations and departments
• Strong analytics and problem solving – able to identify anomalies in data and follow up to find an explanation as to why
• Must maintain confidentiality
• Familiarity with Power BI is preferred

Experience

• 8 to 12 years’ experience with data analysis, either in the finance, accounting or HR field
• Bachelor’s degree in any field is preferred

1. Develop and execute the company's content strategy, aligning it with business objectives and target audience.
2. Create and curate engaging and compelling content across assets, including packaging, ads, social media, blogs, product descriptions, website etc.
3. Ensure that the content produced reflects the appropriate tone, style, and messaging for the FMCG, Food, and Wellness industries
4. Collaborate with marketing and design teams to plan and implement content strategies
5. Take ownership and lead the management of the company's LinkedIn page to drive brand awareness and engagement on the platform.
6. Apply SEO best practices to optimize content for search engines and improve visibility and organic traffic.
7. Utilize market insights and data to identify content themes and topics that resonate with the target audience, and develop relevant content assets.
8. Explore and implement automation tools and AI technology to streamline content creation processes.
9. Monitor and analyze the performance of marketing campaigns and content initiatives
10. Take overall responsibility for brand and company communication across various mediums and channels ensuring consistent messaging and brand voice.

Roles & Responsibilities:

The candidate is expected to create and lead a team of engineers and drive dev efforts for

Medibuddy and its various products.

The candidate will be part of the Engineering leadership team (IIT/IIM grads) and will help

strategise, execute product roadmap.

Work closely with Product and business teams to strategize or design the features and

product experiments.

Lead a team of 10+ Engineers [backend and/or mobile]

Responsible for engineering delivery in platform & product engineering pods at Medibuddy.

Scale the technology architecture, team and product to drive a 10x growth in next 12-24

months.

Code and Architect key features that form backbone of DocsApp

Conduct performance reviews and mentor and guide the team reporting

Drive adoption best engineering practices in the team and the organization

1. Deliver high quality, scalable and maintainable code at a fast pace.Skills & Qualifications:
2.  9+ yrs. relevant experience in consumer tech/ or SaaS space.
3. Tier 1 background (IIT/BITS/IIIT/NIT), Pass-out from 2014 batch or earlier.

Strong Technical Background: You have strong programming, architecture, DevOps and QA

chops. You should have experience working with a diverse engineering stack in a fast-paced

environment.

Biased toward action. You must be able to do more with less and turn would-be blockers into

opportunities for growth.

Balancing Short Term with Long Term - You have demonstrated strategic execution

balancing short term tactical execution with long term vision. You should be able to adapt

quickly as per the demands of the situation.

Efficient Execution - You must be persuasive, patient, compassionate and possess exquisite

prioritization skills.

Prior management and team-building experience. You'll be managing several direct reports

initially and will have the opportunity to scale and build out a high-performing engineering

team.

Stakeholder management - You complement product and business owners with finding the

right solutions in a timely manner.

Past entrepreneurial experience is a big plus.

Strong grasp of Nodejs/Python stack

Databases/Datastores : Mysql , Redis / Memcache , MongoDB

1. Basic Understanding of Android, iOS, Web Application stacks
2. One of SQS, RabbitMQ, SNS
3. Familiarity with AWS and its services including RDS, ECS, EBS, Cloudwatch, ELK, Redshift
   
   Nice to have -

Logging : ELK, Cloudwatch.

Frontend : html , css , Javascript

Protocols : HTTP, XMPP, MQTT, Socket.io, TCP

OVERVIEW OF REACH52 AND OUR WORK

reach52 (R52) is a fast growing, social enterprise start-up working to bring sustainable, universal basic healthcare services to users in low-access, developing regions. We do this through an innovative service model, an off-line technology platform and embedding support within communities to help residents access care, knowledge and other services we deliver.

Our mission is divided in to two parts: community access, navigation and healthcare support on the one side; and ultra-low-cost fill-in services to sustain the solution on the other. This allows core healthcare services and treatments to reach further into communities where state of the art services don’t always get to. Our fill-in services allow treatments for life threatening conditions to be accessed reliably and with continuity, so minimising the risk of relapse or crippling financial problems. At the current time our income comes from grant funding and the value of our data services. This, together with other funding streams, provides a sustainable solution so that the services become embedded in the communities we serve.

OVERVIEW OF THE ROLE

In 2019, reach52 was been awarded funding from a major bank to grow into India. We would like tohire a highly motivated Junior Software Engineer to support the designing and delivery of enterprise solutions, applications and integrations in India. India is a new market for us, and we are rapidly expanding our userbase and need to continue to build our portfolio of integrated applications that work in a challenging, off-line environment. We currently use document databases to replicate data between a master and the off-line applications. We have extended workflows that mean our processes flow through Java/Kotlin applications on android and through web technologies depending on the access channel. We support interactions with communities, commercial, logistics and police offices. We need extend our support for internationalisation and localisation and to integrate external services such as local payment options to our commercial applications, together with access to data from third parties. The role will involve the continuing development of a cross application technology solution with emphasis on cost and productivity and existing investment. The candidate should be able to work well with the dev team based in Manila, Philippines.

Title: Junior Software Developer

Employment: Full time contract with probation period

Start Date: Mar 2020

Location: Bangalore

Reporting to: CTO

ROLE SCOPE AND RESPONSIBILITIES

The core role scope and responsibilities will be:

• Understand and analyze user requirements and defects;

• Design and develop R52’s existing Java/Kotlin-based applications;

• Work on new development projects;

• Work with users and stakeholders to scope out new requirements;

• Work as part of a distributed team.

PERSON SPECIFICATION

The ideal candidate will have:

• Strong communication skills;

• 2-4 years software development experience;

• A selection of the following and be prepared to assess and learn new techniques appropriate to system redevelopment:

 o  Cloud platforms

 o  Proficient with Java / Kotlin / Python / Elixir

 o  NoSQL databases and replication

 o  Commercially secure communications

 o  Website / API security

 o  Application integration

 o  Design of off-line services

 o  Containerisation (Docker)

 o  Release Management and Deployment (Kubernetes)

• Knowledge of healthcare systems and/or technology is a strong advantage;

• Strong team working skills, ability to work to deadlines, and flexibility to work as part of a small but-growing team in a dynamic way.