CLF Program Manager

JOB DETAILS:

* Job Title: Regional Sales Manager (USA)

* Industry: SAAS Industry

* Salary: Best in Industry

* Experience: 5 -10 years

* Location: USA

* Work Mode: WFH

* Working Day: 5

Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making

Criteria:

Need Native USA candidates ONLY.

Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.

Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.

Candidate must have strong team management experience, handling BDMs and Telesales teams.

Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.

Candidate must have strong knowledge of the USA hospitality market and enterprise hotel sales.

Candidate should be proficient in English (mandatory).

Candidate should be open to frequent travel across regions.

Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking

Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.

Description

About the Role:-

We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in USA.

This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.

Key Responsibilities:-

1. Sales Leadership & Team Management

• Lead and manage BDMs and Telesales teams
• Ensure achievement of 100%+ monthly and quarterly targets
• Conduct weekly coaching, reviews, and performance tracking
• Oversee hiring, onboarding, and training
• Ensure 100% CRM (HubSpot) compliance

2. Revenue & Target Achievement

• Deliver regional targets across new properties, licenses, and LTV
• Drive growth in ARPA and MRR
• Maintain a 3× healthy sales pipeline

3. Customer Retention & Account Growth

• Minimize churn and maximize customer satisfaction
• Build strong relationships with hotel owners, GMs, and key decision-makers
• Collaborate with Implementation & Support teams for seamless onboarding

4. Market Expansion & Enterprise Sales

• Expand YCS presence across key regions in USA.
• Close enterprise and multi-property hotel group deals (5+ properties)
• Build partnerships with hotel associations and tourism bodies
• Lead events, webinars, and roadshows

5. Internal Collaboration & Operations

• Provide accurate weekly and monthly sales forecasts
• Share market insights with Product, Marketing, and Support teams
• Ensure timely reporting and compliance with internal processes.

Key Competencies:-

• Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
• Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
• SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the USA a hospitality ecosystem.
• Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
• Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.

Key Requirements:-

• 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
• Proven experience in managing sales teams and exceeding targets
• Strong understanding of the USA hospitality market
• Excellent communication and negotiation skills
• Hands-on experience with CRM tools (HubSpot preferred)
• Willingness to travel across regions as required

What your day job looks like at GroupM:

• Develop strong relationships with counterparts in GroupM regional teams (Europe, U.S., Asia)
• Support the training and growth of your team
• Enforce retail/ecomm. best practices with a focus on platform expertise, consistency, and quality of work delivery
• Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output
• Serve as point of escalation for your team and take ownership of resolving any issue
• Provide career development and coaching for your team
• Line manage 2-5 direct reports
• Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done
• Present strong and effective communication across all levels

What you’ll bring:

• You are proficient in English
• You have 5+ year experience of planning and managing retail Search campaigns
• You have a high-level knowledge of retail Search platforms and third-party tools (Google Merchant Centre (Shopping Campaigns), Helium10, AMS, Kroger, Walmart, Pacvue, Instacart)
• You have expertise of handling online portal sellers on multi-channel, multi-platform model
• You have a strong hold on feed creation, feed management, Listing of products on all platforms, maintaining hygiene across all portals
• You possess strong analytical skills and a natural affinity for numbers to optimize for results
• You can examine raw data, draw conclusions and develop actionable recommendations as needed
• You have experience maintaining quality standards at scale
• You have experience providing service to local teams from a centralized location
• You have a passion for everything digital, with an active interest and understanding of online advertising industry trends
• You have excellent communication skills, both verbal and written
• You are proficient in Microsoft Excel and Google Sheets

Key Responsibilities:

Coordinating Production:

•  Collaborate with cross-functional teams to ensure timely and efficient production processes.
• Monitor production schedules, material availability, and resource allocation to meet
• production targets.
• Identify areas for process improvement and implement solutions to enhance productivity.

Managing Dispatch:

• Oversee the coordination of product deliveries and shipments to ensure accurate and timely dispatch.
• Liaise with logistics partners and carriers to optimize delivery routes and minimize delays.
• Address any issues related to dispatch and provide effective solutions.

Managing Customer Support (Logistics and Orders):

• Handle customer inquiries and concerns related to logistics, orders, and deliveries.
• Work closely with customer support teams to resolve issues promptly and maintain high levels of customer satisfaction.
• Provide customers with accurate information about order status, tracking, and delivery times.

Managing Vendors:

• Establish and maintain positive relationships with vendors and suppliers.
• Collaborate with procurement teams to ensure timely and cost-effective sourcing of
• materials and services.
• Negotiate terms and contracts with vendors to achieve favorable terms for the company.

Managing Inventory:

• Monitor inventory levels and coordinate with relevant teams to ensure adequate stock availability.
• Implement inventory control measures to minimize stockouts and excess inventory.
• Analyze inventory data to make informed decisions about reorder points, stock replenishment, and inventory optimization.

Benefits:

• Comprehensive training in operations management practices.
• Opportunity to learn from experienced professionals in the field.
• Fast-track career growth within the organization.
• Exposure to diverse projects and responsibilities.

