Presales Engineer

Key Responsibilities:

• Finalization of accounts and preparation of Balance Sheet & P&L

• Handling GST return filing (GSTR-1, GSTR-3B) and reconciliations

• Managing Income Tax returns, TDS, advance tax, and tax assessments

• Preparation of Bank Reconciliation Statements (BRS)

• Ledger scrutiny, journal entries, and month-end closing

• Coordination with auditors for Statutory & Tax Audits

• Ensuring compliance with accounting standards and statutory regulations

• MIS reporting and financial analysis

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Required Skills:

• Strong knowledge of GST & Income Tax

• Expertise in Finalization of Accounts

• Experience in Bank Reconciliation & Cash Flow Monitoring

• Proficiency in Tally ERP / Tally Prime / SAP / ERP systems

• Good analytical and communication skills

Data Engineer

Brief Posting Description:

This person will work independently or with a team of data engineers on cloud technology products, projects, and initiatives. Work with all customers, both internal and external, to make sure all data related features are implemented in each solution. Will collaborate with business partners and other technical teams across the organization as required to deliver proposed solutions.

Detailed Description:

·        Works with Scrum masters, product owners, and others to identify new features for digital products.

·        Works with IT leadership and business partners to design features for the cloud data platform.

·        Troubleshoots production issues of all levels and severities, and tracks progress from identification through resolution.

·        Maintains culture of open communication, collaboration, mutual respect and productive behaviors; participates in the hiring, training, and retention of top tier talent and mentors team members to new and fulfilling career experiences.

·        Identifies risks, barriers, efficiencies and opportunities when thinking through development approach; presents possible platform-wide architectural solutions based on facts, data, and best practices.

·        Explores all technical options when considering solution, including homegrown coding, third-party sub-systems, enterprise platforms, and existing technology components.

·        Actively participates in collaborative effort through all phases of software development life cycle (SDLC), including requirements analysis, technical design, coding, testing, release, and customer technical support.

·        Develops technical documentation, such as system context diagrams, design documents, release procedures, and other pertinent artifacts.

·        Understands lifecycle of various technology sub-systems that comprise the enterprise data platform (i.e., version, release, roadmap), including current capabilities, compatibilities, limitations, and dependencies; understands and advises of optimal upgrade paths.

·        Establishes relationships with key IT, QA, and other corporate partners, and regularly communicates and collaborates accordingly while working on cross-functional projects or production issues.

Job Requirements:

EXPERIENCE:

2 years required; 3 - 5 years preferred experience in a data engineering role.

2 years required, 3 - 5 years preferred experience in Azure data services (Data Factory, Databricks, ADLS, Synapse, SQL DB, etc.)

EDUCATION:

Bachelor’s degree information technology, computer science, or data related field preferred

SKILLS/REQUIREMENTS:

Expertise working with databases and SQL.

Strong working knowledge of Azure Data Factory and Databricks

Strong working knowledge of code management and continuous integrations systems (Azure DevOps or Github preferred)

Strong working knowledge of cloud relational databases (Azure Synapse and Azure SQL preferred)

Familiarity with Agile delivery methodologies

Familiarity with NoSQL databases (such as CosmosDB) preferred.

Any experience with Python, DAX, Azure Logic Apps, Azure Functions, IoT technologies, PowerBI, Power Apps, SSIS, Informatica, Teradata, Oracle DB, and Snowflake preferred but not required.

Ability to multi-task and reprioritize in a dynamic environment.

Outstanding written and verbal communication skills

Working Environment:

General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. 

physical requirements:                     

Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. 

Mental requirements:

Employee required to organize and coordinate schedules.

Employee required to analyze and interpret complex data.

Employee required to problem-solve. 

Employee required to communicate with the public.

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

Our Tech stack:

· Java 11, Spring Boot, React.JS

· MySQL, Redis, Elastic Stack, MongoDB

· Docker, K8s

· GitHub, Jenkins

· Slack, Jira

What we're looking for:

· Minimum of 5 years of experience as a software developer.

· Excellent knowledge of Java.

· Demonstrated skills in web-based development, including REST API s and JS frameworks such as Vue JS/React.

· Experienced with cloud platforms (AWS / GCP).

· Experienced with SQL and NoSQL databases.

· Experienced with CI/CD environments.

· Familiar with container technologies (Docker, Kubernetes).

· Proficient in agile programming practices.

· Strong analytical mind with a good dose of creativity.

· Meticulous person who strives to constantly improve his/her/their competencies.

· Excellent communication skills.

Nice-to-haves:

· Familiarity with Web sockets.

· Has contributed to open source projects and can point us to his/her/their GitHub account.