Presales Engineer

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Backend and Data Developer with expertise in Java, SQL, BigQuery development working on public clouds, mainly GCP. As a Senior Data Developer, you will play a vital role in designing, building, and maintaining robust systems to support our data analytics. This position offers the opportunity to work on complex services, collaborating closely with cross-functional teams to drive successful project delivery.

Responsibilities:

Development and maintenance of data pipelines and automation scripts with Python.

Creation of data queries and optimization of database processes with SQL.

Use of bash scripts for system administration, automation and deployment processes.

Database and cloud technologies.

Managing, optimizing and querying large amounts of data in an Exasol database (prospectively Snowflake).

Google Cloud Platform (GCP): Operation and scaling of cloud-based BI solutions, in particular.

Composer (Airflow): Orchestration of data pipelines for ETL processes.

Cloud Functions: Development of serverless functions for data processing and automation.

Cloud Scheduler: Planning and automation of recurring cloud jobs.

Cloud Secret Manager: Secure storage and management of sensitive access data and API keys.

BigQuery: Processing, analyzing and querying large amounts of data in the cloud.

Cloud Storage: Storage and management of structured and unstructured data.

Cloud monitoring: monitoring the performance and stability of cloud-based applications.

Data visualization and reporting.

Creation of interactive dashboards and reports for the analysis and visualization of business data with Power BI.

Requirements:

Minimum of 4-6 years of experience in backend development, with strong expertise in BigQuery, Python and MongoDB or SQL.

Strong knowledge of database design, querying, and optimization with SQL and MongoDB and designing ETL and orchestration of data pipelines.

Expierience of minimum of 2 years with at least one hyperscaler, in best case GCP.

Combined with cloud storage technologies, cloud monitoring and cloud secret management

Excellent communication skills to effectively collaborate with team members and stakeholders.

Nice-to-Have:

Knowledge of agile methodologies and working in cross-functional, collaborative teams.

Skills & Requirements

SQL, BigQuery, GCP, Python, MongoDB, Exasol, Snowflake, Bash scripting, Airflow, Cloud Functions, Cloud Scheduler, Cloud Secret Manager, Cloud Storage, Cloud Monitoring, ETL, Data Pipelines, Power BI, Database Optimization, Cloud-Based BI Solutions, Data Processing, Data Automation, Agile Methodologies, Cross-Functional Collaboration.

We are looking for a smart and knowledgeable legal intern with moot court experience and understanding of law and regulations in the technical domain. 

Skills Required

• Enrolled in a Law degree or law major subjects.
• Fluent written and spoken English.
• Attention to detail with previous work experience in an office environment.
• Legal Experience in handling civil and corporate cases. 
• Creative, independent, multi-tasker, hard-working, well organized and a team player.
• Understanding of the laws and regulations in technology space.
• A self-starter with a proactive can-do attitude, comfortable with constant change & fast-paced environment.
• Proficiency with Microsoft Office, google docs.

Roles and Responsibilities

• Drafting, reviewing the legal documents, contracts, and agreements.
• Researching on various legal topics, policy framing and legal document structure. 
• Participating in the drafting and negotiation of contracts / contractual clauses
• Timely execution of agreements.
• Maintain and update database of company’s documents, licenses, permits and letters to enable easier reference for tracking systems.
• Assist with internal policy documents.
• Other legal duties and management.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.

3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

Experience: 2-6 Years

Datametica is looking for talented Java engineers who would get training & the opportunity to work on Cloud and Big Data Analytics.

Job Responsibilities:

• 2-6 years, having hands-on experience in coding, usually in a pair programming environment providing solutions to real problems in the Big Data world
• Working in highly collaborative teams and building quality code
• Working in lots of different domains and client environments also understanding the business domain deeply
• Engineers highly scalable, highly available, reliable, secure, and fault-tolerant systems with minimal guidance
• Create platforms, reusable libraries, and utilities wherever applicable
• Continuously refactor applications to ensure high-quality design
• Choose the right technology stack for the product systems/subsystems
• Write high-quality code that are modular, functional, and testable; Establish the best coding practices
• Formally mentor junior engineers on design, coding, and troubleshooting
• Plan projects using agile methodologies and ensure timely delivery
• Communicate, collaborate and work effectively in a global environment

Required Skills:

• Proficient in Core Java technology stack
• Design and implement low latency RESTful services; Define API contracts between services; Expertise in API design and development, experience in dealing with a large dataset
• Should have worked on Spring boot
• Practicing the coding standards (clean code, design patterns, etc)
• Good understanding of branching, build, deployment, continuous integration methodologies
• Ability to make decisions independently
• Strong experience in collections.

About Company:

Headquartered in Houston, Texas, USA, this product-based company is the FinTech leader in B2B Industry’s (AI) Artificial Intelligence-powered Software suite of products in the Order-to-Cash and Treasury Management space.

With close to 2000 plus employees globally, this product-based company preferred choice of leading Fortune 1000 companies, including Adidas, Danone, Starbucks, 3M and Sony, to name a few. 950+ Transformation Projects, 6 continents and 45 countries and many more adding up year on year.

Skills

Experience Range: 3 to 10 Years
Notice Period: Immediate to max 1 month.

Role: Senior Software Engineer – the final role will depend on candidate’s experience and credentials

Education: BE/B. Tech/MCA/M.Sc./MTech

Technology Stack: Java, Struts, Hibernate, Spring, MySQL, ExtJS, Elastic Search, AWS Infra/any cloud

Location: Hyderabad

Please share your profiles only if you can join in 1 month.

GREETINGS FROM CODEMANTRA !!!

EXCELLENT OPPORTUNITY FOR DATA SCIENCE/AI AND ML ARCHITECT !!!

Skills and Qualifications

*Strong Hands-on experience in Python Programming

*** Working experience with Computer Vision models - Object Detection Model, Image Classification

* Good experience in feature extraction, feature selection techniques and transfer learning

* Working Experience in building deep learning NLP Models for text classification, image analytics-CNN,RNN,LSTM.

* Working Experience in any of the AWS/GCP cloud platforms, exposure in fetching data from various sources.

* Good experience in exploratory data analysis, data visualisation, and other data pre-processing techniques.

* Knowledge in any one of the DL frameworks like Tensorflow, Pytorch, Keras, Caffe Good knowledge in statistics, distribution of data and in supervised and unsupervised machine learning algorithms.

* Exposure to OpenCV Familiarity with GPUs + CUDA Experience with NVIDIA software for cluster management and provisioning such as nvsm, dcgm and DeepOps.

* We are looking for a candidate with 9+ years of relevant experience , who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools: *Experience with big data tools: Hadoop, Spark, Kafka, etc.
*Experience with AWS cloud services: EC2, RDS, AWS-Sagemaker(Added advantage)
*Experience with object-oriented/object function scripting languages in any: Python, Java, C++, Scala, etc.

Responsibilities
*Selecting features, building and optimizing classifiers using machine learning techniques
*Data mining using state-of-the-art methods
*Enhancing data collection procedures to include information that is relevant for building analytic systems
*Processing, cleansing, and verifying the integrity of data used for analysis
*Creating automated anomaly detection systems and constant tracking of its performance
*Assemble large, complex data sets that meet functional / non-functional business requirements.
*Secure and manage when needed GPU cluster resources for events
*Write comprehensive internal feedback reports and find opportunities for improvements
*Manage GPU instances/machines to increase the performance and efficiency of the ML/DL model

Regards