Production Support Engineer

• Experience in Python
• Experience in any Framework like Django, and Flask.
• Primary and Secondary skills - Python, OOPs and Data Structure
• Good understanding of Rest Api 
• Familiarity with event-driven programming in Python 
• Good analytical and troubleshooting skills

To lead the design, development, and optimization of high-scale search and discovery systems

leveraging deep expertise in OpenSearch. The Search Staff Engineer will enhance search

relevance, query performance, and indexing efficiency by utilizing OpenSearch’s full-text, vector

search, and analytics capabilities. This role focuses on building real-time search pipelines,

implementing advanced ranking models, and architecting distributed indexing solutions to

deliver a high-performance, scalable, and intelligent search experience.

Responsibilities:

• Architect, develop, and maintain a scalable OpenSearch-based search infrastructure for high-traffic applications.

• Optimize indexing strategies, sharding, replication, and query execution to improve search performance and reliability.

• Implement cross-cluster search, multi-tenant search solutions, and real-time search capabilities.

• Ensure efficient log storage, retention policies, and lifecycle management in OpenSearch.

• Monitor and troubleshoot performance bottlenecks, ensuring high availability and resilience.

• Design and implement real-time and batch indexing pipelines for structured and unstructured data.

• Optimize schema design, field mappings, and tokenization strategies for improved search performance.

• Manage custom analyzers, synonyms, stopwords, and stemming filters for multilingual search.

• Ensure search infrastructure adheres to security best practices, including encryption,

access control, and audit logging.

• Optimize search for low latency, high throughput, and cost efficiency.

• Collaborate cross-functionally with engineering, product, and operations teams to ensure seamless platform delivery.

• Define and communicate a strategic roadmap for Search initiatives aligned with business goals.

• Work closely with stakeholders to understand database requirements and provide technical solutions.

Requirements:

• 4+ years of experience in search engineering, with at least 3+ years of deep experience in OpenSearch.

• Strong expertise in search indexing, relevance tuning, ranking algorithms, and query parsing.

• Hands-on experience with OpenSearch configurations, APIs, shards, replicas, and cluster scaling.

• Strong programming skills in Node.js and Python and experience with OpenSearch SDKs.

• Proficiency in REST APIs, OpenSearch DSL queries, and aggregation frameworks.

• Knowledge of observability, logging, and monitoring tools (Prometheus, OpenTelemetry, Grafana).

• Experience managing OpenSearch clusters on AWS OpenSearch, Containers, or self- hosted environments.

• Strong understanding of security best practices, role-based access control (RBAC), encryption, and IAM.

• Familiarity with multi-region, distributed search architectures.

• Strong analytical and debugging skills, with a proactive approach to identifying and mitigating risks.

• Exceptional communication skills, with the ability to influence and drive consensus among stakeholders.

Role and Responsibilities

• Making technology work for small holder farmers is the primary function of this team, the individual joining this team should be self-driven towards creating impact.
• A keen listener and has a pro-active approach to problem solving.
• Should understand the role of digital transformation in a company’s journey.
• An individual who follows technological advancements closely and thinks of new and innovative use cases that such technology can solve.
• Having previous experience in product management and/or platform development projects is a plus.
• Knowledge of software development life cycle and software configuration management tools preferred.
• The candidate should demonstrate high bias-for-action and should drive results that matter to the function and to the entire organisation.
• Build from ground up, a scalable server infrastructure and client applications.
• Design, develop and deploy features and consume APIs with high quality standards.
• Manage the infrastructure hosted in the cloud.
• Contribute significantly in reviewing code, design & test-cases authored by peers.

Qualifications and Education Requirements

• 2-6 years experience of design and development experience building scalable & distributed systems.
• Bachelor’s or Master’s degree in Engineering from reputed institutes.

