Telecollection Executive

Job Location : Gurgaon

EXPERIENCE 10+ years

About the Role:

The SAP Solution Architect is responsible for designing, implementing, and maintaining SAP solutions that align with business objectives. This role ensures seamless integration of SAP systems with existing enterprise applications, optimizes performance, and provides strategic guidance on SAP technologies

Required Skills & Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, or related field.

Experience: 10+ years in SAP implementation and architecture; experience with SAP S/4HANA preferred.

• Technical Skills: o Expertise in SAP modules and integration tools (SAP PI/PO, SAP Cloud Platform Integration).

o Knowledge of ABAP, SQL, and system performance tuning.

o Experience in SAP upgrade projects (technical and functional).

• Soft Skills:

o Strong analytical and problem-solving abilities.

o Excellent communication and stakeholder management skills.

o Leadership and team mentoring capabilities.

• Certifications: SAP Certified Solution Architect or SAP Certified Technology Associate (preferred).

About the Internship

We are looking for a passionate and enthusiastic AI/LLM Development Intern to join our team. This internship offers hands-on experience in building AI-powered applications, chatbots, and intelligent automation solutions using modern Large Language Models (LLMs).

Key Responsibilities

1. Assist in developing AI-powered applications using Large Language Models (LLMs).
2. Build, test, and integrate AI chatbots and virtual assistants.
3. Work on Retrieval-Augmented Generation (RAG) solutions using enterprise documents and knowledge bases.
4. Develop and maintain APIs and backend services for AI applications.
5. Support the integration of AI models with web and mobile applications.
6. Collaborate with the development team to optimize AI workflows and improve application performance.
7. Participate in testing, debugging, and deployment of AI-based solutions.
8. Document technical processes, implementations, and project outcomes.

Eligibility Criteria

Only those candidates can apply who:

• Are available for a full-time, in-office internship.
• Are available for a duration of 3 months.
• Have relevant skills and a strong interest in Artificial Intelligence and Machine Learning.
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Required Skills

• Basic programming knowledge in Python.
• Familiarity with REST APIs and API integration.
• Basic understanding of Machine Learning concepts.
• Knowledge of SQL and database management.
• Understanding of Git and version control systems.

Preferred Skills

• Familiarity with LLMs such as GPT, Claude, Gemini, or open-source models.
• Exposure to AI frameworks such as LangChain, LlamaIndex, or similar tools.
• Basic knowledge of vector databases and embeddings.
• Understanding of cloud platforms such as AWS, Azure, or Google Cloud.

What You Will Gain

• Hands-on experience with cutting-edge AI technologies and LLMs.
• Exposure to real-world AI application development.
• Mentorship from experienced AI engineers.
• Opportunity to work on production-grade AI solutions and enterprise use cases.
• Certificate and Letter of Recommendation based on performance.

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

About the Company

At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier

We’re on a mission to become the solution for Real Estate payments everywhere. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0.

About the Role

At Redpin, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we’re seeking an experienced SRE to deliver insights from massive-scale data in real time. Specifically, we’re searching for someone who has fresh ideas and a unique viewpoint, and who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction.

What You'll Do

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications
•  Improve reliability, quality, and time-to-market of our suite of software solutions.
•  Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Provide primary operational support and engineering for multiple large-scale distributed software applications.
• Design, implement, and maintain highly available and scalable infrastructure and systems on AWS.
•  Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
•  Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
•  Balance feature development speed and reliability with well-defined service-level objectives

