Data Analyst

AI Native Sales & Business Development Intern (3-Month Internship)

Location: Remote (Anywhere in India)

Duration: 3 Months

Employment Type: Internship

About the Role

Are you interested in Sales, Business Development, and AI-powered customer engagement?

We're looking for an AI Native Sales & Business Development Intern to support our growing AI-first IT Services & Product business. You'll gain practical exposure to B2B sales, AI-assisted prospecting, CRM management, client communication, and consultative selling.

This internship is ideal for candidates who enjoy communicating with people, building relationships, and driving business growth.

Key Responsibilities

• Research and identify potential B2B clients using AI-powered prospecting tools.
• Generate qualified leads through LinkedIn, email campaigns, and outbound outreach.
• Schedule discovery meetings with decision-makers.
• Maintain CRM records and sales pipelines.
• Assist in preparing proposals and client presentations.
• Conduct market and competitor research.
• Support the sales team with follow-ups and relationship management.
• Learn consultative selling for AI, Cloud, Software Development, and Digital Transformation services.

Required Skills

• Excellent verbal and written English communication.
• Strong interpersonal skills.
• Basic understanding of Business Development or Sales.
• Familiarity with LinkedIn.
• Ability to conduct online research.
• Willingness to learn AI-powered sales techniques.
• Self-motivated with a proactive attitude.

Preferred Skills

• Lead Generation
• Cold Email Outreach
• CRM tools (HubSpot, Zoho CRM, Salesforce)
• Microsoft Excel / Google Sheets
• Negotiation Skills
• Sales Automation Tools

Who Can Apply?

• Final-year students
• Recent graduates
• Freshers interested in B2B Sales and Business Development
• Candidates looking to build a career in Enterprise Sales

What You'll Learn

• AI-assisted Prospecting
• B2B Enterprise Sales
• CRM Management
• Sales Automation
• Client Relationship Management
• Negotiation Techniques
• Consultative Selling

Performance Metrics

• Qualified leads generated
• Meetings booked
• Opportunities created
• CRM accuracy
• Conversion rate
• Initiative and continuous improvement

What We Offer

• Live client exposure
• Mentorship from experienced professionals
• Internship Certificate
• Letter of Recommendation for top performers
• Opportunity for a Full-time role based on performance

 Pega Certified Lead with hands-on understanding of Pega Build, Design, Architecture

• Innovative zest for creating Intellectual Properties, Accelerators and solutions which can impact business value on Applications.

• Thorough understanding of current and future technology trends and ability to leverage them with minimum interventions and creating cost-effective value propositions with winning themes to make definite GTM impact.

• Participate in short-term consulting engagements and pre-sales assessments/workshops

• Collaborates with sales, delivery, technical and vertical teams to ensure proposed deals include technical solutions, winning themes that accurately address customer needs

• Assist overlay sales in supporting the named logo list of must-win prospects

• Assist marketing team in driving practice specific campaigns – develop key messages, design relevant content

• Drive customer visits, pre-sales workshops and expertise presentations

• Secures input from all necessary solution stakeholders and adapts solutions, as necessary.

Summary

Miko is an advanced consumer robotics innovation lab focused with the mission of Bringing Robotics and AI to every consumer home. Founded by young and dynamic entrepreneurs from IIT Bombay, Miko is a global deep tech company with offices in US, UK and India, and customer base across 140+ countries. Focused on taking Robotics and AI to every consumer home, Miko is the first of its kind "content on subscription" hardware platform for kids powered by patented technology. 

Our flagship products, Miko 3 and Miko Mini (www.miko.ai), are playful companion robots that engage, educate and entertain kids. Their unique approach is to focus on child learning and development through self-initiated contextual topics that encourage conversational learning. It hosts a powerful marketplace for third party content partners to plug their content and connect with Miko users on subscription. 

Miko is powered by a proprietary emotional intelligence and adaptive personality engine, complex conversational and multilingual AI framework, edge and hybrid speech & vision recognition along with an active learning and behavioral analysis engine. All of this is built over an autonomous navigation system, which enables Miko to offer a range of benefits for the user. 

