UX Designer

The Mission: TestMu AI

TestMu AI (formerly LambdaTest) is an AI-native platform moving software testing beyond automation into the era of agentic intelligence.

We provide end-to-end AI agents that manage the entire Quality Engineering lifecycle.

• Full-Stack AI Agents: Autonomously plan, author, and execute tests.
• Comprehensive Coverage: Supporting web, mobile, and enterprise apps.
• Real-World Testing: Scale execution across real devices and browsers.
• Continuous Optimization: Self-learning agents that enhance testing depth

What You’ll Own (and Ace)

You're not here to manage. You're here to lead, grow, and wow. Join a company that’s redefining how the world tests software. At LambdaTest, you’ll drive impact at scale and thrive in a high-growth, innovation-first environment.

You’ll Thrive Here If You Have

✅ Account Management Experience:

• 7-12 years of experience in Account Management within SaaS or enterprise technology.

✅ Account Management Skills:

• Proven success in managing large and complex accounts, including C-level stakeholder engagement.
• Strong relationship-building skills combined with commercial acumen.
• Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning.

✅ Bonus Skills:

• Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.

Your Mission

🤝 Relationship Management

• Own key accounts and be their go-to point of contact
• Deep dive into usage patterns, feedback loops, and business needs
• Deliver insights that help clients scale smarter

📈 Business Growth

• Identify and close upsell/cross-sell opportunities
• Drive account renewals, expansions, and product adoption
• Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.



🎯 Performance + Coordination

• Track and report account performance regularly
• Collaborate with internal teams (Sales, CS, Product) to unlock value
• Resolve blockers and challenges without waiting to be asked

What Your Day Looks Like at LambdaTest

• Every day is dynamic, fast-paced, and full of opportunities to make an impact:
• Morning huddle to align goals with your pod
• Strategic calls with enterprise clients to drive engagement
• Deep dive into client metrics to identify new value opportunities
• Syncs with product, sales, and CS to resolve blockers and deliver exceptional service
• Time for learning, mentorship, and driving innovation in client strategies
• Wrap with a performance review and prep for a stronger tomorrow

Meet Your Mentors

Saahil Menoki - VP of Sales, A scale-driven SaaS leader with zero tolerance for mediocrity. Expect mentorship, autonomy, and high-growth momentum.

Growth Timeline at TestMu AI

Your role isn’t a stop, it’s a launchpad.

Here's an overview of what growth looks like here based on your performance:

Perks That Matter

• Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
• Meals On Us: Fresh, daily lunch and dinner served at the office.
• Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
• POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
• Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.

Why TestMu AI?

• Real impact, global scale
• A launchpad for leadership
• Inclusive, learning-obsessed culture
• Top-tier perks: Full health cover (incl. parents), fresh meals, safe commute, WFH support

This isn’t just a job. It’s where your career takes flight.

Apply now and start building what’s next.

Apply for this job

Position: SFCC developer

Experience – 6-10 Years (Relevant experience with SFCC should be at least 2 years)

Location: Gurgaon

Key Deliverables (Essential functions & Responsibilities of the Job):

• Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner + OCAPI) and integrations for the same in India eComm landscape.
• Establish and maintain IT governance structure with eComm & other process owners to manage site IT operations, resolve issues and prioritize enhancement requests in support of strategic direction after the platform is live. 
• Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
• Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions.
• Identify and steer eComm & digital demands in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented.
• Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
• Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter, capital requests, new application discovery phase requirements and feedback on existing Market / HQ application gap assessments.
• Accountable for project delivery of applications or technology in time & budgets.  
• Manage personnel and outside contractor(s) as required.
• Establish budget with user approval and monitor actual charges in line with work performed.  Accountable to operate within annual budget. 
• Where required, to provide leadership, welfare and coaching to your team.

Key Relationships: 

• Internal business customers in eComm & digital.
• Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
• Internal staff - direct reports (where applicable)
• IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

• This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. S/he must be highly motivated. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
• Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
• Strong understanding of leading eComm solutions including SF commerce Cloud, Hybris, Java & integrations framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front + DC inventory management, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture. 
• Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
• Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
• Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
• This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
• Ability to effectively interact with all levels of business via phone, written communication and in person.
• Management and leadership skills.

About One Impression

One Impression is one of the world’s largest influencer marketing platforms, working with 300+ global brands like Unilever, Nestle, and Amazon to connect with a diverse creator network. Our platform empowers brands and creators to collaborate seamlessly and scale their reach. To capture a significant share of global media ad spend, One Impression is quickly becoming the industry’s go-to influencer marketing platform.

About the Role

We are looking for a Frontend Engineer (SDE II) who is experienced in both React.js for Web and React Native for Mobile Apps. You will be responsible for architecting, implementing, and optimizing web and mobile applications while collaborating closely with Product, Design, and Backend teams.

This role is perfect for someone who enjoys working across platforms, building scalable systems, and enhancing the developer experience.

Key Responsibilities

• Architect and develop frontend solutions for both Web (React.js) and Mobile Apps (React Native).
• Build and optimize config-driven systems, reusable components, and common libraries.
• Work closely with Product Managers, Designers, and Backend Engineers to create seamless user experiences across platforms.
• Own and drive React Native-based mobile applications, ensuring modular, scalable, and performant code.
• Optimize web and mobile performance for speed, responsiveness, and efficiency.
• Set up and manage CI/CD pipelines for both web (Docker, Vercel) and mobile apps (Fastlane, App Store/Play Store).
• Implement and maintain state management using Redux, Redux Saga, Recoil, or MobX.
• Work with mobile-specific integrations, such as Firebase Push Notifications, Deep Linking, and Native Modules.
• Ensure cross-platform consistency by handling browser compatibility (web) and device compatibility (mobile).
• Write clean, maintainable, and reusable code, following best practices and design patterns.
• Debug and fix issues rapidly, ensuring a seamless Web & Mobile experience.
• Stay up-to-date with the latest trends and contribute to open-source projects, tech talks, and internal knowledge sharing.

Requirements

• 3-5 years of experience in frontend development, working with both React.js (Web) and React Native (Mobile).
• Strong expertise in JavaScript (ES6+), React.js, and React Native.
• Experience with bundlers like Webpack, Rollup, and Metro for React Native.
• Deep understanding of mobile CI/CD (Fastlane, App Store, Play Store) and web CI/CD (Docker, Vercel, Jenkins, GitHub Actions).
• Strong grasp of Web & Mobile performance optimization techniques.
• Experience with Redux, Redux Saga, MobX, or Recoil for state management.
• Good understanding of mobile UI/UX principles, animations (Reanimated, Gesture Handler), and responsive design.
• Basic familiarity with native iOS/Android development (Swift/Kotlin is a plus).
• Experience with Unit Testing (Jest, React Native Testing Library, Detox, Cypress, Appium, or Espresso).
• Strong debugging skills using Chrome DevTools (Web) and Flipper, Xcode, Android Studio (Mobile).
• Ability to work independently, take ownership of projects, and mentor junior engineers.
• Open to feedback and collaborative in working towards the best user experience.

Why Join One Impression?

- Be a part of one of the largest influencer marketing platforms globally, working with top brands and influencers.

- Opportunity to lead and shape a fast-growing marketplace product.

- Competitive salary and benefits package.

- A collaborative and innovative work culture in a rapidly scaling company.

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Full Stack Engineer

About ZenTrades:

ZenTrades is a rapidly growing product startup that has established a strong foundation in the realm of SaaS (Software as a Service) business solutions, particularly in the Field Service Management software domain. Our vision is to revolutionize the trade services industry by seamlessly integrating technology, streamlining operations, enhancing customer experiences, and driving growth.

Position Overview :

We are actively seeking a seasoned Full Stack Developer proficient in React and Node to contribute to our cutting-edge projects. As a key member of our development team, you will be instrumental in shaping the user experience and functionality of our web applications. If you are a creative thinker with a strong technical foundation and a passion for crafting exceptional user interfaces, we want to hear from you.

Key Responsibilities:

Architect and Develop: Lead the design and development of robust and scalable user interfaces using React frameworks, ensuring the seamless integration of frontend components.

Code Excellence: Exhibit mastery in JavaScript and ES6+, producing code that is not only functional but also adheres to best practices, industry standards, and code quality benchmarks.

State-of-the-Art State Management: Implement advanced state management solutions using Redux or Mobx, optimizing application state for performance and maintainability.

API Integration: Demonstrate expertise in handling asynchronous operations by effectively working with RESTful APIs and manipulating data to enhance overall application responsiveness.

Responsive Design: Utilize a deep understanding of HTML5 and CSS3 to create visually stunning and responsive user interfaces that provide an exceptional user experience across devices.

Optimized Build Processes: Employ front-end build tools, including Webpack and Babel, to streamline development workflows and ensure efficient bundling, transpilation, and optimization of code.

Problem Solving: Exhibit excellent problem-solving skills, tackling complex technical challenges with a systematic and innovative approach.

Quality Commitment: Uphold a commitment to delivering high-quality code with meticulous attention to detail, ensuring the success of our projects through excellence in execution.

Qualifications:

• Proven track record as a Full Stack Developer
• Impeccable attention to detail and a relentless commitment to delivering high-quality code.
• Exceptional problem-solving abilities.
• Should know the microservice architecture and on a need basis should have the ability to automate certain workflows or tasks
• Mastery in any one of the languages - Javascript, Java, Golang, Python3 (preferably deep understanding of JavaScript).
• Should have hands-on experience in AngularJS or React.
• Should have a good understanding of relational and non-relational databases. Knowledge of MySQL and MongoDB is preferred
• Demonstrated experience with RESTful APIs and asynchronous request handling.
• Good knowledge of HTML5 and CSS3.
• Proficiency in front-end build tools, like Webpack/Babel.
• Proficiency with Backend servers
• DevOps experience with AWS and knowledge of ElasticSearch/Solr is a plus
• Descent knowledge of version control systems, especially Git.
• Familiarity with testing frameworks, such as Jest and Enzyme.

If you are a passionate and experienced Full Stack Developer looking to make a significant impact in a dynamic environment, we invite you to apply and be a driving force in our innovative projects.

• Strong first principles
• Hustle! We're young, lean, and in our early days. You'd have to set up your own shop, work with design customers to find generalizable use cases, and build them out.
• Ability to collaborate with cross-functional teams to build and ship new features
• At least 2-6 years of experience with primary exp in Python
• Must have skills - Flask / Django, RESTful Web Services, Database SQL / NoSQL
• The preferred Location is Bangalore but is also flexible with PAN India.
• Would require candidates from Tier 1 & 2 Companies or Tier 1 & 2 Colleges preferably.
• Proficient experience of back-end programming language - Python
• The preferred Location is Bangalore but is also flexible with PAN India.
• Would require candidates from Tier 1 & 2 Companies or Tier 1 & 2 Colleges preferably.