The Telesales Person is responsible for generating sales through outbound telephone calls. They will contact potential customers, introduce products or services, and persuade them to make purchases or take desired actions. The role requires excellent communication skills, a persuasive demeanor, and a goal-oriented mindset to achieve sales targets.
About Connection Media
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Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
Who You Are:
You are looking for an opportunity to bring your customer centric approach and thinking to an impactful role that allows you to perform various administrative and support tasks, including answering customer emails, chats and text messages, scheduling customer meetings, greeting customers and managing our video conferencing community room/lobby, in addition to tracking and maintaining customer entry logs and call queues. You will be a client facing facilitator to our team for intake of customers and well as following our culture and performance standards.
You are comfortable assisting team members in a high-performance, high-accountability environment, and will leverage your excellent communication skills and working knowledge of time management, organization and administrative skills to support our customers and teams.
To be successful in this role, you will be confident, efficient, energetic, positive and optimistic while navigating a high-demand “virtual” room of customers and team members. You are the first impression for our customers to welcome, engage and field customer questions and inquiries directly to our representatives. Strong collaboration, time-management and prioritization skills are critical to the success of this role. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
What You’ll Be Doing:
- Duties to include: greeting customers, updating the call queue, managing lobby, responding to SMS and email; in addition to building templated customer accounts information when needed
- Answers video calls, chats and emails and will schedule appointments with team members
- Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments to keep the team accountable via CRM
- Create best practices on waiting room etiquette and maintaining a great zoom room environment
- Enter data into spreadsheets or update office calendars
- Answer and route customer phone calls and oversee transfers
- Assist and send reviews for customers to complete and score/rate their customer experience
- Monitor and logging all systems and customer data to ensure they are up and running properly and timely service is provided
- Assisting and prioritizing at-risk and urgent customer needs in a quick fashion
- Responsible for pipeline organizing and creating task reminders for the team
- Increase your product knowledge and skills by participating in department meetings and trainings
- Other duties may be assigned and/or modified as business needs change
What You’ll Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience/Education/Certifications Required:
- Graduation required
- Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
- Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
- Experience answering high call volume calls and solving customer’s needs preferred
- Excellent phone, email and instant messaging communication skills
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day in a fast-paced environment
- Patience and listening skills to respond appropriate and interact positively with customers
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Emotional intelligence with the ability to adjust your communication style based on the nature of the call
- The ability to build lasting first impressions and relationships with customers
- Ability to work from home and “camera ready”, which requires a quiet workspace with little to no distractions
- Reliable high speed internet/WIFI connection at home with little to no interruptions
- Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
- Knowledge of HighLevel products and services preferred
- Intermediate MAC computer skills including use of multiple monitors and applications
- Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
About Airblack 🚀
Airblack is on a mission to help people convert their passion into a livelihood. We are an edtech platform where people learn how to become successful creators or micro-entrepreneurs.
In June 2020, we launched our first club - Airblack Beauty Club with a flagship makeup artist certification program. Airblack Beauty Club is now India’s 's largest online makeup and beauty learning platform with programs targeted towards millions of women who have a passion for makeup and beauty and are looking to start a salon, launch their freelance service or just want to upgrade their makeup skills.
Our second club - Airblack Culinary Club, with a flagship Advanced Baking certification program, is empowering passionate bakers and food lovers with all the skills and tools needed to build and launch their own baking businesses.
Airblack is a Series A funded rocket ship backed by marquee investors such as Elevation Capital (Investors in Paytm, Swiggy, Unacademy). Our dream team comprises ex-entrepreneurs, venture capital investors, and operators from places such as Goldman Sachs, Sprinklr, Grofers, BCG, Bain & Co, WeWork, ITC, Urban Company, top IITs, IIMs, and universities such as DU and NIFT.
Why Join Us?
Be part of our mission: You will be responsible for creating the next generation of internet-first entrepreneurs and empowering millions of people to launch their own businesses.
Drive Impact You will be responsible for creating the next generation of food entrepreneurs - crafting millions of home-bakers, cloud kitchen operators, food bloggers and professional caterers.
Thrive in our dynamic team culture: Our dream team of ex-entrepreneurs, operators, management consultants, and VCs will be powerful mentors for your career trajectory. You'll get to collaborate with the founding team, get weekly recognition for your work, take part in continuous training and build relationships with like-minded individuals.
Get rewarded for your work: CTC: INR 4-6.5 LPA depending on experience + Incentives: Additional Annual payouts up to 6 LPA based on performance.
