Tosca Architect

Job Location: Gurgaon

Role Overview

We’re hiring a results-driven Sales Account Executive (AE) to execute sales strategies, close deals, and

drive revenue growth in India and the US. The ideal candidate has a proven track record of exceeding

quotas, building pipelines, and delivering measurable outcomes. This role requires hands-on

execution, collaboration across teams, and a focus on achieving targets.

Roles and Responsibilities:

● Execute Sales Plans: Develop and implement actionable strategies to meet and exceed

revenue goals.

● Build and Manage Pipeline: Prospect, qualify, and close deals, ensuring consistent pipeline

growth

● Close Deals: Lead negotiations, deliver compelling presentations, and achieve sales quotas.

● GTM strategies: Execute GTM strategies in India and US working with potential customers.

● Collaborate Across Teams: Work with Marketing, Product, and Engineering to align strategies

and improve execution.

● Build Customer Relationships: Establish trust with decision-makers, drive retention, and

identify upsell opportunities.

● Track Performance: Monitor KPIs, analyze data, and optimize strategies for better results.

● Mentor the Team: Coach SDRs and junior AEs to improve performance and achieve targets.

Desired Skills and Experience:

● 7+ years of sales experience, with a track record of exceeding quotas.

● 3+ years of experience (recent) in B2B SaaS products.

● Proven expertise in selling tech tools, integrations, and workflow automation solutions to

enterprise customers.

● Excellent negotiation, communication, and interpersonal skills.

● Data-driven mindset with strong analytical and problem-solving skills.

● Ability to thrive in a fast-paced, results-oriented environment.

Competencies Required

○ Excellent interpersonal skills

○ Good written and verbal communication

○ Focus on Results & Customer Experience

○ Entrepreneurial Orientation

○ Innovation and Openness to Learning.

Position - Recruiter & HR

About the role

Identify qualified Tech & Non-tech candidate profiles using various sourcing techniques

Proactively interact with potential candidates through various job portals, social media, and professional networks (e.g. LinkedIn, Indeed, Angle list)

Work directly with the founders and develop talent pipelines for future hiring needs and strategic roles

Ensuring a good candidate experience during the recruitment process

As our first HR hire, be responsible for some of the other early stage HR functions (Onboarding & Policies).

What are we looking for?

3-5+ years working in the early stage startups or similar organizations

You are a self-starter and can make decisions on your feet with minimal supervision, end-to-end ownership to drive outcomes.

You possess deep employee empathy

We are location agnostic, but in the same time zone (India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.

You are somebody who shares the same ethos.

Bonus

You've an interest in EdTech & learning.

You have interests outside work, in art, music, cooking, dance or any other similar skill.

What is our interview process?

An initial 30 min call to understand each other at a high level.

Work on a case study or assignment together to ensure a good match.

As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products.  Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.   

We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise.  If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.  

Who you are

• Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
• You work with cloud technologies, including the testing of REST services.
• You implement automatic reporting that will contribute to rapid resolution of failures.
• Capable of bringing together system testing with independently working components.
• Develop and execute comprehensive test strategies.
• You like mentoring other engineers about engineering, automation and testing best practices.

• You independently analyze and troubleshoot advanced Python code and microservices.
• You communicate and work cross-functionally and across management levels.
• You advocate for doing the right thing even if it’s difficult.
  
  

What you will achieve

In your first 3 months: Fluency

• You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
• You will have developed a strong understanding and strategy for the independent nature of our testing needs.
• You will apply that strategy to design and start building an initial framework with reporting.
• You will commit multiple high-value automated tests and start the process of addressing CI failures.

In your first 6 months: Mastery

• You will contribute to design discussions and participate in code reviews. 
• You will continuously learn and expand the automation testing framework. 
• You will contribute to improving functional API documentation. 
• You will take ownership of test failures to ensure our CI system stays reliable.
• You will mentor and coordinate work with other SDETs
• You will start to explore performance and other testing areas of testing needs.

Bonus if you have:

• Knowledge of IP traffic concepts and terminology
• Experience with VoIP, Telecommunication Systems, and Communication technologies
• Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes 
• Build automation that developers can use locally. 
• Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2 
• Experience in load testing complex real-time communication platforms

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations 

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Meals & Transportation

Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. 

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

• Summary:

  The Business Development Executive is responsible for generating leads, advancing the sales process, closing new business, and achieving/assisting in the achievement of opportunity-based sales quotas. The Business Development Executive will conduct research to identify leads and reach business targets through telephone, email, and in person. This individual will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects.

