Production Support Engineer

About Poshmark

Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion. For more information, please visit www.poshmark.com, and for company news, visit newsroom.poshmark.com.

About the role

We seek a Senior Software Development Engineer In Test (Sr. SDET) who will collaborate with stakeholders to define comprehensive test strategies and partner with developers, product managers, and QA teams to design, develop, and maintain robust automated testing frameworks and solutions.

You'll greatly impact the quality of Poshmark's growing products and services by creating the next generation of tools and frameworks that make our users and developers more productive. You will influence better software design, promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across products.

Responsibilities

• Test Harnesses and Infrastructure
• Design, implement, and maintain test harnesses and scalable testing infrastructure by writing high-quality code.
• Automation Frameworks
• Build and extend automation frameworks using tools like Selenium and Appium, writing clean, reusable, and efficient code to enable reliable test execution.
• Product Quality Monitoring
• Actively monitor product development and usage at all stages, using custom scripts or tools to identify areas for quality improvement.
• Collaborative Development
• Partner with developers to write testable code, identify potential issues early in the development cycle, and integrate testing into CI/CD pipelines.
• Metrics and Reporting
• Create and maintain automated solutions for tracking and reporting quality metrics, enabling data-driven decision-making.

6-Month Accomplishments

• Enhance Automation Framework
• Collaborate with development teams to design and add new features to the automation framework, ensuring it evolves to meet project needs.
• Run and Debug Automation Tests
• Perform regular automation tests across multiple platforms, debug and resolve issues, and ensure smooth execution of regression tests to maintain product stability.
• Improve Product Quality Metrics
• Identify and resolve high-priority defects, reducing production issues and improving quality metrics such as defect density and cycle time.

12+ Month Accomplishments

• Build Testing Infrastructure
• Set up scalable test harnesses and integrate them with CI/CD pipelines to enable continuous testing and faster feedback loops.
• Knowledge Sharing and Collaboration
• Mentor team members in test automation best practices, introduce efficient coding standards, and foster cross-functional collaboration for seamless delivery.
• Optimize Test Efficiency
• Lead efforts to improve test execution time by optimizing automation scripts and implementing parallel testing, resulting in faster feedback cycles and more efficient releases.

Qualifications

• 4 to 7 years of solid programming and scripting experience with languages such as Python and Java.
• Experienced in developing scalable test automation systems for web, mobile, and APIs using frameworks such as Appium, Selenium, and WebDriver.
• Strong time management and prioritization abilities, capable of working both independently and in a collaborative team environment.
• Proficient in writing clean, maintainable, and efficient code, with strong debugging skills.
• Hands-on experience with tools such as Jira, Confluence, GitHub, Unix commands, and Jenkins.
• Skilled in all stages of automation, including GUI testing, integration testing, and stress testing.

Customer Relationship Executive : 

We are looking for a results-driven fresher and (1+ years of experience) to be responsible for designing, running tests on software usability and should be able to visit the client base(delivery and support). The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.

To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the software tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.

Software Tester Responsibilities:

●Review software requirements and prepare test scenarios.

●Executing tests on software usability.

●Analyzing test results on database impacts, errors or bugs, and usability.

●Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

●Interacting with clients to understand product requirements(including visiting the client's base whenever required).

●Participating in design reviews and providing input on requirements, product design, and potential problems.

Software Tester Requirements:

●A bachelor's degree in computer science or a related field(Preferably male candidate).

●Up-to-date knowledge of software test design and testing methodologies.

●Understanding of open source projects like ERP, CRM, HRMS, Industry 4.0, etc

●Working knowledge of test techniques and compatibility with various software programs.

●Working knowledge of programming.

●Excellent communication and critical thinking skills.

●Good organizational skills and a detail-oriented mindset.

Job Description: The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?

●Being a mentor and guide, who potential learners can look up to for career advice.

● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.

●Carrying weekly enrolment/revenue and collection targets.

●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.

● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.

● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?

● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.

●Rockstar sales performers with proven track records.

● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.

● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.

● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.

●Passion for always delivering the highest levels of customer service.

●Basic proficiency in MS Office Suite is required.

What are your deliverables / KPI's?

●Minimum of 100+ Dials every day with 40+ Connects.

●2 hours of talk time on an average per day & 1 Video Session

●2 enrolled students per week.

●Weekly revenue targets to be met consistently. 

Responsibilities for Staff Engineer role:

• Having experience in Java/Python/Golang along with Springboot, Micorservices, RDBMS
• Experience required: 10yrs to 15 yrs.

• General Accounting
• Account Payable/Account Receivable
• Debit/credit, reconciliation
• Bank Receivable and Bank Payable.
• TDS, Tax rules
• Balance sheet
• Bank and other reconciliation's

We are looking for a full-time Content Writer with excellent English writing skills. The work will entail writing product descriptions, website content, material for emailers & social media and developing company profile with appropriate information. The content will be used for apparel & clothing products and health & wellness products.

Freshers with excellent English writing skills are welcome to apply.

 Responsibilities and Duties

• Able to come up with catchy liners to catch viewers’ attention
• Write clear and concise information for use in company and brand profiles
• Provide and update content for the website as needed
• Come up with theme content to be used in social media and emailers
• Proofread content before publication through various company channels

Qualifications and Skills

•  Excellent English writing skills (A Must, with good command over English Grammar)
• Master’s Degree/Diploma in Journalism, Mass Communication, English or Creative Writing
• Creative bent of mind

Experience:

• Freshers and experienced, both are welcome to apply