customer relation management

Role Summary:

We are looking for a hands-on Java Solution Architect to design and lead scalable, secure, event-driven platforms. The ideal candidate has deep expertise in Java/Spring Boot microservices, Kafka, Redis/KeyDB, and open-source databases (Cassandra, PostgreSQL), with experience building high-throughput, low-latency systems.

Experience- 10+yrs

Key Responsibilities

• Architecture & Design
• Define service boundaries using DDD; create service contracts and API specifications.
• Design Kafka-based event flows (topics, partitions, retention, DLQs, idempotency).
• Choose fit-for-purpose storage (Cassandra vs PostgreSQL) for workloads:
• Cassandra for time-series, high write throughput, and horizontal scaling.
• PostgreSQL for transactional integrity, complex joins, and reporting.
• Engineer caching strategies using Redis/KeyDB (read-through/write-through, TTL, eviction).
• Establish NFRs (performance, availability, RPO/RTO) and capacity planning.
• Security & Compliance
• Implement OAuth2/OIDC, mTLS, token-based auth, key rotation, encryption at rest/in transit.
• Work with InfoSec/AppSec for threat modeling, VAPT, secure SDLC integration.
• DevOps & Observability
• Drive CI/CD pipelines (blue/green/canary), container orchestration (Kubernetes).
• Define SLOs/SLIs; implement metrics, logs, traces; promote proactive alerting.
• Governance & Standards
• Publish architecture guidelines, coding standards, and API governance (versioning, deprecation).
• Champion documentation (ADR, sequence diagrams, data flow, runbooks).
• Mentoring & Leadership
• Coach engineers; conduct design/code reviews; lead PoCs and migrations.
• Collaborate with Product/Delivery to align scope, timelines, and risk mitigation.

Required Technical Skills (Deep Expertise)

• Java: Java 17+, Spring Boot, Spring Cloud, reactive programming (WebFlux).
• Microservices: API Gateway, service mesh (Istio/Linkerd), resilience (Resilience4j).
• Kafka: Kafka Connect, Streams, consumer lag management, schema registry (Avro/JSON).
• Redis/KeyDB: Cluster configuration, HA, persistence (AOF/RDB), pub/sub and streams.
• Databases:
• Cassandra: Data modeling (partition keys, clustering), consistency levels, compaction strategies.
• PostgreSQL: Indexing strategies, partitioning, query planning, isolation levels, VACUUM.
• Cloud & Infra: Docker, Kubernetes, Helm/Terraform; AWS/Azure/GCP (EKS/AKS/GKE).
• Observability: Prometheus, Grafana, ELK/EFK, OpenTelemetry.
• Security: JWT, mTLS, secrets management (Vault/KMS), OWASP Top 10, compliance-aware design.

Soft Skills

• Strong stakeholder communication; ability to simplify complex technical decisions.
• Ownership mindset; risk identification and mitigation.
• Mentorship; collaborative leadership across cross-functional teams.

We are looking for a skilled PHP Full Stack Developer with 3-5 years of hands-on experience in web development. The ideal candidate will have expertise in PHP programming and a proven track record working with Magento, WordPress, and Laravel frameworks. As a PHP Full Stack Developer, you will be responsible for end-to-end development and maintenance of web applications.

Responsibilities:

Full Stack Development:

• Design, develop, and maintain scalable and high-performance web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Implement features across the entire application stack, from front-end to back-end.

Laravel Development:

• Build and maintain Laravel applications, ensuring scalability and performance.
• Implement custom functionalities and features in Laravel projects.
• Collaborate with the team to create robust and scalable Laravel-based solutions.

Shopify Development (Node.js):

• Develop and customize Shopify applications, themes, and plugins using Node.js.
• Build custom Shopify APIs and integrations to support business needs.

Database Management:

• Design and optimize database schemas.
• Perform database migrations, updates, and maintenance.

Integrations:

• Integrate third party applications, plugins.
• Use/ develop APIs and webhooks for integrations.

Code Quality and Standards:

• Write clean, well-documented, and efficient code.
• Follow coding standards and best practices for PHP development.
• Conduct code reviews and provide constructive feedback.