Key Responsibilities:

1.    Development, integration and testing of embedded software in the Embedded Linux RTOS

2.    Integrate Application based on Adaptive AUTOSAR Platform

3.    Contribute for Architecture, Detailed design, programming in C++ (11/14/17)

4.    Perform Unit, Integration Tests of developed Application

5.    Detail oriented systematic problem-solving approach in the embedded software.

6.    Debug embedded software on hardware platforms for issue identification and resolution

Minimum qualification criteria:

1.    Bachelor's degree in Electronics, Computer Science, Electrical Engineering, or related field

2.    2+ years of experience in software development in C or C++

3.    2+ years of experience in designing and implementing embedded systems for high performance, high reliability real-time embedded computing platforms

We are looking for a Business Development Manager (Client Relationship Manager) to create and nurture long-term relationships with offshore clients & pursuing new business opportunities.

In this role, you should be an excellent communicator who’s able to grasp clients’ needs and brainstorm ways to fulfill them. If you also have a background in customer services such as handling offshore IT (Software & Services) clients and knowledge of the IT (Software & Services) industry, 

Responsibility:

• Working knowledge of bidding portals like - Upwork, LinkedIn, Hubstaff, Freelancer, Guru Etc.
• Working knowledge of Lead Generation, Identifying, creating, and pursuing new business opportunities and clients.
• Knowledge of client communication using emails, chat, audio and video call, and Skype call.
• Functioning as a primary bridge between the business, operations, and technical areas in the initial phases of the project cycle.
• Generating Leads, Client communication, and Follow-ups.

Qualifications and Skills

• Should have experience of 1-3 years in Business Development.
• Must have excellent communication skills (written & Oral).
• Proven experience as a Client Relations Manager / Relationship Manager / Business Development Manager.
• Proven track record of handling offshore clients and exceeding targets
• Background in customer service; IT industry knowledge is a must.
• Ability to deal with people diplomatically
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms.

Role Description:

We are looking for a Lead Frontend Engineer (  Preferably React Js) who will be architecting and developing cutting-edge features for Radiusagent web applications . An ideal candidate will have prior experience in eCommerce Products and worked closely with Product, Design, and other cross-functional partners. 

Responsible for- 

• You will be constantly and consistently implementing new features and optimize existing ones from controller-level to UI- Vigilantly and rapidly fix bugs.
• You will continuously solve problems to give our customers a delightful experience.
• You will be working closely with Product manager and back-end engineers to implement front-end solutions. 
• You will be endorsing upcoming standards, launching, iterating, and making a difference.
• You will have to be extremely detail-oriented to strive for pixel-perfect implementation in all browsers.
• You should have the ability to write well-abstracted, reusable, highly performant code for UI components.
• You should have the passion for performance debugging and benchmarking.

Requirement-

• 5+ years of experience in building scalable commercial web applications.
• A passion to provide a good user experience
• Deep expertise in Javascript and work experience in using one of the frameworks available (React JS, Angular, Node JS, EmberJS, etc).
• If you are passionate about implementing elegant User Interfaces using HTML and CSS.
• Ability to work autonomously and to be able to work cross-functionally with multiple stakeholders.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.

Collaborate with business leads/managers, team members, RPO partners, recruitment agencies and other groups to run an effective recruiting unit

• Own planning and achievement of team targets, help team members on aspects like sourcing, quality checks, meeting their goals
• Implement weekly/monthly execution strategies through your team (5-6 members) to provide effective, in-time hires
• Work within predefined recruitment processes, also assess scope for improvement and build new methodologies
• Work on offer-generation, negotiation and post offer follow-up
• Continuously think and implement better candidate engagement practices (pre and post offer)
• Take initiatives to improve offer to join ratio and track necessary data trends
• Prepare team interview coordination plans and manage interviews in and out of Pune
• Work meticulously on ATS adherence and motivate the team to do so
• Work on data gathering, analysing and reporting, fetch meaningful hiring data trends

Required professional and technical expertise:

• Minimum 8 - 12years of experience in recruiting (preferably in IT corporates or Large RPO's)
• Must have worked on niche skills and targeted hiring (headhunting)
• Expertise in sourcing through social media channels and other innovative sourcing channels would be a plus
• Demonstrable experience in partner management and strength to hold difficult conversations with them
• Ambitious individual who can work under their own direction towards agreed targets/goals
• Demonstrated strong interpersonal skills, ability to lead a team

We are looking for 2+ Year experienced Back-end developer to join our Team.
You will be responsible for the development and management of server side of our web applications in terms of quality and scalability. 

You should be passionate about writing optimised codes, and solving problems in real time, Data Structure and Algorithm. 

Responsibilities : 

- Write clean code to develop functional web applications 

- Should be adaptable to good practices and standards 

- Capable to write scalable codes. 

- Gather and address technical and design requirements 

- Build reusable code and libraries for future use 

- Follow emerging technologies 

Required Candidate profile

Requirements : 

- Hands on experience on Node Js, Typescript, Mongodb, Elastic Search, Kafka, RESTfull Apis, Python(Django),  Angular, Flutter / Dart

- Excellent analytical and time management skills 

- Teamwork skills with a problem-solving attitude 

- Understanding of deployment process with AWS/Digital Ocean/Microsoft Azure 

- Good Understanding of System Design. 

- Should be aware of design patterns 

- Understanding of TDD 

- Unit Test Frameworks - Chai, Mocha, Sinon, Supertest, Knock 

What we are looking for

- We are looking for a candidate with around 2 years of experience in Backend Development. We are looking for a team player with a very good attitude.