customer relation management

Position: Customer relationship (ecommerce- fashion)

Experience: 1+ year with Fluent in English Speaking

Location: Udyog vihar phase-1, Gurgaon

salary: Negotiable

industry: fashion/ ecommerce

only Female with fluent in English speaking skill, smart.

experience in same industry would be prefer.

mail updated resume with current salary-

email: etalenthire[at]gmail[dot]com

satish- 88 O2 74 97 43

Job Title: Social Media Manager

Location: Koramangala, Bangalore

Industry: B2B SaaS

Job Summary: We are looking for a dynamic and strategic Social Media Managerto lead our digital presence across multiple platforms. This role is pivotal in driving brand awareness, generating qualified leads, and engaging B2B audiences. The ideal candidate is both creative and data-driven, with a strong grasp of platform-specific strategies and a proven track record of growth.

Key Responsibilities:

Content Strategy & Planning

• Develop platform-specific content strategies for LinkedIn, Instagram, YouTube, X, Pinterest, and Facebook

• Align content with campaign goals: brand visibility, lead generation, and user engagement

• Define content pillars (e.g., Education, Promotion, Product Demos, Testimonials) Content Creation & Publishing

• Create and manage diverse content formats—carousels, reels, short videos, memes, explainers

• Oversee content calendar, ensuring consistent and timely publishing across all platforms

• Write compelling copy, captions, and video scripts tailored for B2B engagement Community Management & Engagement

• Engage with followers, respond to queries, and build a loyal community

• Collaborate with sales and marketing teams to support outreach and campaign amplification

• Leverage trends and real-time content to stay relevant and increase reach Campaign Execution & Performance Optimization

• Launch and monitor social campaigns targeting decision-makers in healthcare and sales industries

• Analyze engagement metrics, CTRs, follower growth, and content performance

• Optimize strategies based on insights to boost performance and ROI Team Collaboration & Training

• Manage and mentor social media interns or junior marketers

• Work closely with designers, copywriters, and outreach teams for campaign cohesion

• Contribute to newsletters, product messaging, and multi-channel brand consistency 

Roles & Responsibilities:

• SaaS Sales Expertise: Proven success in selling SaaS products across multiple verticals.
• B2B Relationship Building: Experience in managing long-term client relationships and generating recurring revenue.
• Product Demos: Ability to conduct clear, compelling product walkthroughs.
• Stakeholder Management: Experience working with C-level decision-makers and enterprise clients.
• Negotiation & Deal Closure: Strong commercial acumen and ability to secure win-win deals.
• Corporate Sales Experience: Proficient in managing complex, high-value sales cycles.
• Lead Generation & Cold Calling: Confident in building pipelines through outreach, events, and digital channels.
• Education Sector Understanding (Bonus): Knowledge of EdTech or Higher Education industry trends.

Qualifications:

• Education: Bachelor's degree (Computer Science preferred).
• Experience: Minimum 2 years in SaaS sales, ideally with exposure to the education vertical.
• Proven Sales Record: Track record of meeting or exceeding B2B sales targets.
• CRM Familiarity: Experience using sales tools and CRMS (e.g., HubSpot, Salesforce, Leadsquared).
• Travel Flexibility: Open to occasional travel for meetings, demos, and events.

Microsoft 365 admin center –Administration –User, Team & groups, Roles, Support & Reports.

• Create a ticket and resolve any critical issues

• As per request, the user level access granted for calendar and SharePoint

• Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-

Anti-malware, Security and compliance

• Mailbox issue checking includes capabilities such as mailbox permission, delegation, quota

management, and enable features archive and assigning license & mail tracking

• Installing, Configuring and administering Windows 2016 & 2019 Server

• Add-Delete-modify user account & group information, reset user passwords in Domain controller

• Managed and organized large volumes of data stored on QNAP NAS devices efficiently.

• Implemented, and maintained network infrastructure including routers, switches, firewalls, and

access points to ensure reliable connectivity and security

• Managed Sonic firewall monitoring creating VPN users, configuration and block to IP’s and web

sites.

• Worked on enabling & disabling the firewall specific access configuration

• Install, configure, and troubleshoot Microsoft Outlook & Outlook Express.

• Responsible for end-user computing and other devices preparation, configuration, backup, and

Connectivity

• Installed, configured, and maintained antivirus software on desktops, laptops, servers, and mobile

devices to safeguard against malware, ransomware, and other threat

• Implementing & troubleshooting network access LAN, WAN, and Wi-Fi.

