Production Support Engineer

Notice period - Immediate Joiners

Work Mode - Remote

About the Role

We are seeking a Senior Cybersecurity Engineer to design, implement, and govern enterprise-grade security architectures across cloud-based healthcare platforms. The role involves working closely with Data, Software, ML, and Cloud Architects to secure complex systems such as AI platforms, digital diagnosis solutions, and software-as-a-medical-device offerings.

Key Responsibilities

• Design, implement, and maintain robust security architectures for applications, infrastructure, and cloud platforms
• Conduct threat modeling, security reviews, vulnerability assessments, and penetration testing
• Identify security gaps in existing and proposed architectures and recommend remediation
• Implement and support DevSecOps practices, including code and infrastructure security
• Define and enforce security policies, standards, and procedures
• Respond to security incidents with root-cause analysis and corrective actions
• Mentor development and security teams on secure design and best practices
• Evaluate and integrate third-party security tools and technologies

Mandatory Skills (Top 3)

1. Cloud Security Expertise
2. Hands-on experience with cloud security (AWS / GCP / Azure), including secure architecture design and cloud risk assessments.
3. DevSecOps & Container Security
4. Strong experience in DevSecOps/SecOps environments with tools and technologies such as Docker, Kubernetes, IDS, SIEM, SAST/DAST, and EDR.
5. Threat Modeling & Vulnerability Management
6. Proven expertise in threat modeling, penetration testing, vulnerability assessment, and risk management, including automation-driven security testing.

Job Title: Hotel Operation Trainee

Location - Gurgaon ( Sec 32 )

Shifts - Rotational & Roster off

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: Fresher
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

• Developing user interface components and implementing them following well known Reactjs workflows such as Flux and Redux
• Translating designs and wireframes into high quality components.
• Should strong Component based programming and Concepts like Life Cycle Hooks and Communications.
• Ensuring that all components and the overall application are robust and easy to maintain
• Coordinate with the rest of the team working on different layers of the infrastructure
• Should have capabilities to judge or choosing the right/suitable plugin for application requirements
• Should have knowledge of application build generation and optimizations.

Technical Experience:

• Should be strong in Development Life Cycles like Agile
• Should be strong Javascript Core (Core Concepts, Design Patterns, etc)
• Should be strong in Angular and ReactJS Concepts
• Strong proficiency in JavaScript including DOM manipulation and the JavaScript object model Thorough understanding of Reactjs and its core principles
• Should be strong at least one javascript testing framework like Jasmine

,Enzyme

Required Skills:

• Bachelors/Masters in Computer Science with relevant industry experience
• At Least 7 years of Front end frameworks with at least 4 years on React
• Must be working on ReactJS project as on date.
• Experience in developing responsive Web Application Development
• Experience building reusable UI elements including trading grids, dialogs, and screen navigation widgets
• Expert level Programming experience in HTML 5, CSS 3, JavaScript, Typescript, Angular and React JS
• Experience with AWS, developing and deploying application to cloud environment
• Experience in using the popular UI Frameworks, Libraries or Plugins
• Experience in Writing Test Cases and Generating Test & Coverage reports
• Experience with Git, Java, Maven, SQL, Jira and or Hudson/Jenkins

Description

Our Engineering team is at the heart of Sarvika’s ability to deliver enterprise-grade digital

products and experiences. As React specialists, they build performant, scalable, and

secure web applications that empower businesses to innovate and grow faster. By

combining technical excellence with relentless collaboration, our engineers solve complex

challenges, streamline processes, and bring ideas to life with speed and precision.

Engineers in this role actively contribute to Sarvika’s component libraries and design

system accelerators, ensuring code and design remain in sync across multiple domains.

They work on enterprise-scale solutions, including headless and composable commerce,

complex integrations, and next-generation mobile applications.

Here’s what you should know if you want to be a React Developer at Sarvika.

Requirements

The ideal person

● Strong portfolio or GitHub demonstrating impactful React projects.

● Experience leading or significantly contributing to all stages of the software

development lifecycle.

