UI/UX Designer

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Candidate should be Gurgaon based only

The Assistant General Manager (AGM) - Public Relations is responsible for developing and executing strategic PR campaigns to enhance the company’s public image, strengthen brand awareness, and manage media relations. The role involves overseeing communication strategies, crisis management, stakeholder engagement, and ensuring consistent messaging across all platforms.

Key Responsibilities:

Public Relations Strategy & Execution:

• Develop and implement PR strategies to enhance the company’s reputation and visibility.
• Craft compelling press releases, media kits, and speeches for corporate events.
• Manage public relations campaigns, including product launches, partnerships, and CSR initiatives.
• Monitor industry trends and competitors’ PR activities to stay ahead of the market.

Media Relations & Communications:

• Build and maintain strong relationships with media houses, journalists, and influencers.
• Organize press conferences, media briefings, and interviews.
• Act as the company spokesperson when required.
• Ensure accurate and timely dissemination of information to the media and the public.

Crisis Communication & Reputation Management:

• Develop crisis communication plans and handle reputation management during emergencies.
• Address misinformation and negative publicity effectively.
• Provide media training to company representatives.

Internal & External Stakeholder Engagement:

• Collaborate with internal teams, including marketing, HR, and corporate affairs, to align PR efforts.
• Engage with industry bodies, government agencies, and community organizations to foster goodwill.
• Manage PR agencies and third-party communication service providers.

Content Development & Digital PR:

• Oversee the creation of engaging PR content for social media, blogs, and company websites.
• Ensure brand consistency across all digital communication channels.
• Leverage digital platforms to enhance media outreach and audience engagement.

Qualifications & Experience:

• Bachelor’s/Master’s degree in Public Relations, Communications, Journalism, or a related field.
• 8+ years of experience in PR, corporate communications, or media relations,Proven track record in handling media, crisis management, and stakeholder relations.
• Strong writing, editing, and public speaking skills.
• Ability to work under pressure and manage multiple projects.
• Experience with PR tools, social media analytics, and media monitoring software.

Key Competencies:

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Strategic thinking and problem-solving mindset.
• Media-savvy with a keen understanding of public perception.
• Ability to adapt to a fast-paced and evolving business environment.

Purpose of Job:
Responsible to lead a team of analysts to build and deploy predictive models to infuse core
business functions with deep analytical insights. The Senior Data Scientist will also work
closely with the Kinara management team to investigate strategically important business questions.

Job Responsibilities:

Lead a team through the entire analytical and machine learning model life cycle:
 Define the problem statement
 Build and clean datasets
 Exploratory data analysis
 Feature engineering
 Apply ML algorithms and assess the performance
 Code for deployment
 Code testing and troubleshooting
 Communicate Analysis to Stakeholders
 Manage Data Analysts and Data Scientists

Qualifications:
 Education: MS/MTech/Btech graduates or equivalent with a focus on data science and
quantitative fields (CS, Engineering, Mathematics, Economics)

 Work Experience: 5+ years in a professional role with 3+ years in ML/AI
Other Requirements: ⮚ Domain knowledge in Financial Services is a big plus

Skills & Competencies
Technical Skills
⮚ Aptitude in Math and Stats
⮚ Proven experience in the use of Python, SQL, DevOps
⮚ Excellent in programming (Python), stats tools, and SQL
⮚ Working knowledge of tools and utilities - AWS, Git, Selenium, Postman,Prefect, Airflow, PySpark

Soft Skills
⮚ Deep Curiosity and Humility
⮚ Strong communications verbal and written

Job Summary:

The Sales Executive/Manager in the manufacturing sector is responsible for generating sales, developing client relationships, and expanding market presence. The role involves identifying business opportunities, negotiating deals, and ensuring customer satisfaction.

Key Responsibilities:

 Identify and develop new business opportunities in the manufacturing sector.

 Build and maintain strong relationships with existing and potential clients.

 Understand customer requirements and provide tailored solutions.

 Prepare and deliver compelling sales presentations and proposals.

 Negotiate pricing, contracts, and payment terms to close deals.

 Collaborate with internal teams (production, logistics, finance) to ensure smooth order fulfilment.

 Monitor market trends, competitor activities, and industry developments.

 Achieve sales targets and contribute to overall business growth.

 Maintain accurate sales records, reports, and customer data.

Required Skills & Qualifications:

 Bachelor’s degree in business, Marketing, Engineering, or a related field.

 Proven experience in sales within the manufacturing industry.

 Strong negotiation, communication, and interpersonal skills.

 Ability to analyze market trends and identify business opportunities.

 Proficiency in MS Office (Excel, Word, PowerPoint).

 Goal-oriented mindset with a track record of achieving sales targets.

Preferred Qualifications:

 Experience in [Specify Industry, e.g., Automotive, FMCG, Heavy Machinery, etc.].

 Knowledge of manufacturing processes and supply chain management.

 Ability to handle B2B sales and large-scale client accounts.

We're seeking passionate, next-gen minded engineers who are excited about solving complex technical challenges and building innovative, first-of-its-kind products which make a tangible difference for our customers. As a Backend SDE-1, you will play a key role in driving strategic initiatives, collaborating with cross-functional teams across business, product, and operations to solve exciting problems. This role demands strong technical acumen, leadership capabilities, and a mindset focused on innovation and operational excellence.

We value individuals who think independently, challenge the status quo, and bring creativity and curiosity to the table—not those who simply follow instructions. If you're passionate about solving problems and making an impact, we'd love to hear from you.

