Operation-cum-Sales Manager

D2C Operations & Growth Manager

📍 Location: Bangalore (On-site)

🕒 Experience: 5–7 Years

Role Overview

We’re looking for a Business Operations Manager to drive and streamline our D2C business operations. This role sits at the intersection of technology, supply chain, and growth,

ensuring the engine behind our website runs efficiently and scales profitably.

You’ll work closely with cross-functional teams (marketing, tech, supply chain) and also lead a small team to execute and scale operations effectively.

Key Responsibilities

1. D2C Operations Management

● Oversee end-to-end D2C operations across Shopify, OMS, and WMS

● Ensure smooth order processing, fulfillment, and delivery flows

● Identify and fix operational bottlenecks impacting revenue

2. Platform & Systems Ownership

● Hands-on management of Shopify backend (catalog, checkout, integrations, workflows)

● Work closely with tech teams on OMS & WMS integrations and improvements

● Improve website operations for better conversion and performance

3. Growth & Revenue Initiatives

● Identify and execute new initiatives to unlock revenue growth

● Build and manage affiliate and partner ecosystems

● Collaborate with marketing to improve conversion rates and AOV

4. Process Optimization

● Continuously optimize business processes to improve efficiency and reduce leakages

● Implement SOPs for key workflows (returns, fulfillment, vendor processes, etc.)

● Drive automation wherever possible

5. Vendor & Partner Management

● Onboard and manage vendors, logistics partners, and service providers

● Lead contract negotiations to ensure cost efficiency and scalability

● Monitor partner performance and drive accountability

6. Cost Optimization

● Track and optimize business costs across logistics, operations, and tech

● Identify areas of margin improvement without compromising business performance

7. Team Management

● Lead and manage a team of 3–5 individuals across operations

● Set clear goals, track performance, and ensure accountability

● Mentor and develop team members to improve execution quality and speed

What We’re Looking For

● 5–7 years of experience in Business Operations / D2C Operations

● Strong hands-on experience with Shopify (must-have)

● Working knowledge of OMS, WMS, and e-commerce integrations

● Experience in D2C-first organizations (preferred)

● Proven experience managing a team of 3–5 individuals

● Strong understanding of e-commerce funnels and conversion levers

● Proven ability in process optimization and problem-solving

● Experience in vendor management & contract negotiations● Highly analytical, detail-oriented, and execution-focused

What Makes You a Great Fit

● You think in systems, not tasks

● You’re equally comfortable with data, tech, and operations

● You can spot inefficiencies quickly and fix them faster

● You thrive in a fast-paced, high-growth environment

● You take ownership — and don’t wait to be told what to do

About UpSolve

Work on cutting-edge tech stack. Build innovative solutions. Computer Vision, NLP, Video Analytics and IOT.

Job Role

• Ideate use cases to include recent tech releases.
• Discuss business plans and assist teams in aligning with dynamic KPIs.
• Design solution architecture from input to infrastructure and services used to data store.

Job Requirements

• Working knowledge about Azure Cognitive Services.
• Project Experience in building AI solutions like Chatbots, sentiment analysis, Image Classification, etc.
• Quick Learner and Problem Solver.

Job Qualifications

• Work Experience: 2 years +
• Education: Computer Science/IT Engineer
• Location: Mumbai

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

1. Solid technical skills with a proven and successful history working as a Front End Developer
2. Experience & Knowledge in Angular, React & Vuejs
3. Good working knowledge on Bootstrap, CSS, HTML5, JavaScript and TypeScript
4. Excellent interpersonal abilities, communication skills, time management and Team skills with an intention to work hard to meet project deadline

Qualifications: Any graduate/master 

Experience: Min 1 yr of experience in managing any of the online community/ FB, Whatsapp, Discord, Brand Communities or communities on similar platforms.

CTC: 4.2L - 6.5L per annum

About Role: We at Pushstart enable a network of 30+ niche communities with 25K+ professionals. The community’s MAU is 75%+ and your role as a community manager is to create engagement within the community, manage end to end operations of the community and develop strategies for community growth.

Job Responsibilities: 

• Community Strategy Development: Set, plan, and implement community impact and value strategies to align with community goals
• Social Media Management: Set, plan, and implement social media and communication campaigns and strategies
• Content Management: Provide engaging text, image, and video content for all community channels
• Building Relationships: Build and maintain relationships with community members, industry professionals, and founders.
• Community Satisfaction: Monitor, track, and report community Feedback
• Community Analytics: Monitor, track and drive community NSM and KPIs to align with community health goals.
• Event Management: Brainstorming, planning, implementing and managing all aspects of events, handling post-event reports. 

