UK India company Accountant

Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 4 to 7 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Senior Data Engineer Job Description

Overview

The Senior Data Engineer will design, develop, and maintain scalable data pipelines and

infrastructure to support data-driven decision-making and advanced analytics. This role requires deep

expertise in data engineering, strong problem-solving skills, and the ability to collaborate with

cross-functional teams to deliver robust data solutions.

Key Responsibilities

Data Pipeline Development: Design, build, and optimize scalable, secure, and reliable data

pipelines to ingest, process, and transform large volumes of structured and unstructured data.

Data Architecture: Architect and maintain data storage solutions, including data lakes, data

warehouses, and databases, ensuring performance, scalability, and cost-efficiency.

Data Integration: Integrate data from diverse sources, including APIs, third-party systems,

and streaming platforms, ensuring data quality and consistency.

Performance Optimization: Monitor and optimize data systems for performance, scalability,

and cost, implementing best practices for partitioning, indexing, and caching.

Collaboration: Work closely with data scientists, analysts, and software engineers to

understand data needs and deliver solutions that enable advanced analytics, machine

learning, and reporting.

Data Governance: Implement data governance policies, ensuring compliance with data

security, privacy regulations (e.g., GDPR, CCPA), and internal standards.

Automation: Develop automated processes for data ingestion, transformation, and validation

to improve efficiency and reduce manual intervention.

Mentorship: Guide and mentor junior data engineers, fostering a culture of technical

excellence and continuous learning.

Troubleshooting: Diagnose and resolve complex data-related issues, ensuring high

availability and reliability of data systems.

Required Qualifications

Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science,

or a related field.

Experience: 5+ years of experience in data engineering or a related role, with a proven track

record of building scalable data pipelines and infrastructure.

Technical Skills:

Proficiency in programming languages such as Python, Java, or Scala.

Expertise in SQL and experience with NoSQL databases (e.g., MongoDB, Cassandra).

Strong experience with cloud platforms (e.g., AWS, Azure, GCP) and their data services

(e.g., Redshift, BigQuery, Snowflake).

Hands-on experience with ETL/ELT tools (e.g., Apache Airflow, Talend, Informatica) and

data integration frameworks.

Familiarity with big data technologies (e.g., Hadoop, Spark, Kafka) and distributed

systems.

Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes) is a

plus.

Soft Skills:

Excellent problem-solving and analytical skills.

Strong communication and collaboration abilities.

Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Certifications (optional but preferred): Cloud certifications (e.g., AWS Certified Data Analytics,

Google Professional Data Engineer) or relevant data engineering certifications.

Preferred Qualifica

Experience with real-time data processing and streaming architectures.

Familiarity with machine learning pipelines and MLOps practices.

Knowledge of data visualization tools (e.g., Tableau, Power BI) and their integration with data

pipelines.

Experience in industries with high data complexity, such as finance, healthcare, or

e-commerce.

Work Environment

Location: Hybrid/Remote/On-site (depending on company policy).

Team: Collaborative, cross-functional team environment with data scientists, analysts, and

business stakeholders.

Hours: Full-time, with occasional on-call responsibilities for critical data systems.

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

D

Hands-On Experience in the following technologies and should be immediately available :-

Core Java 8 Integrations - REST and SOAP MVC Postgres Spring, Spring Boot, Maven, Gradle AWS Docker CI CD Event driven Architecture React-jQuery, JS Splunk and Observability Tools.

Good to Have - MuleSoft or ETL Tools knowledge.

JOB RESPONSIBILITIES

# Handle the design, architecture, development, code review, and testing of key applications.

# Design client-side and server-side architecture, and write effective APIs

# Build the front-end of applications through appealing and mobile responsive visual design

# Work closely with the product management and design team to define feature requirements and deliver the product that mater ially impacts the business and improves the customer experience

# Identify performance bottlenecks and come up with novel ways to solve them.

# Develop technical documentation, work with analysts to continuously improve software.

SPECIALIZATION

Applications deploy new technologies rapidly to help grow the businesses while controlling IT costs. At Mindtree, we integrate the right tools, technologies and processes to eliminate redundancies, reduce costs and deliver a best-in-class applications portfolio using our end-to-end workflow-driven managed services platform. Our application services team acquires a deep understanding of the application portfolios and business processes to help manage the transition. Across various industry groups t hat we serve, we standardize processes and establish a baseline for continuous service improvement and implement agile, lean IT, DevOps and test automation..

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Responsibilities:

1. Translate designs and wireframes into high-quality code

2. Design, build and maintain high performance, reusable, and reliable Java code

3. Ensure the best possible performance, quality, and responsiveness of the application

4. Identify and correct bottlenecks and fix bugs

5. Help maintain code quality, organization, and automatization

Skills:

1. Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

2. Familiarity with RESTful APIs to connect Android applications to back-end services

3. Strong knowledge of Android UI design principles, patterns, and best practices

4. Experience with offline storage, threading, and performance tuning

5. Ability to design applications around natural user interfaces, such as “touch”

6. Familiarity with the use of additional sensors, such as gyroscopes and accelerometers

7. Knowledge of the open-source Android ecosystem and the libraries available for common tasks

8. Ability to understand business requirements and translate them into technical requirements

9. Familiarity with cloud message APIs and push notifications

10. A knack for benchmarking and optimization

11. Understanding of Google’s Android design principles and interface guidelines

12. Proficient understanding of code versioning tools, such as Git

13. Familiarity with continuous integration