Data Engineering

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress.

Principal Help Desk Engineer

Position Responsibilities :

As a Principal Help Desk Engineer in Maconomy Engineering, you will become a key member of our Engineering Help Desk team with the primary purpose of ensuring we find successful resolutions to customer issues that makes their way to the team.

Deltek Maconomy is a project-based enterprise resource planning (ERP) solution which is purpose-built specifically for the distinct needs of professional services firms.

We're looking for a proactive and logical Application Helpdesk Engineer to join our team based out of India. As a Principal Help Desk Engineer you will have a deep knowledge and understanding of the use of ERP software and use your technical experience & skills to troubleshoot our Maconomy solution. You will work closely with the Application Developers to gain specialized knowledge of the workings of the software, in order to independently resolve complex cases that are unable to be resolved by the Support Services team. As part of the role you will be working closely with the Support Services, Product Managers, Cloud Solutions and Engineering teams to ensure that the best and most timely solution to the cases are provided to our Customers.

Key Responsibilities

To be successful in this role, you will be expected to perform the following functions:

• Growing the relationship between Support Services, Cloud Solutions, Engineering and other key department areas
• Leading by example by adhering to the correct processes and procedures and ensuring that the knowledge you have is recorded and passed onto the team in an effective manner
• Deep investigations into the most complex cases and develop/come up with a workaround to assist clients who are not able to use the application features
• Focus on the high priority cases for clients to ensure strong and timely resolutions for key issues
• Work closely with the developers to trace down the root cause of defects and work to ensure long term solutions are developed
• Produce and maintain database fix scripts for issues affecting multiple clients
• Use TFS for defect management, RNT for customer issue management and Microsoft Teams for cross business collaboration
• Escalate issues requiring development assistance to the Development team
• Create defects using TFS and link information to Support Services cases
• Support communication between Developers and Support Services, following up on requests for further information about specific escalated cases or defects
• Review cases submitted to Help Desk by Support Services to determine if existing defects exist and create new defects if they do not exist
• Generate ad hoc reports regarding cases assigned to the Help Desk team, those with development, those being worked on, etc.
• Track the status of bug fix defects and follow up with Engineering as necessary.

Qualifications :

We are looking for people who have the following experience:

• Minimum Bachelor´s Degree level in Software Development
• 5+ years working as an Application Support Engineer
• 3+ years of Software programming experience using a variety of coding languages
• Experiencing in coaching and guiding others in team
• Excellent knowledge and skills with relational database management (RDBMS) systems including Oracle and SQL Server
• Have worked with ERP Software and have a thorough knowledge of the purpose and uses of this type of system
• An understanding of the types of challenges that our customers may face with using ERP software and the effects this will have on them
• Strong analytical skills
• Customer service oriented
• Experience with developing reports using SQL
• The ability to adapt quickly to new technical environments
• The ability to work under tight deadlines and work effectively in an environment with multiple competing priorities
• Strong communication skills including the ability to write clearly and concisely and to present information in a way which facilitates interpretation
• Excellent proficiency in written and spoken English

For a startup run by a serial founder:

Job Description :

- Architect and develop our B2B platform, focusing on delivering an exceptional user experience.

- Recruit and mentor an engineering team to build scalable and reliable technology solutions.

- Work in tandem with co-founders to ensure technology strategies are well-aligned with business objectives.

- Manage technical architecture to guarantee performance, scalability, and adaptability for future needs.

- Drive innovation by adopting advanced technologies into our product development cycle.

- Promote a culture of technical excellence and collaborative spirit within the engineering team.

Qualifications :

- Over 8 years of experience in technology team management roles, with a proven track record in software development and system architecture + Dev Ops

- Entrepreneurial mindset with a strong interest in building and scaling innovative products.

- Exceptional leadership abilities with experience in team building and mentorship.

- Strategic thinker with a history of delivering effective technology solutions.

Skills :

- Expertise in modern programming languages and application frameworks.

- Deep knowledge of cloud platforms, databases, and system design principles.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong communication skills with the ability to lead cross-functional teams effectively.

Job Designation:  Software Developer - Full Stack

Job Location:  Bangalore

• Understand and identify requirements
  
• Design
  
• Coding
  
• Unit Tests
  
• Documentation
• Must have 1-4 years of experience as Full Stack Developer

• Degree in Computer Science (BS/MS), related technical field or equivalent practical experience
• 8+ years of industry experience in product development
• Experience in coaching and mentoring team members
• Must own a specific component of the product. Gathering requirements by working with product management. Working closely with development managers in defining external product interfaces
• Must have excellent written and verbal communication skills. Must articulate various design approaches and design decisions clearly - within the team and across the teams.
• Must work with QA engineers to devise proper test constructs - unit testing and integration tests.

Role: MIS Analyst

Location: Hyderabad

Experience Required: 4 to 8 Years

Key Skills:

MIS Analyst with 4 Plus Years of Experience.

Strong Experience in Pivot Tables.

Strong Experience in PowerPoint Presentation

Good Experience in Data Validation, Vlookup

Excellent Communication

React.js, HTML5, CSS3, Javascript
Client side scripting
Experience in responsive design, PWA, asynchronous request handling, complex front end displays like flowchart, graphs etc.
Knowledge of JSON/XML
Knowledge of Web Fundamentals, Browser Working, REST API
State Management with Redux
Latest APIs of HTML5