UI/UX Designer

3+ years of experience of Workday HCM configuration experience, across 2+ Workday modules (deployment experience

Key responsibilities

• Support with design/requirements workshops
• Lead on design/requirements workshops for smaller pieces of work (below 300 hours)
• Confident in configuring workday with the ability to reference Workday Community for clarity
• Ability to create effort estimates based on requirements
• Excellent problem solver
• Wants to master additional modules of Workday
• Support and mentor junior resource based in Portugal/UK
• Achieve a high level of utilisation
• Be consultative in their customer approach

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

Cloud Platform Core forms the foundation of SAP Cloud Platform, providing key capabilities and services around platform core components [like Cloud Foundry, Kubernetes], extension factory, commercial infrastructure services, platform services, data management services etc

As an integral member of the SAP Cloud Platform Core Unit in Bangalore, India, you will be contributing to development in one of the following areas:

1. Data Management Services for Cloud Foundry, Kubernetes Environments – Both SAP Managed and Cloud Provider based data management services
2. Kubernetes as a Service – Multi-Cloud Kubernetes Cluster as a Service
3. Kernel Services – Enable the development of SAP CP Kernel Services -   technical services used by all SAP cloud solutions to make the Intelligent Enterprise a reality for our customers

EXPECTATIONS AND TASKS

• Demonstrate excellent quality, design, development and delivery skills in scrum teams working in short development and release cycles.
• Use and extend Open Source frameworks heavily and contribute to them, as well.
• Work with geographically distributed teams seamlessly
• Building upon domain knowledge in the area of application and service development in cloud and also in the technical/proprietary skills to reach levels of expertise
• Having a logical approach to problem solving and have the ability to respond to detailed queries
• Working as a fully contributing team member with independent planning & execution responsibilities
• Site reliability engineering for the Service that your team is responsible for

SKILLS AND COMPETENCIES

• Excellent programming know-how in JAVA/JavaScript/C++/NodeJS/Ruby/GO or in any other languages especially framework development. Deep expertise in at least one programming language & tech stack to write maintainable, scalable, unit-tested code
• Passion towards adopting and contributing to open source
• Ability to work with the team in the design and development aspects for the product
• Good understanding of building scalable Web Applications/Cloud Services using cutting edge Web Technologies (JQuery, Server-Side JS, REST, OData)
• Sound knowledge in Object Oriented Programming Principles, Design Patterns, Software Architecture
• Excellent analytical and problem-solving skills
• Goal-oriented team worker with good communication skills. Fluent in English, both written and spoken.
• Ability to work independently, and eagerness to learn and explore new topics
• Prior experience in working with Agile software methodologies
• Strong analytical and problem-solving skills

TECHNOLOGY STACK

• Languages – Java, NodeJS, Golang
• Scripting Languages – Chef, Python, Shell Scripting
• UI – AngularJS, Object Oriented JavaScript, CSS, HTML, SAP UI5
• Storage & Databases – Swift, S3, PostgreSQL, MongoDB, Redis
• Messaging - RabbitMQ
• PaaS & Container Orchestration – Cloud Foundry, Kubernetes
• IaaS – AWS, Microsoft Azure, Google Cloud Platform, OpenStack

EDUCATION AND QUALIFICATIONS/WORK EXPERIENCE

• Masters or bachelor’s degree in Engineering or Technology, majoring in Computer Science, from a premiere institute, with excellent academic records.
• Sound understanding cloud native development and architecture
• 2-6 years of relevant experience in software development

• Building new features using web technologies and frameworks.
• Integrating and improving features that support our large-and-growing user base.
• Ensuring reliability and security of the web application.
• Talking to our mobile app developers and designing how an API method should work.
• Contributing to internal tools that help us manage our users, and content.

• Experience in extensive PHP5 OOP within MVC frameworks like Laravel, MySQL and relational database design.
• Solid grasping HTML and CSS with moderate JavaScript/ AJAX experience.
• The ability to code clean HTML and CSS code by hand if needed.
• Working within CMS platforms - that integrates with MySQL.
• Amazon Web Services (EC2, S3) is a plus Edit Job Description.
• Self motivated and ready for a challenge.
• Passion to learn and to Grow.
• Team member with excellent communication skills.
• A desire to learn new skills and technologies.
• The ability to seek solutions independently.
• The drive to work in a fast-paced environment.
• Experience 2- 4 Years having strong logical and analytical skills.

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
• Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
• Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.

• Design, build and maintain efficient, reusable, and reliable Java code. 
• Providing technical oversight to the team, involved in design and code review.
• You would also be spending most of the time in development activities in varied technologies and should have a passion to write code.
• Should be able to create good technical documents.
• Translate application storyboards and use cases into functional applications.
• Ensure the best possible performance, quality, and responsiveness of the applications.
• Identify bottlenecks and bugs, and devise solutions to these problems - Help maintain code quality, organization, and automatization. 
• Prepare the technical design of complex technology components as well as suggest the pros and cons of using a certain technology stack or component or design pattern versus another, to the clients.
• Team Management.

• Qualifications: BTECH/MTECH/MCA/MSc.
• Proficient in Java, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of multithreading, concurrency patterns, and collections in Java. 
• Solid understanding of object-oriented programming along with various design and architectural patterns.
• Hands on experience with JMS, JPA, Spring (MVC, Boot & Cloud preferred) & Hibernate.
• Familiarity with concepts of MVC, JDBC, and RESTful.  Experience with Presentation Layer (JSP/Servlets), JS Frameworks (Angular, jQuery, react, etc.).
• Creating database schemas that represent and support business processes and experience with both external and embedded databases. Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git, Ant, Maven, and Gradle; continuous integration.
• Knowledge in xml based mappings, SAML, rest clients, CAS authentication and Jetty.
• Knowledge of Apache Camel and Kafka and Drools Rule Engine is preferred.

We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).

• The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
• Understand functional and non-functional testing requirements of web and mobile applications.
• Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
• Identify or create data for testing
• Execute test cases and record status
• Log defects identified and track them through retesting and closure
• Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.

Skill:

• Good understanding of mobile and web applications functionality
• Good understanding of how APIs work functionally
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.

What you need to have:

Experience: 2 to 7 years