Position Description
As a Business Development Associate, you will be the face of the company for prospective and current learners. Connect and build relationships with interested learners, and drive admissions into both the Airblack Beauty Club and the Airblack Culinary Club. As part of a result-driven team, you will be a key owner of revenue in the company.
Location: Delhi or Mumbai. Remote for now.
Key Responsibilities:
- Drive mission-critical customer acquisition.
- Assess and onboard potential customers via phone to discover their needs and develop a positive relationship with the customers.
- Provide relevant and articulate information about our programs to potential customers and build a strong pipeline for the company.
- Own customer relationship, become the point of contact for customers throughout their membership duration.
Who Should Join Us?
- You have an entrepreneurial mindset and are always willing to take initiative and ownership of your objectives.
- Self-learners, willing to learn and upskill in the face of challenges. We love inquisitiveness at Airblack!
- You are spontaneous when it comes to finding solutions in uncertainty. Persuasion and street-smartness are your core strengths!
- Skilled oral and written communicators.
- Effective interpersonal skills and ability to build relations with end customers and collaborate with internal stakeholders.
Other Perks and Benefits
- Competitive salary
- Medical Insurance
- Subscriptions to support your physical as well as mental health
The above are just a few examples of the benefits that we offer. Come onboard to find out more☀️
Role Description
This is a full-time on-site role for an Associate Consultant/Solutions Consultant/Senior Solutions Consultant. We are currently looking for a motivated and achievement-oriented individual to join our team as a CRM Sales Specialist and Tally sales expert. The primary responsibility of this role is to promote and sell CRM, ERP, RPA & Tally solutions to potential clients. The ideal candidate should have a proven track record of success in solutions sales and possess a comprehensive understanding of the features and functionalities of these systems.
Key Responsibilities:
• Identify and prospect potential clients who would benefit from CRM solutions and tally sales expert
• Conduct thorough research and analysis to gain insights into client needs and requirements.
• Present and demonstrate CRM products and services to prospective clients.
• Cultivate and nurture strong relationships with both new and existing clients.
• Collaborate with the sales team to generate leads and meet sales targets.
• Provide accurate and timely sales reports and forecasts.
• Stay updated on industry trends and competitors to effectively position CRM solutions.
• Work closely with the marketing team to develop sales materials and strategies.
Requirements:
• Minimum of 1 year of sales experience, specifically in selling CRM or tally IT solutions.
• Demonstrated track record of meeting or exceeding sales targets.
• Extensive knowledge and understanding of CRM and tally features and functionalities.
• Excellent communication and presentation skills.
• Ability to establish and maintain strong client relationships.
• Highly motivated and driven to achieve results, with a strong work ethic.
• Exceptional negotiation and closing skills.
• Strong analytical and problem-solving abilities.
• Proficiency in using CRM software and sales tools.
• Ability to work both independently and collaboratively as part of a team.
Roles and responsibilities:
- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:
- Inviting parents or the adult learners to a video counseling session
- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase
- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program
How is sales at PlanetSpark different?
- High Intent Leads - you get leads after they take a 1-hour demo.
- Extensive Training- you will get extensive instructor training and on-the-job training
- Career Progression - Get fast-track growth in designation and compensation
- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!
Mission statement for the role:
- Generate revenue by achieving weekly target through consultative inside sales.
Your career path
Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.
- Business development counselor
- Senior business development counselor
- Assistant Manager
- Manager
- Senior Manager
- Associate Director - Associate Vice President - Vice president
Key skills to be successful in the role:
- Excellent communication, interpersonal presentation, and problem-solving skills
- A go better attitude and winning mindset
- Excellent influencing skills and Street smartness
- Performance-driven people who adhere to guidelines set by the organization
What we're looking for?
- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.
- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.
- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.
CULTURE SNEAK-PEAK
Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.