Key Responsibilities

• Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Understand broader organization goals and constantly prioritise your own work.
• Technical Excellence: Understand the onground problems, explore and design various possible solutions to conclude and implement scalable, extensible and secure software systems. Implement and learn best practices in technical architecture, coding standards, and software testing to ensure product delivery with highest speed AND quality.
• Project and Program Management: Setting up aggressive as well as realistic timelines with all the stakeholders, ensure the successful delivery of engineering projects as per the defined timelines with best quality standards ensuring budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
• Cross-functional collaboration: Collaborate with Product Managers, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
• Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• 1+ years of experience in software engineering
• Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
• Strong understanding of software design principles and patterns.
• Hands on with multiple programming languages and modern development frameworks.
• Understanding of relational and non-relational databases.
• Experience with Redis, ElasticSearch.
• Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Skills:- MySQL, Python, Django, AWS, NoSQL, Kafka, Redis, ElasticSearch

We are currently seeking skilled and motivated Angular Developers to join our dynamic and innovative development team. As an Angular Developer, you will be responsible for designing, developing, and maintaining high-performance, scalable Frontend applications.

Join DataCaliper and step into the vanguard of technological advancement, where your proficiency will shape the landscape of data management and drive businesses toward unparalleled success.

Please find below our job description, if interested apply / reply sharing your profile to connect and discuss.

Company: Data caliper

URL: https://datacaliper.com/

Work location: Coimbatore

Experience: 8-15 years

Joining time: Immediate – 4 weeks

Required skills:

-Strong knowledge and hands-on development experience in Angular

-Good understanding of Typescript Dom manipulation technique & RESTful services

-Hands-on experience in implementing Angular applications, directives, interceptors, guards, etc.

-Experience on automated unit testing framework E.g. Jasmine, Karma, etc.

-Working knowledge with code versioning tools e.g. git, svn etc.

-Good communication skill

Designation: Product Trainer

Experience: 2+ years as Trainer with any Product Based Company

Location: Baner, Pune (Currently working in Hybrid)

Candidates who can join in 30 days will be preferred.

Job Description

• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.

• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.

• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.

• Design, maintain and distribute application training communication pieces to end-users.

• Remove or archive outdated content from a central repository.

• Deliver Train-the-Trainer (TTT) sessions.

• Recommend proven learning strategies to address business challenges.

• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.

• With direction, convert ILT to online Articulate and video courses.

• Create new online courses using Articulate and other software.

• Develop outlines, write video scripts, and create graphics for application training.

• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.

• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.

• Excellent written and verbal communication along with strong attention to detail and follow-through skills.

• Assist the eLearning Manager with special projects, as needed.

Requirements:

• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.

• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.

• Working knowledge of digital adoption platforms and graphic design and related tools.

• Timely preparation and implementation of training calendar on monthly and annual basis
• Identifying the training needs of the employees and nominating for the suitable programs
• Timely nominations for all training programs (Internal & External) and making arrangements/ communication/ coordination
• Organizing induction training programs
• Conducting training programs for front line employees by aligning organizations’ learning strategy with business objectives
• Preparing monthly and annual training MIS and maintaining record of all trainings in HRMS/ERP

What you must have:

• Strong communication and presentation skills
• Ability to research and develop training material
• Excellent time management, problem solving, organization and leadership skills
• Good command over MS office tool
• Knowledge of various tools/ aids used in training     

Job Title: Power BI Developer(Onsite)

Location: Park Centra, Sec 30, Gurgaon

CTC:        8 LPA

Time:       1:00 PM - 10:00 PM

Must Have Skills: 

• Power BI Desktop Software
• Dax Queries
• Data modeling
• Row-level security
• Visualizations
• Data Transformations and filtering
• SSAS and SQL

Job description:

We are looking for a PBI Analytics Lead responsible for efficient Data Visualization/ DAX Queries and Data Modeling. The candidate will work on creating complex Power BI reports. He will be involved in creating complex M, Dax Queries and working on data modeling, Row-level security, Visualizations, Data Transformations, and filtering. He will be closely working with the client team to provide solutions and suggestions on Power BI.

Roles and Responsibilities:

• Accurate, intuitive, and aesthetic Visual Display of Quantitative Information: We generate data, information, and insights through our business, product, brand, research, and talent teams. You would assist in transforming this data into visualizations that represent easy-to-consume visual summaries, dashboards and storyboards. Every graph tells a story.
• Understanding Data: You would be performing and documenting data analysis, data validation, and data mapping/design. You would be mining large datasets to determine its characteristics and select appropriate visualizations.
• Project Owner: You would develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions, and would be continuously reviewing and improving existing systems and collaborating with teams to integrate new systems. You would also contribute to the overall data analytics strategy by knowledge sharing and mentoring end users.
• Perform ongoing maintenance & production of Management dashboards, data flows, and automated reporting.
• Manage upstream and downstream impact of all changes on automated reporting/dashboards
• Independently apply problem-solving ability to identify meaningful insights to business
• Identify automation opportunities and work with a wide range of stakeholders to implement the same.
• The ability and self-confidence to work independently and increase the scope of the service line

Requirements: 

• 3+ years of work experience as an Analytics Lead / Senior Analyst / Sr. PBI Developer.
• Sound understanding and knowledge of PBI Visualization and Data Modeling with DAX queries
• Experience in leading and mentoring a small team.