Cutshort logo
Zealous Services logo
US International Voice Process Executive
US International Voice Process Executive
Zealous Services's logo

US International Voice Process Executive

Mohammed Irfan's profile picture
Posted by Mohammed Irfan
1 - 2 yrs
₹1L - ₹3L / yr
Chennai
Skills
Business Process Outsourcing (BPO)
Voice processing

Greetings of the day!


We are looking for enthusiastic and customer-focused professionals to join our US Voice Process team. The role involves handling inbound and/or outbound calls for US-based clients, providing excellent customer support, and ensuring high service quality.


Job Description


Designation: Customer Support Executive

Process: International Voice Process (US Clients)

Shift Timing: Fixed Night Shift (US Shifts)

Work Schedule: Monday to Friday

Work Location: Nungambakkam, Chennai

Salary: Best in the industry


Key Responsibilities

  • Handle inbound and outbound calls for international (US) customers
  • Provide professional and effective customer support
  • Resolve customer queries and concerns in a timely manner
  • Maintain high-quality communication and customer satisfaction
  • Follow company processes and quality standards

Eligibility Criteria

  • Experience: 1 to 2 years in International Voice Process (US shifts preferred)
  • Communication: Excellent verbal communication and listening skills in English
  • Skills:
  • Strong convincing and problem-solving skills
  • Customer-focused approach
  • Ability to work independently in a fast-paced environment
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Zealous Services

Founded :
2007
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Zealous Services Inc, Established in the year 2007. It is an ISO 9001 – 2015 QMS certified Contact Center with 2500 seated capacity.A premier provider of International Contact Center services offers comprehensive inbound and outbound programs across a full range of B2B and B2C markets. With more than 250 years of combined experience, our state of the art facilities, and competent staff continues to exceed customer expectations, and are able to take on any project, no matter how big or small it is

Read more

Company video

Connect with the team

Profile picture
Mohammed Irfan
Profile picture
Santhosh A
Profile picture
Deepika V

Company social profiles

linkedinfacebook

Similar jobs

InfoGrowth private Limited
Bengaluru (Bangalore)
8 - 20 yrs
₹22L - ₹30L / yr
skill iconLeadership
Software Testing (QA)
Manual testing

🚀 We're Hiring: Software Test Lead at InfoGrowth! 🚀

Join InfoGrowth as a Software Test Lead and be a part of a transformative team driving innovation in the automotive industry!

Job Role: Software Test Lead

Experience Required:

  • 8+ years of experience in integration testing.
  • At least 4 years of experience in a leadership role.

Key Responsibilities:

  • Lead the development of new or improved designs for interior automotive components using computer-assisted design technology.
  • Oversee the release of components and assemblies into the corporate release system while managing changes effectively.
  • Ensure the creation of reliable and effective automotive component parts.
  • Guide the team through various stages of production, including research, product development, compliance, and design.
  • Participate in testing and installation of components, ensuring quality and performance standards are met.
  • Foster a collaborative environment and encourage knowledge sharing among team members.

Qualifications:

  • Strong analytical and detail-oriented mindset with a passion for technology.
  • Proactive with a can-do attitude, eager to learn and solve problems.
  • Excited to build and contribute to a new organization from the ground up.
  • Open to challenges and willing to push boundaries.
  • Excellent communication skills to facilitate team collaboration.

Why Join InfoGrowth?

  • Work in a dynamic environment where your ideas are valued.
  • Collaborate with talented professionals dedicated to pushing the envelope in automotive technology.
  • Be part of an organization that fosters professional growth and innovation.

🔗 Apply Now to elevate your career with InfoGrowth and make a significant impact in the automotive sector!

Read more
globe teleservices
deepshikha thapar
Posted by deepshikha thapar
Navi Mumbai
2 - 4 yrs
₹2L - ₹5L / yr
Presales

In this role, you will:


  • Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
  • Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
  • Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
  • Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
  • Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
  • Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
  • Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
  • Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
  • Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.




What you should have?


  • The street smart way to drive
  • SaaS company experience
  • It is essential to have good English communication skills.
  • It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
  • Hands-on experience with Salesforce or other CRM tools..
  • Having experience with reporting tools and knowledge of CPaas, Firewall
  • Action-oriented and excellent interpersonal skills
  • Collaborative skills across departments.


Read more
a public funding platform
a public funding platform
Agency job
via The Hub by Sridevi Viswanathan
Bengaluru (Bangalore)
8 - 12 yrs
₹16L - ₹22L / yr
skill iconPHP
Team Management
MySQL
About the Role: The role is to be a part of a team that manages the day-to-day operations, design, development & maintenance of our clients  platform. Incorporating new features, enhancing & customizing the existing processes as per the needs of both internal and external customers is part of the role. You will need to work with cross-functional teams. Writing clean and reusable code, fixing critical bugs, optimizing queries, and the time complexity of the existing application are required. You will need to be able to work independently with minimal guidance.

