UX / Usability Testing Specialist B Des/M DesNID, NIFT, IIT Preferred)

We are seeking a curious, detail-oriented, and quality-driven tester who is passionate about building great products within a startup culture. This role goes beyond traditional testing—you will be responsible for evaluating the entire product experience before it reaches the client.

Your primary responsibility will be testing across product functionality, UI, UX, and overall usability, while also having basic awareness of automation testing tools and concepts.

You will work closely with developers, designers, and product teams to ensure that what we ship is stable, intuitive, clean, and client-ready.

Key Responsibilities

1. Manual Testing (Primary Focus)

• Perform end-to-end manual testing of web and/or mobile applications.
• Test all product features to ensure they work as expected across different scenarios.
• Identify, document, and report bugs, edge cases, inconsistencies, and usability issues.
• Validate fixes and ensure issues are fully resolved before release.
• Test applications from a real user’s perspective, not just based on requirements.

2. Product-Level Testing

• Evaluate whether the product:
• Solves the intended problem
• Has all the required features
• Feels complete and production-ready
• Identify missing flows, broken logic, or confusing behaviors.
• Ensure the product delivers a good overall experience, not just correct functionality.

3. UI Testing

• Review the visual quality of the product:
• Layout consistency
• Alignment, spacing, typography, and colors
• Check if the UI is:
• Clean and intuitive
• Not overly complex or cluttered
• Easy for users to understand and navigate
• Report UI inconsistencies across screens, devices, or browsers.

4. UX Testing

• Analyze how smooth and logical the user journey is.
• Identify friction points in:
• Navigation
• User flows
• Interactions and feedback
• Ensure the product feels natural, fast, and easy to use.
• Suggest improvements to enhance usability and user satisfaction.

5. Automation Testing Awareness

• understanding of automation testing concepts.
• Familiarity with common automation tools such as
• Selenium
• Cypress
• Playwright
• Postman (for API testing)
• Ability to understand where automation fits into the testing lifecycle.

6. Code Awareness (Secondary)

• Have a basic understanding of code and system behavior.
• Ability to:
• Read logs or error messages
• Understand where issues might originate
• Direct code-level testing is not mandatory, but awareness is a plus.

What We’re Looking For

Skills & Traits

• Strong attention to detail and observation skills
• Ability to think like an end user
• Logical thinking and problem-solving mindset
• Curious to explore edge cases and unusual scenarios
• Clear communication when reporting issues
• willingness to learn and improve continuously

Mindset & Passion

• You genuinely care about product quality
• You enjoy finding bugs, gaps, and improvements
• You take ownership of the product before it reaches the client
• You aim for “client-ready and polished,” not just “working.”

Eligibility

• A background in Computer Science, IT, Engineering, or related fields is a plus

What You’ll Gain

• Hands-on experience testing real products
• Exposure to the full product lifecycle before client delivery
• Strong foundation in manual testing, UI/UX evaluation, and product thinking
• Mentorship from experienced developers and product teams
• Opportunity to grow into a full-time QA or Product Quality role

Assignment :

https://docs.google.com/document/d/1dFsnhKXpHU3CsgisAFn1rJpb4k95FaEomF9G2moIDJs/edit?tab=t.0#heading=h.d0oiq0eiuuxv

We are seeking a curious, detail-oriented, and quality-driven tester who is passionate about building great products within a startup culture. This role goes beyond traditional testing—you will be responsible for evaluating the entire product experience before it reaches the client.

Your primary responsibility will be testing across product functionality, UI, UX, and overall usability, while also having basic awareness of automation testing tools and concepts.

You will work closely with developers, designers, and product teams to ensure that what we ship is stable, intuitive, clean, and client-ready.

Key Responsibilities

1. Manual Testing (Primary Focus)

• Perform end-to-end manual testing of web and/or mobile applications.
• Test all product features to ensure they work as expected across different scenarios.
• Identify, document, and report bugs, edge cases, inconsistencies, and usability issues.
• Validate fixes and ensure issues are fully resolved before release.
• Test applications from a real user’s perspective, not just based on requirements.

2. Product-Level Testing

• Evaluate whether the product:
• Solves the intended problem
• Has all the required features
• Feels complete and production-ready
• Identify missing flows, broken logic, or confusing behaviors.
• Ensure the product delivers a good overall experience, not just correct functionality.

