Telesales Executive

EXCITED ABOUT YOUR TASKS?

• Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
• Act as the single point of contact for client communication related to service delivery performance and improvements.
• Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
• Drive continual service improvement initiatives and process optimizations.
• Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
• Ensure smooth onboarding and transition of new projects and services.
• Conduct regular service reviews with internal stakeholders and clients.
• Handle escalations effectively and ensure timely resolution.
• Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
• Prepare and present reports on service performance, risk mitigation, and improvements.
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WHAT WILL YOU NEED TO SUCCEED?

• MBA in Marketing/management or a related field. 
• Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
• Excellent problem-solving, stakeholder management, and communication skills.
• Experience managing service teams and delivering services across various technologies or domains.
• Ability to manage multiple projects and clients simultaneously.
• Proven track record of improving client satisfaction and operational efficiency.
•  Familiarity with CRM tools and customer success platforms is a plus.
• Ability to think critically and address client concerns efficiently.

Responsibilities

• Work in a fun and fast-paced environment.
• Participate in requirements gathering, design, development, QA, support.
• Communicate with different stakeholders such as QA, Project Managers and Product Owners
• Discover, evaluate, and implement new technologies to maximize development efficiency.
• Groom, mentor and upskill team members with modern technologies and development practices

Key Competencies:

• 5-8 Years of relevant experience in front-end development.
• At least 5-4 years of working experience with the React ecosystem.
• In-depth knowledge of TypeScript, CSS, and HTML.
• Strong proficiency in Vanilla JavaScript, DOM, Browser API’s and ES6 Features.
• Strong Knowledge of State Management with React and relevant workflows.
• Good Understanding of Modern frontend workflows with NPM, Webpack, Babel etc.
• Knowledge of modern programming paradigms like functional and reactive programming.
• Knowledge of testing frameworks including Chai, Mocha and Sinon or equivalent.
• Experience with using browser-based dev tools for trouble shooting and enhancing the performance.

Good to have skills:

• Knowledge of cloud-based services like AWS and GCP.
• Working knowledge of Video streaming and playback
• Knowledge of modern programming paradigms like functional and reactive programming.

Job Description:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in backend development, with proficiency in Python and/or Golang.
• Strong experience in front-end technologies, particularly React.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization tools like Docker and Kubernetes.
• Knowledge of Apache Spark is highly preferred.
• Solid understanding of database technologies, both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra).
• Experience with CI/CD pipelines and automated testing frameworks.
• Excellent problem-solving skills and a proactive attitude toward tackling challenges

Job Title: PHP Developer

Location: Pune (Work From Office)

Experience: 0.5 to 3 years

Salary: Competitive, as per industry standards

About Us:

Briidea Innovetures is a dynamic and innovative tech company based in Pune. We are looking

for a skilled and motivated PHP Developer to join our team. If you're passionate about web

development, have expertise in front-end technologies and PHP frameworks, and are ready for

an exciting career opportunity, we'd love to hear from you.

Job Description:

As a PHP Developer at Briidea Innovetures, you will play a key role in designing, coding,

testing, and deploying web applications. Your responsibilities will include collaborating with

cross-functional teams to develop and maintain web solutions that meet our clients' needs.

Key Responsibilities:

Develop and maintain web applications using PHP and related technologies.

Collaborate with front-end developers to integrate user-facing elements with server-side logic.

Design and implement efficient, reusable, and reliable PHP code.

Troubleshoot, test, and debug applications to ensure optimal performance and user experience.

Integrate data storage solutions and third-party APIs.

Stay up-to-date with emerging web development trends and technologies.

Qualifications:

Bachelor's degree in Computer Science or a related field (preferred).

Proven experience as a PHP Developer with a portfolio of relevant projects.

Proficiency in front-end technologies such as HTML, Bootstrap, JavaScript, CSS, and ReactJS.

Strong knowledge of PHP frameworks (e.g., Laravel, CodeIgniter) and best practices.

Experience with database systems (e.g., MySQL, PostgreSQL).

Understanding of RESTful API development.

Good problem-solving skills and attention to detail.

Excellent communication and teamwork abilities.

How to Apply:

If you are a passionate PHP Developer looking to grow your career with a forward-thinking

company, we encourage you to apply.

Must know MySQL & PostgreSQL

- Good Knowledge of HTML, PHP Frameworks (like CI, Laravel, YII), Core PHP, JavaScript and CSS coding.

- Knowledge of Bitbucket/GitHub.

- Strong hands-on Bootstrap.

- Knowledge of databases and database concepts.

- Strong knowledge of Laravel/ CodeIgniter and its extensive feature set.

- Working Knowledge of e-commerce frameworks like OpenCart, WordPress, cs-cart, and Magento.

- Working knowledge of API for Mobile Applications

- Experience in Cache, and search plugins in terms of optimization

- Developing plug-ins/add-ons in PHP for various CMS solutions.

Job description

1.Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
2.Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods 2. Organize and Plan Inventory storage area. Co-ordinate, Maintain and monitor the receipt and dispatch of goods.
3. Ensure orders are processed efficiently and that the delivery of materials meets customers timescales/requirements.
4.Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
5.Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
6.Plan and track the shipment of final products according to customer requirements.
7.Keep logs and records of warehouse stock, executed orders etc.

Rolehttps://www.naukri.com/logistics-executive-jobs">Logistics Executive

Industry Typehttps://www.naukri.com/fmcg-jobs">FMCG

Functional Areahttps://www.naukri.com/procurement-supply-chain-jobs">Procurement & Supply Chain

• Collaborate, brainstorm, and strategize with multiple teams or clients for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials
• Translate strategic direction into high-quality design within an established brand identity
• Develop concepts by hand or with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout
• Manage the design and uploading process of all project material, understanding best practices for using a content management system
• Use trend intelligence and an understanding of the current and historical business and market to design and execute specific classifications

skills and qualifications

• Exceptional creativity and innovative design skills
• 3+ years’ experience (academic and professional) with design software, including Illustrator, InDesign, Photoshop, Canva, etc.
• Proven experience with graphic design, strong portfolio of work
• Excellent communication and presentation skills
• Organizational and time-management skills for meeting deadlines in a fast-paced environment

Total Exp: 4-8 years

Minimum 1+ year experience in .Net Core is a must

Mandatory skills:.net Core, Web API, Entity Framework & Database(SQL server)

• Utilize established development tools, guidelines and conventions for above skill set.
• Design, code and test new Web Software applications.
• Maintain existing software systems by identifying and correcting software defects and enhance functionalities.
• Enhance existing systems by analysing business objectives.
• Create technical specifications and test plans.
• Prepare action plans and identify areas for modification and improvement.
• Develop skills in new technologies.