Troubleshooting and Debugging:

• Diagnose and resolve technical issues across various platforms.
• Collaborate with the support team to address client-reported problems.

Collaboration and Communication:

• Work closely with designers, project managers, and other developers to achieve project goals.
• Provide regular updates on project progress and actively participate in team meetings.

Qualifications:

• Bachelor's degree in Computer Science, IT, or a related field.
• 3-5 years of hands-on experience in PHP full stack development.
• Proficiency in Magento, WordPress, and Laravel frameworks.
• Strong knowledge of PHP, MySQL, HTML, CSS, JavaScript, REST API, Webhooks and related technologies.
• Experience with version control systems, such as Git.
• Understanding of web standards, performance optimization, and security best practices.
• Excellent problem-solving skills and attention to detail.
• Effective communication and collaboration skills.

If you meet the qualifications and are enthusiastic about contributing to cutting-edge web development projects, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Design, implement, and maintain scalable and reliable database solutions on the AWS platform.
• Architect, deploy, and optimize DynamoDB databases for performance, scalability, and cost-efficiency.
• Configure and manage AWS OpenSearch (formerly Amazon Elasticsearch Service) clusters for real-time search and analytics capabilities.
• Design and implement data processing and analytics solutions using AWS EMR (Elastic MapReduce) for large-scale data processing tasks.
• Collaborate with cross-functional teams to gather requirements, design database solutions, and implement best practices.
• Perform performance tuning, monitoring, and troubleshooting of database systems to ensure high availability and performance.
• Develop and maintain documentation, including architecture diagrams, configurations, and operational procedures.
• Stay current with the latest AWS services, database technologies, and industry trends to provide recommendations for continuous improvement.
• Participate in the evaluation and selection of new technologies, tools, and frameworks to enhance database capabilities.
• Provide guidance and mentorship to junior team members, fostering knowledge sharing and skill development.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Proven experience as an AWS Architect or similar role, with a focus on database technologies.
• Hands-on experience designing, implementing, and optimizing DynamoDB databases in production environments.
• In-depth knowledge of AWS OpenSearch (Elasticsearch) and experience configuring and managing clusters for search and analytics use cases.
• Proficiency in working with AWS EMR (Elastic MapReduce) for big data processing and analytics.
• Strong understanding of database concepts, data modelling, indexing, and query optimization.
• Experience with AWS services such as S3, EC2, RDS, Redshift, Lambda, and CloudFormation.
• Excellent problem-solving skills and the ability to troubleshoot complex database issues.
• Solid understanding of cloud security best practices and experience implementing security controls in AWS environments.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.
• AWS certifications such as AWS Certified Solutions Architect, AWS Certified Database - Specialty, or equivalent certifications are a plus.

Roles & Responsibilities

• Collaborate closely with clients to understand their requirements, goals, and any gaps.
• Lead the planning, prioritization, design, development, and deployment of projects.
• Possesses in-depth knowledge and expertise in Workday Integrations and Workday Extend Platform.
• Support existing Integrations and Extend apps by resolving issues and enhancing to add new functionalities.
• Act as a subject matter expert for Workday Extend and provide guidance to clients and colleagues.
• Stay updated with the latest industry trends and developments using Integrations and Extend.
• Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
• Utilize your business knowledge and expertise to identify opportunities for technical improvements.
• Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
• Recognize and embody our purpose and values, applying them in your projects and client interactions.
• Foster relationships and communicate effectively to positively influence peers and stakeholders.

Qualifications & Experience

• At least 3 years of experience in Workday HCM and 2 years in Core Compensation is required.
• Hands-on experience in Advanced Compensation is a big plus.
• Bachelor’s degree in a related field or equivalent work experience.
• Good knowledge of HCM security.
• Basic understanding of Workday reporting and its relationship with HCM domain.
• Strong professional communication skills, both written and verbal.
• Proven ability to establish relationships with stakeholders and internal teams.
• Excellent attention to detail and follow-through.
• Preferred Time zone: Crossover with Central European Time zone or Eastern Standard Time Zone.

