Technical consultant

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

Customer Support Executive Responsibilities:

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Customer Support Executive Requirements:

• Excellent interpersonal and written and oral communication skills.
• Excellent computer skills.
• Knowledge of mediation and conflict resolution techniques is preferable.
• Fluent in English
• Office Work Location: Malad (East) Mumbai, Maharastra.

Job description:

• Maintain the database of candidates along with all follow-ups related information.
• Posting vacancies on portals.
• Match the profile of the candidate on technical grounds Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
• Ensure the target is met in terms of required submittals daily as well as required number of placements.
• Marketing our Bench Consultants (H1 Transfer/OPT/CPT/F1/L1, GC, and US CITIZEN).
• Developing new contacts with tier 1 vendors / Clients. Someone who has been in the industry and can be bring existing clients to support us.
• Should be able to generate Leads by cold calling to acquire a new direct client.
• Understanding their requirement and clearly articulating the resume and formatting it as required.
• Communicating with the consultants daily and update about submissions and interviews.

Required Candidate profile:

• Any graduate can apply (BBA/BCOM will be preferable)
• Good Communications Mandate.

Experience:

• Freshers and Experienced (Min 6 months relevant experience)

Working Location:

• 3rd Floor Vicenza House, Friends Society, Opp. C H Jewellers, Alkapuri, Vadodara, Gujarat 390007

Working Hours:

• US Shift (Mon-Fri)
• Onsite

Description of Skills/abilities:

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing those with well-known React.js workflows such as Redux. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is a must.

You will be responsible for architecting and building the applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

1. Developing new user-facing features using React.js, React hooks.
2. Building reusable components and front-end libraries for future use.
3. Translating designs and wireframes into high quality code.
4. Optimizing components for maximum performance across a vast array of web-capable devices and all browsers.
5. Build pixel-perfect, buttery smooth UIs across all web browsers.
6. Diagnose, fix bugs, maintain code and write automated tests to ensure the product is of the highest quality.
7. Key understanding about Object Oriented Programming, Web Architecture, SDLC, Rest Framework.
8. Should have understanding in Hybrid App Ecosystem, Code Once - Deploy Anywhere thought process.
9. Responsible for development of new highly-responsive, web-based user interface.
10. Construct visualizations that are able to depict vast amounts of data.
11. Work with product team and graphic designers.
12. Develop a flexible and well-structured front-end architecture, along with the APIs to support it React.js developer requirements and qualifications.
13. Support the entire application lifecycle (concept, design, test, release and support). Produce fully functional web, mobile applications writing clean code.

Skills

1. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
2. Thorough understanding of React.js and its core principles.
3. Having Experience with popular React.js workflows such as Redux.
4. Familiarity with newer specifications of Typescript.
5. Having Experience with data structure libraries (e.g., Immutable.js).
6. Knowledge of isomorphic React is a plus.
7. Familiarity with RESTful APIs.
8. Knowledge of modern authorization mechanisms, such as JSON Web Token.
9. Familiarity with modern front-end build pipelines and tools.
10. Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
11. Familiarity with code versioning tools such as Git, SVN.
12. Knowledge of functional or object-oriented programming.
13. Ability to write well-documented, clean typescript code.
14. Rock solid at working with third-party dependencies and debugging dependency conflicts.
15. Understanding of REST APIs, the document request model, and offline storage.

Skill Set:

React, React Hooks, Redux, and Typescript with minimum of 6+ Years of relevant Experience.

Experience: 5+ years

Location: Bangalore

Roles and Responsibilities

• Design and code features in the back-end as per the specifications provided by the Product and Design teams.
• Ship features in fast moving agile sprints.
• Work closely with Product Design and Product Management teams to brainstorm and chalk out details of features.
• Ability to build a feature from scratch & drive it to completion.
• Strong skills in architecting database models.
• Ability to document your code as this will be an open-core project.
• Ability to write unit, integration, and end to end tests.
• Conduct peer code review.

Must have:

• Strong understanding of Javascript and NodeJS.
• Good understanding of asynchronous programming, callback, and closures.
• Experience developing applications that use queues like SQS, RabbitMQ, Kafka, etc.
• Experience with AWS services like S3, EC2, etc.
• Experience with Docker.
• Should be strong in Postgres database.
• Test driven development and use of frameworks like Mocha, Cypress.
• Strong proficiency in English and writing skills.

Good to have

• Basic knowledge of CI, CD
• Intermediate knowledge in any cloud services (AWS, GCP)
• Have created GraphQL APIs or worked with the Apollo framework.
• Have built previous functionality for CRM, marketing, or customer support tools.
• Have worked in open source project previously.

Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements.

Skill and Competencies required:

Functional

• Business Knowledge Process Knowledge
• Product Knowledge
• Customer Orientation
• Language skills English / Regional language
• Telemarketing / Selling Skills
• Basic computer skills MS Excel, Word

Behavioral

• Values Integrity / Honesty / Respect
• Communication Oral & Written skills / Listening
• Executive Presence
• Business / Telephone Etiquette
• Influencing Skills
• Empathy
• Self-driven / Initiative
• Ability to manage stress
• Willingness to learn

Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Salary and Benefits

• Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
• Incentive Rs. 36000/- to Rs.60000/- per Annum
• Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
• Opportunities to learn and grow with the Company