UI Developer

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About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!   

Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:  

Why Benison Tech?   

We have a partial acquisition from one of the biggest names in the world (well we cant name them thanks to confidentiality) it’s one of the FAANG companies, and you can “Google” it if you like.  

Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.  

Benison Tech has a consistent history of demonstrating growth through innovation time and again.   

We don’t stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, let’s talk about the job roles & responsibilities:    

What you will be working on: 

• You will be working on the next generation network security products, on various public clouds. 
• In addition to development, you will also get your hands involved in the architectural changes while fixing the legacy issues. 
• Planning, designing, integration for network security platforms. 

• Key contributor for developing product strategies and features. 
• You will also work on specific modules to help BYOD setups perform in a streamlined manner. 

Here are some technical skills required:  

• Strong in kernel networking datapath, and TCP/IP stack.   

• Develop Linux Kernel Drivers.   
• Good exposure to Makefiles, and building RPMs.   
• Working to develop and test complex systems software, software development tools, applications, drivers, numerical methods, UIs, and web.    
• May work directly with companies developing and optimising compilers, operating systems, and other software technologies.   
• Designing & coding to support new features in the OS or Products.   

• Debugging kernel code.   
• Debugging customer issues.   
• Performance evaluation/improvement of Kernel Code.   
• Participate in production deployment and assist the production support group when needed.   

What we expect from you:  

• 3 Years of relevant Experience   
• In-depth working knowledge of Linux Operating System.   
• Excellent Linux system development debugging skills, including Linux kernel debugging.   
• Outstanding C development skills.   

• Good understanding of Networking L2 –L7 Protocols and network kernel driver.   
• Experience in porting from various Linux kernel versions.   
• Be a quick learner and be open to working on new technologies if needed.   
• Excellent team player with strong verbal & written communication skills.   
• Be able to step up when the situation demands such as meeting deadlines and critical production issues.   

• Work Independently with a skilled team while defining new system requirements based on custom interaction and inputs 

If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:  

Work Culture and Benefits    

• Competitive salary and benefits package  
  (H1-B which means a chance to work onsite out of India)   
• A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary. 
• Opportunity to work with cutting-edge & challenging technologies including legacy tech. 
• Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.   
• Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!   

• Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)  
• Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.  
• And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.  

Still not satisfied, and want more proof?  

Head to our website https://benisontech.com/">https://benisontech.com to learn more.  

• Someone who understands the difference between a user journey and a user flow.
• Crazy about building value for the end-user.
• Knows the importance of spending more time talking to customers and less time talking to management.
• Realizes the majority of the job is to identify, define and solve the right problems, fast.
• Dreads feature requests and just does not want to build new features till absolutely necessary.
• Can sell the product to the end customer.

Roles and responsibilities

• Own product strategy and roadmap for one of the core initiatives of the company ecosystem.
• Continuously work with a dedicated set of analysts and user researchers to understand user needs better.
• Generate detailed PRDs for feature proposals.
• Have a strong sense of product design and work with the UX team to convert requirements to product interfaces.
• Work with developers to ensure timely and high-quality delivery of user value.
• Track features, once in production. Work continuously for their success or take the call to remove them from the product.

• Proficiency with NodeJs, ES6, Express;
• Experience in Source Control (Bitbucket/GIT);
• Experience in developing and scaling B2B applications.
• Knowledge and experience with using Restful API;
• Must be able to design components to drive reusability and performance;
• Must be able to build responsive design;
• Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience;
• Write production quality and thoroughly tested code.