The team at Miko team is an interdisciplinary team consisting of team members from electronics, embedded system, mechanical, industrial, robotics and AI engineering domains, Human Robot Interface designers, UI/UX designers, mobile and cloud software engineers, content creators, artists, mathematicians, neuropsychologists, marketing and sales mavericks, Customer support professionals and knowledge partners. 

The Role

We are looking for a middleware software engineer to join the team. In this role you will be working on designing, developing and optimizing the middleware stack for current as well as new companion robot products.

Work Experience & Qualifications

2 years or higher industry experience in the Software domain. No restrictions on degree/qualifications; only skills matter. (* for Junior role)

Responsibilities

• Designing and developing software on the product to enhance current functionality and add new features. Lead the technical delivery of assigned tasks/projects.
• Consistent coordination and collaboration with the Backend, AI, Product and QA team for efficient development cycles and testing for new features and improvements.
• Operating in an Agile/Scrum environment to deliver high quality software against aggressive schedules
• Ability to diagnose, troubleshoot and perform root cause analysis of critical business and production issues
• Strong technical leadership with experience building software engineering teams. Demonstrate strong ambiguity resolution skills to be able to break down ambiguous problems into simpler milestones and delegate to junior engineers

Requirements & Skills

• 2+ years of experience as a Software Engineer
• Expertise in C/C++ and Java
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Experience with implementing various communication protocols like I2C, SPI, UART
• Experience working on Embedded Linux OS and Android
• Demonstrated experience in developing multi-threaded applications
• Experience with IPC including socket programming
• Should have hands on experience and thorough knowledge in STL, BOOST understanding of data structures and algorithms
• Experience with using Git as a version control system
• Excellent coding and debugging skills
• Ability to work in a fast paced environment
• Excellent verbal and written communication skills

We are looking for a talented Fullstack Developer with 2-5 years of experience to join our engineering team. The ideal candidate will have experience with MongoDB, Express, React, and Node. As a Fullstack Developer, you will be responsible for developing and maintaining our web-based applications and services.

Responsibilities:

• Work collaboratively with the product and engineering teams to develop high-quality web-based applications and services.
• Develop and maintain RESTful APIs using Node.js and Express.
• Design and develop the front-end user interface using React.
• Create and maintain MongoDB databases and related services.
• Develop and maintain automated test cases for both front-end and back-end applications.
• Participate in code reviews and ensure code quality.
• Stay up-to-date with emerging trends and technologies in web development and AI.

Qualifications:

• 2-5 years of experience as a Fullstack Developer with expertise in MongoDB, Express, React, and Node.
• Experience in developing RESTful APIs using Node.js and Express.
• Experience in front-end development using React.
• Experience in database development using MongoDB.
• Strong knowledge of HTML, CSS, and JavaScript.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Experience in automated testing using Jest, Cypress, or other similar frameworks is a plus.
• Experience in AWS or other cloud technologies is a plus.
• Knowledge of AI and machine learning concepts is a plus.

We offer a competitive salary, flexible working hours, and a collaborative work environment. If you are passionate about AI & how teams collaborate, and want to work in a fast-paced, innovative environment, then we want to hear from you.

Job Description

The selected candidate should have minimum 18+ years of delivering SAP projects and min 3+ years of leadership role experience. This role will report to SAP Practice Delivery head and take care of SAP delivery for a market unit at Wipro. A Key member of the practice delivery leadership team for delivering all SAP technology solutions ensuring a sustainable and profitable growth with right level of customer satisfaction. 

Responsibilities:

• Customer stakeholder management
• Collaborate with sales and pre-sales team to ensure a deliverable solution offerings with right price
• Manage all SAP projects & associated processes 
• To manage and engage a large and diverse team and partners
• Manage SAP practice operations including workforce management
• Continues improvement & innovation in delivery models
• SAP capability building and workforce transformation
• Spearheading revenue portfolio of $100M+ (Must)
• Handling FTE of 1000+ resources (Must)

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

• Assess the nature of product or service issues and resolves support problems..
• Interact with customers to help troubleshoot and resolve complex product problems or issues.
• Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
• .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts.
• Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
  Perform Gap-Fit analysis
• Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
• Develop functional and technical specifications for delivering new and maintaining existing business applications.
• Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
• Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client