U.S. Sales (Software Products) - Interns

Designation

Business Development Executive

Qualification

MBA

Experience

1 – 3  Years of IT Sales  ( Knowledge of IT Sales & Product )

Location

Pune / Mumbai

Probation period

Up to 3 months

No. of candidate required

1 for Pune / 1 for Mumbai

Responsibility Skills

·        Minimum of 1 to 3 years experience in sales, business development or similar role.

·        Having good knowledge of CRM Software + Sales process.

·        Ability to demonstrate & present CRM and other software to prospect & provide full fledge training to them.

·        Responsible for IT sales(software) for B2B

·        Generate leads through various marketing activities such as cold calling, references and various online sources.

·        Client meetings with Negotiation closure & sales management.

·        The candidate must have good communication skills and convincing skills.

·        Manage all communication with clients over mail & in written.

·        Building Business relationships with current and potential client.

·        Close deal and handle negotiation with the decision makers of prospects.

·        Ability to meet individual & Branch targets.

Mandatory Required Assets

·        Laptop, Bike

Additional Skill

·        Proficiency in CRM software, Market knowledge, Time management and planning skills

·        Good communication skills (verbal and written) and convincing skills

Assoc Ops Specialist

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Customer Services Analyst

Position Responsibilities :

Job Summary: We are seeking a dedicated and detail-oriented Customer Services Analyst to join our thriving Operations team. The successful candidate will be responsible for handling customer queries through various communication channels, managing support operational cases.

To understand, research, and apply system and data analysis skills to formulate solutions to requests for service and display outstanding customer service to our customers and Internal stakeholders.

Main Duties and Responsibilities:

1. Customer Calls:

• Handle incoming customer calls and queries through our Customer Support Centre.
• Provide accurate and timely information to customers regarding their inquiries.

1. Chat Functionality:

• Utilize our chat functionality to communicate effectively with customers.
• Resolve customer issues and provide support through live chat.

1. Support Operations Queue:

• Manage and work on cases from the Support Operations Queue.
• Service Requests to include customer Inquiries on self service access and functionality, applications password resets, customer account and contact data management and customer product download enablement
• Ensure all cases are resolved within a timely manner.

1. Ad-hoc Projects and Tasks:

• Participate in various ad-hoc projects and tasks as assigned.
• Collaborate with other team members to improve customer service processes and systems.

Qualifications :

Qualifications:

• Any Bachelor's Degree 
• At least 6 Months of experience in customer support and/or Handling Incoming calls. 
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using customer support software and chat tools.
• Previous experience in a customer service role is preferred.
• Sharepoint experience an advantage

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

CASEY GALAXY INDIA PVT LTD- A Premier organization of Eastern india is Involed in various segments of consumer interest.

RESPONSIBILITY:-

Approching potential leads and close them within a stipulated time frame.

Create exclusive distributirs and business associates for the company towards business growth.

Look after the enyire business growth of the exclusive distributors and business associates.

Keep abreast with stock reports, inventory, product order, re- order etc...

Perform other sales , marketing and promotion related activities.

Finding and developing new markets and improving sales

Opportunity

Create creative interactions for our app products and their marketing channels. As a Motion Designer, you are detail-oriented and understand how form influences function, can weave motion into interaction design, and simplify complexity. It’s your job to apply your passion for animation to simplify complex interactions and solve challenging design problems.

What you will do:

• Design and create enticing motion graphics for video deliverables (corporate videos, explainer videos, websites, marketing demos, etc.)
• Prepare storyboard for motion graphic project.
• Assist in selecting audio, video, colors, animation, etc for graphic design.
• Edit raw video footage and add effects/elements to enhance motion graphics.
• Research and analyse best design techniques and solutions to create motion graphics.
• Maintain up-to-date knowledge about the latest graphic design techniques.
• Ensure compliance with company guidelines and design standards.

Experience Range: 

Proven 3-4  years of work experience as a Motion Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Portfolio of work demonstrating command of Motion Design.
• Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined output in a short time.
• Self-learning, able to learn new tools quickly and work in a fast evolving environment.
• Proficient in Adobe Illustrator, After effects, Premiere and Animate.
• BS/MS in Motion Design/ Visual Design/ Graphic Design is a plus.
• Experience with 3D graphics and animations is a plus.

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Post – Java Full Stack Developer

Total Experience – 5 to 8 years

Relevant Experience – 3 Years plus

Salary – Good Hike on CTC

Location – Bangalore, Chennai, Pune

Qualification - Graduation is must

Industry – Information Technology

Mandatory Skills –  Java, react/Angular atleast 3 years of experience, cloud Technology, Micro services Architect

Desired Skills - Machine Learning and Artificial

Roles & Responsibilities

- To drive and shape the technical roadmap & delivery of our next Enterprise Cloud based Applications driven by AI,ML products that impact millions of users on a daily basis. You will partner with a wide range of stakeholders from product, data science, and business, own and evolve the roadmap and technical strategy to build game changing tech for various teams. This is a highly critical and visible role that has a tangible impact on both internal user and external customer experience, as well as the company's bottom-line

PLEASE REPLY WITH YOUR UPDATED CV and KINDLY REFER YOUR FRIENDS / COLLEAGUES FOR THIS JOB.

Role : Frontend Developer

Department : Technology Team

Experience : 2 - 3 Years of working experience in Frontend 

Proficiency using modern web development technologies and techniques, including

(HTML5, JavaScript) 

Location : South Delhi; 5 Day Working

Qualification : Bachelor’s degree in Computer Science or related field

Major Skills : JavaScript and ES6; HTML5/CSS3, Minimum 1 year flutter experience, etc

Requirements :

• Experience with Node.js as a backend framework and MongoDb or dynamodb (NoSQL)
• Experience with AWS and bitbucket
• Knowledge of integrating HTML with JAVA

Responsibilities :-

• Experience working with front-end web development and have worked on frameworks

like react js, angular js and / or Flutter

• Architect and develop a scalable and maintainable website/app
• Proven experience in troubleshooting, investigated and solved UI performance issues
• Architect solutions, establish best practices and introduce/implement new technologies.

• Knowledge of industry standard software best practices, development lifecycle processes and Agile and SCRUM methodologies

Preferred Qualities :-

• Ability to meet deadlines
• Assertive and go getter attitude
• Strong team player
• Analytical mind
• Relationship building
• Strong data understandings
• Strong problem-solving skills