Salesforce developer/ architect

Remote Opportunity

Contact Center Solution Design and Implementation

IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)

API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations

Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths

Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers)

Call Flow, Agent Script, and Customer Workflow Design

SIP and Telephony Integration

Communication and Interpersonal Skills

Team Collaboration and Independent Work Abilities

• Hands-on experience in Python
• Proficient experience in the automation tool i.e Selenium.Experience in writing Selenium-based automation frameworks and scripts
• Strong understanding of QA processes (test case planning, feature ownership, automation reporting, and triage, bug reporting, regression & isolation)
• Experience in maintaining REST API based automation frameworks and scripts
• Experience with Selenium Webdriver, test framework development, and web application testing
• Proficiency in API Testing in the following programming languages: Java

Required Skill Set :--

• Data Model & Mapping
• MS SQL Database
• Analytics SQL Query
• Genesys Cloud Reporting & Analytics API
• Snow Flake (Good to have)
• Cloud Exposure – AWS or Azure

Technical Experience –

·        5 - 8 Years of experience, preferable at technology or Financial firm

·        Strong understanding of data analysis & reporting tools.

·        Experience with data mining & machine learning techniques.

·        Excellent communication & presentation skills

·        Must have at least 2 – 3 years of experience in Data Model/Analysis /mapping

·        Must have hands on experience in database tools & technologies

·        Must have exposure to Genesys cloud, WFM, GIM, Genesys Analytics API

·        Good to have experience or exposure on salesforce, AWS or AZUre , & Genesys cloud

·        Ability to work independently & as part of a team

·        Strong attention to detail and accuracy.

Work Scope –

• Data Model similar GIM database based on the Genesys Cloud data.
• API to column data mapping.
• Data Model for business for Analytics
• Data base artifacts
• Scripting – Python
• Autosys, TWS job setup.

We are hiring an experienced SEO candidate for our company. 2-4 years of experience required. Please Share Your Resume For Office Job, If Anyone wants to do in your contact, share it

Location: 1201, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi, 110034

Roles and Responsibilities

1. Develop optimization strategies that increase the company's search engine results in rankings in Google.

2. Research SEO keywords to use throughout the company's website and marketing materials

3. Set measurable goals that demonstrate improvement in marketing efforts

4. Monitor daily performance metrics to understand SEO strategy performance

4. Efficiently communicate with other marketing professionals to align goals

5. Collaborate with others within the marketing department to manage SEO strategy

5. Write compelling and high-quality content for link building, Meta Tags for websites, and Landing Pages.

6. Should have good expertise in content optimization.

7. Good knowledge of Anchor Text and Internal Linking Concepts

8. Coordinate with the technical Department to get the Technical Issues resolved

9. Good Understanding of Google SEO Updates and Algorithm changes

10. Update content and website links for maximum optimization and search engine rankings

11. Understanding of search engine algorithms and ranking factors and methods

Desired Candidate Profile

1. Manage SEO Strategy execution in accordance with the SEO KPIs.

2. Undertake keyword research, keyword mapping, and keyword categorization to suit

3. Devise SEO content strategies & link-building campaigns to achieve higher rankings in Search Engines.

4. Ensure End to End Mapping of Customer Journey in Google Analytics

5. Use Google Tools such as Webmaster & analytics

6. Communication with team and management on project development, timelines, and results

7. Good Hands on Experience and Skills in Quality SEO Onsite and Offsite Optimization.

WHO WILL LOVE THIS JOB?

• Attracted to creativity, innovation, and eagerness to learn

• Alignment to a fast-paced organization and its short-term and long-term goals

• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels

• Strong value system and sense of ethics

• Absolute dedication to premium quality

• Want to build strong core product team capable of developing solutions for complex, industry-first problems.

• Build balance of experience, knowledge, and new learnings

ROLES AND RESPONSIBILITIES?

• Driving the success of the software engineering team at Datamotive.

• Collaborating with senior and peer engineers to prioritize and deliver features on the roadmap.

• Build strong development team with focus on building optimized & usable solutions.

• Research, Design & Develop distributed solution to handle workload mobility across multi & hybrid clouds

• Assist in Identifying, Researching & Designing newer features and cloud platform support in areas of disaster recovery, data protection, workload migration etc.

• Assist in building product roadmap.

• Conduct pilot tests to assess the functionality of newly developed programs.

• Front facing customers for product introduction, knowledge transfer, solutioning, bugs triaging etc.

• Assist customers by giving product demos, conducting POCs, trainings etc.

• Manage Datamotive infrastructure, bring innovative automation for optimizing infrastructure usage through monitoring and scripting.

• Design test environments to simulate customer behaviours and use cases in VMware vSphere, AWS, GCP, Azure clouds.

• Help write technical documentation, generate marketing content like blogs, webinars, seminars etc.

TECHNICAL SKILLS

• 3 – 8 years of experience in software development with relevant domain understanding of Data Protection, Disaster Recovery, Ransomware Recovery.

• A strong understanding and demonstrable experience with at least one of the major public cloud platforms (GCP, AWS, Azure or VMware)

• A strong understanding and experience of designing and developing architecture of complex, distributed systems.

• Insights into development of client-server SaaS applications with good breadth across networking, storage, micro-services, and other web technologies.

• Experience of building and leading strong development teams with systems product development background

• Programming knowledge in either of GO Lang, C, C++, Python or Shell script.

• Should be a computer science graduate with strong fundamentals & problem-solving abilities.

• Good understanding of virtualization, storage and cloud platforms like VMware, AWS, GCP, Azure and/or Kubernetes will be preferable

Role: AUTOSAR Developer

Location: Hyderabad

Fulltime

Must Have

Proficient in development of Base Software in AUTOSAR.

Experience in configuration of different AUTOSAR BSW components (Comms/DCM/DEM/Memory etc.)

Experience of working in any of the commercial AUTOSAR

Good To Have

Experience of working in Vector AUTOSAR Stack and related tool chain.

Experience of working in RTE and APSW layers.

Working Knowledge in IS026262.

Experience in latest uc platforms (Infineon/Renesas/TI/NXP)

Job R&R

Mentor/Lead a team of around 2-3engineers.

Work in SW development of ADAS Products.

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Developed micro services
• Strong NodeJS experience
• Experience with RabbitMQ is a PLUS
• Experience with MQTT is a PLUS
• Fullstack experience and especially with ReactJS desired
• Experience with SQL and NOSQL databases
• Strong communication skills

• *You will be working on AI/IOT cloud and responsible for architecture and hands on coding.
• *We need someone who can engage in conversations about technical architecture with internal team and external customers.
• *You will be responsible for creating architecture document, writing pseudo code, explaining design and teststrategy,review work by others in the team, give good guidance, and ensuring the delivery of high-quality software.
• *We are looking for Can do it attitude, and ability to deliver with high velocity and high-quality at the same time.