What You’ll Need

• Bachelor’s degree in computer science, Software Engineering, or a related field. (Master's degree preferred)
• 4+ years of experience as a Site Reliability Engineer or in a similar role.
• Strong knowledge of system architecture, infrastructure design, and best practices. 
• Proficiency in scripting and automation using languages like Python, Bash, or similar technologies.
• Experience with cloud platforms such as AWS, including infrastructure provisioning and management.
• Strong understanding of networking principles and protocols.
•  Experience with supporting Java, Spring Boot, Hibernate JPA, Python, React, and .NET technologies Application.
• Knowledge of API gateway solutions like Kong and Layer 7.
• Experience working with databases such as Elastic, SQL Server, Postgres SQL.
• Familiarity with messaging systems like MQ, ActiveMQ, and Kafka.
• Proficiency in managing servers such as Tomcat, JBoss, Apache, NGINX, and IIS.
• Experience with containerization using EKS (Elastic Kubernetes Service).
• Knowledge of CI/CD processes and tools like Jenkins, Artifactory, and Ansible.
•  Proficiency in monitoring tools such as Coralogix, CloudWatch, Zabbix, Grafana, and Prometheus.
• Strong problem-solving and troubleshooting skills with the ability to analyse and resolve complex technical issues.
•  Excellent communication and collaboration skills to work effectively in a team environment.
• Strong attention to detail and ability to prioritize and manage multiple tasks simultaneously.
•  Self-motivated and able to work independently with minimal supervision. 

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law

Responsibilities:

1. Develop and maintain mobile applications using React Native.

2. Collaborate with cross-functional teams to define, design, and ship new features.

3. Write clean, maintainable, and efficient code.

4. Ensure the performance, quality, and responsiveness of applications.

5. Troubleshoot and debug issues, and optimize performance for a seamless user experience.

6. Stay updated on emerging trends and technologies in mobile development.

Requirements:

1. Proven experience as a React Native Developer.

2. Strong proficiency in JavaScript and React.

3. Familiarity with native build tools, like Xcode, Android Studio.

4. Experience with third-party libraries and APIs.

5. Understanding of state management (e.g., Redux) in mobile applications.

6. Solid understanding of the full mobile development life cycle.

7. Excellent problem-solving and communication skills.

8. Ability to work independently and collaboratively in a team.

• Lead, recruit, train, and coach the sales team of the organization and ensure that they completely understand the mission and vision of the organization.
• Experience in IT Software Services, development of enterprise application.
• Be an active mentor and coach to the Team to help them conclude their deals.
• Help team created unique and effects sales pitches, write professional proposals and manage CRM
• Expected to maintain utmost confidentiality in regard to the business of the Company.
• Experience in working on pre-sales & post-sales part with extensive experience in working on several portals.
• Should have knowledge about channels of leads and conversions, should know how to develop leads into project, nurture leads, give technical solutions to clients , take out timeline and cost on proposed solution.
• Required to work with Integrity and Productively for the growth and success of the Company. 
• Research and develop strategies and plans which identify new marketing opportunities, direct marketing, and new project development 
• Directly manage major and critical developing client accounts, and coordinate the management of all other accounts 
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures 
• Should have excellent communication, social, and organizational skills 
• Implement effective promotional strategies trained a high performance sales team and helped boost corporate image 
• Execute in an intense, fast-paced, and highly iterative environment 
• Work with Global Teams to Optimize the Customer Relationship Assisting in Winning New Sales Projects 
• Should know how to get sale via portals, Digital fields etc.
• Responsible for Preparing Monthly/Quarterly/Annual Sales Reports and annual Sales & Marketing Plans 
• Directly responsible to report to company VP-Sales.

Different aspects of SEO optimization

- ORM (Online Reputation & Response Management) for the client's account

- live Google Ads projects, keyword research & campaign optimization

- Google my business - handling & optimization

- Hands-on experience in live Social media projects

- preparing daily & weekly client reports Skill

Skill Requirements:

Good command over English both written and verbal

- Good MS Excel skills and exposure to work on Google docs or G-suite

- Focused on delivery - Attention to detail and high on rigor & energy

- Expected to work & contribute individually on modules of a project

- Ability to thrive in a fast-paced environment Basic English literature graduates with an aptitude

for Social Media can also be considered

What you need to have:

• Proficiency with vector graphics tools such as Figma/Sketch/AI (Preferably Figma)
• Ability to visualize the big picture of a project into product concepts and design directions
• Good understanding of the web and mobile app design ecosystem
• Ability to use prototyping tools
• A knack to stay updated about the latest design trends, techniques and technologies

• This is mainly a full stack position .net or Java experience
• Full Stack Experience in Angular 5+ along with Dot Net is preferred
• Dot Net experience in C#,Entity framework in Postgre SQL,Restful web services,Azure and AWS cloud solutions,HTML5,CSS3,JavaScript and Bootstrap and Angular