UI/UX Designer

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

Role & Responsibilities

• Delivers integrated communications solutions, creative platforms and executions
• Realises the strategic direction and creative vision of the agency
• Works closely with the creative department to develop differentiating and original creative concepts and award-winning creative work to impact a client’s business to great effect
• Ensures the best creative resource is allocated to the correct projects by liaising with traffic and project managers
• Takes ownership for the delivery of the client’s brand vision
• Creatively supports the effective use of technology and its applications to solve business problems
• Champions, defines and feeds back on the creative process and output; quality of briefs, regular reviews, feedback channels, creative quality and collaboration
• Proactively identifies opportunities to increase depth and breadth of creative work performed for clients, both from an understanding of the clients business and needs, but also from a knowledge of the industry, innovation and competitors
• Leads the creative team through regular work reviews, check-ins, goal planning and training. Mentors direct reports, creates a supportive culture and encourages people to consistently excel
• Identifies opportunities to create high profile blog posts, industry articles, internal presentations, industry presentations

Ideal Candidate

• Strong Art / Creative Director or Marketing Design Leadership Profile
• Mandatory (Experience 1): Must have 10+ YOE in Graphic Design, Art Direction, Visual Communication, with significant exposure to leading Integrated campaigns across digital and print channels.
• Mandatory (Experience 2): Must have hands-on experience across the full creative lifecycle — from brief and concept through execution, production, and final delivery.
• Mandatory (Skill 1): Must have deep expertise in digital design — websites, landing pages, email campaigns, social media, digital ads, interactive content, and UI/UX for marketing touchpoints.
• Mandatory (Skill 2): Must have strong knowledge of traditional copywriting and a demonstrated ability to integrate copy and design into cohesive creative output.
• Mandatory (Leadership): Must have experience leading and mentoring a creative/design team — conducting regular work reviews, check-ins, goal planning, training, and building a supportive, collaborative team culture.
• Mandatory (Stakeholder Mgmt): Must be comfortable partnering directly with senior marketing leadership (Sr. Director level — Digital Marketing & Operations), project management leads, and a Global Brand Design Manager to ensure all work meets the highest brand standards.
• Mandatory (Market Exposure): Must have experience working with US / European markets — understanding of Western design sensibilities, brand standards, and stakeholder expectations.
• Mandatory (Hands-on Execution): Must be willing and able to step in and design when team capacity is limited, ensuring projects continue moving smoothly.
• Mandatory (Portfolio): Must have a strong portfolio showcasing Marketing Campaigns for large brands across both Digital and Print works

Job Title Manager - Talent Acquisition

Function Human Resource Dept.

Reports to HR Head

Span of control Team – Talent Acquisition Specialists

Principal Purpose • Collaborate with department managers regularly and proactively

identify future hiring needs. Attract and recruit candidates at the

right cost, time, and quality. Explore and optimize all channels of

sourcing - Internal & External. Build a talent pipeline for future

hiring needs.

• Drive excellence, experience design and data-driven decision

making.

Key Responsibilities Principal

• Identify talent needs and translate them into an agreed recruitment

plan, aimed at the fulfilment of the needs within time, budget and

quality constraints.

• Develop an in-depth knowledge of the job specifications to include

experience, skills and behavioral competencies needed for success

in each role.

• Conduct in-depth vacancy intake discussions leading to agreement

with hiring manager on proposed recruitment plan.

• Partner with stakeholders to understand business requirements,

educate them on market dynamics and constantly evolve the

recruitment process.

• Create a hiring plan with deliverables, timelines and a formal

tracking process.

• Coordinate, Schedule and Interview candidates within the

framework of the position specification. Possess strong ability to

screen, interview and prepare a candidate slate within an

appropriate and consistent timeline.

• Conduct in-depth interviews of potential candidates,

demonstrating ability to anticipate hiring manager preferences.

• Build and maintain a network of potential candidates through

proactive sourcing/research and ongoing relationship management

• Recommend ideas and strategies related to recruitment that will

contribute to the growth of the company, implement new

processes and fine-tuning standard processes for recruiting that fit

within the Organization's mission to deliver high-value results to

our customers.

• Participate in special projects/initiatives, including assessment of

best practices in interviewing techniques, leveraging of internal

sources of talent and identification of top performers for senior-

level openings.

• Build an “Employer Brand” in the Talent Market and Drive

Improvements in the Talent Acquisition Process

• Collaborate with marketing and communications teams for

integrated branding campaigns.

• Monitor and improve onboarding satisfaction scores and early

attrition rates by tracking feedback from new recruits across.

• Coordinate with HR operations, IT, medical admin, and business

functions to ensure Day 1 readiness (system access, ID cards,

induction slotting, etc.).

• Ensure fast TAT, high-quality selection, and seamless onboarding

process management.

• Develop KPI dashboards (time-to-fill, cost-per-hire, quality-of-hire,

interview-to-offer ratio) and present insights into leadership.

• Mentor and develop a high-performing recruitment team; manage

performance and succession planning.

Desired Skills

• Strategic thinker with analytical mindset.

• Change agent able to scale processes across multiple teams or

geographies.

• Project management and process optimization abilities.

• Strong employer branding and candidate experience focus.

Desired Experience & Qualification

• 10+ years of experience in HR with major exposure in Talent

Acquisition, preferably in the IT industry.

• Bachelor’s or Master’s degree in Human Resources (Mandatory)

Key Responsibilities

Lead outbound and inbound sales calls to convert leads into paying customers

Develop and execute strategic calling campaigns to meet monthly and quarterly sales targets

Identify upselling and cross-selling opportunities across our product suite

Maintain detailed records of customer interactions, feedback, and sales progress using CRM tools

Collaborate with marketing and product teams to refine messaging and improve conversion rates

Mentor junior telesales staff and support training initiatives

Analyze sales metrics and provide actionable insights to improve performance

Resolve customer queries and objections with professionalism and empathy

Required Skills & Qualifications:

3–5 years of proven telesales experience, preferably in the dot-com/Concept Selling

Exceptional communication and negotiation skills

Ability to work independently and as part of a fast-paced team

Results-driven mindset with a passion for exceeding targets

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

1. Strong expertise with HTML, CSS, and writing cross-browser compatible code
2. Good understanding of AJAX and JavaScript Dom manipulation Techniques
3. Experience with RESTful services
4. Experience in JavaScript build tools like grunt or gulp
5. Expert in Angular, TypeScript, Angular Material and Server Side Rendering (SSR)
6. Hand on and implements complex Angular applications, directives, controllers, services and components, create the same from scratch
7. Experience in Third Party integrations like Payment Gateway, Facebook, Gmail and any other Google APIs
8. Knowledge of state management tools such, NgRx, Redux

1. Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis
2. Writing tested and documented JavaScript, HTML and CSS
3. Make design and technical decisions for Angular projects
4. Ensuring high performance