● Deep understanding of component-based architecture, state management, and

modern JavaScript/TypeScript practices.

● Proven hands-on experience with React, TypeScript, and Next.js.

● Excellent problem-solving and communication skills to clearly articulate technical

decisions.

● Commitment to writing clean, testable, and maintainable code.

● Proven ability to work in Agile teams, contributing to strategies that align with

business and user goals.

Desirable Skills

● Strong knowledge of JavaScript, TypeScript, ES6+, and functional programming

principles.

● Familiarity with major libraries and frameworks (Redux, React Query, etc.).

● Experience integrating RESTful APIs and GraphQL into front-end applications.

● Understanding of accessibility standards (WCAG) and inclusive development best

practices.

● Experience with automated testing frameworks (Jest, Cypress) and QA

collaboration.

● Solid grasp of modern front-end tooling: Vite, Babel, ESLint, Prettier.

● Experience collaborating with designers and product managers to refine

● requirements and deliver exceptional user experiences.

● Knowledge of design systems and component libraries, with ability to extend or

contribute to them.

● Proficiency with tools like Git, Jira, Confluence, and GitHub/GitLab workflows.

● Ability to mentor junior engineers, foster technical excellence, and promote best

practices.

● Passion for staying current with emerging front-end and mobile technologies.

● Experience with React Native and cross-platform mobile development.

Manage inbound and outbound customer calls in a timely manner.

Ability to understand the customers needs and articulate a solution

Research every issue and provide solutions to them

Ability to explain features and benefits without using scripts

Build strong relationships with customers

Meet qualitative and quantitative targets

Work in brick and mortar call center

Requirement-

Previous experience in a call center customer support, sales and or retention

Previous experience with US market

Strong phone and verbal communication skills

Excellent listener and time management skills

Accent Neutral

Additional Advantage

Understanding of USA Credit Bureau, Credit Report and Credit Score culture

Customer Success Associate

Industry Type-BPO / Call Centre

Functional Area-Customer Success, Service & Operations

Employment Type-Full Time, Permanent

• Collection creation, access method tuning, sharding implementation, index creation, and debugging query execution to obtain top database performance.
• Execute DB upgrades on time
• Configuration of MongoDB instances, Schema and MongoDB modelling
• Table design, index utilisation, design indexing strategies , query plan analysis and Optimise performance issues
• Comprehend and translate business requirements into technical specifications and build elegant, efficient, and scalable solutions based on specifications
• Implement appropriate indexes (B-Tree, Geospatial, Text) for performance improvement
• Implement Mongo Management Service for automating a variety of tasks, including backup/recovery and performance management
• Recommend and implement best practices for Rest API integration framework/model
• Develop MongoDB and API prototypes and proofs of concept
• Implement optimal backup and recovery and assist developers in detecting performance problems using MMS and Mongo Profiler
• Work closely with the development teams to implement new features and enhancements and the maintenance and support of existing applications in production
• Automate routine DB operations with scripting
• Configure, monitor, and deploy replica sets and upgrade databases through patches
• Keep clear documentation of the database setup and architecture and plan procedures for backup in case of a data loss
• Ensure that the databases achieve maximum performance and availability
• Create roles and users and set their permissions and mentor staff on MongoDB best practices
• Write procedures for backup and disaster recovery

Experience: 2 to 8 Years

Job Description

• Technical Skills requirement : JAVA, Multithreading, OOPS, Data Structure, Karaf.
• Total experience required should be around 2 to 8 years.

Job Description :

- Strong development skills in Java JDK 1.7 or above.

- Knowledge of Java 8 features and Multithreading is a must-have.

- Should have a strong acumen in Data Structures, Algorithms, problem-solving and LogicalAnalytical skills.

- Thorough understanding of OOPS concepts, Design principles and implementation of different type of Design patterns.

- Sound understanding of concepts like Exceptional handling, SerializationDeserialization and Immutability concepts, etc.

- Experience with Multithreading, Concurrent Package and Concurrent APIs Basic understanding of Java Memory Management (JMM) including garbage collections concepts.

- Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)