3. UI Testing

• Review the visual quality of the product:
• Layout consistency
• Alignment, spacing, typography, and colors
• Check if the UI is:
• Clean and intuitive
• Not overly complex or cluttered
• Easy for users to understand and navigate
• Report UI inconsistencies across screens, devices, or browsers.

4. UX Testing

• Analyze how smooth and logical the user journey is.
• Identify friction points in:
• Navigation
• User flows
• Interactions and feedback
• Ensure the product feels natural, fast, and easy to use.
• Suggest improvements to enhance usability and user satisfaction.

5. Automation Testing Awareness

• understanding of automation testing concepts.
• Familiarity with common automation tools such as
• Selenium
• Cypress
• Playwright
• Postman (for API testing)
• Ability to understand where automation fits into the testing lifecycle.

6. Code Awareness (Secondary)

• Have a basic understanding of code and system behavior.
• Ability to:
• Read logs or error messages
• Understand where issues might originate
• Direct code-level testing is not mandatory, but awareness is a plus.

What We’re Looking For

Skills & Traits

• Strong attention to detail and observation skills
• Ability to think like an end user
• Logical thinking and problem-solving mindset
• Curious to explore edge cases and unusual scenarios
• Clear communication when reporting issues
• willingness to learn and improve continuously

Mindset & Passion

• You genuinely care about product quality
• You enjoy finding bugs, gaps, and improvements
• You take ownership of the product before it reaches the client
• You aim for “client-ready and polished,” not just “working.”

Eligibility

• A background in Computer Science, IT, Engineering, or related fields is a plus

What You’ll Gain

• Hands-on experience testing real products
• Exposure to the full product lifecycle before client delivery
• Strong foundation in manual testing, UI/UX evaluation, and product thinking
• Mentorship from experienced developers and product teams
• Opportunity to grow into a full-time QA or Product Quality role

Assignment :

https://docs.google.com/document/d/1dFsnhKXpHU3CsgisAFn1rJpb4k95FaEomF9G2moIDJs/edit?tab=t.0#heading=h.d0oiq0eiuuxv

Be the person who makes sure our products actually work for the people who use them.

Daemon Ventures is a US technology company that builds and runs internet businesses with a very small team and heavy use of AI. We are hiring a full-time QA tester to see our products through our customers' eyes. You will use our live products the way a real customer would, every day, and make sure that nothing broken, confusing or inconsistent goes unnoticed.

What you'll do

- Every day, go through our live products as a new customer would: sign up with a real email address, check that the emails arrive, use the core features, pay, cancel and ask for help. Do this on your phone and on a computer.

- Test new products and significant changes before and after they go live.

- Report what you find clearly:

- the steps to reproduce it

- what you expected

- what actually happened

- a screenshot or screen recording

- how much it matters to a customer

- Re-test every fix, and mark it done only when it really works.

- Notice what nobody asked you to check: a price that doesn't match, an email that lands in spam, a page that's confusing on a small screen.

- Suggest what should be checked automatically, so the same problem is caught immediately next time.

Who you are

- Meticulous and persistent. You finish every flow end to end, including the steps after the first screen.

- A clear writer in English. Anyone can reproduce your report without asking you a question.

- Reliable. You keep a daily rhythm without being chased, and you report the real state, including "I couldn't finish this, and here's why."

- Good judgment about what matters. You can tell a bug that loses customers from a cosmetic one.

- Comfortable working remotely, independently and alongside AI. Much of our building and operations is automated, and your reports go straight into that work.

Details

- Full-time and remote, within India. You would be engaged as an independent contractor, paid monthly.

- Experience: 1–3 years of manual testing of web or mobile products.

- Helpful: browser developer tools, mobile testing and a bug tracker.

- Pluses, not requirements: API testing (e.g. Postman), basic SQL, or some exposure to test automation.

- Pay: ₹6–9 LPA, based on experience.

- Process:

1. A short application that includes a practical test (about 30–45 minutes).

2. A conversation or two.

3. A first month working together on the real work.

To apply: https://docs.google.com/forms/d/e/1FAIpQLSfiuw46fmKgdxHJgrheYJi9R2xDVFvvzQNnnvL2vzJSCUA3_Q/viewform

The form includes the practical test. Please don't send a CV alone; the test is how we'll get to know you.

