Team Leader- Inside Sales
at This opening is with a IT Software based company
● Raising Weekly Lead Generation.
● Understanding the client requirements and their need.
● Demonstrating and explaining the cloud infrastructure and it’s advantages.
● Strong follow up with clients.
● Interaction with IT Heads/CEO/CIO,etc. regarding Cloud Emails.
● Maintaining the follow ups with the clients.
● Aiming to achieve Monthly, quarterly targets,
● Actively seeking out for new sales opportunities through cold calling and networking.
● Organizing sales visits or online demo with the clients.
● Converting Leads into Opportunities.
● Forecasting the Opportunities.
● Must be eager to learn new cloud solutions and constantly improve skills to deliver an edge of technology to
customers
● The person should be aware of windows management policies. Understanding on IT infra basic
functionalities will be an added advantage
Shubham Vishwakarma
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§ Generating Lead, Sales Enquiry, Preparation of Quotation, Follow-up with clients, Generating enquiries from new and existing customers, Market research and survey, Focus more on new business generation.
§ Maintaining strong relationships with customers, Attend customer complaints, Payment follow up & on time payment collection from customer
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Qualification : Any Graduate / Post Graduate or above with Below Skills
Experience : 5 to 7 years
Location : Mumbai
Languages Known : English, Hindi, & Local Language (Must)
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The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
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Location: Bangalore OR Hongkong
Experience: 4 to 7 Years
Notice period: 30 days or Less
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon