Technical Writer

Responsibilities: ·         

• Develop comprehensive product documentation that meets global standards.         
• Work with Engineering team to create Product Technical documentation, Knowledgebase, API Documentation.     
• Work with Product Management team to create Product User Guides, FAQs, Support Knowledgebase etc.         
• Work with Technical & Marketing teams to create content for Technical Blogs, White Papers, Product Comparisons, Case Studies etc.      
• Periodically review existing documentation and update them for Product Releases, prepare Release Notes. 
• Obtain a deep understanding of products to translate complex product information into simple, polished, and engaging content.     

Skills and Qualifications:

• Bachelor’s degree in relevant technical field.
• 2-8 years’ experience as an effective technical writer for products in the Cloud Computing Industry.
• Proven ability to quickly grasp complex technical concepts and create easily understandable text and pictures.
• Understanding of Cloud Concepts and experience in creating related documentation is a must.
• Superior written and verbal communication skills, with a keen eye for detail.
• Experience working with engineering to improve user experience and create visuals for technical support content.
• Experience working with video (screen capture) creation tools for user documentation.
• Understanding of REST APIs and ability to do simple checks using Postman or similar tools.
• Experience using Wordpress and other similar tools to create documentation.

Skills

CLOUD COMPUTING, Cloud Concepts, DOCUMENTATION