District sales Manager

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Business Development Representative (BDR)

Company Name: F22 Labs

Location: Chennai (WFO)

Experience: 0 - 2 yrs

Our Company

F22 Labs has worked with 100+ entrepreneurs over 11 years, including Hollywood celebrities and Fortune 500 companies. We're now focusing on AI transformation projects for enterprises, leveraging our existing POCs in computer vision, voice AI, and custom model development.

The Opportunity

We're looking for a hungry, coachable individual to join our sales team and help us transition from startup clients to mid-market enterprises. This is a ground-floor opportunity where you'll learn everything from scratch while building a $1M+ sales pipeline.

This role is perfect for someone who:

• Wants to learn sales from the ground up
• Loves the grind of outbound prospecting
• Gets energized by rejection (because there will be a lot of it)
• Wants to earn serious money through performance

What You'll Actually Do

• Cold calling: 100 calls per week to enterprise prospects
• Cold outreach: 100 personalized emails per week to CTOs, Chief AI Officers, and Digital Transformation heads
• LinkedIn prospecting: 100 targeted messages weekly to decision makers
• Research & qualification: Identify companies needing AI transformation
• Meeting booking: Schedule qualified meetings for our leadership team
• Pipeline management: Track every activity, response, and outcome in our CRM

Success Metrics (Non-negotiable)

• 1 qualified meeting booked per week minimum
• Target companies: Mid-market/enterprise ($50M+ revenue)
• Project size: $15K-$100K+ AI transformation projects
• Industries: Insurance, banking, manufacturing, healthcare
• Decision makers: CTOs, Chief AI Officers, Engineering Heads, Digital Transformation leaders

What We Provide

• Base salary: ₹30,000-35,000/month
• Commission: ₹35,000 for every project that closes (potentially doubling your income)
• Tools: LinkedIn Sales Navigator, email automation, CRM access
• Training: Complete sales training from our founders
• Growth path: Move into Account Executive role as we scale

What We Expect

• Excellent English communication (this is critical - you'll be talking to Fortune 500 executives)
• Data-driven mindset: Daily activity tracking and weekly performance reviews
• Persistence: Most prospects will ignore you. The right ones won't.
• Coachability: We'll teach you everything, but you need to implement feedback.
• Self-motivation: You'll work independently with regular check-ins

Daily Reality Check

• 8-10 hours of outbound prospecting daily
• Detailed daily reports on activities and results
• Weekly 1:1s to review performance and optimize approach
• Monthly pipeline reviews and target adjustments
• Lots of "no" responses and cold shoulders
• Occasional breakthrough meetings that make it all worth it

Ideal Candidate

• Location: Chennai
• Experience: 0-2 years (we prefer hungry beginners over bad habits)
• Education: Any degree (communication skills matter more)
• Personality: Competitive, resilient, curious, detail-oriented
• Goals: Wants to build a career in B2B sales and earn significant money

Red Flags (Please Don't Apply If...)

• You expect immediate success without putting in the work
• You get discouraged by rejection
• You don't like tracking detailed metrics
• You want a "relationship building" role without cold prospecting
• You're looking for a comfortable, low-pressure job

Selection Process

1. Task
2. HR Interview
3. Final Interview

Convert user stories to user flow maps

Design the UX architecture

Design the user Interface Design

Maintain a Design System

Worked on and made small illustrations

Good to have experience in motion design

• Ensure alignment with business requirements.
  
• Perform system configuration, Unit Testing, Data loading and user training.
  
• Work with Project Manager and Solution teams to achieve on time on budget projects.
  
• Ability to run HR (Employee Central Payroll/SAP HCM Payroll) business requirement workshop.

• 8+ years in a ECP/SAP HCM Payroll Functional Consulting role
• Completed at-least 6 End to End ECP/ SAP HCM Payroll imfunctional consultant (Payroll implementation is a must)
  
• Ability to maintain accurate client communication.
  
• Self-driven, motivated and results oriented.
  
• Strong listening skills and solution orientated approach.
  

• Build, Train and Test multiple CNN models.
• Optimizing model training & inference by utilizing multiple GPUs and CPU cores.
• Keen interest in Life Sciences, Image processing, Genomics, Multi-omics analysis
• Interested in reading and implementing research papers of relevant field.
• Strong experience of Deep Learning frameworks TensorFlow, Keras, PyTorch.
• Strong programming skills in python and experience of Ski-Learn/NumPy libraries.
• Experience of training of Object detection Models like YOLOv3/Mask CNN and semantic segmentation models like DeepLab, Unet etc.
• Good understanding of image processing and computer vision algorithm like watershed, histogram matching etc.
• Experience of cell segmentation and membrane segmentation using CNNs (Optional)
• Individual Contributor

• Experience with image processing
• Experience required : 2-10 Years
• CTC :15-40 LPA
• Good python programming and algorithmic skill.
• Experience with deep learning model training using any known framework.
• Working knowledge of the genomics data in R&D

• Understanding of one or more omics data types (transcriptomics, metabolomics, proteomics, genomics, epigenomics etc.)
• Prior work experience as a data scientist, bioinformatician or computational biologist will be a big plus

• Our health products’ engineering team that works on initiatives fuelling the growth of our recent health retail insurance products
• Collaboration across cross-functional stakeholders to ensure delivery timelines are met
• Implementing product engineering best practices, and evangelizing them within the org
• Your Experience Across The Years in the Roles You’ve Played -
• 6 years of technology experience (at least 2 years in direct engineering management)
• Managing a 5-15 member engineering team in an agile product org
• Track record of collaborative working with multiple stakeholders
• Planning and analysis with effective communication skills

• Should be passionate about transforming sales, service and marketing and whose values align with that of Casey Foods.
• Should have high emotional intelligence and genuine empathy for others through which he should be able to maximize the impact by understanding the motivations of the team and adapting through effective communications.
• Should be a positive game player having a track record of at least 12-15 years of experience of leading and empowering groups towards driving improvement while navigating change and simultaneously winning.
• Should be able to create a culture of transparency and focussed improvement while having fun and fostering a strong team environment.
• Should be a data driven personality who could leverage and communicate using data to improve core marketing strategies that matters to the individual of our team.
• Should have well experienced in managing or being managed in a structural sales environment.