Account Executive

ey Responsibilities:

• Design, develop, and maintain microservices using Java (Spring Boot).
• Implement RESTful APIs and ensure integration with front-end and third-party services.
• Work with AWS services such as EC2, ECS, Lambda, S3, RDS, API Gateway, CloudWatch, etc.
• Utilize CI/CD pipelines (Jenkins / GitHub Actions / AWS CodePipeline) for deployment automation.
• Implement security, scalability, and high availability best practices in microservice architecture.
• Collaborate with DevOps, QA, and Product teams to deliver robust solutions.
• Monitor and troubleshoot production issues using AWS CloudWatch / ELK / Prometheus & Grafana.
• Participate in code reviews, design discussions, and agile ceremonies.

Required Skills & Qualifications:

• Strong proficiency in Java 8+, Spring Boot, Spring Cloud, and RESTful APIs.
• Solid understanding of microservices architecture and service discovery / communication patterns (Eureka, Feign, Ribbon, etc.).
• Hands-on experience with AWS Cloud (ECS, Lambda, API Gateway, RDS, DynamoDB, S3, CloudFormation).
• Experience with Docker and Kubernetes for containerization and orchestration.
• Proficient in RDBMS / NoSQL databases (MySQL, PostgreSQL, MongoDB).
• Familiar with CI/CD pipelines, Git, and DevOps best practices.
• Knowledge of message brokers (Kafka, RabbitMQ, SQS) is a plus.
• Strong debugging, problem-solving, and analytical skills.

We are looking for Freelance Talent Acquisition (TA) professionals to support our hiring requirements on a contract / project basis. The selected freelancer will work closely with hiring managers to manage end-to-end recruitment and ensure timely closure of open positions.

Roles & Responsibilities:

• Understand hiring requirements, role specifications, and timelines in coordination with hiring managers
• Manage end-to-end recruitment for assigned positions on a freelance basis
• Source candidates through job portals, LinkedIn, referrals, databases, and social media platforms
• Screen resumes and conduct initial telephonic or video interviews
• Coordinate interviews between candidates and internal stakeholders
• Maintain a strong candidate pipeline and ensure a positive candidate experience
• Share regular hiring updates, trackers, and recruitment reports
• Support negotiations, and documentation wherever required
• Ensure adherence to hiring guidelines, confidentiality, and data protection norms
• Handle bulk, lateral, or niche hiring as per project requirements

We are seeking an Inside Sales Manager to lead and grow our sales team. The role involves managing SDRs, driving lead generation, building client relationships, and achieving revenue targets. Should have done IT enterprise sale and revenue in USA & Middle east

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

ROLE SUMMARY:

• Our growing company is seeking to hire a Scrum Master who will be able to contribute to our Project Function team in organizing our ongoing and new projects. This task involves facilitating the cross-functional teams in executing the principles of Agile, organizing and participating in stakeholder meetings, and is responsible for removing the impediments that are preventing the teams from completing the work.
• To be successful as a Scrum Master, you will need to be able to work on tight deadlines, and have exceptional verbal, written, and presentation skills. MBA and at least 1 year of experience in IT industry is required for consideration.

QUALIFICATION:

• 3-6 years of experience in agile and scrum; Exposure to JIRA
• CSM/PSM Certification from Scrum Alliance (Mandatory)

ROLES AND RESPONSIBILITIES:

• 1. Lead the scrum team in using Agile methodology and scrum/KANBAN practices
• 2. Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible
• 3. Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.
• 4. Responsible for ensuring Scrum/KANBAN is understood and the team adheres to Scrum/KANBAN theory, practice, and guidelines.
• 5. Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.
• 6. Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
• 7. Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• 8. Be the point of contact for external communications (e.g., from customers or stakeholders), Facilitate internal communication and effective collaboration
• 9. Determining and managing tasks, issues, risks, and action items, Removing impediments to the Development Team’s progress
• 10. Monitoring progress and performance and helping teams to make improvements.
• 11. Planning and organizing demos and product/system testing.
• 12. Assist the Product Owner with the Product Backlog
• 13. Works with Agile coaches and other Scrum master's to grow within the role.
• 14. Resolve team impediments with other Scrum master's to increase the effectiveness of the application of Scrum in the organization.

COMPETENCIES:

• Excellent verbal and written communications
• Strategic decision making
• Willingness to learn and develop your skill set
• Works well within a team environment
• Logical thinker with good problem solving and analytical skills
• Willingness to get to the root of the problem
• Proactive can do and can think the approach to the job

LOCATION:

• All roles at Byteridge are Work from Home except in cases where Clients may ask you to work at their location or in cases where performance issues are identified. If you are asked by the Client to work in a location other than our base locations (Hyderabad, Chennai, Bangalore & Delhi) you may claim an extra reimbursement as per policy.

• Relevant experience in React JS  5+ Year

• Experience in Hooks, Typescript

• Experience in GraphQL (Query & Mutations)
• Strong experience in Jest for Unit Testing
• Knowledge on docker, K8 and Kafka

Responsibilities and Duties:

1. Work on an intranet portal for excellent employee user experience and productivity using Java full stack tools (React/Angular + Java (Spring boot)
2. Support Web App built for employee IT Applications provisioning process.
3. Take static design components and develop solutions to elevate work into engaging digital experiences.
4. Collaborate with the team to build backend code and integrations as needed.
5. Develop user interfaces that are standards-compliant, cross-browser compatible, and performance-optimized.
6. Create and maintain a repository of common and reusable code.
7. Develop and maintain documentation for code.

Qualifications & Skills:

1. Hands on experience with HTML, CSS, JavaScript, React (or Angular with willingness to explore React)
2. 6+ years of experience in Java full stack web app development
3. Familiarity with developing custom components as well as using component libraries such as MUI/Bootstrap/Ant Design
4. Comfortable navigating inside a UNIX/Linux environment
5. Ability to write REST APIs and consume with AJAX calls
6. Experience with Java/ Core Java

Perks and Benefits:

1. Attractive Bonus and Stock options for eligible positions
2. A whole suite of best in class leave bouquet: Paid Time Off , Maternity leave, Paternity leave, Sick leave, Casual Leaves, National Holidays  etc.
3. Medical insurance benefits of 5L covering parents (including COVID hospitalization)
4. Learning and Development - certification reimbursement (as applicable)
5. Host of benefits to curate your salary as per your need
6. Relocation benefits
7. World class office infrastructure with Gaming rooms, plush pantry and Break out areas. 

About YEXT:

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.