Trade Operations Associate

What We’re Looking for in You:

1. Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or a related field

2. Certifications: NA

3. The Experience That Sets You Apart:

● Lead the development of responsive, pixel-perfect web interfaces using HTML, CSS, and JavaScript also Shopify

● Set and maintain frontend coding standards, structure, and best practices

● Collaborate with designers to bring UI/UX concepts to life with clean, maintainable code.

● Optimize web pages for performance, SEO, and cross-browser/device compatibility.

● Guide and mentor junior developers through code reviews and technical support.

● Own project timelines, quality assurance, and delivery for all frontend initiatives

4. Your Subject Matter Expertise:

● Team leadership — 2+ years leading 10+ member teams

● Strong communicator — aligns tech and non-tech teams

● Detail-driven — ensures UI and code precision

● Collaborative — fosters teamwork and mentorship

● Organized — manages time and parallel tasks efficiently

● Service-based mindset — experience in ~200-employee setups

● Composed under pressure — delivers in fast-paced environments

● Solution-focused — navigates challenges with clarity

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

Our vision is to be the world’s leading Ed-Fin Tech company dedicated to making higher education accessible and affordable to all. Our mission is to drive transparency and accountability in the global higher education sector and create significant impact using the power of technology, data science and collaboration.

GradRight is the world’s first SaaS ecosystem that brings together students, universities and financial institutions in an integrated manner. It enables students to find and fund high return college education, universities to engage and select the best-fit students and banks to lend in an effective and efficient manner.

In the last three years, we have enabled students to get the best deals on a $ 2.8+ Billion of loan requests and facilitated disbursements of more than $ 350+ Million in loans. GradRight won the HSBC Fintech Innovation Challenge supported by the Ministry of Electronics & IT, Government of India. With a strong presence in the U.S. and subsidiaries in India and commencement of UK operations, GradRight is well-poised for global expansion, having raised a Series A round of investments. GradRight’s 200+ team members across Hyderabad, Gurgaon, Bangalore, Kolkata and the US are led by alumni of IIT Delhi, IIT Kharagpur, BITS Pilani, ISB Hyderabad and University of Pennsylvania.

Brief:

We are pursuing a complex set of problems that involve building for an international audience and for an industry that has largely been service-centric. As a SDE at GradRight, you’ll bring an unmatched customer-centricity to your work, with a focus on building for the long term and large scale.

You’ll contribute to frameworks that enable flexible/scalable customer journeys and tie them with institutional knowledge to help us build the best experiences for students and our partners.

• Responsibilities:Contribute to design discussions and decisions around building scalable and modular architecture
• Build clean, modular and scalable backend services
• Participate in sprint ceremonies and actively contribute to scaling the engineering organization from a process perspective
• Stay on top of the software engineering ecosystem and propose new technologies/methodologies that can be adopted
• Contribute to engineering hiring by conducting interviews
• Champion infrastructure as code mindset and encourage automation
• Manage and mentor a small team of junior engineers
• Requirements:At least 4 years experience as an SDE, building large scale services
• Extensive experience in at least one programming language and ability to write maintainable, scalable and unit-testable code
• Strong understanding of software design principles and patterns
• Excellent command over data structures and algorithms
• Passion for solving complex problems
• Good understanding of various database technologies with strong opinions around their use cases
• Experience with performance monitoring and scaling backend services
• Experience with microservices and distributed systems in general
• Experience with team management
• Excellent written and verbal communication skills
• Good to have:Experience working with Node.js, MongoDB and Google Cloud
• Experience in CI/CD and cloud infrastructure management
• Worked on products that addressed an international audience
• Worked on products that scaled to millions of users
• Location: GurgaonAdditional resources:Our team - https://gradright.com/team.html
• Customer testimonials - https://gradright.com/testimonials.html
• GradRight on social media - LinkedIn, Instagram
• People will be eligible for ESOPs only after the 6 months of engagement with Gradright.

Person needs to have good MS office (word) skills, with mimumum qualification as a graduate.

Work involves onsite and offsite work.

Location at delhi (IIT delhi campus , delhi cantt and gurgaon)

Only freshers are needed.

Job Title: Full Stack Developer Trainer

Location: Poornima University, Jaipur

Duration:

Slot 1: 22nd July - 31st July 2024

Slot 2 : Sept last week or Oct first week 2024

Job Type: Part-time/Contractual

Overview: Poornima University, Jaipur, is seeking a skilled Full Stack Developer Trainer to conduct technical sessions in workshop mode for 3rd year B.Tech+FDA students starting from July 2024. The trainer will play a pivotal role in equipping students with the latest industry-relevant skills in full-stack development through hands-on workshops conducted on-campus.

