Responsible for ensuring quality, consistency and coherence of content.
Primarily responsible for creating, executing and delivering all content needs across
the organization.
Collaborate with various members of the product design, creative design and
marketing teams to ensure consistency of copy and tonality of voice across
products & campaigns.
Participate in marketing campaign roadmaps with the Creative Director &
stakeholders from marketing teams.
Participate in product roadmaps with PMs & Principal Designers.
Work with various teams to experiment with new types and applications of content
where needed and measure success.
Lead, mentor & manage a team of content writers.
Prioritize high-impact UX research to identify opportunity areas and gaps, to fuel
product development cycles, across geographies
Collaborate with stakeholders across teams, including partner teams, to understand
research needs, scope requirements and create proposals that clearly convey the
goals
Conduct qualitative research, such as surveys, to evaluate the impact of product
changes and gather insights at scale
Conduct quantitative research studies and create reports including field
observations as well as in-person and remote interviews, for the consumer-side
Create research material like interview scripts, facilitator notes, screeners and more
Synthesize and present research findings, with strong recommendations, to inform
business decisions across all levels of the organization - via presentations, reports
and workshops, etc.
Advocate for the user and build empathy across the organization, with peers and
leaders across design, product management, marketing and engineering (including
partner teams)
Ideal Candidate
3-8 years of experience in user or design research
Excellent communication skills
Bachelor degree in Human-Computer Interaction, Statistics, Psychology, Computer
Science, or a related field, or equivalent practical experience
Comfortable with business tools like Excel and Keynote, to help you create and
share research findings, as well as design infographics
Shubham Vishwakarma
Full Stack Developer - Averlon
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon