Oracle Administrator

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

About NxtWave

NxtWave is one of India’s fastest-growing ed-tech startups, reshaping the tech education landscape by bridging the gap between industry needs and student readiness. With prestigious recognitions such as Technology Pioneer 2024 by the World Economic Forum and Forbes India 30 Under 30, NxtWave’s impact continues to grow rapidly across India.

Our flagship on-campus initiative, NxtWave Institute of Advanced Technologies (NIAT), offers a cutting-edge 4-year Computer Science program designed to groom the next generation of tech leaders, located in Hyderabad’s global tech corridor.

Know more:

🌐 NxtWave | NIAT

About the Role

As a PhD-level Software Development Instructor, you will play a critical role in building India’s most advanced undergraduate tech education ecosystem. You’ll be mentoring bright young minds through a curriculum that fuses rigorous academic principles with real-world software engineering practices. This is a high-impact leadership role that combines teaching, mentorship, research alignment, and curriculum innovation.

Key Responsibilities

• Deliver high-quality classroom instruction in programming, software engineering, and emerging technologies.
• Integrate research-backed pedagogy and industry-relevant practices into classroom delivery.
• Mentor students in academic, career, and project development goals.
• Take ownership of curriculum planning, enhancement, and delivery aligned with academic and industry excellence.
• Drive research-led content development, and contribute to innovation in teaching methodologies.
• Support capstone projects, hackathons, and collaborative research opportunities with industry.
• Foster a high-performance learning environment in classes of 70–100 students.
• Collaborate with cross-functional teams for continuous student development and program quality.
• Actively participate in faculty training, peer reviews, and academic audits.

Eligibility & Requirements

• Ph.D. in Computer Science, IT, or a closely related field from a recognized university.
• Strong academic and research orientation, preferably with publications or project contributions.
• Prior experience in teaching/training/mentoring at the undergraduate/postgraduate level is preferred.
• A deep commitment to education, student success, and continuous improvement.

Must-Have Skills

• Expertise in Python, Java, JavaScript, and advanced programming paradigms.
• Strong foundation in Data Structures, Algorithms, OOP, and Software Engineering principles.
• Excellent communication, classroom delivery, and presentation skills.
• Familiarity with academic content tools like Google Slides, Sheets, Docs.
• Passion for educating, mentoring, and shaping future developers.

Good to Have

• Industry experience or consulting background in software development or research-based roles.
• Proficiency in version control systems (e.g., Git) and agile methodologies.
• Understanding of AI/ML, Cloud Computing, DevOps, Web or Mobile Development.
• A drive to innovate in teaching, curriculum design, and student engagement.

Why Join Us?

• Be at the forefront of shaping India’s tech education revolution.
• Work alongside IIT/IISc alumni, ex-Amazon engineers, and passionate educators.
• Competitive compensation with strong growth potential.
• Create impact at scale by mentoring hundreds of future-ready tech leaders.

We are looking "SAP PS Functional Consultant" with good experience 7+ Years of Experience in SAP PS support / implementation with knowledge of integration to other modules. 

• Will be able to Configure SAP PS Module as per Change Requests, Assessment Reports & Business Blueprint Documents. 

• Must be able to produce/perform System Configuration, System developments & Testing Reports and conduct Training Sessions. 

• Able to conduct User Acceptance Testing and Training Sessions. 

• Able to Handle project Testing Data & Project Cutover Data. 

• Expert in Master Data Management of SAP PS related Objects. 

• Support End Users for all SAP Project Systems processes including cost planning, controlling & procurement items. 

• Able to support reporting requirements from Business. 

• Ability to communicate effectively.

Requirements:

•Proficiency in programming/scripting with Kotlin/Espresso

•Strong experience in developing Automation scripts, Automation framework

•Experience in automation of Mobile application and Rest APIs using Kotlin/Espresso framework

•Strong knowledge of automation tools/framework such as Espresso, Appium

•Hands-on expertise in using Kotlin programming

•Hands-on expertise in Atlassian tools like Jira, Bitbucket, Confluence etc.

