customer relation management

Who we are: We are reimagining financial products as consumer products, like Spotify or Netflix or Dropbox, making money and tools/services to manage it, available for simple monthly subscription fee so you can stream, share, sync it across accounts, devices, funding instruments, friends or family . Our mission is to help our users demystify their finances, maximize their savings, participate in sustainable debt efforts and spend intelligently.

Who we’re looking for Exceptional, innovative people! Passionate about delightful user experiences, clear about doing the right thing and hungry to impact millions of lives.

Why you should work with us: We are about doing the right thing always, both for our team and users. We are a positive, transparent and inclusive community celebrating success together, encouraging bias for action and individual brilliance. We are ambitious and want everyone thinking ‘impact and growth’. We are remote-first company with focus on employee well-being and an engaging work culture With rich experience in the world’s leading tech companies and banks, we deeply and equally understand both the ‘fin’ and ‘tech’ in fintech. Funded by leading global VCs like Sequoia, Massive, Index Ventures, Techstars, TASC ventures, Avesta and others, we’re in pursuit of a fantastic experience for both our consumers and colleagues. Beem is an equal-opportunity employer and proud of it. We aspire to create an inclusive culture of diverse people not just because it's the right thing to do but because heterogeneity inspires us and is more fun! We employ people solely on merit and do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

What you'll do

● Lead and oversee experience design projects and programs that influence positive change/impact across one more adjacent product teams

● Build wireframes, prototypes, and visual designs using best-in-class UI frameworks, and design systems to tackle difficult UX problems

● Partner closely with cross-functional partners to build strategic and impactful experience roadmaps

● Facilitate design workshops, critiques, and co-creation sessions that focus stakeholders on solving the underlying root causes of user/customer pain points instead of jumping to end-solutions

● Be a key stakeholder in building the design team and be sought out by adjacent teams for your obsession with craft quality and domain expertise

● Own design problems end to end, from initial concept through shipping and beyond

● Build flows and prototypes to tackle difficult UX problems

● Obsess over the details of visual and motion design

● Work with product managers to define products (requirements, strategic functionality, bold bets), not just translate them into design execution.

● Identify future opportunities, working as a key thought partner to your counterparts in product, engineering, and operations

● Partner with engineers to ship pixel-perfect designs

● The ship, measure, and improve your designs based on quantitative and qualitative feedback

● Brainstorm and iterate with your colleagues to help raise the bar on the whole experience

Basic Qualifications

● 7+years of UI/UXdesign experience

● A portfolio showing your high-quality, thoughtful UI and UX work

● A degree in HCI, Graphic Design, or related fields (B.Des, M.Des etc) ● Strategic product thinker with the ability to understand product goals, identify opportunities and make decisions based on the impact on people and the company

● Interaction design experience with the ability to define how an experience should behave based on understanding people's needs. Ability to use prototyping skills to demonstrate how a particular flow or interaction will work

● Experience with a breadth of design disciplines- design thinking, applied service design, user experience research, and beyond

● Must know-Figma,,Adobe Creative Cloud, Lottie files, Prototyping and deep understanding of components, design systems

● Must have experience with designing 0-1 products and scaling them

● Must have an understanding of visual and motion graphics to work with visual & motion designers to incorporate the requirements in the design process

● Must have worked with small to medium-sized teams in fast-paced environment

● Visual design skills with proficiency in typography, desktop/mobile UI, color, layout, iconography, and aesthetic sense

● Good to have-Worked directly with Startup founders or executives to bring ideas to real-life. Fintech experience is a plus.

• Experienced in Selenium WebDriver
• Experience with Selector Web Elements, Particularly XPath
• Aware of Core Selenium concepts like different types of Wait, Complex X Paths, Selenium Grid etc.
• Expertise in Java programming language
• Knowhow of Jenkins and setting up a Continuous Delivery pipeline
• Apache POI API for reading and writing data to excel.
• Experienced working in IDE : Preferably Eclipse.
• Experienced in Version Control tool : GIT or SVN.
• Experienced in Testing Framework: Preferably TestNG or JUnit.
• Experienced in Build Tools: ANT and Maven.
• Expertise in at least one programming language - Java/C#

• Expertise in full stack tools Angular, SpringBoot, Node JS 
• Expertise on RDBMS and no SQL databases like Oracle, MS SQL, MySQL, Mongo DB 
• Understanding of microservices architecture 
• Good understanding of Agile practices and DevOps tools like Jenkins/Azure etc. 
• Zeal to drive solutions and results with a constant focus on business priorities and delivering business value. 
• Ability to learn new tools and technologies quickly and extend the knowledge with other team members. 
• Basic understanding of AI/ML and R / Python 
• Good written and verbal communication. 

• Identify bad code practices in Ruby and write new analyzers to detect them.
• Improve the coverage of automatically fixable issues.
• Ensure fewer false-positives are reported by the analyzer.
• Work on the internal tools that support analysis runtimes.
• Contribute to open-source static analysis tools.

We’re looking for someone who has:

• Strong foundational knowledge in Computer Science.
• At least 3 years of professional software development experience in Ruby.
• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
• Familiarity with Ruby best practices followed in the industry.
• Native experience with Linux/Unix environment.
• A focus on delivering high-quality code through strong testing practices.

• Proficiency with NodeJs, ES6, Express;
• Experience in Source Control (Bitbucket/GIT);
• Experience in developing and scaling B2B applications.
• Knowledge and experience with using Restful API;
• Must be able to design components to drive reusability and performance;
• Must be able to build responsive design;
• Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience;
• Write production quality and thoroughly tested code.

• Good knowledge of STLC, SDLC
• Various manual testing concepts and techniques
• Compatibility testing on various environments
• MS Excel formulas
• Database queries
• Experience in testing agile projects
• Finance and accounting domain knowledge
• Effective Test planning and Test Effort Estimation Skills
• Suggest improvements to enhance the overall user experience of the software.
• Able to deliver bug-free software within the deadline with minimum supervision
• Quick learning capabilities. Young and Dynamic. Work closely with team members, support team

Responsibilities:

• Build customer facing technology product for global customers.
• Own the Product's frontend and backend development, building reusable, testable, and scalable code
• Research, evaluate, analyse and implement technical requirements
• Collaborate with product management teams to define and implement innovative solutions for the product direction, visuals and experience
• Mentor Junior members of the team

Requirements:

• 5+ years of experience building scalable products, distributed applications product/services in JavaScript and one of Angular/React
• Should have sound knowledge and experience in HTML and CSS
• Familiarity with UI layout, and CSS grid system or experience working with Bootstrap or any other CSS frameworks is a must
• Should have worked on the complete UI lifecycle of converting UI/UX designs into prototypes, write reusable modules
• Implement UI development principles to ensure client side scaling and clean and maintainable code that performs well on various performance metrics
• Understanding of multiple delivery platforms, such as Mobile & Web and developing Responsive UI
• Designing Unit Test cases, integrated test cases using Selenium and Protractor
• Strong coding and problem solving skills
• Ability to own end-to-end deliveries, right from requirements till release
• Excellent coding skills and ability to produce high quality, bug free and testable production grade code
• Experience working in an Agile/Scrum development process
• Ability to review code and continuously push for higher standards of development
• Knowledge of both SQL and NoSQL database services and related tools with the expertise to create efficient schemas, preferably MongoDB would be nice to have