
Responsibilities: ·
- Develop comprehensive product documentation that meets global standards.
- Work with Engineering team to create Product Technical documentation, Knowledgebase, API Documentation.
- Work with Product Management team to create Product User Guides, FAQs, Support Knowledgebase etc.
- Work with Technical & Marketing teams to create content for Technical Blogs, White Papers, Product Comparisons, Case Studies etc.
- Periodically review existing documentation and update them for Product Releases, prepare Release Notes.
- Obtain a deep understanding of products to translate complex product information into simple, polished, and engaging content.
Skills and Qualifications:
- Bachelor’s degree in relevant technical field.
- 2-8 years’ experience as an effective technical writer for products in the Cloud Computing Industry.
- Proven ability to quickly grasp complex technical concepts and create easily understandable text and pictures.
- Understanding of Cloud Concepts and experience in creating related documentation is a must.
- Superior written and verbal communication skills, with a keen eye for detail.
- Experience working with engineering to improve user experience and create visuals for technical support content.
- Experience working with video (screen capture) creation tools for user documentation.
- Understanding of REST APIs and ability to do simple checks using Postman or similar tools.
- Experience using Wordpress and other similar tools to create documentation.
Skills
CLOUD COMPUTING, Cloud Concepts, DOCUMENTATION

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