
Mandatory
· Candidates must have substantial applicable IT experience, extensive development, programming experience in Java/ Dotnet / VB or other Web Application Development
· Strong experience in DB (PostgreSQL, SQL server) Web Services using Restful, any.

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Strong Senior Backend Engineer profiles
Mandatory (Experience 1) – Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems
Mandatory (Experience 2) – Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).
Mandatory (Experience 3) – Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework
Mandatory (Experience 4) – Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization
Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices
Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)
Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D
Mandatory (Education) – Candidates from top engineering institutes (IITs, BITS, or equivalent Tier-1 colleges) are preferred
CRM Application Support Engineer
1. Position Summary
We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.
This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.
2. Key Responsibilities
A. Microsoft Dynamics 365 (D365) Support
- Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
- Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
- Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
- Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
- Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
- Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
- Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
- Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
- Assist in POC development and survey configuration activities within D365.
B. Azure Portal Support
- Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
- Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
- Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
- Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
- Assist in preparing resource consumption reports and validating Azure billing data.
- Log support requests with Microsoft Azure support and provide required diagnostic information.
C. Sitefinity CMS & Portal Support
- Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
- Assist with CRM portal connector licensing renewals and re-synchronization processes.
- Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
- Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
- Perform routine Sitefinity database checks and maintenance tasks.
D. IVR & Chat Support
- Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
- Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
- Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.
E. Change Request Support
- Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
- Maintain accurate time logs and effort tracking for CR work within the engagement model.
- Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.
F. Operational Duties
- Provide rotational shift coverage within the 0800–2000 AEST operational window.
- Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
- Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
- Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.
3. Required Qualifications & Skills
Education
- Bachelor’s degree in Computer Science, Information Technology, or equivalent.
Technical Skills
- 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
- Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
- Basic to intermediate Power BI skills for report monitoring and troubleshooting.
- Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
- Exposure to Sitefinity CMS or similar content management systems.
- Basic understanding of IVR and chat platforms and their integration with CRM systems.
- Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
- Understanding of ITIL concepts for incident and problem management.
Soft Skills
- Strong attention to detail and systematic approach to issue diagnosis and resolution.
- Good written and verbal communication skills for ticket documentation and client interactions.
- Ability to work in a shift-based model and manage priorities across multiple technology domains.
- Team player with a willingness to learn, take ownership, and support senior team members.
- Proactive in identifying recurring issues and suggesting preventive measures.
4. Preferred Qualifications
- Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
- Microsoft Certified: Azure Fundamentals (AZ-900).
- ITIL v4 Foundation certification.
- Prior experience in application support for clients in the APAC or Australian time zone.
- Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.
5. Key Performance Indicators (KPIs)
- First-call resolution rate and adherence to L1/L2 ticket SLAs.
- Accuracy and timeliness of ticket documentation and escalation.
- Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
- Quality of support provided for CR delivery tasks.
- Client feedback and responsiveness scores.
- Effective utilization within the monthly engagement framework.
Work Experience: 1-3 years
Work Location: Currently Remote – (WFH)
(Post re-opening of offices from any office location across Gurgaon /
Noida / Bangalore)
Requirements:
Key Responsibilities:
• Demonstrated proficiency with at least one development tool /
technology.
• Experience with web application design and analysis, design patterns, and
object-oriented design
• Experience in multiple web technologies including: XML, HTML, CSS, AJAX
/ JavaScript, Web Services/SOAP, SQL
• Experience with one or more Java concepts and patterns including:
Java/J2EE, JSP, Spring, Sling, JMS, JUnit, AOP, MVC, Eclipse
• Working knowledge of multiple web and application tier technologies:
Tomcat, WebSphere, WebLogic, Apache Http, Spring tcServer, Solr, opensource packages
• Experience with multiple source control systems: CVS, SVN, Git
• Experience in a consulting environment with demonstrated track record of
continuing responsibilities, creativity and innovation
Minimum Requirements:
• Minimum of 3 years of hands-on software development experience.
• Minimum of 2years of full life cycle implementation experience using various SDLC methodologies.
• Minimum of 1year of developing eCommerce applications, specifically Salesforce Commerce Cloud B2C.
• Bachelor's degree or equivalent (minimum 12 years) work experience.
Professional Attributes:
• Produce quality, on-budget, and on-schedule solutions on projects.
• Technically sound Understanding of platform-specific architecture
• Proficient in effectively documenting complex functionality in code and
documentation
• Conduct development on the SFCC platform using a multi-site SFRA
architecture.
• Plan, design, build, and review content-managed, usable, and accessible,
Interested candidates can share updated CVs9sss717757sr
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize applications for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end services
- Collaborate with other team members and stakeholders
Skills and Qualifications
- Strong understanding of JavaScript, its quirks, and workarounds
- Basic understanding of web markup, including HTML5 and CSS3
- Good understanding and the knowledge of advanced JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of cross-browser compatibility issues and ways to work around such issues
- Familiarity with JavaScript module loaders, such as Require.js and AMD
- Familiarity with front-end build tools, such as Grunt and Gulp.js
- Proficient understanding of code versioning tools, such as Git
- Good understanding of browser rendering behavior and performance
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Working with individuals, families or groups
- Keeping confidential records
- Building a relationship of trust and respect with clients
- Listening to clients' concerns, empathizing with them, and helping them to see things more clearly or in a different way
What you need to have:
- Effective oral and written communication skills
- Candidates who have already worked in any customer support role will have an edge
- Candidates should have a good command over email communication
- Professional people who believe in end to end resolution of all the queries can apply
Design, develop and deploy .NET applications with SQL Server as the back-end. Responsible for database design, database object development, performance optimization and advanced MySQL programming.
Job Description
- Build applications using .Net 4.0 VB.Net / Asp.Net / C# / SQL server.
- Ability to understand business requirement and convert them to applications.
- Ability to perform both as an individual and in a team and completing the given tasks on time.
- Experience Required: 2 - 3 years
Strong experience in ASP .NET, MVC, C#, WCF, SQL, WEB API,
Must have experience in application development
Able to work independently/ with limited guidance
Experience in complete SDLC Good communication skills
If interested, ase share your resume at pooja at webshree.com
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Responsibilities: • Utilize established development tools, guidelines and conventions including but not limited to ASP.NET [Web API], SQL Server and C#.NET. |
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Requirements |
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• 4+ years of development experience using C#.NET. |
● Work with your team to improve our conversion rates by coding out variations for A/B
testing
● Build better user experiences
● Rigorously educate yourself with the latest development techniques and best practices
● Proactively anticipate issues and develop solutions
● Clearly communicate solutions to team members both verbally and in writing
documentation
● Implement new digital technologies or development techniques that help to meet business objectives
What You Bring to the Table
● 1+ years of front-end development experience
● Experience with responsive web design and the ability to deliver outstanding functionality to the range of client devices from desktops and laptops to mobile platforms
● Familiarity with at least one JavaScript framework (MVW) and know when to do without
one when necessary.
● Understanding of HTTP and how clients interact with a web server.
● Solid understanding of best practices. You read the YDKJS books.
● Capable of coding in ES5 and ES6 and understand the difference between them
● Up-to-date on HTML5 and CSS3 features
● Passionate about supporting all browsers, including IE8 and IE11+
● Practical experience in design techniques for web UI applications
● Demonstrated ability to roll up sleeves to develop and implement new features and
functionality
● Possess an excellent understanding of creative tools in order to develop leading-edge
web pages with interesting and innovative client-side capabilities
● Be independently driven and resourceful to deliver results with minimal direction
● Have an entrepreneurial spirit with a drive to contribute new ideas for future development
● Have the ability to work with UX and technical teams to get things done
● Have the ability to handle multiple, competing priorities in a fast-paced environment
● Have excellent verbal and written communication skills
Pluses
● Experience working in an agile development environment
Super Pluses
● You know how to polyfill features that aren't cross-browser friendly.
● You understand the same-origin policy and cross-origin resource sharing.
● You understand prototypal inheritance vs classical inheritance.
Company Introduction –
- Information Security & Data Analytics Series A funded company.
- Working in cutting edge technologies - Using AI for predictive intelligence and Facial Biometrics.
- Among Top 5 Cyber excellence companies globally (Holger Schulze awards)
- Bronze award for best startup of the year (Indian Express IT awards), only cyber Security Company in top 3.
- More than 100+ clients in India.
Job Description:-
Job Title: Python Developer
Key Requirements:-
- Mine data from structured and unstructured data sources.
- Extract data (text, images, and videos) from multiple documents in different formats.
- Extract information and intelligence from data.
- Extract data based on regular expressions.
- Collect data from structured RDBMS databases.
- Work closely with Project/Business/Research teams to provide mined data/intelligence for analysis.
- Should have strong exposure to core python skills like multiprocessing, multithreading, file handling, data structure like JSON, Data frames, and User Defined Data structure.
- Should have excellent knowledge of classes, file handling, memory manipulations.
- Strong Knowledge in Python.
- Strong exposure to frond end languages like CSS, JavaScript, Ajax etc.
- Should have exposure to requests, Frontera, scarpy-cluster, elastic-search, distributed computing tools like Kafka, Hbase, Redis, Zookeeper, restAPI.
- Should be familiar with *nix development environment.
- Knowledge of Django will be added advantage.
- Excellent knowledge on Web Crawling/Web scraping.
- Should have used scraping modules like Selenium, Scrapy, and Beautiful soup.
- Experience with text processing.
- Basics of databases. Good troubleshooting and debugging skills.
Experience : 1-4 Years Experiene
Education
B.Tech, MCA, Computer Engineering
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead ( and/or CTO ) to identify and establish DevOps practices in the company.
You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
Responsibilities
- Implement and own the CI.
- Manage CD tooling.
- Implement and maintain monitoring and alerting.
- Build and maintain highly available production systems.
Qualification- B.tech in IT