What we are looking for:
=> Bachelors/Masters degree in Computers/IT or equivalent.
=> 5-8 years of relevant experience in web development.
=> Strong PHP, MySQL & Codeigniter (MVC Framework) hands-on experience (at least 12-15 projects).
=> Database schema design and query optimization.
=> AWS hands-on experience with EC2, ELB, RDS, CloudFront, Lambda, code deploy, etc.
=> Experience with e-commerce platforms, payment gateways will be a big advantage, especially on content-heavy platforms.
=> Hands-on experience and a good understanding of GIT Commands.
=> Good to have experience with the RESTful API.
=> Ability to decipher and write complex database queries for analysis and optimization.
=> Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
=> Understanding of scalability issues and their solutions.
=> Need to be articulate with a good degree of written & oral communication skills.
=> Exposure to UI/UX would be a added value.
=> We are looking for an immediate joiner (within 15 days or less).
=> This role may include night shifts.

Head Office: Koramangala, Bengaluru, Karnataka, India.
Work Location: Work From Home
Working Days: Monday to Friday
Shift & Timming: Regular (09:00 AM to 06:00 PM) / Night (08:00 PM to 05:00 AM)
Working Hours: 9 Hrs
Read more
IT services provider based out of the US
IT services provider based out of the US
Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
3 - 5 yrs
₹15L - ₹22L / yr
VA/PT
VAPT
IT security
Information security
Security audit
+6 more

Job description Senior Security Consultant

Roles and Responsibilities

Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

 

Work profile of individual

  • cyber security consulting team, individual’s primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
  • Will own and / Manage ISMS / ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
  • Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
  • Will be an active participant in internal / third party system security reviews and audits on customer engagements
  • Will be an active participant in technical audits like VA / PT
  • Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
  • Will be responsible for implementation of new projects under Information Security Domain
  • Will be able to manage document tracking and updating - policies, processes, procedures, templates, etc.
  • Will plan the activities of configuration, conduct conference room pilots and will assist in resolving any queries related to requirements and Security control Design
  • Will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
  • Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
  • Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
  • Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

 

Team work

  • Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
  • Individual would predominately work with off-shore engagement teams and relevant  teams on presale and cyber security delivery.
  • Communication, written and verbal, with these teams would be expected.
  • Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
  • Team members would be required to handle multiple tasks at the same time.
  • Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

  • Bachelors
  • Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
  • Experience : 8-10 years

Knowledge Required:

  • Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
  • Deep understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
  • Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
  • Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
  • Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
  • Good knowledge on Privacy, Governance and reporting
  • Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
  • Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
  • Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

 

Additional Responsibilities:

 

  • Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
  • Good knowledge on software configuration management systems and license Management systems
  • Awareness of latest technologies and Industry trends
  • Logical thinking and problem solving skills along with an ability to collaborate
  • Understanding of the financial processes for various types of projects and the various pricing models available
  • Ability to assess the current processes, identify improvement areas and suggest the technology solutions
  • One or two industry domain knowledge
  • Client Interfacing skills
  • Project and Team management
Read more
Eglobalsoftsolutions
at Eglobalsoftsolutions
1 recruiter
Manpreet Kaur
Posted by Manpreet Kaur
Delhi
1 - 3 yrs
₹2L - ₹6L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter

Job Description

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

  • Integration of user-facing elements developed by front-end developers
  • Build efficient, testable, and reusable PHP modules
  • Solve complex performance problems and architectural challenges
  • Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

 

Skillsets required

 

  1. Full-stack PHP Developer
  2. Backend in Core PHP with API integration experience
  3.  Must have good US experience
  4. HTML5
  5. CSS3
  6. Angular JavaScript
  7. Oops
Read more
Simpliclarify
at Simpliclarify
1 recruiter
Kamal Bhartiya
Posted by Kamal Bhartiya
Remote only
0 - 1 yrs
₹5000 - ₹15000 / mo
Email Marketing
Search Engine Optimization (SEO)
  • Identify target audience and grow our email list
  • Design and implement direct email marketing campaigns
  • Proofread emails for clarity, grammar and spelling
  • Ensure mobile-friendly email templates
  • Write newsletters including all company updates
  • Upgrade our email templates using graphics, personalization and advanced features
  • Ensure prompt and accurate communication with clients via email to minimize unsubscribes
  • Create email databases for lead generation
Read more
Injala
at Injala
1 video
3 recruiters
Lovedeep Kaur
Posted by Lovedeep Kaur
Remote only
2 - 7 yrs
₹3L - ₹10L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Model-View-View-Model (MVVM)
+1 more
Company Overview
•Injala specializes in creating innovative insurance technology solutions, which are actively disrupting the insurance marketplace. We are constantly growing, multinational company,while continuously providing a dynamic, progressive, and all-around fun environment. Our mission is to make risk management manual data entry and processing a thing of the past. We are a group of like-minded people who strive to create technology solutions that point not only an industry, but an entire generation towards the future.
•We always start with the “why” and work backwards through the “how.” Failing forward is encouraged—this leads to innovation, critical thinking, constant improvement, and intense commitment to quality and excellence. Our culture? Make work and play indistinguishable. Committing to professional and personal development. Keeping diversity at the forefront of our endeavors. Being environmentally conscious. Dedicated to community development through charitable contributions and servant leadership.
•We are a close team of enthusiastic tech and communications advocates who are passionate about what we do and are looking for people who are interested in a ground-floor opportunity with a company poised for tremendous growth.
•We want to discover the next marketing superstar. Do you have what it takes to be get in on the ground-floor of a dynamic, expanding team and make yourself indispensable? Market yourself to us with the same passion you will market our products.

Job responsibilities:

•Design and build applications for the iOS and iPadOS platform•Need to have knowledge of publishing the application.
•Ensure the performance, quality, and responsiveness of applications.
•Collaborate with a team to define, design, and ship new features.
•Identify and correct fix bugs.
•Help maintain code quality, organization, and automatizationSkills.
•Critical thinker who can anticipate potential pitfalls and suggest improvements.
•Proficient with Swift and Cocoa Touch.
•Experience in design patterns.
•Experience in architecture patterns.
•Experience with iOS frameworks such as Core Data, Core Animation, etc.
•Experience with offline storage, threading, and performance tuning.
•Familiarity with RESTful APIs to connect iOS applications to back-end services.
•Knowledge of other web technologies and UI/UX standards.
•Understanding of Apple’s design principles and interface guidelines.

•Knowledge of low-level C-based libraries is preferred.
•Experience with performance and memory tuning with tools.
•Familiarity with cloud message APIs and push notifications.
•Proficient understanding of code versioning tools like Git.
•Familiarity with continuous integration is preferred.
•Familiarity with CoreML, OCR And Tenser-flow is preferred.Personal Attributes.
•A passion for continuous improvement.
•Candidate should be a team player and excellent communicator.
.•Strong interpersonal, problem solving, and organizational skills.
•Self-motivated, quick learner who can manage multiple projects with minimal direction.
•Be a self-driven individual with the go-getter attitude.
•Excellent troubleshooting and communication skills.
•Attention to detail. Educational Requirements:
•Bachelor of Engineering degree in Computer/IT.Benefits:
•Open Door working Culture.
•Early Joining Benefit.
•5 days working.
•Internal Growth opportunities.
•Rewards & Recognitions.
•Events & Festival Celebration.
•Handsome Perks.
•Very good Referral Bonus.
•Flex time policy.
•Maternity Leave benefit.
•No Sandwich Leave Policy.
•Family Medical Insurance.
 
 
Read more
Casey Foods
at Casey Foods
7 recruiters
HR Coordinator
Posted by HR Coordinator
Remote, Balangir
4 - 7 yrs
₹2L - ₹3L / yr
Sales
Problem solving
Team leadership
  • Manage sales operations in assigned district to achieve revenue goals.
  • Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
  • Identify skill gaps and conduct trainings to sales team.
  • Work with team to implement new sales techniques to obtain profits.
  • Assist in employee recruitment, promotion, retention and termination activities.
  • Conduct employee performance evaluation and provide feedback for improvements.
  • Contact potential customers and identify new business opportunities.
  • Stay abreast with customer needs, market trends and competitors.
  • Maintain clear and complete sales reports for management review.
  • Build strong relationships with customers for business growth.
  • Analyze sales performances and recommend improvements.
  • Ensure that sales team follows company policies and procedures at all times.
  • Develop promotional programs to increase sales and revenue.
  • Plan and coordinate sales activities for assigned projects.
  • Provide outstanding services and ensure customer satisfaction.
Read more
OneSSys
at OneSSys
1 recruiter
Pratik Solanki
Posted by Pratik Solanki
Jaipur
1 - 3 yrs
₹2.4L - ₹4.2L / yr
ASP.NET
Xamarin
skill iconC#
skill iconAngularJS (1.x)
skill iconHTML/CSS
+5 more
We are looking out for enthusiastic individuals, who love to code and have zeal for learning new technologies, for our Start up. The ideal candidate will be responsible for developing high-quality web as well as mobile applications. They will also be responsible for designing and implementing testable and scaleable code. Responsibilities: - Develop quality web and mobile applications - Analyze and maintain existing software applications - Design highly scalable, testable code - Discover and fix programming bugs Qualifications: - MCA or B.Tech/B.E. in C.S. or I.T - Development interest in one or more of the following: C#, asp.net, angular js, html, JSON, rest APIs, web APIs, android, iOS, xamarin (any experience could be an advantage) - SQL database or relational database skills (PostgreSQL preferred) Experience:- 1 to 3 years Location: Jaipur, Rajasthan Interested candidates can send in their resumes to [email protected]
Read more
The Marketing Code
at The Marketing Code
2 recruiters
Masood Choudhary
Posted by Masood Choudhary
Pune
0 - 3 yrs
₹1L - ₹4L / yr
Email Marketing
Sales Enablement
Telesales
We are a sales and marketing support organisation growing rapidly and looking to scale up our operations. We are hiring Lead generation & demand generation executives with promising salary, uncapped incentives, quarterly appraisals, Daily/weekly/monthly RnR's and an amazing opportunity to grow.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos