U.S. Sales (Software Products) - Interns

Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps

Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments

Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)

Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch

Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)

Mandatory (Company): B2C product companies

Mandatory (Exclusion): Payment gateway companies

What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do everyday?

As a backend engineer you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues. 

Ok, you're sold, but what are we looking for in the perfect candidate?

Develop and maintain expertise in backend systems and API development, ensuring seamless integrations and scalable solutions, including:

• Strong expertise in backend systems, including design principles and adherence to good coding practices.
• Proven ability to enhance or develop complex tools at scale with a thorough understanding of system architecture.
• Capability to work cross-functionally with all teams, ensuring seamless implementation of APIs and solutioning for various tools.
• Skilled in high-level task estimation, scoping, and breaking down complex projects into actionable tasks.
• Proficiency in modeling and optimizing database architecture for enhanced performance and scalability.
• Experience collaborating with product teams to build innovative Proof of Concepts (POCs).
• Ability to respond to data requests and generate reports to support data-driven decision-making.
• Active participation in code reviews, automated testing, and quality assurance processes.
• Experience working in a scrum-based agile development environment.
• Commitment to staying updated with technology standards, emerging trends, and software development best practices.
• Strong verbal and written communication skills to facilitate collaboration and clarity.

Requirements*:

• A minimum of 5 years of experience in developing scalable products and applications.
• Must Have Bachelor's degree in Computer Engineering or related field.
• Proficiency in Python and expertise in at least one backend framework, with a preference for Django.
• Hands-on experience designing normalized database schemas for large-scale applications using technologies such as MySQL, MongoDB, or Elasticsearch.
• Practical knowledge of in-memory data stores like Redis or Memcached.
• Familiarity with working in agile environments and exposure to tools like Jira is highly desirable.
• Proficiency in using version control systems like Git.
• Strong communication skills and the ability to collaborate effectively in team settings.
• Self-motivated with a strong sense of ownership and commitment to delivering results.
• Additional knowledge of RabbitMQ, AWS/Azure services, Docker, MQTT, Lambda functions, Cron jobs, Kibana, and Logstash is an added advantage.
• Knowledge of web servers like Nginx/Apache is considered a valuable asset.
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* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership with Jio. 
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. 
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 
• Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. 
• Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. 
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. 

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things! 

There is a Job Opportunity for a Software Engineer in Canada, Australia,

We have multiple openings for Software Engineer Profiles.

Job Description:- A Software Engineer is an IT professional who designs, develops, and maintains computer software at a company. They use their creativity and technical skills and apply the principles of software engineering to help solve new and ongoing problems for an organization. Search for jobs.

Software Engineer Responsibilities:

• Developing and directing software system validation and testing methods.
• Directing our software programming initiatives
• Overseeing the development of documentation.
• Working closely with clients and cross-functional departments to communicate project statuses and proposals.
• Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.

Software Engineer Requirements:

• A bachelor's degree in computer science, software engineering, or another related field.
• 2 to 4 years of software engineering or software development experience, preferably in a related field.
• Hands-on programming experience using relevant languages.
• Experience using relevant tool suites.
• Creative problem-solving skills.
• Experience working with clients and business partners.

Facilities: Free food accommodation, allowances, and medical facilities.

Business Analyst

Looking for a passionate business product (future product owner) and team player who wants

to learn, contribute and have fun with the team. We are a friendly startup where we provide

opportunities to explore and learn a lot of things(new solutioning/technology/tools etc.,) in

building quality products using best-in-class technology.

● Understanding of Information Technology and business concepts

● Work with client to define high level requirements and capture their business needs

● Partner with the development team to understand and articulate the product vision of clients

● Collaborate with teammates to analyze and design the business requirements

● Analyze the as is situation and collaborate with clients

● Be an effective liaison between the client and the team to manage the product backlog and

keep an eye on the software delivery

● Well versed with Agile, Lean and Continuous delivery methodologies

● Must have exposure to functional testing

● Keep a track record for delivering impactful software with the collaboration of software

delivery team

Key Requirements:

● Excellent communication and interpersonal skills required

● Knowledge on Loans or Credits or Accounts or related areas

● Should have agile/scrum/kanban experiences like backlog creation EPIC, Stories

creation and Sprint

● Planning

Key Responsibilities

● Understand business requirements and create business specifications and solutioning

documents for the product

● Agile/Scrum - Epics, Story writing, Spring Planning (IPM), Retro, Backlog/Feature

management

● Understand how business operates and experience modeling business processes using

a different tools and techniques to ease requirement elicitation sessions

● Have a knack for resolving any conflicts as they arise

Preferred Skills:

• Good communication skills in English (Written and Oral)
•  Strong knowledge of RDBMS concepts
•  Strong analytical and problem-solving skills
•  Experience in performance tuning
•  Experience in interaction with the customer
• Mandatory technical skills Java, Spring boot , Microservices , Hibernate
• Preferred Tools (SVN, GIT, Maven, Jenkins Jira Confluence) 
•  Ability to explore the application by himself/herself from the training provided.

Responsibilities:

• New feature development or enhancement or change request activities (Requirement analysis, Requirement documentation, Design, Coding, Review, Testing and Release process)
•  Defect Fixing (Defect analysis, route cause identification, Code change, testing, obtaining user confirmation and release process)
• Support tasks (Ticket analysis, data uploading, performance tuning, job monitoring, any analysis task, ReportGeneration and etc.,)
• Level 2 and Level 3 support (Support process adherence)
• Functional and technical or solution documentation preparation
• Execution will either be Waterfall or Agile
• The process needs to be followed as defined by RBEI or RBEI’s Customer
• Preparation & participation in the project status and review meeting

Client Servicing Manager must have strong interpersonal and communication skills and must have worked in an Advertising agency before. They must be able to strengthen the relationship between the agency and the clients. They must be good at:

Job Description:

• Resource should be proficient in analyzing, designing and developing applications based on the requirements provided by business counterparts
• Developing and maintaining applications developed in Java, J2EE, Struts and Spring and possessing 3-layer architecture
• Good knowledge in Spring Boot, Hibernate, Angular JS, Docker, VUE JS and AWS
• Applications development or maintenance using ORM tools such as Hibernate
• Database management which includes DB design and maintenance, mostly related to 2016 and Oracle 19c, DB2
• Should have knowledge in Unix / Linux OS.
• Should have good knowledge in Shell scripting language
• Strictly adhere to the internal SDLC process quality standards set but the organization and providing the drive to the team to achieve the KPI and SLA targets
• Flexible to work in extended time
• Candidate should have good experience on Java / J2EE, Springboot, Hibernate / JPA, Oracle query, Web Services and Rabbit MQ.
• Should have minimum of 3 to 5 years of experience. Should be able to work on enhancement, maintenance and production support.
• Good to have hands-on experience on DEVOPS & API development.