Technical Writer at CoreStack · Chennai · 3 - 10 years · ₹3L - ₹7L / yr · Raised funding · Posted 19 Jul 2022

Responsibilities: ·
- Develop comprehensive product documentation that meets global standards.
- Work with Engineering team to create Product Technical documentation, Knowledgebase, API Documentation.
- Work with Product Management team to create Product User Guides, FAQs, Support Knowledgebase etc.
- Work with Technical & Marketing teams to create content for Technical Blogs, White Papers, Product Comparisons, Case Studies etc.
- Periodically review existing documentation and update them for Product Releases, prepare Release Notes.
- Obtain a deep understanding of products to translate complex product information into simple, polished, and engaging content.
Skills and Qualifications:
- Bachelor’s degree in relevant technical field.
- 2-8 years’ experience as an effective technical writer for products in the Cloud Computing Industry.
- Proven ability to quickly grasp complex technical concepts and create easily understandable text and pictures.
- Understanding of Cloud Concepts and experience in creating related documentation is a must.
- Superior written and verbal communication skills, with a keen eye for detail.
- Experience working with engineering to improve user experience and create visuals for technical support content.
- Experience working with video (screen capture) creation tools for user documentation.
- Understanding of REST APIs and ability to do simple checks using Postman or similar tools.
- Experience using Wordpress and other similar tools to create documentation.
Skills
CLOUD COMPUTING, Cloud Concepts, DOCUMENTATION

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Position Overview: Virtana is seeking a technical writer who is passionate about creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.
You will work closely with a global network of engineers, product managers to understand real-world use cases. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you!
Work Location: Pune
Job Type: Hybrid
Key Responsibilities:
- Design, develop, edit, and deliver accurate and effective documentation for Virtana products.
- Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.
- Follow our documentation guidelines to produce high quality documentation.
- Prioritize projects when working with multiple engineering teams.
- Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.
Qualifications:
- Minimum 5 years relevant experience writing documentation for Cloud or Enterprise products.
- Bachelor’s degree or certificate in Technical Writing is preferred.
- Excellent written and verbal communication skills.
- Experience writing release notes and creating videos.
- Experience with XML, DITA.
- Familiarity working with Jira and Confluence.
- Good collaboration skills with the writers and cross-functional teams.
Why Join Us:
- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
- Chance to work on cutting-edge technology and products that make a real impact.






