Lead Database Engineer

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

What You'll Do:

• Generate and qualify leads through various channels
• Connect with potential clients via calls, emails, and social media
• Assist in client meetings and follow-ups
• Support sales and business growth initiatives
• Maintain and update CRM records

Requirements:

• Excellent communication and interpersonal skills
• Confident, proactive, and eager to learn
• Basic knowledge of sales, marketing, or business development
• Freshers and students are welcome to apply

Gain hands-on industry experience, develop sales skills, and kick-start your career in business development!

Profile : Senior Data Engineer (Azure)

Experience Required : 6+ Years

Work Mode : Hybrid

Location : Gurgaon, Pune, Jaipur, Bangalore, Bhopal

Employment Type : Full-time

About the Role :

We are seeking an experienced Senior Data Engineer with strong expertise in Microsoft Azure ecosystem to join our data engineering team. The ideal candidate will be responsible for designing, developing, and maintaining enterprise-scale data solutions on Azure, working with cutting-edge cloud technologies and big data platforms.

Key Responsibilities :

- Data Processing on Azure : Azure Data Factory, Streaming Analytics, Event Hubs, Azure Databricks, Data Migration Service, Data Pipeline.

- Provisioning, configuring, and developing Azure solutions (ADB, ADF, ADW, etc.).

- Design and implement scalable data models and migration strategies.

- Work on distributed big data batch or streaming pipelines (Kafka or similar).

- Develop data integration and transformation solutions for structured and unstructured data.

- Collaborate with cross-functional teams for performance tuning and optimization.

- Monitor data workflows and ensure compliance with data governance and quality standards.

- Contribute to continuous improvement through automation and DevOps practices.

Required Skills & Experience :

- 6- 10 years of experience as a Data Engineer.

- Strong proficiency in Azure Databricks, PySpark, Python, SQL, and Azure Data Factory.

- Experience in Data Modelling, Data Migration, and Data Warehousing.

- Good understanding of database structure principles and schema design.

- Hands-on experience using MS SQL Server, Oracle, or similar RDBMS platforms.

- Experience in DevOps tools (Azure DevOps, Jenkins, Airflow, Azure Monitor) good to have.

- Knowledge of distributed data processing and real-time streaming (Kafka/Event Hub).

- Familiarity with visualization tools like Power BI or Tableau.

- Strong analytical, problem-solving, and debugging skills.

- Self-motivated, detail-oriented, and capable of managing priorities effectively.

Job Title: Accounts Executive

Location: Bengaluru, India

Experience: 1–2 Year 

Company Overview

IAI Solution Pvt Ltd, operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insights across domains.

Position Summary

We are seeking a detail-oriented Accounts Executive to support bookkeeping, compliance, payroll, and day-to-day financial operations using Zoho Books/ERP Next.

Key Responsibilities

• Bookkeeping & Accounting Support
• Record daily financial transactions in Zoho Books / ERP Next.
• Maintain sales, purchase, expense, and journal entries with proper documentation.
• Assist in bank, vendor, and customer reconciliations.
• Ensure correct classification of expenses and income under appropriate ledger heads.
• Accounts Payable & Receivable
• Support in processing vendor bills and employee reimbursements.
• Assist in tracking receivables and payables for timely settlements.
• Compliance & Documentation
• Help prepare data for GST, TDS, PF, and Professional Tax filings.
• Maintain statutory records and supporting documents.
• Organize invoices, agreements, challans, and compliance proofs for audit readiness.
• Payroll & HR Accounting
• Assist in salary processing and payroll data preparation.
• Maintain employee master data and payroll-related documentation.

Required Skills & Qualifications

• Bachelor’s degree in Commerce, Accounting, or Finance.
• 1–2 years of experience in accounting or bookkeeping.
• Basic knowledge of:
• Accounting principles
• GST & TDS fundamentals
• MS Excel & Word
• Experience with Zoho Books or ERP Next preferred.
• Strong attention to detail and accuracy.

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Note:stipend will be provided 7k to 15k. This internship is ideal for those who want to learn, grow, and be part of real recruitment challenges.

Experience:

The candidate should have about 5+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database and architectures of distributed System is mandatory.

Required Skills:

1. In-depth knowledge of Hadoop, Spark architecture and its components such as HDFS, YARN and executor, cores and memory param
2. Knowledge of Scala and Java both
3. Extensive experience in developing spark job. Should possess good Oops knowledge and be aware of enterprise application design patterns.
4. Good knowledge of Unix/Linux.
5. Experience working on large-scale software projects
6. Understanding the big picture and the various uses cases involved while crafting the solution and documenting them in Unified Modeling language.
7. Own and maintain the architecture document.
8. Keep an eye out for technological trends, open-source projects that can be used.
9. Knows common programming languages and Frameworks.
10. Real time streaming data consumption

Good to have :

1. Azure/AWS Cloud Knowledge of Data Storage and Compute side
2. Knowledge Multitenant Architecture
3. Brief idea of Data Science
   
   

• Web :  Angular2+ (min 3 years), HTML5, NodeJS, Yarn
• Programming: Typescript
• IDE Tools : Visual Studio Code,
• Source Control – Good knowledge on SVN/Git
• Good to have: Java8, SpringBoot, JPA, Oracle PL SQL, SOAP, Restful, WSDL, ETL tools like Talend
  
  Role Summary:
• Software Development with best coding practices
• Proper co-ordination with other team members for maintaining source code versioning
• Complete and provide status of work to Team Lead/Project Manager regularly
• Create and maintain proper documents related to development work
• Collaborate with other team to create quicker issue resolution to achieve high customer satisfaction
• Flexible to learn other technologies and work across teams
• Clear understanding of requirement from functional team
• Involvement in analysis, design, coding, SIT, UAT and support