  Job Duties:

  • Cold­call prospects that are generated by external sources of lead.
  • Develop sales opportunities by researching and identifying potential accounts.
  • Identify decision-makers within targeted leads to begin the sales process.
  • Penetrate all targeted accounts and radiate sales from within the client base.
  • Collaborate with appropriate team members to determine necessary strategic sales

  approaches

  • Create and deliver qualified opportunities to other team members
  • Maintain and expand the company’s database of prospects.
  • Ensure follow­up by passing leads to appropriate team members with calls­to­action, dates,

  complete profile information, sources, etc.

  • Set up and deliver sales presentations, product/service demonstrations, and other sales

  actions

  • Assist in creating RFP responses to potential clients.
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
  • Make outbound follow­up calls to existing clients via telephone and email cross­sell and

  up­sell.

  • Handle inbound, unsolicited prospect calls and convert them into sales.
  • Overcome objections of prospective customers.
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and
  • prepare sales order forms and/or reports.
  • Enter new customer data and update changes to existing accounts in the corporate database.
  • Attend periodic sales training where applicable.
  • Appropriately communicate brand identity and corporate position.
  • Hands-on with CRM ( eg; Hubspot, Zoho)
  • Managing the meetings on Zoom, Microsoft Teams
  • Hands-on with the email campaigns & sales tools.
  • Public Cloud and Analytics sales background

   

   

  Requirements:

  • University or college degree in Communications, Marketing, or an acceptable combination of

  education and experience.

  • Five years of direct work experience in a sales or telesales capacity.
  • Best to have - Microsoft Azure & Big Data – AI Offerings
  • Demonstrated ability to convert prospects, close deals, and achieve sales quotas
  • Solid experience in opportunity qualification, pre­call planning, call control, account

  development, and time management.

  • Success in qualifying opportunities involving multiple key decision-makers.
  • Strong knowledge of sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to travel and attend sales events or exhibits.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.
  • Experience with customer relationship management software.

  Working Conditions:

  • Some travel may be required
  • Ability to attend and conduct the presentation

Full Stack Developer

Skills:

• Proficiency with JavaScript and HTML5

• Minimum 2+ years of hands-on experience with AngularJS and Angular Frameworks

• Experience with Java, JSON, Spring Boot and Hibernate 

• Experience with MYSQL databases

• Familiarity with Linux environments

• Experience with GIT 

• Hands on experience with AWS S3 is preferred

• Experience with web servers & application servers such as Apache and Nginx is good to have

Responsibilities: 

• Design and develop client-side and server-side architecture

• Develop and manage well-functioning database

• Implementation of approved user interface

• Design and construction of REST APIs

• Server management and deployment for the relevant environment

• Create and manage nurture streams across email, digital, and direct mail that will progress the leads through various sales stages of the buyer's life cycle from awareness to selection
• Run campaigns for lead management, lead nurturing, lead scoring, and lead routing
• Look at holistic data on leads and customers to evaluate successful strategies and areas for improvement/growth.
• Iterate and optimize campaigns to drive the best possible results
• Work with the Product Marketing team to create and develop content-rich nurturing programs using consumer insights data and marketing automation tools 
• Partner with marketing to improve strategy and execution of demand generation efforts
• Collaborate with sales operations on improving and troubleshooting issues with the lead management process
• Develop and maintain nurture reporting methodology, reports and dashboards, including performance metrics for nurture tracks and KPIs for overall program performance

• 5-6 years in Marketing or Sales Operations role
• At least 3+ years of experience managing email campaigns and program implementation
• Strong experience using marketing automation tools is essential
• Deep understanding of lead-to-revenue demand funnels, their characteristics and what causes Leads to move across stages
• Experience in B2B software / SaaS space will be a big advantage
• MBA from a reputed college, preferably in Sales and/or Marketing. 
• Excellent English presentation, written, and verbal communication skills, with an eye for quality and relevance
• Strength in collaborating with cross-functional teams, including Product Marketing, Sales and Marketing
• Self-directed, organized team player who is capable of hands-on- execution as well as long term business planning
• Implement email marketing strategies to cultivate leads into new customers (and demonstrate with data).
• Set up and document lead nurturing processes
• Plan and implement trigger-based nurturing programs that target all stages of prospect development