
Job Role: Trade Operations Associate
Job Location: Gurugram (Onsite)
Job Type: Full Time.
Relevant Experience:
- Minimum 6 months experience in trading operations / OMS / EMS support.
- Exposure to trading platforms, exchange connectivity, order management systems.
- Experience handling connectivity issues, order failures, or trading incidents.
- Familiarity with UAT testing, system upgrades, API/FIX connectivity
Key Skills:
- Trading systems & market infrastructure knowledge
- OMS/EMS & FIX protocol
- Incident management
- System monitoring & reporting
- Risk controls & SOP adherence

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Skills Desired:
• Financial markets, payment solutions or Wealth Management previous experience
Educational Qualification:
• Bachelor’s degree in Engineering preferred from an accredited college/university
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
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ABOUT THE COMPANY
KORCOMPTENZ is a technology transformation solutions integrator. Over 17 years of experience providing technology transformation services for over 200 clients. Microsoft Gold Partner with certified functional and technical resources. Extensive experience serving Fortune 500 companies, SMBs, and non-profits with a trusted global delivery model.
KORCOMPTENZ is a people-oriented company that provides our associates with opportunities to grow as professionals, domain experts, and leaders. We offer an open work environment, state-of-the-art infrastructure, transparency, constant training for technical and soft skills, competitive opportunities to test employees’ critical thinking and creative abilities, and much more.
If you are looking to make a significant impact on your career and overall growth, KORCOMPTENZ is the right place. We offer an energetic work culture where learning is an everyday affair. We encourage our employees to achieve their fullest potential by providing independence, the right environment, and guidance.
Job Title: D365 T&L functional consultant with AWM
Roles & Responsibilities:
- 7+ years of overall professional experience in Microsoft Dynamics 365/AX Functional.
- Should have minimum 2-3 implementations on D365 Finance and operations for a Global organization.
- Ability to translate business requirements into functional solution design.
- Extensive experience in Trade and Logistics Module with Advance Warehouse Management module (AWM).
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- Coordinating with the Technical Team for development / customization.
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Qualification:
- Preferably a Post Graduate / Graduate with relevant Dynamics work experience.
Other Requirements
- Can do attitude.
- Highly motivated to bring fresh thoughts to the table.
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- Self-starter and Self-learner focused on research and learning.
- Ability to play a variety of roles and most importantly take accountability.








