Telesales Executive

Job Title: Lead - Monitoring

Location: Gurgaon

Experience Required: 8+ Years

Job Type: Full Time

Position Summary

We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring.

As the Lead - Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions.

This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance.

Roles and Responsibilities

• Monitor System Performance:
• Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability.
• Troubleshooting and Issue Resolution:
• Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
• Capacity Planning:
• Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
• Incident Response:
• Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
• Monitoring Tools Management:
• Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
• Performance Analysis:
• Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
• Cloud Monitoring:
• Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively.
• Synthetic Monitoring:
• Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.
• Documentation and Reporting:
• Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics.
• KPIs and Dashboards:
• Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management.
• Team Leadership:
• Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.

Skills and Qualifications

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. (Master’s degree preferred)
• Experience:
• Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role.
• Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
• Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization.
• Technical Skills:
• Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks.
• Strong analytical, problem-solving, and decision-making skills.
• Soft Skills:
• Strong leadership, communication, and team collaboration abilities.
• Experience in publishing KPIs, dashboards, and other reporting mechanisms.

Good to Have Certifications (Preferred):

• ITIL Foundation
• Certified Monitoring Professional (CMP)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: SCOM (if available)

Position/Title: Manager – Billing and Cash Application

Department: Corporate Finance

Level: Full-time

Location: Mumbai

About Aeries

Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

Read about us at: https://aeriestechnology.com/careers/

Roles & Responsibilities:

·        Generate accurate and timely invoices for corporate clients based on contractual terms and pricing structures.

·        Verify billing data and ensure completeness, accuracy, and compliance with internal controls.

·        Review and resolve any discrepancies or issues related to billing data before finalizing invoices.

·        Monitor billing schedules and deadlines, ensuring invoices are processed and delivered on time.

·        Monthly revenue analysis and preparing revenue reports with summarized commentary for variation.

·        Ensuring correct recording of invoices in the ERP system.

·        Work closely with the management team and business leads for billing inputs and approvals.

·        Automation of the manual processes in excel and customization of reports in ERP

·        Works closely with sales, marketing, business heads, and other support functions in assisting for any Adhoc analysis to enable decision making.

Critical requirements for the role (Must-Haves)

·        MBA Finance Full time/Part time or BCom or Inter CA with strong technical knowledge.

·        8 years of post-qualification experience across Billing, Accounting, Automation, Revenue.

·        Experience of working in mid/small size IT company.

·        Excellent with Excel and Intermediate knowledge of ERP.

·        Good communication skills and team player.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Job Description: Senior Software Developer (React.js)

Location: [Pune, Maharashtra]

Overview: We are seeking a highly skilled Senior Software Developer with extensive experience in React.js to join our dynamic team. As a Senior Developer, you will be responsible for leading the development of cutting-edge web applications using React.js and related technologies. Your expertise will play a crucial role in designing and implementing scalable software solutions that meet our clients' needs and contribute to the overall success of our project.

Responsibilities:

• Lead the design and development of complex web applications using React.js and other modern JavaScript libraries and frameworks.
• Collaborate closely with product managers, designers, and other stakeholders to gather requirements, design solutions, and deliver high-quality software.
• Architect and implement reusable components and front-end libraries for future use.
• Optimize applications for maximum speed and scalability while ensuring cross-browser and cross-device compatibility.
• Stay updated with the latest industry trends in front-end development and mentor junior developers in best practices.
• Conduct code reviews and provide constructive feedback to ensure code quality and standards adherence.
• Troubleshoot issues, fix bugs, and improve application performance.
• Participate in Agile ceremonies and contribute to the continuous improvement of development processes.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
• Minimum of 10 years of professional experience in software development, with at least 5 years specifically using React.js.
• Strong proficiency in JavaScript, including ES6+ features.
• Experience with state management libraries such as Redux, MobX, or Context API.
• Deep understanding of web markup, including HTML5 and CSS3.
• Familiarity with RESTful APIs and asynchronous request handling.
• Solid understanding of version control using Git or similar systems.
• Excellent communication skills and ability to work effectively in a collaborative team environment.
• Proven track record of delivering high-quality software solutions on time.

Preferred Skills:

• Experience with TypeScript or similar statically typed languages.
• Knowledge of server-side rendering and Node.js.
• Familiarity with modern front-end build pipelines and tools, such as Webpack, Babel, and npm.
• Understanding of CI/CD pipelines and automated testing frameworks.
• Contribution to open-source projects or a strong GitHub profile.

Benefits:

• Competitive salary and performance-based bonuses.
• Flexible work hours and remote work options.

Join us and contribute to building innovative and scalable solutions using the latest technologies in a collaborative and supportive environment. Apply now to be part of our growing team of talented developers!

Company Overview: Welcome to Office Advisor – where technology meets the future of commercial real estate in India! With our advanced technology platform, we're simplifying the office search process, connecting businesses with their ideal workspace effortlessly. Join us as we redefine the future of workspace solutions at Office Advisor.

Position Overview: Our platform is poised to transform the way businesses discover their perfect office space in India, and as an Inventory Manager, you will be the custodian of this transformative experience. We're seeking a meticulous and dedicated individual to curate and maintain our inventory.  Your attention to detail and proactive approach will be instrumental in creating a smooth experience for our users.

Key Responsibilities:

• Forge strong relationships with developers and landowners, acting as the primary point of contact for inventory updates and new listings.
• Update the platform with accurate and comprehensive inventory listings, including relevant details such as location, amenities, and pricing.
• Coordinate with internal teams to ensure all inventory data is up-to-date and reflects real-time availability.
• Document transaction fees and confirm them with stakeholders, ensuring transparency and clarity in all dealings.
• Collaborate closely with the tech team to implement new features and functionalities that optimize inventory visibility and accessibility.
• Act as a liaison between developers and potential tenants, addressing any inquiries or concerns promptly and professionally.
• Continuously monitor market trends and competitor activity to identify new opportunities and improve our offerings.

Qualifications:

• Bachelor's degree in business administration, or a related field.
• Prior experience in real estate, property management, or a similar role is preferred.
• Strong communication and negotiation skills, with the ability to build and maintain relationships.
• Excellent organizational abilities and attention to detail.
• Proficiency in using technology platforms for data management and analysis.
• A proactive mindset with the ability to thrive in a dynamic, fast-paced environment.

Join us in shaping the future of commercial real estate in India and be part of a dynamic team dedicated to innovation and excellence. Apply now to embark on an exciting journey with Office Advisor!

• AWS Cloud, CICD, Serverless setups, Monitoring Setup
• Performance setup, scalability in hands experience, Linux expertise, DevOps Operations

• AWS Cloud, CICD, Serverless setups, Monitoring Setup, Performance setup, scalability in hands experience, Linux expertise, DevOps Operations.