UI Designer

Job Description:

We are looking for a skilled Go (Golang) Developer to build scalable backend services and APIs. The candidate should have strong experience in microservices architecture and cloud-based development.

Key Skills:

• Golang / Go Programming
• REST API Development
• Microservices Architecture
• SQL / NoSQL Databases
• Docker & CI/CD
• Git

Good to Have:

• Experience with frameworks like Gin or Echo
• Cloud platforms (AWS / GCP)

Responsibilities:

• Develop and maintain backend services using Golang
• Build scalable APIs and microservices
• Collaborate with cross-functional teams to deliver high-quality applications
• Write clean, efficient, and well-tested code

Job Description:

As a QA Associate at Binocs, you will play a pivotal role in ensuring the highest quality standards for our software products. With a direct reporting line to the QA Lead, you will be involved in designing, implementing, and executing test plans to identify software issues. This role is ideal for someone with a strong technical background in engineering, experience in fintech or finance software companies, and a passion for quality assurance and detail-oriented testing.

Key Responsibilities:

• Test Plan Development: Create comprehensive and well-structured test plans and test cases based on product specifications.
• Quality Assurance: Execute test cases (manual or automated) and analyze results to ensure software quality.
• Issue Documentation: Document and track bugs, as well as collaborate with the development team to ensure timely resolution.
• Process Improvement: Identify, recommend, and implement improvements in testing processes to enhance efficiency and quality.
• Software Validation: Validate that product features meet requirement specifications and are free of defects.
• Cross-functional Collaboration: Work closely with the product management and development teams to understand product vision and deliver software that aligns with customer and market needs.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 2+ years of experience in quality assurance, preferably within fintech or finance software companies.
• Familiarity with software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Strong knowledge of software QA metrics, including bug tracking and reporting tools.
• Excellent analytical skills and attention to detail.
• Effective communication skills and the ability to work in a fast-paced environment.

Benefits:

Joining Binocs means being part of a passionate team dedicated to transforming the loan management landscape. We offer a dynamic, innovative environment where your work directly contributes to our vision of efficient, transparent, and data-driven loan management. Our competitive compensation package, including equity, reflects our commitment to attracting and retaining top talent.

About Us:

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

• Act as a bridge between business users and technical teams, translating business requirements into LOANIQ solution designs.
• Gather, analyze, and document detailed functional requirements for new features, system enhancements, and regulatory changes.
• Work closely with development teams to validate LOANIQ configurations, test workflows, and review technical designs.
• Lead or support UAT, coordinate with QA teams, and ensure sign-off from business stakeholders.
• Conduct gap analysis and suggest best practices using LOANIQ's capabilities to improve loan operations.
• Create detailed BRDs, FRDs, process flow diagrams, and user stories aligned with Agile/Scrum methodology.
• Support LOANIQ implementation, upgrades, and version migrations.
• Conduct training, prepare user guides, and provide post-go-live support.

React JS Developers

Experience: 3-6 Years

Location: Bangalore (onsite)

Responsibilities:

Design and implement user interface components for JavaScript-based web applications

using React JS

 Work as a part of a small team that includes other react JS developers, designers, QA

experts, and managers

 Build app and UI components from prototypes and wireframes

 Built REST APIs for tight integrations with the Backend

 Write automated tests to ensure error-free code and performance

 Improve front-end performance by eliminating performance bottlenecks

 Create front-end modules with maximum code reusability and efficiency

 Work with third-party dependencies and APIs

 Work with Redux architecture to improve the performance of the websites/mobile apps

 Coordinate with the cross-functional teams to build apps in the stipulated time/budget

 Knowledge of TypeScript 

 Knowledge of HTML, JavaScript, CSS, Bootstrap

 React routing, React Hooks, Internationalization

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

• Identify bad code practices in Scala and write new analyzers to detect them.
• Improve the coverage of automatically fixable issues.
• Ensure fewer false-positives are reported by the analyzer.
• Work on the internal tools that support analysis runtimes.
• Contribute to open-source static analysis tools.

We’re looking for someone who has:

• Strong foundational knowledge in Computer Science.
• At least 3 years of professional software development experience in Scala and Java.
• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
• Familiarity with Scala best practices followed in the industry.
• Native experience with Linux/Unix environment.
• A focus on delivering high-quality code through strong testing practices.

We are looking for a HubSpot expert with demonstrable, hands-on experience implementing HubSpot’s marketing, sales, operations, and customer service automation.

You should have a solid understanding of the HubSpot Inbound Marketing ecosystem in order to facilitate lead generation, nurturing, scoring, and closing.

You will be responsible for executing marketing automation and inbound strategies, as well as implementation within the HubSpot platform.

Responsibilities and Duties:

Set up and manage marketing/sales automation through Hubspot

• Marketing Hub: Setting up a newsletter, Managing Blog, Content marketing, Social Media Marketing, SEO, Pillar-Cluster strategy, Marketing Automation
• Sales Hub: Sales Enablement using documents, Meeting tool, Sequences, Calling tool integration, Task management (follow-ups), Deal Management, Reporting, Mail provider integrations - Gmail, Outlook, etc.
• Service Hub: Automatic ticket creation, Custom stages of a custom Service pipeline, Workflows within different stages, Automatic ticket opening and closures
• CMS: Website migration, Domain configuration, Website management, Traffic analytics

Leverage all Hubspot features effectively; this includes:

• Import/export of data (contacts/companies/deals)
• Data segmentation
• Creating active and static lists
• Data normalization
• Email Marketing using HubSpot (newsletters, promotional, services)
• Creating deal stages and pipeline
• Create conversation inbox
• Lead Generation implementation
• Creating emails (content, design, and automation)
• Creating Landing pages (content, design & development, and automation)
• Creating workflow & sequences
• Creating chatbots/chat flows
• Creating Reports and dashboard
• Manage and improve engagement programs in Hubspot to move leads through the marketing and sales funnel
• Own and execute automated Hubspot email and multi-channel campaign
• Setting up and maintaining triggers and workflows
• Segment and analyze prospect database to target campaigns
• Own the lead scoring and manage the handover to sales of leads for prospecting
• Ensure data about lead quality and results is captured and utilized for subsequent processes
• Brainstorm and develop email marketing strategies and test their success and key metrics
• Map & own the customer journeys and buying cycles within HubSpot, creating campaigns and workflows that support them from contact acquisition to retention
• Creation of required landing pages, email templates for activity
• Accountable for tracking and reporting on results from demand generation campaigns
• Advise and strategize the creation of web pages, landing pages, emails, templates, forms, workflows, contacts, integrations, settings in HubSpot
• Work with the content team to develop content to attract, acquire and nurture qualified and targeted audiences to the business
• Work closely with the sales team on strategies for customer acquisition and retention
• Coordinate with marketing to ensure all campaigns are delivered on time, with proper segmentation to maximize engagement.

• At least, 5+ years of experience in actively using HubSpot platform including CRM, marketing, and sales automation
• Ability to learn new processes quickly, and pivot as needed
• A passion to stay current with issues and trends in digital marketing
• Hands-on experience in HubSpot feature usage, email campaign delivery, setup & analytics
• Excellent analytical, organizational & troubleshooting skills
• Solid understanding of performance marketing, conversion, and online customer acquisition
• Good in data analysis and reporting
• Customer Journey Mapping experience
• Hubspot Certified
• Experience in WordPress CMS