
Responsibilities: ·
- Develop comprehensive product documentation that meets global standards.
- Work with Engineering team to create Product Technical documentation, Knowledgebase, API Documentation.
- Work with Product Management team to create Product User Guides, FAQs, Support Knowledgebase etc.
- Work with Technical & Marketing teams to create content for Technical Blogs, White Papers, Product Comparisons, Case Studies etc.
- Periodically review existing documentation and update them for Product Releases, prepare Release Notes.
- Obtain a deep understanding of products to translate complex product information into simple, polished, and engaging content.
Skills and Qualifications:
- Bachelor’s degree in relevant technical field.
- 2-8 years’ experience as an effective technical writer for products in the Cloud Computing Industry.
- Proven ability to quickly grasp complex technical concepts and create easily understandable text and pictures.
- Understanding of Cloud Concepts and experience in creating related documentation is a must.
- Superior written and verbal communication skills, with a keen eye for detail.
- Experience working with engineering to improve user experience and create visuals for technical support content.
- Experience working with video (screen capture) creation tools for user documentation.
- Understanding of REST APIs and ability to do simple checks using Postman or similar tools.
- Experience using Wordpress and other similar tools to create documentation.
Skills
CLOUD COMPUTING, Cloud Concepts, DOCUMENTATION

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Strong hands-on experience with Python and at least one backend framework such as FastAPI, Django, or Flask, Node.js .
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Excellent communication and presentation skills
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📣 Referrals Welcome!
If you know someone with the above experience, especially in Salesforce consulting sales for the US market, we’d love to connect. Please feel free to share referrals or tag potential candidates.
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