SKILLS

• Agile Project Management
• Software Development Life Cycle and Software Configuration Management
• Excellent coding, debugging skills.
• Hands-on experience on the following tech stacks:
  ReactJs, NodeJs, TypeScript, PostgresSQL/MongoDB, Nginx, Pm2, Redis, Bootstrap, CSS
• Knowledge of Microservices and REST APIs.
• Must have: Experience with managing server infra in hybrid cloud AWS & GCP.
• Must Have: Very good understanding of OOPS and design patterns.
• Nice to have: Hands-on-experience with analytics using ELK stack/ Mixpanel.

• You'll help shape the product by leading the overall design and development of the technical solution
• Designing and developing user interfaces using React best practices,
• Developing Front end application code and unit tests in React along with Service Layer
• Shine with engineering excellence by developing test infrastructures, writing documentation, ensuring high performance, and following an agile development methodology
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Research on new frameworks for improving the architecture
• Ensure development best practices are followed (Clean Code, Clean Architecture, code reviews)
• Actively communicate with the stakeholder and team

Desired Profile of the candidate

• Proficiency with ReactJS and its libraries
• Good to have Node experience Proficiency with ReactJS and its libraries
• Good to have Node experience
• Ensuring a clear dependency chain, regarding business logic as well as the file system
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (React, JQuery, NodeJS)
• Hand on and implements complex ReactJS applications, directives, controllers, services
• Expertise in writing and consuming web services,
• Good to have, knowledge in Cloud services
• Ability to quickly script a working solution for a given problem.
• Creative problem-solving skills.
• A results-focused mindset.
• Able to proactively communicate with non-technical stakeholders, manage expectations, and explain the value of addressing technical debt
• Ensuring a clear dependency chain, regarding business logic as well as the file system
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (React, JQuery, NodeJS)
• Hand on and implements complex ReactJS applications, directives, controllers, services
• Expertise in writing and consuming web services,
• Good to have, knowledge in Cloud services
• Ability to quickly script a working solution for a given problem.
• Creative problem-solving skills.
• A results-focused mindset.
• Able to proactively communicate with non-technical stakeholders, manage expectations, and explain the value of addressing technical debt.

Merkle|Sokrati, a leader in Paid Search & Social Advertising, provides a sophisticated technology solution to efficiently manage Digital Marketing campaigns for several brands in India. The technology developed takes a beating of serving and tracking 20M+ impressions a day. It runs crunching algorithms and keyword discovery routines using distributed computing, housing the entire data in distributed caches and sharded MySQL databases.

To be a geek at Merkle|Sokrati you need to know how to build scalable and high-performance systems. Nothing at Sokrati is small. We start with a proof of concept that demands a traffic rate of 10M+! To achieve any of this you need to understand Distributed Systems, Distributed Caching, High-scale Databases. And we possess the skills to create software that makes this entire heterogeneous system function together even if it runs on 100 boxes. A system that is so widely used cannot sustain any downtime and hence it uses elegant high-availability techniques to survive an outage. Not many startups can say “been there, done that”!

@Merkle|Sokrati, you will:

• Implement solutions for broadly defined problems
• Drive best practices and engineering excellence
• Be involved in the development of code in object-oriented languages like Java etc and build large scale robust distributed systems
• Be involved in full fledged product development.
• Build New Features, Push them to production fast.
• Debug production issues across services and levels of the stack
• Build services or APIs which will for easy application integrations at Sokrati to develop applications faster.
• Build scalable/fault-tolerant backend systems that process and analyze billions of data points every day.

You'd fit right in if you have:

• 2-4 years of experience in building successful production software systems
• A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Computer Science)
• Experience developing software services and an understanding of design for scalability, performance and reliability.
• Mastery of the tools of the trade, including a variety of modern programming languages (Python, Java, JavaScript, C/C++) and open-source technologies (Linux, Spring)
• Proven ability to work in a fast paced, agile and in an ownership and results oriented culture

If you are excited about:

• Having an unmatched startup experience that allows you to work on bleeding-edge technologies.
• Making a splash in a multi-billion dollar Digital Advertising industry
• Learning & Growing far beyond your current horizon
• A place full of like-minded & ridiculously smart folks
• A start-up culture that you'd cherish forever in your work life

Feel like you are a good fit? We would love to hear from you!