AI Engineer - Fresher

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

**Salary and Benefits:**

-Unlimited Incentives

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Job Title: HR Executive

Location: Devkrushna Infotech

Experience: 0-1 Year

Job Type: Full-Time

Job Summary

Devkrushna Infotech is seeking a dynamic and enthusiastic HR Executive to join our team. The ideal candidate will assist in managing the day-to-day HR operations, ensuring smooth functioning of the HR department, and supporting the organization in building a positive work culture.

Key Responsibilities

1. Recruitment & Onboarding:

• Assist in sourcing, screening, and shortlisting candidates for various roles.
• Coordinate and schedule interviews with hiring managers.
• Facilitate onboarding processes for new employees, including document collection, orientation.

1. Employee Engagement:

• Organize team-building activities and engagement programs.
• Address employee queries and provide support to resolve issues promptly.

1. HR Operations:

• Maintain and update employee records in HR software and databases.
• Ensure timely submission of compliance documents.

1. Policy Implementation:

• Assist in drafting and communicating HR policies.
• Ensure policies are adhered to and support the implementation of best practices.

1. Training & Development:

• Coordinate with teams to identify training needs.
• Assist in planning and organizing internal and external training programs.

Skills & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Basic knowledge of HR practices, labor laws, and recruitment processes.
• Strong communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to multitask and work in a fast-paced environment.

Preferred Qualifications

• Any internship or prior experience in HR will be an advantage.
• Knowledge of HR software and tools.

Why Join Us?

• Opportunity to grow and learn in a dynamic IT environment.
• A collaborative and inclusive workplace.
• Hands-on experience in all facets of HR.

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Customer Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies. The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, follow-up with them, and helping in onboarding.
• Record cancellation reasons for customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences.
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives.

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

Digital marketing executive job duties include:

• Prepare social media marketing strategy and campaign by coming up with content

ideas, planning the budget, and implementing it.

• Utilize various social media channels to promote the company’s products and

services.

• Increase the visibility of the company’s social content by optimizing individual

company pages on social media platforms.

• Utilize the digital marketing aspects of the social media marketing roadmap to

increase website traffic, audience engagement, and revenue.

• To achieve certain goals, you must generate leads, qualify leads, develop

marketing communications, build your brand image, and convert sales leads.

• Taking steps to improve campaigns and other marketing efforts by monitoring

their performance and evaluating their effectiveness.

Requirements for Digital marketing executive

• A graduate degree in marketing or a related field is required.

• 1-3 Years of experience in digital marketing.

• Efforts to lead and manage SEO/SEM, marketing databases, email campaigns,

social media campaigns, and display advertising campaigns.

Company: Runo – https://runo.in

Location: Hyderabad, India

Who We Are:

Runo is a product based funded company incubated at T-Hub (IIITH Campus) and currently operating from Cyber Towers, HiTec City. We offer Call Management CRM for sales teams across the world. We are currently scaling up the engineering team to support the continued growth of the user acquisition in the global market, after a steady success in the Indian market.

The Role:

Runo is looking for a Lead Backend Developer to join our team. The lead backend developer is responsible for scaling up the existing architecture to handle billions of requests every month (We are currently at a scale of 100 million requests per month). You will be contributing in architecting the database/reporting layer to support complex queries and data exports of millions of records. You will be a lead developer responsible for development of new software products and enhancements to existing products.

Our Ideal candidate:

• Proficiency in NodeJS.
• Expert knowledge of NoSQL Databases (MongoDB is preferred)
• Hands on experience of working on products handling more than a million requests per month
• 4-8 years of relevant professional work experience 
• Self-motivated, able to work independently. Commitment to high quality.

Responsibilities:

• Contribute to the product architecture in handling millions of requests per day.
• Optimizing the architecture for regional data zones.
• Develop high performance, reusable & bug free APIs
• Optimize the existing APIs for performance (by data denormalization/ decoupling the long running APIs using queues)
• Get familiar with the AWS Services like API Gateway, Lambdas, SNS, SQS, SES

What We Offer: 

• Competitive Salary
• ESOPs
• Medical Insurance

Mobile Developer (Xamarin)
To assist us in building out our next generation of mobile apps using Xamarin, we’re looking for a well-rounded Mobile developer. A primary job responsibility will be to assist in developing and maintaining new features for the Xamarin application. The right person for this job will understand the agile methodology as well as thrive in a fast-paced environment.

Required Skills:

• 2+ years experience developing software using Xamarin.
•  Xamarin Form based UI development using XAML
• Strong desire to learn
• Basic understanding of design patterns
• Comfortable working with Subversion, Git, or similar source control environments
• Must be willing to do Test Driven Development.
• Strong communication skills, must embrace working in a highly-collaborative environment

Preferred Skills:

• Good understanding of web-service technologies, Restful APIs
• Some exposure to a version control system such as Git or Subversion
• Proven understanding of software development techniques, concepts and processes
• Driven and self-motivated.
• Works creatively to solve challenging problems

Responsibilities

• Assist in the design, implementation, and maintenance of features for our cross platform applications.
• Provide technical support and troubleshooting that are beyond capabilities of help desk or customer service
• Analyze and fix QA and production problems
• Ensure proper functioning of applications in a production environment
• Work collaboratively with designers, product managers and QA in meeting tight deadlines utilizing SCRUM in an agile environment.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Defines and documents requirements for data, workflow, logical processes, and interfaces with other systems.
• Other tasks and projects as assigned by management.

·         Professional experience as UI/UX Designer, preferably who has worked in healthcare EMR and in designing mobile applications

·         Strong portfolio demonstrating effective and attractive designs

·         Mastery of standard design tools (Adobe XD, Photoshop, Illustrator, etc.)

·         Excellent knowledge of emerging UX and visual design trends

·         Experience in conducting users interviews and usability testing

·         Understanding of user centered and responsive design

·         Ability to clearly and effectively communicate design processes, ideas, and solutions

·         Be open to receiving feedback and constructive criticism