UI/UX Designer

Telesales Representative - International Call Center

Job Summary:

BERG INFOTECH LLP is seeking a highly motivated and results-driven Telesales Representative to join our international call center team. The successful candidate will be responsible for making outbound calls to potential and existing international customers (e.g., Australian market), promoting and selling our products/services, and achieving sales targets. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced, target-driven environment.

Job Title: International BPO – Voice Process

Location: WZ-409C, Top Floor, Janak Park, New Delhi-110064

Shift Timing: 

1.   Mon to Fri-05:30 AM - 02:00 PM

2.   Sat 05:00 AM - 11:30 AM

Salary: Best in the Industry + Lucrative Incentives

Experience: 

8 months – 1 years (International Voice/Sales preferred)

Key Responsibilities

·        Conduct outbound calls to potential clients using provided databases and leads.

·        Present, promote, and sell products or services, using compelling arguments to prospective customers.

·        Understand customer needs and requirements to offer tailored solutions and effectively close sales deals.

·        Achieve and exceed monthly, weekly, and daily sales targets and quotas.

·        Handle customer objections and address complaints in a professional, cool-tempered manner to preserve the company's reputation.

·        Maintain and update the customer relationship management (CRM) system with accurate records of calls, sales, and customer information.

·        Follow up on leads and opportunities to ensure customer satisfaction and encourage repeat business.

·        Collaborate with the sales team and other departments to optimize sales strategies and improve overall customer service processes.

·        Stay updated with product knowledge, company policies, and industry trends (e.g., the Australian energy market) to provide accurate information. 

Qualifications and Skills

·        Proven experience as a Telesales Representative or in another sales/customer service role, preferably in an international BPO setting.

·        Excellent verbal communication and interpersonal skills, with strong command of English (additional languages a plus).

·        Strong negotiation and persuasion abilities with a proven track record of meeting or exceeding sales quotas.

·        Ability to handle rejection and maintain a positive, resilient attitude.

·        Proficiency in using CRM software (e.g., Salesforce) and MS Office Suite.

·        Outstanding time management and organizational skills, with the ability to multitask effectively in a fast-paced environment.

·        High school diploma or equivalent required; Any Bachelor's degree or a related field is an advantage.

·        Flexibility to work Early Morning Shift

ITKEDU is an international EdTech company focused on practical IT education and career transformation. We help students gain in-demand tech skills and successfully start careers in the IT industry through structured programs, mentorship, and real-world practice.

Role Overview:

We are looking for a Placement Manager / Coordinator who acts as the primary link between the organization (usually a university or training center) and the professional job market. The core mission of this role is to ensure that students or job seekers are successfully matched with suitable employment opportunities.

Key Responsibilities:

The role is multifaceted, blending relationship management with career coaching:

Corporate Relationship Management: Build and maintain a network of industry partners to secure job openings.

Candidate Preparation: Organize workshops on resume building, mock interviews, and soft skills training to enhance student employability.

Recruitment Logistics: Coordinate the end-to-end interview process, including scheduling, venue booking (auditoriums/labs), collecting feedback, and analyzing results.

Data & Analytics: Track placement statistics (average salary packages, placement rate) and report on program effectiveness. Monitor progress until job offers are received.

Negotiation: Act on behalf of candidates to negotiate job offers, employment terms, and eligibility criteria with potential employers.

Requirements:

• At least 1 year of experience as a Placement Manager or HR Manager.
• Experience in an EdTech company.
• Experience working with junior specialists.
• Strong objection-handling skills.
• Structured and result-oriented mindset.
• Professional proficiency with platforms such as LinkedIn, Wellfound, Naukri, etc.
• Excellent business communication and professional correspondence skills.
• Ability to conduct career consultations.
• Ability to support motivation and help candidates overcome setbacks.

We Offer:

• Direct impact on people’s lives and real social value.
• Opportunity to build and scale the placement function in a fast-growing company.
• Competitive base salary plus performance-based bonus.
• Fully remote work format.

I would like to highlight that this role considers a lot of communication, emails, texting and tight interaction with IT experts.

About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Designation : Digital Marketing Executive (Organic Lead Generation)

Nature : On-site, Permanent - Indore [M.P.]

Experience : 1 - 3 years

Package : Hike on last drawn upto 4.2 LPA (net)

Key Responsibilities :

• Manage and execute Organic Lead Generation and Social Media Marketing strategies with the team.
• Generating Organic leads through various social media handles.
• Define requirements, tasks, and resources associated to Online Branding, SMO etc.
• Social Media Promotions & Organic Marketing.
• Connecting with International Clients through cold reach.
• Enhance digital marketing performance every day.
• Identify trends and insights, and optimize performance based on the insights.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points for Lead Generation.

Qualifications :

• Fluent English Communication skills.
• Minimum Graduate or Post Graduate.
• Minimum 1 year documented experience in Digital Marketing profile.
• Knowledge of the Global Market (Forex & Comex) is a plus.
• Should be a confident, detail-oriented and responsible team player with exceptional social media management skills.
• Experience in International markets and similar industry (Forex and Comex) will be preferred.

Design and Develop OOTB and custom application on ServiceNow platform

with primary focus on HRSD development

 Responsible for design and architect of HRSD application like HR case

management, Enterprise On-boarding , HR integrations, Employee centre ,

HR taxonomy(etc.

 Work closely with the user experience and platform team to create and

enhance HRSD Employee portal and mobile application.