Primary Responsibilities
- Support enterprise account executives with solution selling into prospect account base
- Conducting in-depth product demonstrations of our solutions
- Presenting the products at events, conferences, seminars and webinars
- Partner with sales executives to plan, prepare and execute on strategic deals involving complex sales cycles
- Model the financial business case and ROI associated with each sales opportunity
- Successfully match customer pain/requirements to proposed solutions
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
- Manage all technical aspects of RFP / RFI responses
- Effectively communicate client needs to Customer Success team during handover as well as to Product and Product Marketing teams for future product enhancements
- Collect and document competitive intelligence
- Work closely with Account Managers to plan expansion within strategic accounts
Requirements - Proven work experience as a Sales Engineer at a B2B SaaS company, preferably in the cloud infrastructure domain
- Creativity to approach sales and build customer relationships in ground-breaking new ways
- Excellent written and oral communication skills
- Excellent organizational skills and a keen eye for detail
- Deeply data-driven with a growth mindset
- Negotiation and social problem-solving skills
- Ability to work in a complex sales environment and multitask
- Proven track record selling complex enterprise solutions
- Ability to forge strong, long-lasting relationships with senior executives
- Ability to creatively explain and present complex concepts in an easy to understand manner
- Solid technical background with understanding and/or hands-on experience in cloud technologies (Such as AWS and/or Azure and/or GCP, Automation, Orchestration, CI/CD tools, Scripting etc.)
- Excellent presentation and creativity skills
- Willingness to travel as needed
- BA/BS degree or equivalent
Location: Kaikondrahalli, Sarjapur Road Bangalore
Position Type : Fulltime
Qualification: Any Graduate (UG) Or Post Graduate (PG) (any 2 courses 75%, 1 60%) Or (all courses 60%)
Role and Responsibility - Inside Sales Executive
Able to identify prospects
Able to pitch products and services
Driven by targets and motivated to do sales
Outbound calling on data collected through lead generation activities / secondary data sources
Daily follow-ups on older leads and work on new leads
Good networking skills
Able to make 120-150 calls a day
Working days 6 days
Language preference: English and Hindi Or English + 2 regional language
· Good Command on English
· Good personality
· Knowledge of Computer
Responsibilities include:
· Identifying, qualifying, and securing business opportunities; coordinating business generation
activities; developing customized targeted sales strategies.
· Building business relationships with current and potential clients.
· Understanding client needs and offering solutions and support; answering potential client questions
and follow-up call questions; responding to client requests for proposals.
· Collaborating with sales and leadership to secure, retain, and grow accounts.
· Creating informative presentations; presenting and delivering information to potential clients at
client meetings, industry exhibits, trade shows, and conferences.
· Creating and maintaining a list/database of prospect clients; maintaining a database (Sales force,
CRM, Excel, etc.) of prospective client information.
· Cold calling; making multiple outbound calls to potential clients; closing sales and working with the
client through the closing process.
· Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or
exceeding annual sales goals.
· Maintaining a pipeline of all sales administration using CRM software.
· Collaborating with management on sales goals, planning, and forecasting; maintaining short- and
long-term business development plans.
About Tacnik:
Tacnik is an award-winning technology startup founded in 2016, Tacnik’s USP is its ability to combine myriad technologies — Virtual Reality, Augmented Reality, IoT, Gesture Technology, App Development & Game Development— to create holistic experiences for clients.
Job Description:
We are looking for a tenacious Client Relations Specialist to become the face of the organization by being the first point of contact for incoming & outbound leads. The ideal candidate will have excellent communication skills and can understand the jargon of technical teams and clients' needs, helping to facilitate communication among those groups. The core responsibility will include lead nurturing & onboarding clients along with closely working on the CRM tool and strategizing based on various parameters such as clients' demographics. Experience of working within a sales team (for technology-based products) and a track record of working closely with product managers and clients (directly) is preferred.
Skills:
Excellent written and verbal communication skills
Excellent technology skills and use of web-based applications
Confident speaker & a passion for relationship building
Highly creative with a focus on problem-solving
Excellent organizational skills
Good data analysis skills
Strong grasp of MS Office
Resilience and persistence
Results orientated
Responsibilities:
Pre-Sales:
Handling and directing sales enquiries.
Nurturing incoming deals and leads into prospective clients - Providing product demos & answering client’s questions & concerns.
Negotiating deliverables, commercials & timelines with clients.
Manage confirmed projects: o Review and approve proposals or requests, providing supporting material.
Align product team and client on expectations, deliverables & timelines.
Build, update & manage insightful analytical reports for clients & for the company to evaluate ROI.
Product Improvisation:
Understand client expectations & challenges of technologies to negotiate possible deliverables. Perform competitor analysis to understand features and improve product.
Others:
Managing & maintaining deals & projects on our cloud-based CRM system.
Communicating internally to brief colleagues on opportunities and pipeline status.
Flexible to work in Night shifts
Good Analytical and out of the Box thinking
Who has a good understaing on promotions and Marketing
Candidates with Telemarketing campigns would have an added advantage
B2B Sales an B2B Marketing campaigns ha added advantage.