Responsibilities: ·
- Develop comprehensive product documentation that meets global standards.
- Work with Engineering team to create Product Technical documentation, Knowledgebase, API Documentation.
- Work with Product Management team to create Product User Guides, FAQs, Support Knowledgebase etc.
- Work with Technical & Marketing teams to create content for Technical Blogs, White Papers, Product Comparisons, Case Studies etc.
- Periodically review existing documentation and update them for Product Releases, prepare Release Notes.
- Obtain a deep understanding of products to translate complex product information into simple, polished, and engaging content.
Skills and Qualifications:
- Bachelor’s degree in relevant technical field.
- 2-8 years’ experience as an effective technical writer for products in the Cloud Computing Industry.
- Proven ability to quickly grasp complex technical concepts and create easily understandable text and pictures.
- Understanding of Cloud Concepts and experience in creating related documentation is a must.
- Superior written and verbal communication skills, with a keen eye for detail.
- Experience working with engineering to improve user experience and create visuals for technical support content.
- Experience working with video (screen capture) creation tools for user documentation.
- Understanding of REST APIs and ability to do simple checks using Postman or similar tools.
- Experience using Wordpress and other similar tools to create documentation.
Skills
CLOUD COMPUTING, Cloud Concepts, DOCUMENTATION
Shubham Vishwakarma
Full Stack Developer - Averlon
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Versatile Commerce is an innovative bespoke software development company with headquarters in the UK and additional locations in the US and India. With a team of over 70 skilled members, we specialize in creating custom IT solutions to address unique client challenges across various industries. Our portfolio includes over 100 projects, ranging from enterprise web applications to infrastructure, mobile apps, and cloud solutions. As strategic partners in our clients' digital transformation journeys, we are committed to driving tangible business outcomes and ensuring they are future ready.
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• Manage External IT Partners: Oversee relationships with external IT partners, especially a Microsoft Partner. Ensure effective communication, collaboration, and goal alignment.
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Software Development Engineer - Backend
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• Experience with Elasticsearch
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We're looking for an experienced and passionate Data Engineer to join our team. Our vision is to empower Genesys to leverage data to drive better customer and business outcomes. Our batch and streaming solutions turn vast amounts of data into useful insights. If you’re interested in working with the latest big data technologies, using industry leading BI analytics and visualization tools, and bringing the power of data to our customers’ fingertips then this position is for you!
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- Develop high quality batch and streaming big data pipelines.
- Interface with our Data Consumers, gathering requirements, and delivering complete data solutions.
- Own the design, development, and maintenance of datasets that drive key business decisions.
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- Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment.
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- 5+ years of experience in data modelling, data development, and data warehousing.
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- Experience with large scale data processing systems for both batch and streaming technologies (Hadoop, Spark, Kinesis, Flink).
- Experience in programming using Python, Java or Scala.
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- Strong knowledge of computer science, algorithms, and design patterns.
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Full Stack Developer - Averlon