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US International Voice Process Executive
US International Voice Process Executive
Zealous Services's logo

US International Voice Process Executive

Mohammed Irfan's profile picture
Posted by Mohammed Irfan
1 - 2 yrs
₹1L - ₹3L / yr
Chennai
Skills
Business Process Outsourcing (BPO)
Voice processing

Greetings of the day!


We are looking for enthusiastic and customer-focused professionals to join our US Voice Process team. The role involves handling inbound and/or outbound calls for US-based clients, providing excellent customer support, and ensuring high service quality.


Job Description


Designation: Customer Support Executive

Process: International Voice Process (US Clients)

Shift Timing: Fixed Night Shift (US Shifts)

Work Schedule: Monday to Friday

Work Location: Nungambakkam, Chennai

Salary: Best in the industry


Key Responsibilities

  • Handle inbound and outbound calls for international (US) customers
  • Provide professional and effective customer support
  • Resolve customer queries and concerns in a timely manner
  • Maintain high-quality communication and customer satisfaction
  • Follow company processes and quality standards

Eligibility Criteria

  • Experience: 1 to 2 years in International Voice Process (US shifts preferred)
  • Communication: Excellent verbal communication and listening skills in English
  • Skills:
  • Strong convincing and problem-solving skills
  • Customer-focused approach
  • Ability to work independently in a fast-paced environment
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About Zealous Services

Founded :
2007
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Zealous Services Inc, Established in the year 2007. It is an ISO 9001 – 2015 QMS certified Contact Center with 2500 seated capacity.A premier provider of International Contact Center services offers comprehensive inbound and outbound programs across a full range of B2B and B2C markets. With more than 250 years of combined experience, our state of the art facilities, and competent staff continues to exceed customer expectations, and are able to take on any project, no matter how big or small it is

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