Conduct user research through interviews, surveys, usability testing, and competitor analysis.

Understand student pain points across university search, counselling, applications, document submission, and admissions.

Create user personas, journey maps, user flows, information architecture, wireframes, and prototypes.

Design intuitive web and mobile experiences using tools such as Figma.

Conduct usability testing and iterate designs based on feedback and product data.

Work closely with Product Managers, UI Designers, Developers, and other stakeholders.

Maintain and contribute to a consistent design system.

Ensure designs are responsive, accessible, and technically feasible.

Use analytics and user feedback to identify opportunities to improve conversion and engagement.

What you’ll get to do in this role:

Partner closely with product, content, and growth teams to shape user experiences for StoryTV and the Master App, defining what to build and how to build it.

Deeply understand user and creator behavior across short-form video, live streaming, and interactive social experiences.

Design end-to-end user journeys—from experience maps and storyboards to wireframes and high-fidelity prototypes.

Craft intuitive flows across content discovery, creator tools, engagement loops, and monetization journeys.

Ensure a seamless and consistent experience across StoryTV and the broader Eloelo ecosystem.

Plan and run usability testing to validate concepts and continuously improve product experience.

Contribute to scalable design systems and interaction patterns for rapidly evolving features.

What you’ll bring:

4-6 years of experience in UX/Interaction Design with a strong foundation in human-centered design.

A portfolio that demonstrates end-to-end design thinking, from research to shipped experiences (preferably in content, social, or creator platforms)

Ability to simplify complex product problems into intuitive, user-friendly solutions

Strong understanding of information architecture for content-heavy and social platforms

Ability to clearly articulate design decisions backed by user insights and data

Proficiency in tools like Figma, Sketch, or Adobe XD for wireframing and prototyping

Experience working in agile, fast-paced product environments

Strong collaboration and communication skills to work across cross-functional teams

High ownership, initiative, and a “make it work” mindset to take products from concept to launch

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Join Our Team and Shape the Future of Enterprise User Experience

Are you a visionary Senior Product Designer passionate about solving complex problems and elevating enterprise user experiences? Do you thrive in fast-paced, collaborative environments where your decisions influence product strategy and your designs impact thousands of global users?

At Mitratech, we’re transforming how people interact with enterprise applications. We’re looking for someone who doesn’t just design interfaces—you design systems, shape workflows, and champion the voice of the user. In this role, you'll serve as a strategic partner to Product and Engineering, leveraging your expertise to craft intuitive, scalable, and technically feasible experiences.

If you’re driven by design excellence, cross-functional influence, and delivering work that has a measurable impact, this is the role for you.

Why You’ll Love Working Here

AI-Forward Design Culture

Join a team that isn't just using AI tools; we're building them. From AI-powered code handoff workflows to custom Claude skills and plugins, our designers are actively shaping what an AI-native design practice looks like. You won't be adopting AI in isolation; you'll be part of a team that's figuring it out together and setting the standard for the rest of the organization.

Customer-Centric Impact

Work on real, high-value problems that improve workflow efficiency, save time, and increase productivity for enterprise customers.

Cross-Functional Collaboration

Partner with product managers, engineers, and other designers to create world-class digital experiences grounded in strong UX principles and technical feasibility.

Meaningful Outcomes

Every project you deliver will have a clear business and user impact, and you’ll hear direct feedback from customers who rely on your improvements.

Key Responsibilities

• Lead Design for Complex Enterprise Features
• Own the end-to-end design process for medium-to-large product initiatives—driving discovery, workflow definition, interaction design, and high-fidelity visual design and prototyping. Use AI-enhanced tools to accelerate exploration and iteration where appropriate.
• Shape Product Direction Through Deep Collaboration
• Work closely with engineers, product managers, and other designers in an agile environment to design accessible, performant, and elegant interfaces that balance user needs with technical and delivery constraints. 
• Create and Refine Design Deliverables
• Produce user flows, interaction models, prototypes, interface comps, visual specs, and supporting documentation across multiple enterprise products—using AI tools to streamline research synthesis, generate prototypes, and explore ideas more rapidly.