Required Skills:

• Proven work experience as a community manager or in a customer success role
• Experience in launching community initiatives (newsletters, online forums, marketing campaigns, etc.)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal & written communication skills
• Hands-on experience with social media management

Preferred Skills:

• 1-3 years of experience as an account manager.
• Previous experience in working with startups.
• Knowledge around business and startups.
• Basic understanding of Tech products and user experience.

About us:

https://pushstart.in/">Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the needs of 25,000+ entrepreneurs across India. 

Pushstart runs a network of 30+ niche communities via which entrepreneurs discuss their professional problems, exchange trusted business contacts, and help each other to GROW their Business together.  

In addition to the communities, Pushstart dedicatedly helps entrepreneurs in networking by helping them get warm B2B Introductions with top-funded startups and hire verified agencies and freelancers, on-demand. 

• Develop web-based application for analytics using Angular
• Integrate and extend Python REST APIs and create visually stunning UI experiences for analysts and users.
• Create flexible dashboards and reports (using plotly, d3, etc) and  leverage open source technology to create various components.
• Create a flexible UI for data analytics and big data usecases which can be used by Large Tier banks as well as smallscale agile startups
• Write unit tests and functional tests for the component using tools like Jasmine, Karma, Cypress, etc.
• Follow software development practices with continuous testing, development and integration (CD/CI)
• Write and maintain technical design documents and new-feature documents
• Collaborate closely with developers, engineers, testers, and product managers
• Participate in peer-based code reviews and design reviews
• Follow agile methodology and encourage collaboration with tools such as GIT, Confluence and Slack applications
• Undergraduate degree or above in computer science preferred

Required Qualifications

• Knows SPA and frontend technologies well
• Has used atleast 1 web framework: Angular / React / Vue / etc. and comfortable with Javascript/Typescript.
• Experience with styling (CSS / SCSS / others) frameworks like bootstrap, material, foundation, tailwind, etc. is a plus
• Knowledge on visualization frameworks like D3, plotly, highcharts, chart.js, etc. to make customizable dashboards.
• Has used testing libraries like karma, jest, jasmine, cypress, selenium, etc.
• Familiar with with frontend processes like State management (Redux), Reactive programming (rxjs), Authentication methods (JWT, SAML) etc. 
• Basic knowledge about APIs (flask, django, nodejs) and worked on deploying web applications (nginx or apache or cloud technologies like AWS, GCP, docker, etc.) will be beneficial.

HealthifyMe is a Health Tech Startup on a mission to make healthy living easy, fun and affordable for everyone by providing tech-enabled solutions. Founded in 2012, HealthifyMe is now India's largest and most loved health/fitness app with over 3 million users. The company helps consumers manage their health and fitness with diet and exercise tracking through a mix of technology intervention and human experts/coaches backed with artificial intelligence. HealthifyMe is co-founded by Tushar Vashisht (UPenn graduate, ex UID) and Sachin Shenoy (ex Google), and was incubated by Microsoft Accelerator.  HealthifyMe is the highest rated app on Google Play with a rating of 4.6/5 and has been featured by Google and Apple multiple times for its quality benchmarks. The company, delivers measurable results on eating habits, fitness, and weight and is a platform of choice by leading Corporates and Healthcare partners in India.

Leadership Skill

• Technically hands on.
• Have previous experience of leading teams.
• Have experience with agile process, and ability to guide the team to follow the process.
• Comfortable in chaotic & high-energy, high-stakes start-up environment.
• Hates wasting time in unproductive meetings, and prefers getting quick consensus to move ship forward.
• Prefers delivering in production than spending time in meeting.
• Able to technically mentor team and guide them to high performance.

Technical Skills

• Loves solving technically hard problems. 
• Have previous experience with Python(Django), MySQL.
• Have previous experience with one or more of AWS, RDS, SQS, EC2, DynamoDB, ElastiCache. 
• NoSQL experience is good to have.  
• Loves clean and structured code, and thrives to maintain it. 
• Fast at coding, fast in learning and technically solid.
• Have previous experience in building, running and managing scalable and highly availability web services.

Look forward to

• Working with a world-class team. 
• Fun & work at the same place with an amazing work culture and flexible timings. 
• Get ready to transform yourself into a health junkie

Job Role – SDE2

Duration – 12 months

Location – HYD

Key Skills:

• 3- 5 years
• Understanding databases and building reports
• Ideal candidate should have experience in Cosmos, Kusto and powerbi
• Mandatory experience in some Database query language(such as SQL)