DESCRIPTION
HyperVerge is a global deep tech AI company serving clients across India, Africa ASEAN and US regions. Our market-leading AI technology is ranked among the bests on the globally reputed leaderboards such as NIST. Our AI products are used by large enterprises like Jio, Vodafone, Airbus, SBI, Bajaj, ICICI Securities and unicorns such as Grab, Groww, Byjus, and Cred for verifying the identities of their customers and preventing fraud.
We have powered more than 500 million (~7% of the world’s population) ID checks in the last three years!
MISSION:
As part of our rapid growth plan, we are looking to onboard a dynamic and ambitious salesperson in our India Sales team. This team member will be a hunter and be responsible to generate new recurring revenue by acquiring new customers for HyperVerge’s products
OUTCOMES EXPECTED – FIRST YEAR:
Goals
- Develop a deep understanding of HyperVerge technology and products within the first month
- To acquire 12+ new logos and thereby generate $75K New MRR (~$300K New Total Revenue) for HyperVerge by End of March 31, 2023.
- Consistently achieve and exceed mutually agreed upon monthly sales goals
RESPONSIBILITIES
- Sales Execution
- Drive new revenue by taking charge of the full sales cycle following the established sales process. You will primarily be responsible for leading qualified opportunities to closures. In addition, you will also be expected to hunt, prospect and qualify a certain number of leads every month as these are key skills for a salesperson to always sharpen.
- The role is a combination of both Inside Sales and Field Sales. Travel to client offices as necessary.
- Closely collaborate with various internal teams as necessary.
- Sales Strategy:
- Build a strategically selected list of target clients (with the help of the Sales Leader)
- Exploring new markets/target segments
- Assist the Product team in meetings to understand problems clients are facing
- Constantly refine our Go-to-Market approach based on sales objectives and market situation.
- Collaborate:
- Constantly evolve and collaborate to find methods to connect and pitch to top-level executives and decision-makers at prospects
- Establish a clear use case and manage pilots with measurable business impact
- Collaborate with internal teams to launch new publisher-focused products with your partners
- Collate and interpret partner feedback to facilitate improved products
- Share and build a best-practices knowledge base to share with current and future sales team members
- Ownership:
- Be the primary point of contact for your client stakeholders and be fully responsible for driving client conversation from HyperVerge.
- Proactively share insights and learnings from client conversations
- Reporting and Insight Generation
- Ensure CRM is always updated.
- Work with Sales Leader in generating insights on how to make the sales team more efficient.
REQUIREMENTS
- 1+ years of experience with B2B Saas sales functions, and has the necessary mindset to scale with an established sales process.
- Has handled accounts of ACV of $50K and above
- Excellent written and verbal communication via phone, email and in-person meetings
- Good to have - deep understanding of onboarding and KYC processes in B2C companies
- Travel - 25% domestic travel required for client engagements
COMPETENCIES:
- Hunter
- Understands clearly what it takes to generate New Revenue - identify a lead, generate interest, discover problems and is energized by (at least not afraid of) difficult situations, conversations, negotiations, conflict, rejection, etc.
- Competitive and result-focused
- Spends 80% of focused time on creating new revenue (Exceeds revenue and pipeline targets)
- Execution
- Be great at the execution of an established process.
- Be able to adapt to emerging situations as far as key values/boundary conditions are being met.
- Domain Knowledge and network
- Good track record of selling to the Financial Services industry (preferable)
- Knows decision-makers and has a working relationship across organizations in the industry
- In-depth understanding of one of these - lending, insurance, securities, credit cards or mutual funds and an understanding of the critical industry problems
- Analytical and Problem-Solving Skills
- High grasping power - Quick to understand and absorb qualitative or quantitative data and draw insightful conclusions from it
- Strong attention to detail - does not let important details slip through the cracks
- Learning
- Intellectual curiosity - loves to ask questions and is genuinely interested in learning the client's needs
- Enthusiastic about learning and trying new approaches, best practices, and ideas and not overly attached to what has worked in the past
- Work ethics
- Proactively pursues the company mission with a high degree of energy and daily activity.
- Follow-through on Commitments to both clients and team member
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The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction
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- Speech Recognition model development across multiple languages.
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- Implement and deliver PoC's /UATs products on the Rezo platform.
- Responsible for product performance, robustness and reliability.
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- 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
- Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
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- Previous experience with working in Conversational AI is a plus.
- Git portfolios will be helpful.