• Own and Advocate for the User Experience
• Take full ownership of the UX for your product areas and proactively advocate for users, ensuring their needs lead design decisions while aligning with the realities of our technology stack and component libraries.

• Apply Modern UX & UI and AI-Assisted Expertise
• Use up-to-date knowledge of design systems, interaction patterns, accessibility standards, responsive layouts, and front-end capabilities to elevate implementation quality and usability—along with AI-powered design and research tools—to elevate implementation quality, speed, and usability.

• Bring Clarity to Ambiguity
• Independently investigate complex problems, surface assumptions, validate solutions with stakeholders, and turn abstract challenges into actionable design direction. Use AI tools to accelerate insight-gathering and pattern detection.

• Influence Product Strategy
• Frame user problems, communicate trade-offs, and present design recommendations that shape product priorities and near-term roadmaps.

• Experiment with AI-Native Workflows
• Actively explore and experiment with AI-native workflows — including using Claude Code to generate and hand off production-ready code directly from design artifacts.
• 
  
• Build and Scale AI Capabilities Across the Function 
• Build reusable AI skills and plugins that scale best practices across the design function, contributing to a shared toolkit that reduces manual effort and accelerates delivery.

• Partner Closely With Engineering
• Use tools like Claude, Figma Make, and Cursor to build interactive prototypes and provide clear, implementation-ready workflows. 

• Contribute to the Design System
• Improve and extend our design system to support consistency, scalability, and an efficient development pipeline across all product teams.

• Mentor and Elevate the Team
• Support other designers through critique, coaching, and knowledge-sharing, contributing to a culture of continuous improvement and design excellence.

Required Skills & Experience

• 5–8 years of UX/Product Design experience, preferably in enterprise SaaS environments.
• Expert understanding of UX processes, interaction design fundamentals, and end-to-end design workflows, including how AI is reshaping each stage of that process, from discovery through delivery 
• Strong portfolio demonstrating ability to design for complex systems, including examples of how AI tools were used to accelerate, enhance, or scale the work. 
• Strong foundation in traditional user research methods, with hands-on experience using AI throughout the research process, from study design and data gathering to synthesis and insight generation, to produce faster, more defensible product decisions. 
• Mastery of core design tools such as Figma, including AI-native features and integrations, and working knowledge of adjacent tools like Cursor, Claude Code, and Figma MCP that are increasingly part of the modern design-to-dev workflow.
• Deep experience with design systems, from consuming to contributing at scale, including exploring how AI can automate component generation and accelerate system maintenance.
• Strong communication and storytelling skills, with the ability to present design rationale to technical and non-technical audiences.
• Proven ability to operate autonomously and manage multiple workstreams, including knowing when to apply AI to accelerate decisions and when human judgment and craft should lead. 
• Familiarity with HTML, CSS, JavaScript, and modern component libraries, with an ability to work alongside AI code generation tools to produce and review implementation-ready outputs.
• Ability to craft creative solutions while working within existing frameworks and constraints.
• Experience collaborating with and influencing US-based teams.

Education & Requirements

• Bachelor’s degree in design or a related field preferred.
• All applicants must provide a portfolio showcasing visual and interaction design, as well as user-centered problem-solving work.

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Strong UX Designer Profile with outstanding systems thinking and interaction design skills

2

Mandatory (Experience 1): Must have 4+ years of UX experience (with a Bachelor's in Design, 2022 pass-out) or 2+ years (with a Master's in Design, 2024 pass-out) at a product company, with strong systems thinking and interaction design skills

3

Mandatory (Experience 2): Must have demonstrable interest and hands-on work in design systems at scale.

4

Mandatory (Experience 3): Must have shipped/launched work, clearly outlining their contribution, discarded ideas, and original point of view.

5

Mandatory (Experience 4): Must have worked on a complex set of products involving systems thinking, having shipped a couple of them.

6

Mandatory (Skill 1): Must be able to use AI tools as a sparring partner and critique their output

7

Mandatory (Skill 2): Must have strong analytical skills and be able to work with data, understanding users' problems and critiquing design output

8

Mandatory (Company): Must come from a product company only (any product company — B2B SaaS or otherwise).

