Telesales Executive

Who We Are:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years. 

We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.  

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions. 

Who You Are: 

You are looking for an opportunity to bring your customer centric approach and thinking to an impactful role that allows you to perform various administrative and support tasks, including answering customer emails, chats and text messages, scheduling customer meetings, greeting customers and managing our video conferencing community room/lobby, in addition to tracking and maintaining customer entry logs and call queues. You will be a client facing facilitator to our team for intake of customers and well as following our culture and performance standards. 

You are comfortable assisting team members in a high-performance, high-accountability environment, and will leverage your excellent communication skills and working knowledge of time management, organization and administrative skills to support our customers and teams.

To be successful in this role, you will be confident, efficient, energetic, positive and optimistic while navigating a high-demand “virtual” room of customers and team members. You are the first impression for our customers to welcome, engage and field customer questions and inquiries directly to our representatives. Strong collaboration, time-management and prioritization skills are critical to the success of this role. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions. 

What You’ll Be Doing:

• Duties to include: greeting customers, updating the call queue, managing lobby, responding to SMS and email; in addition to building templated customer accounts information when needed
• Answers video calls, chats and emails and will schedule appointments with team members 
• Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments to keep the team accountable via CRM
• Create best practices on waiting room etiquette and maintaining a great zoom room environment
• Enter data into spreadsheets or update office calendars
• Answer and route customer phone calls and oversee transfers
• Assist and send reviews for customers to complete and score/rate their customer experience
• Monitor and logging all systems and customer data to ensure they are up and running properly and timely service is provided
• Assisting and prioritizing at-risk and urgent customer needs in a quick fashion
• Responsible for pipeline organizing and creating task reminders for the team
• Increase your product knowledge and skills by participating in department meetings and trainings
• Other duties may be assigned and/or modified as business needs change

What You’ll Bring: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Experience/Education/Certifications Required:

• Graduation required
• Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
• Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
• Experience answering high call volume calls and solving customer’s needs preferred
• Excellent phone, email and instant messaging communication skills
• Organization skills to keep accurate records and find important information quickly
• Time management skills to prioritize and complete a side variety of tasks throughout the day in a fast-paced environment
• Patience and listening skills to respond appropriate and interact positively with customers
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
• Emotional intelligence with the ability to adjust your communication style based on the nature of the call
• The ability to build lasting first impressions and relationships with customers
• Ability to work from home and “camera ready”, which requires a quiet workspace with little to no distractions
• Reliable high speed internet/wifi connection at home with little to no interruptions
• Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
• Knowledge of HighLevel products and services preferred
• Intermediate MAC computer skills including use of multiple monitors and applications
• Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc.

EEO Statement:

At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Role: Business Development

About the Company

The company’s mission is to build financial resilience for the employed workforce. Our core offering gives employees complete flexibility and access to their earnings on-demand so that they never have to take on high-cost credit or borrow from friends and family. Our goal is to provide long term financial wellness for a whole new category – workplace. If you are looking for bigger and more ambitious platform of a fast-growing start-up, come join our small but mighty team. We are building a finance function for the future! To build scale, we are looking for VP Sales to join us as part of the early team. We have some really big and exciting projects coming up, so we need you to join us and be part of the early journey!

Requirement:

• Working closely with the founders for new corporate partnerships

• Responsible for new business prospecting and account planning across mid-market and enterprise clients

• Responsible for generating qualified meetings and pipeline, leveraging one’s own network as well as other tools for lead generation

• Engaging, building and maintaining key contact and stakeholder relationships with clients

• Nurturing prospective clients through the sales journey, and converting to the company's clients

• Cross-collaboration with marketing and client operations team on lead generation activities

• Achieving monthly and quarterly sales targets. Defining the KPIs for the junior sales managers

• Brand ambassador for the company by sharing your passion and knowledge with customers, contacts and prospects

Successful applicants:

• 9+ yrs experience in acquiring and/or farming mid/enterprise corporate customers

• Prior experience in hunting and converting enterprise scale business is a must; Preference for experience in technology sales to CHROs and/or to C-suite

• Prior experience managing a team of sales managers (small/big team) • Are ambitious, competitive, and determined to hit KPIs and push his/her team to achieve their KPIs as well

• Passionate about the company’s mission to change the landscape of financial wellness for the employed workforce.

