UI/UX Designer

About the company

Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.

About the role

The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.

Location

Noida, India

Roles and responsibilities

1. Keep abreast with Extramarks latest offerings and best practices
2. Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
3. Maintain and strengthen relationship with existing customers
4. Collaborate with the support team (technical and academic) to address customer queries
5. Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
6. Prompting clients to upgrade their existing packages and to purchase additional offerings.
7. Harnessing relationships to generate leads from referrals to maximize our profits.
8. Ensuring a good renewal rate of the subscribed packages
9. Retain customers who raised an issue for refund/cancellation

Selection process

There are two rounds for the selection process:

➢ PI - 1st Round

➢ PI - 2nd Round

Expectation

• B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
• Excellent interpersonal and communication skills

Who We Are:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. As a profitable, disruptive, and fast growing SaaS company, they caught the eye of many and recently raised $60M in funding. Headquartered in Dallas, Texas, many team members work for the company remotely from around the world while maintaining a strong company culture and work-life balance. Want to learn more?

Check out our website:

www.gohighlevel.com

Who You Are:

You are searching for an opportunity to impact the experience of SaaS customers at the very start of their customer journey. Providing them with world class engagement the moment they start their trial of the HighLevel platform. Your creative and strategic problem solving skills allow you to meet the demands of our prospective customers by intelligently speaking to the solutions HighLevel offers and how it will benefit their business. Our results based atmosphere will give you the autonomy to work independently on some projects and collaborate with various departments on others. Our prospective customers will look to you as a subject matter expert on how the HighLevel platform fits into their business strategy and to make them successful. Tie it all together with an all hands on deck attitude and excellent communication skills and this is the job for you.

This role is 100% remote.

What You’ll Do:

● Engage and nurture new customer relationships.

● Align solutions to the customer’s goals, needs and objectives.

● Develop strong rapport with a pipeline of new business customers through inbound customer engagement.

● Leverage all top of funnel customer demographic information to craft a relevant customer centric demonstration of the HighLevel platform that drives maximum trial conversion.

● Learn, understand, and be able to articulate the Value Proposition of the HighLevel platform to impact conversion to trial metrics.

● Conduct consultative trial engagements for HighLevel’s sales process via phone, SMS, email, and ticketed support driving them to the best trial for their business.

● Collaborate with customers, cross-functional teams, and subject matter experts to identify compelling solutions.

● Work efficiently in a team setting on projects to successful completion.

● Exercise judgment in developing and implementing methods and techniques to obtain desired results following industry best practices.

● Deliver right-sized technology solutions/services within the allocated budget.

● Provide technical support to customers, if needed.

● Develop technical documentation in order to optimize demo environments.

● Support business development and marketing initiatives by meeting with customers and prospective customers, attending industry events, and giving presentations.

● Complete other duties as required/assigned.

What You’ll Bring:

● Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred.

● 2-4 Years of previous customer service experience in a relevant capacity, preferably in Customer Success or Tech Support.

● A strong technical aptitude to help our users succeed with the HighLevel software.

● Experience working with and or ability to learn the use of various CRM Systems.

● Working Knowledge of the following applications is strongly preferred. Google Suite, Zoom, Facebook, Instagram, LinkedIn and other social media.

● Working Knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO.

● Demonstrated experience to learn quickly and apply new technologies to solve problems.

● Ability to develop and maintain deep knowledge of customers, data, business, and markets.

● Demonstrated ability to communicate well with colleagues and customers, both written and oral.

● Ability to pass a pre-employment background check.

EEO Statement:

At HighLevel we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

About the role 

We are looking for strong experience in understanding HTML5, CSS3, JavaScript, Core PHP, MySQL. Must have outstanding coding skills, Strong understanding of business logic and has a good learning curve. 

Responsibilities

• Basic Knowledge in PHP Frameworks like CodeIgniter, Core PHP, Laravel, Symphony etc. 

• Hands-on experience in Apache, Xampp, and Wamp Servers. 

• Basic CMS Knowledge if any (Joomla/WordPress/Drupal).

• Strong Knowledge if OOPS Concepts in PHP. 

• Implementing Payment Gateways as per project requirements like (E.g.: PayUMoney, PayPal, Paytm, Razor Pay)Capturing values to database, email notifications for pending/Failed and success payments. 

• Knowledge of different Project Lifecycles.  

Requirements

• Bachelor’s or Master’s degree in computer science or software engineering. 

• Minimum 2+ year of experience developing projects/applications using PHP. 

• Good communication verbal skills along with Process oriented. 

