Test Architect

1. Develop, and maintain Java applications using Core Java, Spring framework, JDBC, and threading concepts.
2. Strong understanding of the Spring framework and its various modules.
3. Experience with JDBC for database connectivity and manipulation
4. Utilize database management systems to store and retrieve data efficiently.
5. Proficiency in Core Java8 and thorough understanding of threading concepts and concurrent programming.
6. Experience in in working with relational and nosql databases.
7. Basic understanding of cloud platforms such as Azure and GCP and gain experience on DevOps practices is added advantage.
8. Knowledge of containerization technologies (e.g., Docker, Kubernetes)
9. Perform debugging and troubleshooting of applications using log analysis techniques.
10. Understand multi-service flow and integration between components.
11. Handle large-scale data processing tasks efficiently and effectively.
12. Hands on experience using Spark is an added advantage.
13. Good problem-solving and analytical abilities.
14. Collaborate with cross-functional teams to identify and solve complex technical problems.
15. Knowledge of Agile methodologies such as Scrum or Kanban
16. Stay updated with the latest technologies and industry trends to improve development processes continuously and methodologies

If interested please share your resume with details :

Total Experience -

Relevant Experience in Java,Spring,Data structures,Alogorithm,SQL, -

Relevant Experience in Cloud - AWS/Azure/GCP -

Current CTC -

Expected CTC -

Notice Period -

Reason for change -

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

• Support the promotion of Crediwatch’s products and new features to prospective and existing clients
• Establish right contact within companies and develop long term relationships based on building trust and credibility
• Support the process of proactively identifying and qualifying leads and new prospects
• Coordinate the process to set-up product demos with prospective clients
• Communicate company products and services effectively
• Coordinate the preparation of timely reports and analytics to regularly evaluate and review the plans and strategy.

• Investigating user experience design requirements for our suite of digital assets.
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Adhering to style standards on typography and graphic design.

• A bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services.
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks

The ideal candidate will have a passion for technology and software building. Attention to detail and an analytical mind are essential qualities in this role. You will have to works on both technical and design aspects of software projects. A proactive approach to problem-solving as well as a detailed understanding of coding is essential. If finding issues and fixing them with beautiful, meticulous code are among the talents that make you tick, we’d like to hear from you.

• Experience in Microsoft .NET technologies such as .NET Framework, .NET CORE, .NET 5, ASP.NET, ASP.NET CORE, .NET Standard.
• Experience in Designing, Modelling and Development of Database using SQL Server, MySQL, MariaDB, PostgreSQL.
• Working experience of TSQL, SPs, functions, Optimization techniques, Indexes etc.,
• Hand on experience on Creating RIA (Rich Internet Application) with HTML5, CSS, Java script, jQuery, AJAX and Telerik tool kit.
• Strong knowledge of Object-Oriented Design Methodologies and design patterns.
• Deep knowledge in WPF, WCF, LINQ, Multithreading, WebSocket, Asynchronous, Parallel Programming
• Knowledge on Cloud Architecture, Azure, AWS Services, containerization strategy micro services.
• Knowledge on SVN, GIT, markdown, latex is must.
• Hands on experience in Linux or Unix is an added advantage.
• Good to have knowledge on Go, Angular, React.
• Good to have knowledge on CI/CD/CT environment with unit test automation, pipeline-based code deployments etc

• Extensive knowledge of Software Development Life Cycle (SDLC) and have worked using Waterfall and Agile methodologies.
• Effective in working independently and collaboratively in teams with excellent written and verbal communication skills.
• Describe and document technical design, specifications of software product features
• Ability to represent ideas in conceptual block diagram and converting the same into final schematics and project completion capabilities.
• Responsible and interfacing with Client/Project Manager, Development, Architecture, QA teams to collect and execute the requirements.
• Ensure architecture design and development best practices are in place and followed, as well as change management and other process guidelines.

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/IP, POP/SMTP, etc
• Ability to perform under pressure.
• Very Good technical & communication skills to be exhibited in all the roles to be performed
• Candidates are expected to be creative and innovative in providing complex enterprise integration solutions to large financial institutions across the Globe.
• Ability to adapt quickly and manage difficult situations while remaining upbeat and positive always.
• Hands-on experience in revamping any existing software into new business effective and user-friendly applications by solving complex technical problems / known issues with new systems.
• Must have functional experience in designing applications to develop integrated solutions for voice & multi-media related applications.

                                                             Tech Lead - BizzTM

Job Title: Tech Lead

 Location: Gurgaon

About us

BizzTM is an innovative retail platform that offers access to a range of e-commerce products through a network of local 'BizzOwners' in Tier2+ cities. It brings the variety and range of e-commerce categories to the aspirational population in these cities which are underserved by e-commerce due to high delivery costs and the need for trust.

Experience Required:

 4-6 years of experience About the role We are looking for a Tech Lead to turn our vision and product into easy-to-use software for our Clients.

Responsibilities:

• Responsibility for delivery of overall technical solution on schedule and time
• Knowledge in developing enterprise solution architecture design for solving complex business problems considering re-use, scalability, reliability, innovation and emerging technology trends
• Evaluates solutions to ensure that they are in alignment with the broader organization's mission, strategy / objectives, capabilities and processes using industry recognized architectural models and roadmaps
• Works with the business to understand and solve complex problems, by presenting various solution options and technical concepts in a comprehensible manner
• Evaluates emerging technologies and drive digital transformation while providing solutions to problems with innovative and creative ideas
• Works closely and continuously with the business to focus on meeting business requirements and incorporating broader aspects such as data privacy & sovereignty, business continuity, information security, integration with other systems, etc.
• Recognizes industry technology trends and emerging technologies, understands how businesses can adopt them
• Capable to work across multiple projects / engagements with varied stakeholders.
• Oversight on the implementation through periodic reviews and due diligence checks to confirm the developed solution complies with architectural design

Requirements:

• Experience of Design & development of MVC, REST API services on Node.js based framework(FeathersJS/ExpressJS)
• Experience of Object oriented programming
• Proven ability to deliver in a fast-paced development environment
• Strong programming skills (Javascript, CSS, HTML, ReactJS)
• Experience with SQL based database
• A positive attitude, and a team player
• Experience with scalable architectures using API management, container orchestration (e.g. Kubernetes, Cloud Foundry etc.), API management, microservice frameworks, etc.
• Broad and extensive knowledge of the software development process and its technologies & engineering practices like DevOps, Continuous Integration & Delivery
• Experienced in client-side app design and development in Angular, ReactJS, NodeJS etc.
• Significant experience in presenting ideas, products, concept papers to varied audiences
• Software development full lifecycle methodologies, patterns, frameworks, libraries and tools