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
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Explore more here
http://www.rezo.ai/">www.rezo.ai
Electrum is looking for an experienced and proficient DevOps Engineer. This role will provide you with an opportunity to explore what’s possible in a collaborative and innovative work environment. If your goal is to work with a team of talented professionals that is keenly focused on solving complex business problems and supporting product innovation with technology, you might be our new DevOps Engineer. With this position, you will be involved in building out systems for our rapidly expanding team, enabling the whole engineering group to operate more effectively and iterate at top speed in an open, collaborative environment. The ideal candidate will have a solid background in software engineering and a vivid experience in deploying product updates, identifying production issues, and implementing integrations. The ideal candidate has proven capabilities and experience in risk-taking, is willing to take up challenges, and is a strong believer in efficiency and innovation with exceptional communication and documentation skills.
YOU WILL:
- Plan for future infrastructure as well as maintain & optimize the existing infrastructure.
- Conceptualize, architect, and build:
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- Work with developers & QA team to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional, and performance status.
- Work with developers to institute systems, policies, and workflows which allow for a rollback of deployments.
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- Interface with developers and triage SQL queries that need to be executed in production environments.
- Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
- Assist the developers and on calls for other teams with a postmortem, follow up and review of issues affecting production availability.
- Scale Electum platform to handle millions of requests concurrently.
- Reduce Mean Time To Recovery (MTTR), enable High Availability and Disaster Recovery
PREREQUISITES:
- Bachelor’s degree in engineering, computer science, or related field, or equivalent work experience.
- Minimum of six years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructures such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail, and other services provided by AWS.
- At least 2 years of experience in building and owning serverless infrastructure.
- At least 2 years of scripting experience in Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible).
- Experience building a multi-region highly available auto-scaling infrastructure that optimizes performance and cost.
- Experience in automating the provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
- Must have prior experience automating deployments to production and lower environments.
- Worked on providing solutions for major automation with scripts or infrastructure.
- Experience with APM tools such as DataDog and log management tools.
- Experience in designing and implementing Essential Functions System Architecture Process; establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
- Experience establishing and enforcing:
- 1. System monitoring tools and standards
- 2. Risk Assessment policies and standards
- 3. Escalation policies and standards
- Excellent DevOps engineering, team management, and collaboration skills.
- Advanced knowledge of programming languages such as Python and writing code and scripts.
- Experience or knowledge in - Application Performance Monitoring (APM), and prior experience as an open-source contributor will be preferred.
Location: Bangalore
Immediate joiners to 15 days joiners preferred
Skills: C#, ASP.NET, ENTITY FRAMEWORK, Dotnet fullstack development
Job Description
Delivery Manager -
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Manage a delivery team to ensure timely and accurate customer deliveries.
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Oversee daily activities of the delivery team and provide direction and guidance as needed.
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Perform resource allocations and workload assignments according to delivery requirements.
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Ensure that team maintains a high level of competence and operational excellence.
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Evaluate the performance of team members and determine training needs.
Roles & Responsibilities
Delivery Management and Escalations
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Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value
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Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same
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Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner
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Prepare and provide progress reports and updates
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Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures
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Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner
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Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review
People and Team Management
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Work closely with SM in removing roadblocks to their work
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Understand and solves learning, development, and training needs of Projects and team members
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Set-up goals/Roles & Responsibilities for the group/team members
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Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members
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Takes all Hiring decisions
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Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM
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Work with Agile Coach to find and execute training needs and places for improvement
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Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.
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Evaluate the engagement level of the group/team members and take respective actions
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Experimenting with innovation projects, pet projects, product ideas
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Drives cultural change working along with Agile Coach
Process
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Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.
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Improving hiring and staffing process, future planning for the group growth
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Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices
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Get Project/Delivery Audits done for Projects at regular intervals and take respective actions
360 Degree review
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Create a 360 view of project health metrics as per Srijan standards
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Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums
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Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members
Organizational contributions
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Participate and represent group in Strategy meet with required details
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Encourage team-members/group to participate in Organisation contributions/forums
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Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.
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Be an evangelist and help HR in hiring/onboarding
Required Skills/Experience
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Overall Experience of 10+ years in the Industry
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Good experience in Agile methodology
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Analytical skills
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Well-developed interpersonal skills
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Commercial awareness
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Effective Communication
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Team working skills
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Ability to motivate people
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Management and leadership skills
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We are looking for a skilled computer programmer who is comfortable with both front and back end programming. Hands-on with UI and server-side is highly desirable.
You will get hands on experience in latest technologies and skills like ReactJS, NodeJS, MongoDB, REST API etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.
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- Prior experience with at least one no-sql database such as MongoDB.
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
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