1. Vendor Outreach: Initiate outbound calls to vendors, introducing the e-commerce platform, and establishing or maintaining relationships.
2. Order Confirmation: Communicate with vendors to confirm orders, ensuring accurate product details, quantities, and delivery timelines.
3. Issue Resolution: Address and resolve any issues related to orders, payments, or product discrepancies by liaising between vendors and internal teams.
4. Feedback Collection: Gather feedback from vendors regarding their experiences with the e-commerce platform, identifying areas for improvement.
5. Contractual Agreements: Communicate and ensure vendors adhere to contractual agreements, including pricing, terms, and conditions.
6. Inventory Management: Coordinate with vendors to manage and update inventory information, ensuring product availability and accuracy on the platform.
7. New Vendor Onboarding: Assist in the onboarding process for new vendors, providing necessary information and documentation requirements.
8. Payment Follow-Up: Follow up on payment-related issues, ensuring timely and accurate processing of vendor payments.
9. Performance Tracking: Monitor vendor performance metrics, identifying trends and areas for improvement, and providing feedback to vendors.
10. Market Intelligence: Gather information on industry trends, competitor activities, and market conditions to provide insights for vendor management strategy.

Requirements:

1. Communication Skills: Excellent verbal communication skills, with the ability to convey information clearly and professionally.
2. Relationship Building: Strong interpersonal skills to build and maintain positive relationships with vendors.
3. Problem-Solving: Ability to identify and solve problems efficiently, especially in the context of order discrepancies or vendor-related issues.
4. Detail-Oriented: Attention to detail is crucial, particularly when confirming orders, managing inventory, and reviewing contractual agreements.
5. Negotiation Skills: Basic negotiation skills to ensure mutually beneficial terms with vendors.
6. Time Management: Efficiently manage time to handle multiple vendor interactions and tasks simultaneously.
7. Tech-Savvy: Comfortable using e-commerce platforms, CRM systems, and other tools relevant to vendor management.

Based on experience, developers will be involved in building different elements of an online music app. Urgent requirement, immediate hiring will be done.

Skills:

• Expertise in Python 3 on AWS serverless
• Experience in AWS serverless stack Appsync, Lambda, Cognito, API Gateway, DynamoDB, Elasticsearch, SQS, S3, Code commit & Code Deploy.
• Proficient in modern microservice-based architectures and methodologies.
• Experience in a database technology, preferably No-SQL such as AWS DynamoDB.
• Build human-centric UX with us using technologies like React, TypeScript, GraphQL, and CSS-in-JS.
• Experience building data processing pipelines (SQS, Kinesis, DynamoDB, AWS Lambda, or similar)
• Deep technical hands-on experience developing in REST/JSON or SOAP/XML, combined with strong knowledge of concepts such as CORs (Cross Origins Resources), headers, security, JSON and http concept.
• Experience with Github and advanced Github features (good to have).
• Must have worked as a part of Agile Teams and DevOps practices such as continuous Integration tools (e.g. Jenkins), code repository, creating CI/CD pipelines is required.

• Work towards improving the following 4 verticals - scalability, availability, security, and cost, for company's workflows and products.
• Help in provisioning, managing, optimizing cloud infrastructure in AWS (IAM, EC2, RDS, CloudFront, S3, ECS, Lambda, ELK etc.)
• Work with the development teams to design scalable, robust systems using cloud architecture for both 0-to-1 and 1-to-100 products.
• Drive technical initiatives and architectural service improvements.
• Be able to predict problems and implement solutions that detect and prevent outages.
• Mentor/manage a team of engineers.
• Design solutions with failure scenarios in mind to ensure reliability.
• Document rigorously to keep track of all changes/upgrades to the infrastructure and as well share knowledge with the rest of the team
• Identify vulnerabilities during development with actionable information to empower developers to remediate vulnerabilities
• Automate the build and testing processes to consistently integrate code
• Manage changes to documents, software, images, large web sites, and other collections of code, configuration, and metadata among disparate teams