UI Designer

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital

https://portone.io/global/en

PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.

Culture and Values at PortOne

• You will be joining a team that stands for Making a difference.
• You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
• This will be remote role that allows you flexibility to save time on commute
• Your will have peers who are/have
• Highly Self Driven with A sense of purpose
• High Energy Levels - Building stuff is your sport
• Ownership - Solve customer problems end to end - Customer is your Boss
• Hunger to learn - Highly motivated to keep developing new tech skill sets

Who you are ?

• You are an athlete and building apps is your sport.
• Your passion drives you to learn and build stuff and not because your manager tells you to.
• Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.
• You are NOT a clockwatcher renting out your time, and do NOT have an attitude of "I will do only what is asked for"

Skills and Experience

• Preferably have 1 to 2 Years of experience shipping high quality products.
• Experience working at payment gateways or aggregators or payment related APIs will be strongly preferred.
• Uphold best practices in engineering, security, and design
• Enjoy being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users both internally and externally
• Take pride in working on projects to successful completion involving a wide variety of technologies and systems

What will you do ?

• Contribute to our payments stack to expand the payment coverage across multiple markets in Asia
• Build new features for internal and external users.
• Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter
• Collaborate with stakeholders across the organization such as experts in - product, design, infrastructure, and operations.

Here are some examples of our work

• Building intuitive, easy-to-use APIs for payment process.
• Integrating with local payment gateways in international markets.
• Building dashboard to manage gateways and transactions.
• Building analytics platform to provide insights.

Regional Sales Manager

Company Profile

Ashnik is a leading enterprise open source solutions company in Southeast Asia and India, enabling organizations to adopt open source for their digital transformation goals. Founded in 2009, it offers a full-fledged Open Source Marketplace, Solutions, and Services – Consulting, Managed, Technical, Training. Over 200 leading enterprises so far have leveraged Ashnik’s offerings in the space of Database platforms, DevOps & Microservices, Kubernetes, Cloud, and Analytics.

As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open-source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.

Responsibilities

• Create strong relationships with key client stakeholders at both senior and mid-
  management levels
• Create & articulate compelling value propositions around the use of Open-source technology
• Understand Ashnik’s capabilities & services and effectively communicate offerings to the customers
• Create, implement and own a sales pipeline to manage customer lead intake, outbound activity, prioritization and metrics for measurement of deal status
• Understand the competitive landscape and market trends
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products/technologies
• Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
• Ability to identify and solve client issues strategically
• Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
• Work with the Sales, pre-sales, technical and Operations, teams to implement targeted sales strategy
• Generate and maintain accurate Account and Opportunity plans
• Work with internal teams on behalf of clients to ensure the highest level of customer service
• Interface with technical support internally to resolve issues that directly impact partners
• Establish high levels of quality, accuracy and process consistency for the sales team
• Reporting and analytics
• Ensure reports and other internal intelligence and insight is provided to the sales team
• Keen business sense, with the ability to find creative business-oriented solutions to problems.

Qualification and Skills

• Graduate with minimum 8-10 years of experience in selling IT software products to large enterprises in South India
• Strong skills in enterprise sales cycle
• Familiarity with open source software is highly desirable
• Strong communication and presentation skills

Location: Bangalore

Package: upto 20L

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
• Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
• Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.

• Do you like the idea of playing Master Shifu for product development teams? Or, what organizations think of it as playing an Engineering Manager.

• Do you live by the mantra of “buck stops with me”. Seriously, we also don’t know who Buck is and we are also looking for him.

• Have you led a product team of 15+ members in the past to successful outcomes? Okay, we would love to talk even if you unfortunately ran into a failure.

• Do you speak both binary and Humanary? Python , dialect, to talk to geeks and the Humanary, English or Hindi dialect, to talk to Clients. 

• Do you practice Agility? No, we don’t mean asanas from Baba Ramdev but things like Scrum or Kanban

• Do you practice Curiosity over Complacency? I..e are you a lean mean learning machine?

• Can you envision a solution architecture after hearing the product's vision and user stories? Do things like scalability, performability, flexibility, maintainability give you goosebumps of joy?

• Do you have an eye for good user experience?

Did you say Yes to all of them? My My! Love you! I’m sure your current team loves you too. But, if for whatever reason, you are looking for a new home then we would love to talk to you. We are a certified Great Place to Work, which means it’s a place where people love working with each other. And, you would too.

Send me an email, will ya?

• Implement defined user interfaces and experiences based on technical specifications
• Reviews and develops requirements, generate designs, provides rough order of magnitude estimates, implements, and performs unit testing
• Collaborate with our team of educational application designers, graphic artists, backend systems engineers, QA, and operational teams to ensure the timely delivery of high-value educational software products
• Demonstrates strong communication and interpersonal skills to negotiate different perspectives and goals
• Holds themselves to a high standard of quality and works with the broader team to ensure that the products meet those standards
• Works independently on multiple projects at one time, balancing needs, and deadlines
• Troubleshoot problems of a complex nature
• Supports systems that he/she has, and has not implemented
• Keeps informed of technical advances. Proposes changes based on newer technology

Required Skills and Abilities:

• Minimum of four years of software engineering experience
• Minimum of three years of software engineering experience building multi-tier enterprise applications
• Demonstrated track record of designing, developing, and delivering single page, web-based applications based on Angular.io or other similar JS libraries
• Bachelor’s degree in a technical discipline or relevant work experience
• Experience with CI/CD tools like Jenkins, Git, and Nexus
• Excellent interpersonal and communication skills

Infiniti Research is a full-service market intelligence and business advisory consulting firm headquartered in London, United Kingdom. We provide high quality customized research services to large and medium size businesses worldwide. We are the research provider of choice to many leading businesses and institutions in the world. We serve more than 30 Fortune 500 companies. We have completed more than 600 research projects with Forbes 2000 companies in the past 6 years. Infiniti's management team draws its experience from best practices learnt at firms like Accenture, IBM, Honeywell, and Price Waterhouse Coopers.

Company Website: (https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.infinitiresearch.com%2F&;data=01%7C01%7C%7C43848cfda99a48fa18a008d8499fe596%7C30f43a5983f44883b6504a3e36a194f3%7C0&sdata=zL9xADS2GMQeCDFuNi2FPavz4wug5JH9oiTHsT90JPw%3D&reserved=0">www.infinitiresearch.com)

Designation: Research Associate

Job Location: Bangalore

Job Description:

• Conducting telephonic interviews with Sellers/Associations (Sales/Business Development decision makers) across the globe.
• International Outbound Calling exposure (Europe/US) preferred.

• Should have excellent communication skills in English – Both in written as well as in spoken.
• Should have knowledge of Market Research Industry

• Understanding of sales cycle
• Flexible with shifts

• Working knowledge in Ms Excel, Ms Word & Ms PowerPoint.

Key Skills:

• Good verbal and written communication skills.
• Lead Generation/Business Development.
• Market Research

Qualification:

Any Graduate with minimum 6 Months of work experience in international calling / lead generation /B2B Sales