Data Engineering

Job Title: Technical Support Engineer

Location: Bangalore

Company: UpGrad

CTC: Up to 4 LPA

Opportunity for Especially Abled Professionals

About the Role:

UpGrad is seeking motivated Technical Support Engineers to join our team in Bangalore. This role is designed to provide inclusive opportunities for especially abled professionals who are passionate about technology and problem-solving.

Key Responsibilities:

Troubleshoot technical issues and provide timely support to users.

Coordinate with internal tech teams to ensure swift resolution of problems.

Deliver excellent customer service and maintain clear communication with stakeholders.

Document issues and resolutions to improve support processes.

Experience Required:

0.6 to 2 years of relevant experience in technical support or IT helpdesk roles.

Desired Skills:

Strong problem-solving and analytical abilities.

Good communication skills and customer-centric approach.

Ability to work collaboratively with cross-functional teams.

Apply now: https://forms.gle/M6hLUtK6TyuGYYtt7

Why Join Us:

Inclusive workplace culture with opportunities for especially abled professionals.

Exposure to dynamic EdTech environment.

Growth-oriented role with learning and development opportunities

Apply now: https://forms.gle/M6hLUtK6TyuGYYtt7

Job description

Company Description

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Admin and Office Management:

• Manage office supplies, equipment procurement, and vendor relations.
• Organize and maintain leasing documentation and records.
• Coordinate meetings, appointments, and events for internal and external stakeholders.
• Handle correspondence via emails, calls, and letters.
• Oversee facility management to ensure office spaces are clean and organized.
• Manage the travel desk, petty cash, and promptly resolve administrative issues.
• Maintain administration reports, vendor invoices, and reconciled ledgers.

Operations and Leasing Management:

• Coordinate property showings, tours, and inspections for prospective tenants.
• Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
• Facilitate lease negotiations and follow up on lease renewals.
• Track leasing inquiries and maintain a database of potential tenants.
• Maintain communication with management, staff, and vendors for smooth operations.
• Manage client relationships and act as a point of contact for operational needs.
• Monitor budgets, forecasts, and implement checks to mitigate operational risks.
• Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Fitout and Facility Management:

• Collaborate with tenants and contractors for office fitouts.
• Ensure compliance with building codes and tenant improvement guidelines.
• Oversee construction, installation, and inspection of tenant improvements.
• Schedule and oversee property maintenance, repairs, and service contracts.
• Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

• Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
• Obtain bids, negotiate contracts, and ensure timely delivery of services.
• Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
• Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Tenant Relations and Customer Service:

• Build and maintain strong relationships with tenants.
• Address tenant inquiries, concerns, and complaints effectively.
• Conduct regular meetings and feedback sessions to improve service delivery.
• Support tenant onboarding and retention efforts throughout the lease term.

Qualifications:

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in administrative and operational roles, preferably in a client-facing positions.
• Strong communication, organizational, and multitasking skills.
• Ability to manage budgets, negotiate contracts, and resolve conflicts effectively.
• Proficiency in MS Office Suite and familiarity with administrative software.
• Attention to detail and ability to prioritize tasks in a fast-paced environment.
• Strong leadership qualities and ability to work independently as well as part of a team.

We are looking for a Laravel developer with the technical skills to implement server-side code written in the Laravel framework. Your main responsibility lies in the development and implementation of applications written in PHP laravel .

Responsibility :

• Design and implement web applications that use the Laravel framework.
• Implement server side logic to process front inputs.
• Identify and fix bugs that are found within code.
• Interact with SQL databases.
• Ensure all inputs going to a database have been parameterized.
• Ensure the appropriate security standards have been implemented.
• Troubleshooting issues in the implementation and debug builds.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

Desired Skill Set:

• The ability to problem-solve and critically think.
• High level of knowledge of PHP and the Laravel framework
• Web Development Skill.
• Understanding of OOP & MVC pattern.
• Understanding of SQL databases.
• The desire and ability to learn.
• Good interpersonal skills.

• Knowledge of CORE PHP & web framework including Laravel.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Experience with API integration.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Building the infrastructure for serving the front-end app and assets.
• Working on full projects of App or website development, from scratch to finish.

About the Company:

Vista Rooms is your quintessential “Home Away From Home” experience. As guests, you can choose from a collection of over

500 luxury villas and private holiday homes, from all across India. Ideal for individual and group getaways, we help you create

memorable experiences whilst you reconnect with nature, yourself or your loved ones. Only 1 in 10 villas that we scout are

carefully selected and added to our portfolio, to ensure that they meet our reliable quality standards. Additionally, as managers

of cherished holiday homes, we also look after our homeowners’ interests and needs with trust and transparency. Our

dedicated 24x7 guest services team, includes our founders, and is available to all of Vista Rooms stakeholders. Having served

300,000 happy travellers at over 500 holiday homes, we are South Asia’s largest chain of luxury private villas.

Why work with us:

We're a non-hierarchical, rapidly growing organization with a young team of realists. We adapt, iterate, and

improve. If your work ethic is in line with us, you’ll be a great fit.

Additional Perks: Employee discounts on villa stays, reward and recognition. Work and play go hand in hand here.

About the Role: Lead the Demand, Pricing & Yield Management for our largest and strategically important region and will help

sustain and grow the vision of improving the yield strategy of our portfolio. Manage the monetization of inventory, create

performance metrics that demonstrate our value to owners and monitor compliance of pricing strategies and adoption across

the portfolio. You are comfortable tackling obstacles using quantitative analysis and lead the team in the right direction to

achieve targets tapping into different online and offline channels.

Job Responsibilities:

● Responsible for managing OTA's channels

● Generating sales from direct & indirect channels (Online & Offline)

● Responsible for achieving quarterly and annual sales targets

● Monitoring the market and competitor products and activities

● Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction/experience

● Responsible for establishing and maintaining key customer relationships.

Required Skills:

● A user-centric approach to drive higher satisfaction among guests, owners, and employee

● Good in strategic thinking and data-driven decision-making.

● Ability to execute and drive efficiency through continuous process improvement.

● Strong interpersonal skills with the ability to collaborate and manage.

● Strong in advance excel, google sheet management

● Ability to deliver results under pressure and within the deadline.

● Strongly inclined to do high-quality and impactful work in a dynamic environment.

Qualification and Experience:

● Bachelor/ Master's degree in engineering, business administration, or related field with a minimum of 2 years of work experience in sales is required.

Hospitality experience is a plus

What problems will you be working on: 

• Work with community leaders to closely understand their behaviour
• Reimagine users flows for assisted behaviour of community leaders
• Gamify community leader journey to grow on CityMall platform
• Integrate workflows between WhatsApp, CL app and End Cx App

Desired skill sets :

• Engineering or MBA from Tier 1 colleges (IITs / IIM)
• 5+ years of experience in product in high growth startup
• Supreme problem solving ability
• Location - Gurgaon

• Managing the channel sales of districts coming under your area.
• Hiring marketing team to manage sales in the respective districts, blocks & panchayats coming under your zone.
• To oversee sales operation with several counties in a particular geographical location.
• Reaching the target and goal set of your area.
• Establishing, maintaining and expanding your customer base.
• Establishing, maintaining and expanding your customer base
• Servicing the needs of your existing customers
• Increasing business opportunities through various routes to market.