9

Mandatory (Education): Must have a design degree from a Tier-1 college (preferably NID Bangalore / Ahmedabad / Gandhinagar, IIT Bombay (IDC), IIT Kanpur, IIT Delhi, or CKP Bangalore)

10

Mandatory (Education 3): Must have an 11th/12th science background

11

Mandatory (Portfolio): Must have a UX portfolio (with case studies) that demonstrates end-to-end product thinking — problem definition, user research, systems thinking, wireframing

12

Mandatory (Exclusion): Candidates who have primarily focused on brand identity design, logo design, or packaging design will NOT be considered.

13

Preferred (Signals): Strong impact and complexity of work; experience at big product companies or high-growth startups

Key Skills

Product Design

Usability

UX Design

UI Design

B2C Products

User Research

Product Thinking

Roles & Responsibilities

• Design end-to-end user experiences for B2C digital products across web and mobile platforms.
• Translate user needs, business requirements, and product objectives into user flows, wireframes, prototypes, and high-fidelity designs.
• Conduct user research and usability analysis to identify customer pain points and improve product experiences.
• Create intuitive and engaging UI/UX designs while maintaining consistency with design systems and brand guidelines.
• Collaborate closely with Product Managers, Engineers, Researchers, and Business teams throughout the product development lifecycle.
• Participate in design reviews and incorporate feedback to improve usability, accessibility, and overall customer experience.
• Use data, user feedback, and product metrics to identify opportunities for continuous experience improvement.
• Contribute to and maintain design systems, reusable components, and UX standards.

Ideal Candidate

1.Strong Product Designer from top college profile

2.Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products

3.Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4.Mandatory (Company): Top B2C product company

5.Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6.Mandatory (Exclusion) - Only UX designer wont work, we need product designers

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 6+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

7

Mandatory (Age) - Candidate's age should be within 30 to 34 Years.

Roles & Responsibilities

To drive design excellence for the assigned digital customer journeys (app & web) by leading a team of designer(s) and owning the end-to-end design and testing strategy for these journeys. The role partners closely with business/product stakeholders, product management and analytics teams to identify customer pain points, prototype new-age (including AI-led) design concepts, validate design hypotheses through structured testing (A/B, moderated/un-moderated research) and institutionalize design system adherence across the assigned journeys, while managing the design talent within the team.

Minimum required Accountabilities for this role

• Own the end-to-end design vision and strategy for the assigned business POD's digital journeys (app & web)
• Lead, guide and manage the Design & Testing Member(s) in the POD, including performance management and capability building
• Partner with the POD Lead, Product Managers and Business stakeholders to translate product strategy into intuitive design solutions
• Drive user research (moderated/un-moderated) and synthesize customer pain points and expectations into actionable design interventions
• Define and drive the A/B testing and experimentation roadmap for POD journeys in partnership with testing/analytics teams
• Champion adoption and governance of the organization's design system across the POD
• Guide the team on prototyping (including AI-based tools) of new concepts, backed by user research and industry best practices
• Track, review and report design impact using customer experience (CX) metrics and behavioural data, and continuously identify improvement opportunities

Additional Accountabilities pertaining to the role

• Represent design in cross-functional forums, product reviews and stakeholder governance meetings
• Benchmark journeys against industry, competitor and emerging design/AI trends
• Contribute to design operations, process improvement and design system evolution at the organization level

MAJOR CHALLENGES

• Balancing fast-paced digital delivery timelines with rigorous, research and data-backed design decisions
• Driving design consistency and design-system adherence across multiple, concurrently evolving customer journeys
• Influencing cross-functional stakeholders to prioritize design/UX interventions
• Building, mentoring and scaling a high-performing design and testing team

DECISIONS

• Final design direction and sign-off for POD journeys prior to development handoff
• Prioritization of the design and testing roadmap within the POD
• Selection of design variations to be tested and the success metrics used to evaluate them

Other Information

• Total Team Size: As per POD design team structure (between 3 to 13)
• Number of Direct Reports: 1–2 (Design & Testing Member(s))
• Number of Indirect Reports: As applicable, through the POD structure
• Number of Outsourced employees: As applicable, through the POD structure
• Number of locations: 1 (Head Office)
• Number of products: As per POD journeys assigned

Ideal Candidate

1.Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys

2.Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment

3.Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building

4.Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff

5.Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system

6.Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them

7.Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools

8.Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys

9.Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)

10.Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact