Fresher Data Engineer- Python+SQL (Internship+Job Opportunity)

We are looking for a Senior .NET Developer to join our IT department and build functional applications and websites.

Senior .NET Developer responsibilities include participating in the entire software development life cycle, debugging applications and configuring existing systems. If you’re equally happy to roll up your sleeves to write code and review other team members’ work, we’d like to meet you.

Ultimately, you’ll use your expertise in the .NET framework to help us deploy high-quality applications.

• Should have an overall 4+ years of professional experience in developing web applications on ASP.NET MVC/ASP.NET CORE.
• Experience coding, testing and documenting .Net/React JS Web Applications
• Excellent database management skill in Sql Server, My Sql
• Experience working in a waterfall/agile environment
• Experience building complex web systems that have been successfully delivered to customers
• Ability to take a project from scoping requirements through actual launch of the project
• Experience in communicating with users, other technical teams and management to collect requirements, identify tasks, provide estimates and meet production deadlines
• Experience with professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations
• Eagerness and willingness to learn new technologies

Job Description – SYSTEMS ENGINEER Role Description

This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.

The systems engineer will be responsible for network & server implementation, administration,

engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.

Job Responsibilities:

1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:

a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).

b. Prediction of client requirements based on assignment for planned and unplanned service activities.

c. Prioritize client requirements and achieve prompt response based on criticality and urgency.

d. Ensuring monthly health check-up report as per SLA each of the assigned customers.

e. Ensure business continuity with zero downtime.

2. Independently handles complex tasks and oversees full AMC contracts.

3. Maintain 100% SLA compliance (response time, resolution time, documentation).

4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support

5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.

6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).

7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.

8. Resolve escalated complaints related to AMC services.

9. Engage in completing training and holding certifications pertinent to IT technologies and practices.

10. Engage in Pre-sales activities:

a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.

b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.

13. Liaise with client departments and customers and keep a fruitful relationship.

14. Control usage of maintenance tools, stores and equipment.

15. Monitor and control maintenance costs for assigned tasks.

16. Adhere to health and safety policies and procedures of client and company.

17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.

18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.

Qualifications:

 Troubleshooting and Information Technology expertise.

 Server Administration, M365, and Cyber security skills.

 Experience with Server management, backup and storage solutions.

 Strong problem-solving and analytical skills.

 Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.

 Experience with ticketing systems, remote monitoring tools and remote desktop applications.

 Certifications such as Cisco CCNA/MCSE.

 Bachelor’s degree in computer science, Information Technology, or related field.

 Excellent communication and teamwork abilities.

 Ability to adapt to changing technology trends and advancements.

Other Details:

 Immediate joiners preferred

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

* Knowledge of Hotel Technology Sales

* Meeting or exceeding sales goals.

* Preparing weekly and monthly reports.

* Coordinating sales efforts with marketing programs.

* Preparing and submitting sales contracts for orders.

* Engage in sales calls

* Provide the corporate sales manager with the daily, weekly and monthly reports to know how many visits, figures and target achieved.

* Identify potential Customer and build a prospect hit list on monthly basis.

**Job Requirements**

• Excellent communication skills

• Presentation skills

• Good Communication and Negotiation skills

• 3+ Years of solid experience

• Bachelor’s degree in any field

• Sales skills

• A Natural Language Processing (NLP) expert with strong computer science fundamentals and experience in working with deep learning frameworks. You will be working at the cutting edge of NLP and Machine Learning.

Roles and Responsibilities

• Work as part of a distributed team to research, build and deploy Machine Learning models for NLP.
• Mentor and coach other team members
• Evaluate the performance of NLP models and ideate on how they can be improved
• Support internal and external NLP-facing APIs
• Keep up to date on current research around NLP, Machine Learning and Deep Learning

Mandatory Requirements

• Any graduation with at least 2 years of demonstrated experience as a Data Scientist.

Behavioral Skills

Strong analytical and problem-solving capabilities.

• Proven ability to multi-task and deliver results within tight time frames
• Must have strong verbal and written communication skills
• Strong listening skills and eagerness to learn
• Strong attention to detail and the ability to work efficiently in a team as well as individually

Technical Skills

Hands-on experience with

• NLP
• Deep Learning
• Machine Learning
• Python
• Bert

Preferred Requirements

• Experience in Computer Vision is preferred

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.

Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.

To know more about us please visit: https://www.apexon.com/

About the role:

This role will help build and support the data factory, keying and Linking and Credit Products on Azure. The role will also in addition automate Infra as a code to protect data, performance, secure product and customer interactions. Configure and deploy tools to leverage operational metrics to support customers with sys on glass monitoring and via alerts to help with L2 and L3 support.

Responsibilities:

• Contribute to all phases of the development lifecycle
• Produce well-designed, testable, efficient quality code
• Ensure designs comply with specifications
• Prepare and produce releases of software components
• Support continuous improvement and innovation
• Produce quality documentation for the support teams
• Troubleshoot / Diagnose issues and identify appropriate solutions

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent experience required.
• 8 to 12 years of experience designing, developing and implementing software applications and hands-on experience with large-scale applications at large institutions with technologies like Java/J2EE, Spring, Spring Boot, producing & consuming REST API’s.
• Experience with front-end / UI technologies – ReactJS, JavaScript, HTML CSS
• Strong expertise on Kafka, event-driven architecture
• Strong experience using one or more Relational & non-relational NoSQL databases (Oracle, SQL Server, Cosmos DB, MongoDB, Cassandra, Redis).
• Expertise in Security, IAM Policies and Networking.

Great to Have:

• Experience with Kubernetes, Openshift
• Experience with Azure Event Hub, Azure Blob Storage, Stream Analytics.
• Practical experience with the end-to-end DevOps CI/CD pipeline including one or more of the following: Azure DevOps, Jenkins, Maven, Gitlab, and SonarQube.
• Strong experience on event-based architecture leading strategy, governance and execution of event-based architecture at large institutions.
• Financial services industry experience.
• Experience with analytics and performance monitoring.
• Knowledge of Test Driven Development (TDD) and/or Behavior-Driven Development (BDD).
• Experience in the day-to-day practicalities of Agile software Product Development Lifecycles such as Scrum, SAFe, DAD, Lean-Agile, Kanban, etc.

Specialism- Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, python, decision tree, random forest, SAS, clustering classification

Senior Analytics Consultant- Responsibilities

• Understand business problem and requirements by building domain knowledge and translate to data science problem
• Conceptualize and design cutting edge data science solution to solve the data science problem, apply design thinking concepts
• Identify the right algorithms , tech stack , sample outputs required to efficiently adder the end need
• Prototype and experiment the solution to successfully demonstrate the value
  Independently or with support from team execute the conceptualized solution as per plan by following project management guidelines
• Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization
• Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development , practice development initiatives