• Strong debugging skills and the ability to easily and quickly read and modify existing code. 

Location & Commitments 

Permanent full-time role based at our Ahmedabad, Gujarat office Monday – Friday. 

Salary Package 

No bar for the right candidate. 

About us:

Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions. An app for creators that helps them make a living out of content creation. And a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

• 2-4years of experience as an iOS developer. 
• Must have Working Experience in a product based organization at least 18 months.
• Good Communication skills must. 

• Understanding the project requirement intuitively and providing proper time estimation.-Always read for troubleshooting in all important projects. ● Experience in accessing data as JSON/XML using REST API. 
• Candidate should have good knowledge of iOS, Swift, xCode and Git. ● Ability to build complex iOS standalone client applications & user interfaces, design & implementation. 
• Experience with iOS Frameworks such as UIKit, Auto-layout using storyboards, etc. ● Knowledge of Apple's design principals, application interface guidelines, and experience with 
• AutoLayout. 
• Good communication skills with the ability to work in a highly-collaborative, agile team 
• Strong analytical and problem-solving skills 
• Flexibility to learn, and work with new technologies

Full-stack developer  - Remote position

Are you...

• Interested in working at a successful, well-funded start-up where every team member can make a huge contribution?
• Keen to make software that people will use every single day to make their lives easier?
• Excited to work on greenfield projects with responsibility and independence?
• Ready to develop and use your skills across our frontend, backend and mobile offerings?
• Meticulous about quality, and gifted with a strong desire to write beautiful code?

About the company

KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.

Why we need you

As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.

Our product team is lead by one of the founders and complete with a director of engineering, product manager, UX designer, one mobile developer and one senior full-stack developer who will be mentoring you. We want to work with a developer who cares about the way their code impacts the people who use it.

With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.

Our Tech Stack

• C# MVC modern tech stack
• Front end web in TypeScript & Angular or Node & React
• Test Driven Development (TDD) and follow SOLID design principles.
• EF 6.0
• SQL Server 2017
• Agile experience (Scrum, Kanban)
• TFS
• Cloud hosted in Azure with micro-services architecture

Your qualities

• 2-4 years experience in C#
• Front-end web experience in Angular
• Track record of building great products
• Excited about understanding the real problems working people come up against and fixing them with technology
• You’ll love the idea of being a big part of a small team: if you come up with a great idea, you can take it all the way to production
• Motivation and ambition to succeed in a fast-paced environment
• Not afraid to take on responsibilities

What we offer

• Crucial role in a funded, dynamic & fast-growing start-up shaking up the sharing economy
• Competitive salary based on relevant experience
• Flexible working for our most committed staff
• Unparalleled opportunities to develop your career as the company develops rapidly

If you want to join the KeyNest team, please get in touch – we look forward to meeting you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Experience: 3 to 5 Years

Roles and Responsibilities

• Responsible for validating the health of IoT devices.
• Design, implement the test scripts to validate the IoT device functionality
• Monitor and Analyze the large data sets
• Provide support and respond to Product-specific escalations
• Build the system which detects the issues from the large data sets.

Essential Skills

• Minimum of 2 years in device testing
• Automation and scripting experience is plus
• Experience with any DBMS systems i.e. Postgres / Oracle / Mongo DB
• Excellent communication skills (Written and verbal).
• Ability to work effectively in a team environment.
• Motivated and natural curiosity in solving problems.
• Strong Ownership

Qualifications and Education Requirements

BE/ BTECH in a related field

What we are looking for?

• At least 3 years of experience of development on full-stack applications
• Experience with usage of NoSQL databases like MongoDB
• Familiarity with SQL and RDBMS Systems
• Experience in creating applications with NodeJS and MERN stack
• Experience with developing frontend interfaces using React framework
• Experience in creating responsive frontend applications
• Able to use versioning systems like Github or Gitlab
• Understanding of basic tools provided by AWS and their configuration
• Understanding of Unix bases operating systems, ability to configure them for optimum usage
• Experience in basic command-line utilities and shell scripting language
• Understanding of rest API implementation
• Ability to script quickly with Python for writing ad hoc jobs

What you will be working on?

• Leading a team of engineers
• Working on creating performant and fault-tolerant systems which are scalable
• Design, build and maintain high performance, reusable, and reliable Typescript code
• Effectively work with product to gather requirements, gain a deep understanding of use cases and business needs, and translate into design and implementation.
• Maintain code integrity and organization.
• Manage basic DevOps related to CI/CD
• Creating secure systems
• Lead other junior developers
• Define optimal and minimal architecture to achieve product requirements