•Experience with CI/CD tools such as GitHub, Jenkins, CI/CD

•Experience in using docker containers as automation execution engine

•Experience working in an Agile/waterfall development process

•Strong conceptual and problem-solving skills

•Logging Defects with relevant analysis and working on the same till closure with the root cause

•Expertise in Agile / iterative testing

•Experience in integration testing is an added advantage

•Experience in design and development of automation framework

•Experience in deriving quality metrics for Automation Delivery

•Experience in setting up CI/CD pipeline for automation execution

The objective of digital marketing is to develop strong and innovative strategies to promote the business brand, products, and services. A digital marketing professional is expected to effectively use all marketing tools and techniques like https://www.simplilearn.com/ppc-marketing-ultimate-guide-article" target="_blank">PPC, https://www.simplilearn.com/tutorials/seo-tutorial/what-is-seo" target="_blank">SEO, SEM, https://www.simplilearn.com/email-breakthroughs-that-wont-break-the-law-article" target="_blank">email, https://www.simplilearn.com/social-media-for-business-article" target="_blank">social media, and https://www.simplilearn.com/display-advertising-mistakes-article" target="_blank">display advertising. A typical digital marketing job description will cover all the above aspects, and more:

• Identify trends and insights
• Allocate marketing investments 
• Plan and direct marketing campaigns
• Manage an organization's website and maintain it, keeping best practices in mind
• Optimize content for the website and social media platforms
• Work with various content formats such as blogs, videos, audio podcasts, etc.
• Track the website traffic flow
• Implement and analyze performance metrics
• Measure and assess goals vis-à-vis ROI
• Device experiments and conversion tests
• Provide internal reports on a regular basis
• Execute new and creative collaborations among technologies and platforms

A digital marketer can work in a variety of different industries, and the possibilities are endless. The job outlines point to an exciting role with great ROI and data insights compared to other forms of marketing.

Besides, a bachelor's degree in marketing or a related field is an essential requirement for those wanting to step into this field. However, certificates in digital marketing and website development/optimization are highly prized nowadays as they equip candidates with real-world exercises, practical assignments, and hands-on projects.

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London in 2004 and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. In 2013 Deliveroo was launched. Fast forward to 2020 and we operate in 12 markets with over 60,000 riders who deliver orders from 60,000 restaurants in over 500 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in around 30 minutes.

And we're just getting started.

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun.

We are already a multi-billion pound company that has grown rapidly. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

The Role

• Work as part of a full stack product team to develop solutions to ensure optimal experiences for our customers, riders, and restaurants

• Utilise a variety of backend technologies to build scalable products

• You'll take part in decisions related to how we undertake new projects

• You'll gather requirements and scope out projects with the rest of the team

Our skills include:

We want to emphasise that we don’t expect you to meet all of the below but would love you to have experience in some of these areas.

• Pride in readable, well-designed, well-tested software

• 5 to 10 years professional experience writing web-based applications in any language, and a willingness to quickly get up to speed on our stack (Ruby/Rails, Go, Python, Scala, or Rust)

• Experience with TDD environments (RSpec, Minitest, Capybara, Selenium)

• Experience with relational databases (PostGreSQL, MySQL) and key-value stores (Memcache, Redis)

• Experience with front-end web technology, bonus points for React

• Experience with web architecture at scale (20krpm and above)

• Experience with PostGIS, or any geography-heavy applications

• Experience with "NoSQL" data backends (Redis, MongoDB, ElasticSearch)

• Experience solving logistical problems with software

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Diversity

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around. 

• Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
• Handling inbound calls and answering various inquiries from customers
• Managing and answering complaints raised from customers on a timely-manner
• Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
• Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Ensuring that the targets are met or exceeded, as set by the management
• Converting the calls into sales closure and thus meeting the targets
• Processing all customer purchases
• Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
• Developing and maintaining good professional relationships with customers to encourage repeat business
• Updating and maintaining relevant data and reporting the same to the business in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant experience of a minimum 1 year in FMCG telecalling sales
• Previous experience of working in a target-oriented environment
• Knowledge of telephone etiquettes
• Good Hindi, English communication skills
• Positive focus with a go-getter attitude    

Experience as a UI/UX Designer as well as a strong portfolio of related projects

• Proficient in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
• Proficient in prototyping tools such as Sketch, InVision, etc.
• Basic HTML5, skills are a plus   Should have experience in Figma and photoshop