• High on ownership with the ability to take on ambitious targets and see them through

• Highly organised in approach to building a pipeline and targeting sales effort

• Creative and innovative approaches to acquire new business opportunities

• Ability to quickly build rapport and genuine relationships with people

• A positive and energetic approach to each day

• Strong verbal and written communication skills

• Research skills, and the ability to translate industry knowledge into digestible information for your audience

• Well versed with excel and power-point skills [or equivalent software]

• (Desirable) You've got experience working in a start-up environment in a sales role

• (Desirable) You put your hand up for the toughest challenges in the room

What you’ll get for your hard work:

• Competitive compensation

• Be part of the early journey of an ambitious start-up and help build the sales team from ground up

• We believe in sustainability – we simply get it! This suggests we can be flexible

• Other benefits include: - Flat structure & open-door policy

-Social activities & events

-A clear progression path, and many more

Indian youth face challenges while choosing a perfect career. Are you the someone who can convince parents and students to choose careers based on their strengths? It is an opportunity to help someone in their career decision-making process and grow in

What do we expect from you?

• Calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
• Maintaining a pipeline of all sales using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.

• Convert the lead into business on a monthly target basis.

• Be on calls and counsel Parents and students throughout the day.

Desired Skills and Experience

We are looking for somebody who is Mature to handle parents and loves the sales numbers.

Here is a brief list of things that we expect from you.

• Proven track record of overachieving any targets
• Great communication and convincing skills.
• You believe that you can sell anything to anybody.
• You understand the dynamic and process of telesales.

What we offer you

The list is long but if you can associate yourself with what you have read so far, you can expect the following from us.

Salary: 20 k + Incentive + Freedom to work from home

Kreeyaa Technologies is a Software Product and IT Services company with over a decade of history providing building software products and consulting services in various technology areas.

We are looking for a Sales / Business Development Manager to identify and develop business, sales and growth strategies for the company’s products and services working from India.

Responsibilities

• The person in this role will lead the development of new business opportunities that supports our overall growth strategy for our Cloud-based software product.
• Lead business growth strategies, identifying opportunities, identifying partnerships and bringing in new clients.
• Build marketing content, and sales collateral, respond to RFPs, quotes etc. in collaboration with the management team and subject matter experts.
• Perform marketing strategies, run email campaigns and apply other techniques to acquire new clients.
• Build and promote strong, long-lasting customer relationships with clients by partnering with them and understanding their needs
• Maintain consistent sales growth by continuously establishing new accounts and positioning us as a strategic advisor delivering actionable insights and practical business solutions
• Willing to work with extended hours covering multiple time zones.

Requirements:

• Should have a minimum of 5 years of experience in selling Software Products, and IT Services with International, Global markets as the main focus.
• Prefer candidates with MBA, MCA or relevant education in technology, marketing or sales.
• Should have extensive knowledge in Software Sales, IT Services, various technologies and market trends. Experience selling SaaS products and selling implementation services is preferred.
• Should have leadership qualities, be highly motivated, be energetic and accountable for owning business outcomes including planning, executing and forecasting.
• Need experience in technology sales, staffing, consulting services, a strong background in business development, and customer relationship.
• Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Should be willing to travel locally in India, the US and other countries as required.
• Should have strong communication skills, and presentation skills.

Opening in IIBMS (The Indian Institute of Business Management & Studies)

Job Location: - Mumbai (Borivali)

Position: - Education Counselor

(Position Reports to Admission Manger)

Experience: - 0 to 3 year's

(Fresher's also can apply)

Salary: - 09K TO 12K p.m. + Incentive

Age: - below 30 years only

Job Description:-

1. Cold Calling students/candidates from given data
2. Analyzing profile of working professionals/student
3. Explaining/ guiding them higher educational courses according to their current or required profile.
4. Providing proper information to the students with regards to the courses and other procedures.
5. Getting business by convincing working professionals/Student for the same
6. Maintaining a good relationship with the students and keeping a track of their status.
7. Achieving monthly/quarterly targets

Skills Required:-

Good communication skills & Willingness to work on-call

If interested, kindly send your updated resume/CV 

Note: -

1. Only Nearby Borivali Candidate Prefer
2. If this profile does not match with your requirement kindly ignore & pass on to your friends & relative's

Thanks & Regards,

SAGAR IIBMS