
Greetings of the day!
We are looking for enthusiastic and customer-focused professionals to join our US Voice Process team. The role involves handling inbound and/or outbound calls for US-based clients, providing excellent customer support, and ensuring high service quality.
Job Description
Designation: Customer Support Executive
Process: International Voice Process (US Clients)
Shift Timing: Fixed Night Shift (US Shifts)
Work Schedule: Monday to Friday
Work Location: Nungambakkam, Chennai
Salary: Best in the industry
Key Responsibilities
- Handle inbound and outbound calls for international (US) customers
- Provide professional and effective customer support
- Resolve customer queries and concerns in a timely manner
- Maintain high-quality communication and customer satisfaction
- Follow company processes and quality standards
Eligibility Criteria
- Experience: 1 to 2 years in International Voice Process (US shifts preferred)
- Communication: Excellent verbal communication and listening skills in English
- Skills:
- Strong convincing and problem-solving skills
- Customer-focused approach
- Ability to work independently in a fast-paced environment

About Zealous Services
About
Zealous Services Inc, Established in the year 2007. It is an ISO 9001 – 2015 QMS certified Contact Center with 2500 seated capacity.A premier provider of International Contact Center services offers comprehensive inbound and outbound programs across a full range of B2B and B2C markets. With more than 250 years of combined experience, our state of the art facilities, and competent staff continues to exceed customer expectations, and are able to take on any project, no matter how big or small it is
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Work Location: Work From Home
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