 The developer will be involved in developing and maintaining Processes on

ServiceNow platform and will need excellent knowledge of Service Portal

setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc.

 Testing of new and existing functionality

 Documentation of new and existing process

 Training of end users

Experience and Skills

Required

 About 4-7 years of experience in developing application using ServiceNow

platform Development & administration )

 Expertise with ServiceNow Human Resource Service Delivery application

in the area of HR case management , HR lifecycle events(On-boarding ,

offboarding etc etc), Employee Centre.

 Extensive experience creating custom Widget using html, CSS, bootstrap ,

AngularJS etc

 Experience with Now mobile app.

 Experience in extensive cross-browser testing and support.

 Hands on ServiceNow integration experience using Web Service, SOAP

/REST.

 Practical experience of servicenow integration with ERP systems like Oracle

Cloud

 An appreciation of supporting production systems and end users.

 Passion to work in Enterprise Applications area.

 Exceptional problem-solving skills, strong analytical & debugging skills.

 Understanding of software development processes

Page 2 of 2

Nice to Have :

 ServiceNow certified HR Implementation Specialist

 Experience with other ServiceNow applications like ITSM , SAM, Now

Platform.

 Adherence to agile development methods like SCRUM

About Relevel by Unacademy:

Relevel is India's first platform to democratize access to dream jobs for all eligible aspirants irrespective of their college, degree, or network. By taking the Relevel Test, they engage in comprehensive skill assessments, which evaluate industry relevant skills and their job-readiness. Our evaluation is purely objective-based in conjunction with current best practices in the industry.

If you believe in our mission of offering job seekers a fair shot at realizing their dreams, we're the right place for you! If you are looking for an intense and exciting work environment with tremendous potential to grow and have an insatiable hunger to learn and succeed, then we have a match.

Sales Trainer
Location: Bangalore | Work from Office

How does this team contribute to Relevel?

Relevel’s learning Operations Team works towards ensuring a seamless Learning Experience to the learners and educators alike.

Relevel aims to democratize the way recruitment happens for job seekers who are in the early stages of their career. We contribute to building trust for the testing process and the scores for candidates as well as potential recruiters who want to hire through Relevel.

External Skills And Expertise:

Relevel is looking for passionate sales trainers for the Inside Sales Team. This is a pivotal role and will have very high-level visibility. Those who are ready to take complete ownership in their work and want to take up challenges in a startup environment are more than welcome to apply for the selection process.

The role of a Training Manager is a fairly senior individual contributor role and will require you to work closely with sales leaders, the Quality team, and Business Development Executives and own the training delivery for one or more categories. You will be required to work at the ground level to conduct TNI, prepare content and deliver virtual and in-person front-line training programs, conduct PKT, improvise novel training methods, publish training calendars, and review decks. The reporting will be to the Training Head.

Experience:

Overall 7-8 years of experience (min.)

Min. 2.5 to 3 years of experience conducting training for the Inside Sales Team.

Skills Required:

Must be a go-getter with an inclination towards the larger business objectives.

Must be able to thrive in a startup environment and deliver world-class training in a fairly new training setup.

Should be a great team player and must be able to partner with people across levels and functions.

Your job responsibilities include

• Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
• Reviewing technical requirements and adapting those into a Force.com application.
• Communicating with end-users to fully understand client expectations.
• Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
• Requirement analysis, database design, coding, testing, implementation and maintenance of Salesforce and associated software applications.
• Managing technical delivery of integrations and custom extensions.
• Providing hands-on support in software/application architecture, development, design, independent analysis and problem resolution.
• Overseeing development, design, UI and technology integration efforts for effective completion of a project.
• Salesforce.com setup, configuration, customization, data Migration and deployment of applications to Force.com platform
• Providing guidance to clients over technology, processes and applications while updating them on regular project related developments.

• 3+ years of experience in Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands on experience in Salesforce Lightning development.
• Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
• Solid experience of Lightning component development and Salesforce customization.
• Convert business requirements into well-architected solutions that best leverage the Salesforce.com platform. Develop the technical Design, custom solution and system design based on lightning platform
• Minimum of 6 months Lightning Component development experience.
• Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
• Minimum of 6 months experience with Lightning Design System framework.
• JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
• Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
• Implementing REST integration (Salesforce.com web services API, REST API, JSON, Apex, HTML)
• Being a Certified Force.com Developer is a must, an Advanced Developer is highly desirable
• Strong knowledge of Agile methodology
• Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
• Experience in SFDC customization, integration and administration
• The ability to lead workshops and provide direction to your team members
• Excellent communication and presentation skills

• Strong understanding of HTML, CSS, CSS preprocessors, JavaScript, Object-oriented programming (OOPS), Design patterns, Web principles, and UI Libraries like Bootstrap.

• Strong skills in JavaScript frameworks and libraries (React).  

• Understanding of UX research and design processes.

• Expert in REST web services.

• Understanding of providing optimum web performance.

• Experience using repositories, build & deploy tools like git and Jenkins.

• Experienced with modern JavaScript coding, testing, debugging, and automation techniques

• Experience in unit test formation and understanding of jest enzyme and snapshot testing.

• Experience with popular React.js workflows (such as Flux or Redux)

• Demonstrable experience with React State management - Redux-Saga and popular React.js workflows

• Experience with data structure libraries (e.g., Immutable.js)

• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Excellent knowledge of React hooks.