UX Designer

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

Employment Type : Permanent

Job Title: Software Developer - Java

Experience required: 1.6+ years

Job Location: My Home Hub, Hitech City (WFO)

Company name: Posidex Technologies

Website: http://www.posidex.com/">www.posidex.com

Job Summary

• Full stack Java Developer with working knowledge in Angular, Spring Boot and Web Services.
• Able to develop front end web applications.

Responsibilities and Duties:

• Developing front end web applications in Angular.
• Develop Webservices in SOAP and Rest.
• Develop MVC based application using Spring FrameWork
• Able to Multitask and work under tight deadlines
• Must be an effective problem solver
• Excellent communication skills.

Required Experience and Qualification:

• Qualification can be  B.Tech/M.C.A
• 2+ years of experience working with Core Java, J2EE,Angular, Spring framework and  Spring Boot
• Experience in creating modules ,components  and integrating in Angular
• Experience in Building MVC based Web Application Using JSP/ spring framework.
• Experience in Apache Tomcat and Web Services(Rest/Soap)
• Good knowledge of OOPS concepts, Spring version 4.x, Spring Dependency Injection (IOC, MVC, JDBC, JMS, etc)
• Good knowledge of Restful services , SQL and relational databases like Oracle
• Good knowledge of XML Parsers, XML Schema, JAXB,
• Experience in Git.

With over 20 million registered users, Our company is India's Largest Cashback & Coupons site backed by honourable Mr Ratan Tata & one of India's leading VC firms Kalaari, Ratan Tata, Korea Investment Partners andAffle (last raised 130 Crores INR Series C Funding in November 2022). With a 200-250 INR crores revenue run rate, we are on track to be India's next unicorn.

Our company is a one-stop destination for savings on all online shopping, enabling members to compare prices, earn Extra Cashback and get free coupons across 1000+ e-commerce sites like Flipkart, Amazon.in, Tata CliQ, Myntra, Nykaa Fashion etc. At our company, we offer a casual but fast-paced environment where creativity and effective teamwork are rewarded. Because of our relatively flat management structure, our employees are able to get close to the heart of our business and are empowered to make a real difference to what we do and how we do it.

Are you a QA Appium Automation Testing Expert? Are you able to automate testing for complex flows to create a perfect bug free product that will be used by Millions?

Have you worked on eCommerce and Digital websites that get millions of traffic? Are you strong with building Automation Frameworks like Page Object Model, Hybrid model etc? Are you good at being hands-on Automation Tester and individual contributor?

Must have skills:

Minimum 5 years experience in testing.

The last 4 years should have been in Mobile App testing using Appium.This is the main requirement, that the candidate is doing automation testing for the Mobile Application (Android & iOS) using Appium.

Should have tested in various devices and experience in Saucelabs is a plus

Should have done API Automation Testing for Mobile apps

Good understanding of Java Programming language, Basics of Java and OOPS concepts

Good in Appium basics, architecture and other areas

Should have experience in mobile testing and setting up automation frameworks for this

Design, implementation and delivery of scalable, maintainable, configurable and robust test automation frameworks

Ability to analyze and translate requirements and development stories into test scripts to ensure complete test coverage

Should have strong knowledge of continuous integration tools like Hudson and Jenkins 11 Strong understand of testing and automation best practices 12 Willingness to learn new technologies, approaches and test tools

Why Join Us :

Start-up EnvironmentWork with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

Compensation & Benefits - Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

Cool PerksCome and get to join us for in-house events, team outings, dinner catch ups, and much more.

Ensuring a Diverse and Inclusive workplace where we learn from each other is core to CK's value. are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

1. Answering phones and explaining the services offered by the company.

2. Contacting existing clients as well as prospective clients.

3. Obtaining client information and other relevant data.

4. Asking questions to the client and understanding their specifications.

5. Resolving queries and issues related to the services.

6. Making recordings of all the sales phone calls and sales deals.

7. Maintaining the database of customers on a regular basis.

8. Suggest solutions based on customers’ needs and requirements.

Zazzy is an interactive design and technology studio making things that engage people in new and interesting ways. We've done it for multinational brands, Y Combinator companies and fledgling startups.

A team of creatives, misfits and ardents helping brands bring the best experience possible for their audience.

We are looking for a talented, kind, & thoughtful UI Designer to join us. As one of the earliest members at Zazzy, you'll get to work on one of the most interesting, challenging and impactful challenges.

We are looking for someone equally comfortable taking the lead on a single project and having a support role on many. Someone who'd be one of us — a real part of our team!

How you will contribute:

• Execute wireframes into UI design
• Present design decisions to the stakeholders that are backed up by design principles
• Execute UXD to visually appealing interfaces
• Designing web & mobile application interfaces
• Creating beautiful as well as functional UI and giving wings to UX

A little bit about you:

• You have had a previous experience with at least two years in UI design or visual design
• You demonstrate excellent interpersonal communication skills
• You are a clear and effective presenter
• You welcome critics and have learn & grow attitude.
• You're always curious to learn more and question the decisions.

Perks:

• Work with good people and exciting projects.
• Work out of a super cool office or remote if you want. (We prefer at least two days a week in the office.) 
• Work hard, party harder.
• Casual startup environment.
• Chance to work on some amazing in-house products.
• Ample room for all kinds of design experiments and growth.
• Health insurance
• Profit sharing

Requirements

• Overall 2-8 years of software development experience in building web-based and highly scalable applications 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in Core Java and SpringBoot or other equivalent frameworks 

• Strong experience in HTML5 and CSS3 and should have basic experience in JS technologies

• Good knowledge of database concepts, having SQL writing experience, and familiarity with at least one of the relational databases

• Worked in a CI/CD environment with Jenkins

• Experience working in an agile team with software engineering practices like automated testing, test-driven development, continuous integration, etc is a big plus. 

• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment

• Strong oral and written communication.