Responsibilities:

• Design and deliver workshop-style technical sessions on full-stack development topics including but not limited to:
• Front-end technologies (HTML, CSS, JavaScript, React/Angular/Vue.js)
• Understanding of MERN Foundation
• Back-end technologies (Node.js, Python/Django, Ruby on Rails, Java/Spring)
• Database management (MySQL, PostgreSQL, MongoDB)
• API design and integration
• Version control systems (Git)
• Deployment and DevOps practices
• Develop practical assignments and projects that enhance students' understanding and application of full-stack development concepts.
• Provide mentoring and guidance to students on individual or group projects related to full-stack development.
• Assess and evaluate students' progress, providing constructive feedback for improvement.
• Collaborate with faculty members to align technical sessions with the curriculum and learning objectives of the B.Tech+FDA program.

Requirements:

• Proven professional experience of at least 5 years as a Full Stack Developer or a similar role with hands-on expertise in both front-end and back-end technologies.
• Strong proficiency in web development languages and frameworks.
• Familiarity with modern development tools and environments (IDEs, package managers, build tools).
• Knowledge of cloud platforms (AWS, Azure, Google Cloud), containerization (Docker), and CI/CD pipelines.
• Excellent communication skills with the ability to convey technical concepts effectively to students.
• Passion for teaching and mentoring, with a commitment to fostering a supportive and engaging learning environment.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field. Relevant certifications and/or industry experience will be an advantage.

Additional Information:

• This position is part-time/contractual, requiring on-campus presence during scheduled workshop sessions.
• The role offers an opportunity to contribute to the professional development of aspiring engineers and shape their skills in full-stack development.

Application Process: Interested candidates are invited to apply for this opportunity.

We are seeking a skilled PHP Developer with expertise in Laravel and WordPress to join our team. As a PHP Developer, you will be responsible for developing and maintaining web applications using PHP frameworks, primarily Laravel, and working with WordPress for content management system (CMS) projects. You will collaborate with a cross-functional team of designers, developers, and project managers to deliver high-quality, scalable solutions.

Responsibilities:

1. Develop and maintain web applications using PHP frameworks, primarily Laravel.
2. Collaborate with the team to gather and define project requirements, specifications, and technical designs.
3. Write clean, well-structured, and efficient code that follows best practices and coding standards.
4. Implement and integrate third-party APIs and services as needed.
5. Customize and extend WordPress functionalities using plugins and themes.
6. Optimize application performance and ensure scalability.
7. Troubleshoot and debug issues, perform testing, and provide timely resolutions.
8. Collaborate with designers to implement UI/UX designs and ensure a seamless user experience.
9. Stay updated with the latest trends, tools, and technologies related to PHP, Laravel, and WordPress.
10. Conduct code reviews and provide constructive feedback to ensure code quality and maintainability.
11. Document technical specifications, processes, and procedures.

Requirements:

1. Proven experience as a PHP Developer, preferably with Laravel and WordPress.
2. Strong knowledge of PHP web frameworks, specifically Laravel, and experience with WordPress development.
3. Proficiency in front-end technologies such as HTML, CSS, JavaScript, and jQuery.
4. Familiarity with relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB, Redis).
5. Experience working with version control systems, such as Git.
6. Understanding of MVC design patterns and OOP concepts.
7. Ability to write efficient SQL queries and optimize database performance.
8. Knowledge of RESTful web services and API development.
9. Familiarity with front-end frameworks/libraries (Vue.js, React) is a plus.

Looking for Quality Assurance Engineer|Bangalore to join a team of rockstar developers. The candidate should have a minimum of 1+ yr. of experience.

There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).

Company Background - We are a multinational software company that is growing at a fast pace. We have offices in Florida & New Delhi. Our clientele spreads across the US, Australia & APAC. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q4 2023.

Requirements-

Requirements:

• Bachelor’s degree in computer science or a similar field.
• Experience in Quality Assurance with Manual testing.
• Ability to project manage.
• Good problem-solving skills.
• Having experience with start up based organisation will be given priority.

Here is what we have on offer for you

• Glassdoor's rating of 4.8
• Free healthcare
• Laser-sharp focus on upskilling our employees
• Diverse & Inclusive teams
• Industry-par compensation & benefits
• Great work-life balance

Employment Type

Full-time

Inside Sales Executive

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails achieving daily lead generation targets.
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your https://resources.workable.com/territory-manager-job-description">assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects
• Daily Updation of lead tracker and Hubspot
• Maintain strong MIS of all leads and accounts.

Requirements

• Proven inside sales experience
• Track record of over-achieving quota
• Strong phone presence and experience making multiple calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively