Data Engineering

🚀 Job Title : Product Manager – Crypto Exchange

💼 Experience : 3+ Years

📍 Location : Gurgaon (Work From Office)

🕐 Employment Type : Full-time

🌟 About the Company :

We are a fast-growing cryptocurrency exchange based in Gurgaon, building a secure, compliant, and scalable platform for digital asset trading. Our focus is on delivering seamless trading, custody, and fiat on/off-ramp experiences in India’s rapidly evolving crypto ecosystem.

🎯 Role Overview :

We are hiring a Product Manager to build and scale core systems of a crypto exchange, including trading, payments, custody, and transaction flows. This is a backend-focused role requiring strong understanding of crypto and fintech systems.

🛠️ Mandatory Skills :

Crypto exchange operations, product management, payments/PSP integrations, blockchain basics (wallets, gas fees, transactions), APIs & backend systems, KYC/AML understanding.

🔧 Key Responsibilities :

• Own end-to-end product lifecycle (discovery → delivery)
• Define deposit & withdrawal flows (validation, settlement, reconciliation)
• Manage payment integrations (banking rails, PSPs, on/off ramps)
• Work with engineering on APIs, system workflows, and integrations
• Handle third-party integrations (custody, liquidity providers)
• Define requirements for KYC, AML, compliance & risk systems
• Create PRDs, workflows, and product documentation
• Collaborate across Engineering, Ops, Compliance, and Finance

✅ Requirements :

• 3+ years of Product Management in Crypto / Fintech
• Strong understanding of crypto exchange operations
• Knowledge of payments (PSPs, bank transfers)
• Understanding of blockchain basics (wallets, gas fees, confirmations)
• Experience with APIs & backend systems
• Strong communication & stakeholder management

💡 Why Join :

• Build in a high-growth crypto ecosystem
• Work on core exchange infrastructure
• High ownership & impact

JOB DETAILS:

* Job Title: Customer Success (B2B SaaS, USA)

* Industry: Technology

* Salary: Best in Industry

* Experience: 3 to 7 years

* Location: Bengaluru, Karnataka

Criteria

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

(Company): B2B SaaS (Technical complex)

Preferred

• Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.

Role & Responsibilities

If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.

You will work closely with the founders.

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Project Management
• Own customer delivery timelines and communication from kickoff to go-live.
• Track progress, call out blockers early, and keep customers updated without needing reminders.
• Run weekly status checkpoints and ensure every onboarding milestone lands on time.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

Responsibilities

● Design, build, and deploy applied ML models (NLP, LLM-based) to solve real-world sales tech problems.

● Build and orchestrate true multi-agent systems to collaboratively solve complex tasks and workflows that reason, remember, plan, and take actions over structured and unstructured data.

● Use frameworks like LangGraph, CrewAI, or custom planners to orchestrate LLM-powered agents.

● Prototype and productionize capabilities using foundation models (OpenAI, Claude, Gemini, etc.), embeddings, and vector databases (e.g., Pinecone, Weaviate).

● Work with the product team to integrate intelligent agents into customer CRM workflows and GTM-facing tools.

● Design observability, evaluation and control mechanisms to ensure agent reliability, traceability, safety and frugality.

● Continuously improve agents with RF and active learning.

Requirements

● Bachelor’s or Master’s in Computer Science, AI/ML, or a related field.

● 2+ years of experience deploying ML models or AI systems in production

environments.

● Experience with LLMs, NLP pipelines, prompt engineering, and fine-tuning.

● Familiarity with agentic frameworks (LangChain, LangGraph, AutoGPT, CrewAI, or custom orchestration).

● Strong Python programming skills and deep knowledge of the ML/LLM ecosystem.

● Hands-on experience with MLOps, API integrations, and cloud infrastructure (AWS, GCP, or Azure).

● Ability to balance rapid experimentation with robust engineering.

Nice to Have

● Experience working with sales/revenue data (CRM, Gong, Salesforce, LinkedIn).

● Familiarity with reasoning techniques (ReAct, CoT, Tree-of-Thoughts), graph orchestration, and tool chaining.

● Exposure to multi-agent systems, RAG pipelines, or feedback loops in production.

● Contributions to open-source AI/agentic tools or frameworks.

Job Description:

Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.

Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.

We are seeking for a dedicated individual to join SmartDocs Business Solutions. The candidate will work with the product development team and must be a subject matter expert in-order to deliver the best practices; an ideal candidate must possess excellent business skills with outstanding communication, professionalism & leadership and must have minimum 3 - 6 years of experience in JAVA as a full stack developer.

Desirable Skills & Expertise:

v  Minimum 3 – 6 years of experience as a full stack developer (Preferable from product based entity).  At least a year of experience in managing a team is mandatory.

v  Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred.

v  Work exp. in Java, Frame-works like : Spring, Spring boot; J2EE technologies like Servlets, JSP and Web Application Server is mandatory.

v  Strong skills in HTML, Java Script, XML, CSS and Mango DB.

v  Product development in Linux environment is an added advantage.

v  Possesses intellectual humility; smart, driven, creative and able to learn things from slipups, willing to raise others up.

v  Excellent Communication & Analytical skills with integrated professionalism at all levels.

Key Responsibilities:

Ø  The role is responsible for designing, coding and deploying of high-performance applications.

Ø  Deep expertise and hands on experience as a Core JAVA Developer.

Ø  Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.

Ø  Should be able to communicate effectively with both technical and non-technical personnel.

Ø  Excellent trouble shootings & problem-solving skills.

Ø  Experience with SDLC from requirement analysis through testing and deployment.

Ø  Must be an expert in technologies like J2EE, JSP, Servlets, Web Application, HTML, Java Script, XML, CSS, Mango DB and JAVA frameworks – Spring boot.

Ø  Develop and maintain strong product knowledge.

Ø  Guide the clients through various stages of the project and transition to support organization.

Ø  Review existing business processes and participate in the Process Improvement Program.

                        SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.

Job Title: Senior iOS Software Developer

Location: Tardeo, Mumbai

Job Description: We are seeking a highly skilled and experienced Senior iOS Software Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining high-quality iOS applications. You will collaborate closely with cross-functional teams, including product management, design, and backend engineering, to deliver innovative and user-friendly mobile experiences. As a senior developer, you will also mentor junior developers, contribute to architectural decisions, and ensure the scalability and performance of our mobile applications.

Key Responsibilities:

• Design and Development: Lead the design and development of complex iOS applications for a diverse range of verticals including Finance, retail and Healthcare from concept to release, ensuring a seamless user experience.
• Architecture: Make architectural decisions, design scalable solutions, and optimize performance across a range of iOS devices.
• Collaboration: Work closely with product managers, designers, and backend engineers to define, design, and ship new features.
• Code Quality: Write clean, maintainable, and efficient code following best practices for software development, including unit testing and continuous integration.
• Mentorship: Provide technical guidance and mentorship to junior developers, fostering a collaborative and learning-driven environment.
• Problem Solving: Identify and resolve performance issues, bugs, and other technical challenges, ensuring the stability and responsiveness of applications.
• Innovation: You , and actively contribute to the continuous improvement of our development processes.
• Documentation: Create and maintain technical documentation to support development processes, onboarding, and knowledge sharing.

Qualifications:

• Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
• Experience: Minimum of 5 years of experience in iOS development with a strong portfolio of released applications that can be shared for review.
• Technical Skills:
• Proficiency in Swift and Objective-C.
• Solid understanding of object-oriented programming
• Knowledge of memory management and multi-threading
• Experience with embedded databases and other system data stores
• Strong understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics.
• Good knowledge of performance limits and characteristics
• Good sense of UI design execution principles
• Experience with RESTful APIs, JSON, and third-party libraries to connect to backend services.
• Knowledge of mobile app architecture patterns such as MVC, MVVM, and VIPER.
• Experience with version control systems, preferably Git.
• Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
• Implementation of automated testing platforms and unit tests, benchmarking and optimization
• Understanding of Apple’s design principles and interface guidelines.
• Soft Skills:
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Leadership experience or potential to lead projects and teams.

Preferred Qualifications:

• Experience with modern iOS tools and frameworks such as SwiftUI and Combine.
• Knowledge of iOS accessibility features and best practices.
• Familiarity with y best practices.
• Experience with automated testing frameworks like XCTest.
• Contributions to open-source projects or active participation in the iOS developer community.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹1,000,000.00 per year

Location Type:

• In-person

Schedule:

• Day shift

Ability to commute/relocate:

• Tardeo, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

• Web application development experience in HTML5, CSS3, Javascript (including new ES features), Python
• Hands-on experience in any one of the python-based backend frameworks like Django or Flask or Pyramid along with end to end testing
• Hands-on experience in building high performant React applications
• Hands-on experience working with Object Oriented JavaScript (OOJS), JavaScript libraries and their practical uses in building complex interactive experiences
• Hands-on experience working with TDD in JS with the help of frameworks like Mocha, Chai, Jest, Enzyme, React Testing Library etc.
• In depth knowledge of SQL is a must. SQL Technologies that are desired are MySQL, PostGres, Oracle
• Experience in state management libraries like Redux and MobX
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Familiarity with various component libraries and design systems
• Proficient in using media queries and CSS frameworks like bootstrap or foundation for implementing responsive web design patterns in the applications
• Knowledge of common JavaScript design patterns
• Experience in owning Code Quality and Code Review processes
• Experience on Node.js is an advantage
• Work "in the trenches" with junior developers to implement large features that wow our clients
• Partner with Managers, Business Analysts, and test analysts to develop realistic implementation plans with a focus on quality, sustainability, and delivering value to our clients
• Stand up for coding best practices that ensure quality products: automated testing, unit testing, agile development, continuous integration, code reviews, and technical design
• Improve technical skills of self and the team
• Research industry trends and web technologies, and promote adoption of best-in-class web tools and technologies
• Understand client business issues and actively participate in designing solutions and features that meet client needs
• Take initiative to advance the quality, responsiveness, architecture, or design of our solution, if you want to make it happen you can.
• Excellent organizational and task management skills
• Strong oral and written communication skills
• Ability to work in global cross-office teams
• Fluency in English is required

• 2.5+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.