Trade Operations Associate

Key Responsibilities

Handle customer queries via phone calls, emails, and chat support.

Provide timely and accurate solutions to customer concerns.

Maintain a high level of customer satisfaction and service quality.

Escalate complex issues to the relevant teams and ensure proper follow-up.

Record and update customer interactions in CRM/support systems.

Coordinate with internal teams to resolve customer issues efficiently.

Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction

Assist customers with product-related information and troubleshooting.

Prepare customer support reports and feedback summaries.

Required Skills

Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.

Excellent verbal and written communication skills in English.

Strong problem-solving and customer-handling abilities.

Ability to manage multiple customer requests simultaneously.

Good interpersonal and relationship-building skills.

Basic knowledge of CRM and ticketing tools.

Positive attitude, patience, and a customer-centric approach.

Qualification

Bachelor's degree in any discipline.

Excellent communication and presentation skills.

Proficiency in MS Office and email communication.

Role: ML Engineer

Location: Remote

Experience: 5+ Years

𝗞𝗲𝘆 𝗦𝗸𝗶𝗹𝗹𝘀 Required:

• Azure ML Studio, AKS, Blob Storage, ADF, ADO Pipelines

• Model deployment & versioning via Azure ML

• MLflow for experiment tracking & model lifecycle management

• MLOps best practices — orchestration, CI/CD, model monitoring

• Strong Python skills (Linting, Black, dependency management)

• Drift detection & performance monitoring

• Docker-based deployment (good to have)

Job Title: Full Stack Engineer (Django + Next.js)

We’re looking for a Full Stack Engineer with strong backend fundamentals and solid frontend experience to build scalable web products and APIs.

Must-Have

• Django + DRF (2+ years): Models, serializers, services, API views, migrations, query optimization (select_related / prefetch_related), transaction.atomic, custom managers

• Next.js + React (2+ years): App Router, SSR, client components, dynamic imports, useQuery, responsive UIs with Tailwind

• REST APIs: Auth, permissions, pagination, error handling, CORS, JWT flows

• PostgreSQL: Schema design, indexes, constraints, JSON fields, raw SQL when needed

• Celery / async tasks: Retry logic, idempotency, task chaining

• Git: Clean commits, branching, PR workflow

Good to Have

• AI / LLM integrations

• AWS S3 and presigned uploads

• Multi-tenancy

• WebRTC / MediaRecorder

• Docker

• Testing with pytest / Django TestCase / factory_boy

We’re looking for someone who can independently own features end-to-end and write clean, scalable code.

Strong Full-Stack/Frontend Developer Profiles

Mandatory (Experience 1): Must have 2+ years of hands-on experience in software development.

Mandatory (Experience 2): Must have 2+ years of frontend development experience with React.js, HTML5, CSS3, JavaScript (ES6+);

Mandatory (Experience 3): Must have strong understanding of any 1 backend skills. (Python, Java, Node, etc)

• Plan & execute user acquisition campaigns through affiliate marketing channels-mailer, partnerships
• Plan and manage retargeting campaigns through SMS/WhatsApp
• Managing budgets and campaigns to drive strong return on investment and efficient CAC
• Negotiate deals and manage relationships with our partners to deliver the targets
• Work efficiently with our Creative and Content teams to build content strategies
• Align with Product team and sales team for funnel improvement and tech related issues.  
• Manage campaign reports with good presentation skill
• Potential user research, identification and testing new ideas/channels.

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product.
• Hands-on execution for functional/non-functional aspects of features / product.
• Automate the tests to ensure repeatability of tests.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 1 to 4 year's experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
• Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
• Self-motivated, works well independently and with others.

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Job Description

Roles and Responsibilities

• Take prospect from initial contact phase to qualified phase over the phone
• Generate revenue by pitching prospects and converting them to sales.
• Meet and exceed pipeline contribution goals
• Respond quickly to assigned leads
• Willingness to be measured by weekly and monthly metrics.
• Use and become an expert on the Customer Relationship Management (CRM) system.
• Fully Responsible for meeting targets as assigned Periodically
• Comfortable with cold calling

Desired Candidate Profile

• If you are a party animal and know live performers' space well. StarClinch is the place for you.
• Experience in Event Industry and Artist Management space is a must
• Brilliant Negotiations Skills
• Good Communication Skills, Smart Worker
• Flexible, Able To Shift Priorities To Accommodate Changing Demands
• The ability to break the ice, and engage in extensive networking & socializing at various platforms
• Experience in working on CRM (eg- PipeDrive, Salesforce, Zoho) would be a plus

Nature of Job:

• No. of opening - 2
• Work From Office
• Work Experience - 1-3years

Benefits:

StarClinch offers the thrill of working with a young team, the ability to make an immediate impact, and the opportunity to work with a game-changing product that is disrupting the live entertainment business forever. In simple words, StarClinch is India's largest artist booking and discovery platform. We own and execute the entire process from artist shortlist, availability check, negotiation, booking, payment, and escrow.

Our extensive list of models, dance troupe, live bands, photographers, instrumentalists, singers, and performers, serves as a tool to find the best of talents, well suited for any gathering. Our aim is to bridge the gap between a host and an artist, through a secure, cost-effective, and transparent medium, for a successful collaboration. Our office is located in Okhla Phase II, Okhla Industrial Area, New Delhi-110020.

Perks:

• Health + Accidental Insurance
• Free Doctor Consultations
• Exposure to how things work in a startup
• The extensive learning curve in the field
• Informal dress code
• Flexible working hours
• Premium Office and workspace

What we're looking for

• A self starter interested in solving customer problems by means of design with a demonstrated ability in research, prototyping & design.

If you are interested in introducing novel ways for companies to solve customer issues & for teams to collaborate, this may be the right role for you.

Responsibilities

• Help guide our overall strategy through design, prototyping, and market research.
• Report directly to our Head of product.
• Provide regular feedback and support.
• Partner closely with marketing to communicate brand value.
• Balance speed and quality, with a focus on tangible results.
• Present your roadmap at company-wide checkins.

Qualifications 

• 2+ years experience as a problem solver
• Natural Observationalist with high attention to detail
• Excellent communication skills
• Deep understanding of technology
• Proven record of shipping features on time and on budget
• Flexible and focussed on solutions
• Organized and self-sufficient

Skills

• UI Design
• UX design
• Figma
• User research 

• ATL/BTL Activity
• Market research
• Online Marketing/Digital Marketing
• Offline Marketing
• Goodle Adword
• Facebook Add
• Marketing skills
• Vendor management
• Good knowledge of market
• Good communication skills