• Install, configure, and troubleshoot LaserJet printers, Network printers & scanners

• Implemented data backup and recovery strategies to ensure data integrity and availability

• Administered Cloud Tele calling system, including user management, system configuration, and

troubleshooting to ensure smooth operation.

• Administered Tele calling system, including user management, user and campaign

configuration, and troubleshooting to ensure smooth operation

• Managed and administered cloud Endpoint Security solutions to protect endpoints across the

organization.

• Installed and configured hardware components including servers, workstations, network devices, and

peripherals according to specifications and requirements.

• Ensured compatibility and proper integration of hardware components within IT systems and network

infrastructure.

• Provides back-end support and assistance with CCTV installation, Support & Troubleshoot.

• Handling the procurement of system and network related machines

• Purchase Orders following with Vendors as per requirement related to all Assets

• Maintaining the cloud-based surveillance configuration (CCTV – NVR & DVR) for all the locations

• Worked extensively in drafting Troubleshooting and day to day procedures.

Linux Operating system Ubuntu/Centos Install Configuration.

Webserver (Apache/Nginx) Install and configuration Trouble setting the issue.

 DevOps(Jenkins) Configure & troubleshooting

Cloud AWS / Azure / Hyper-V.

Create VPN Configuration using PPTP / L2TP

CV at Satya at honeycombindia dot net

5 years in software development (Minimum 3 years)

Strong expertise in Ruby on Rails (3-5 years)

Knowledge of Python is a plus

hashtag

#Key hashtag

#Skills:

Proficiency in scalable app techniques: caching, APM, microservices architecture

Ability to write high-quality code independently

Experience mentoring junior engineers (0-2 years of experience)

What We Offer:

An opportunity to work with a dynamic team

A challenging environment where your skills will be put to the test

A chance to make a real impact by guiding and mentoring others

Ready to make your mark? If you're based out of or willing to relocate to Gurgaon and have the experience we're looking for, apply now!

• Candidate Should have 5+ Years Of Experience in Core Java
• You will need strong development skills to work on and improve our Scala-based services, and be able to work together with senior teammates to create appropriate architectural design and ensure all aspects are appropriate to meet the business need.
• Excellent Functional Design and Functional Programming skills (more than 2 years of business experience in Scala and Java projects, respectively)
• Core skills in key supporting technologies and/or frameworks such as Play (AKKA) / Lagom
• Proven experience working in teams in the successful delivery of complex, performant and high quality products
• Excellent spoken and written communication skills
• Experience of SaaS (Software as a Service) environments
• Exposure to RESTful web APIs and a service oriented architecture
• Experience in Linux environments, Shell scripting etc
• Working with XML and JSON including parsing, asserting / matching and extracting
• Experience with Continuous Integration environments and build tools, including Terraform, Jenkins, Maven, Gradle and Ant
• Experience with messaging systems such as Apache Kafka, Amazon Kinesis, Amazon SQS and Rabbit MQ
• Experience working on Live platform SDKs such as Twilio, AWS Elemental

About the Company : 

microfinance.ai connects the underprivileged to formal financial institutions. It helps them secure micro-loans, micro-insurance, and other financial products.

We use artificial intelligence to ensure regional language preferred users, less literate users, and even illiterate users can easily onboard and interact with the system.  

Looking for a candidate who is full of creative ideas and eager to contribute on a large scale. This is an opportunity to gain visibility into the inner workings and aspects of the public relations field, provide concrete deliverables and learn from top to bottom. 

Professional qualifications :

• Any Graduation
•  

Skills required :     

• Passion for the PR industry and its best practices
• Strong desire to learn along with a professional drive
• Solid understanding of the different social networks
• Excellent verbal and written communication skills
• Efficiency at MS Office

Responsibilities :

• Collaborate with designers, and other professionals on large- and small-scale projects (e.g. email campaigns and landing pages)
• Conduct high-quality research and interviews
• Source images and other content
• Fully support the company’s PR strategy and execute it in different phases
• Create and curate engaging content
• Effectively utilize the company’s social media and blogs
• Create and distribute press releases
• Assist in administrative duties
• Build and update media lists and databases
• Schedule, coordinate and attend various events
• Perform research and market analysis activities