AI Engineer - Fresher

Job Summary:

We’re seeking an innovative and business-savvy AI Strategist to lead the integration of artificial intelligence across all departments within our organization. This role is ideal for someone who has a deep understanding of AI capabilities, trends, and tools — but is more focused on strategic implementation, process improvement, and cross-functional collaboration than on technical development.

As our AI Strategist, you'll identify high-impact opportunities where AI can streamline operations, improve efficiency, and unlock new value. You’ll work closely with stakeholders in operations, marketing, HR, customer service, finance, and more to evaluate needs, recommend solutions, and support the adoption of AI-powered tools

and workflows.

Key Responsibilities:

• Partner with department heads to assess workflows and identify opportunities for AI integration

• Develop and maintain a company-wide AI roadmap aligned with business goals

• Evaluate and recommend AI solutions and platforms (e.g., automation tools, chatbots, predictive analytics, NLP applications)

• Serve as a liaison between internal teams and external AI vendors or technical consultants

• Educate teams on AI use cases, capabilities, and best practices

• Oversee pilot programs and track the effectiveness of AI initiatives

• Ensure ethical and compliant AI use, including data privacy and bias mitigation

• Stay current on emerging AI trends and make recommendations to maintain a competitive edge

Qualifications:

• Bachelor’s or Master’s degree in Business, Data Science, Information Systems,

or related fields

• Strong understanding of AI concepts, tools, and use cases across business

functions

• 3+ years of experience in strategy, operations, digital transformation, or a related role

• Proven track record of implementing new technologies or process improvements

• Excellent communication and change management skills

• Ability to translate complex AI concepts into business value

• Strategic thinker with a data-driven mindset

• Bonus: Experience working with AI vendors, SaaS platforms, or enterprise AI tools

Company Description

Gencosys Technologies Pvt. Ltd. is a leading Information Technology company with a strong presence and customer base in South Asia, Middle East and Africa, Asia Pacific, Kingdom of Saudi Arabia, and North America. We provide comprehensive IT support and solutions to businesses in various industries.

Role Description

This is a full-time on-site role for a Search Engine Optimization Specialist at our Lucknow location. The Specialist will be responsible for conducting keyword research, performing SEO audits, building links, analyzing web analytics, and implementing on-page SEO techniques to improve website rankings and visibility.

Qualifications

• Keyword Research and SEO Audits
• Link Building and Web Analytics
• On-Page SEO
• Experience in optimizing websites for search engines
• Understanding of SEO best practices and industry trends
• Proficiency in web analytics tools and SEO software
• Familiarity with HTML, CSS, and JavaScript
• Excellent analytical and problem-solving skills
• Strong communication and collaboration abilities
• Bachelor's degree in Marketing, Computer Science, or related field

We are looking for skilled Senior Full-Stack developers who can architect and develop large-scale enterprise applications using React.js for front-end and Node.js for API's.

Responsibilities :

●      Review application requirements and interface designs.

●      Identifying web-based user interactions.

●      Developing and implementing highly responsive user interface components using React concepts.

●      Writing application interface codes using Javascript following React.js workflows.

●      Understand proposed features and quickly design and build scalable API and SQL schema & queries.

●      Proactively analyze website performance and implement solutions for improvement.

●      Collaborate with architects, developers, business analysts, and QA analysts to design, develop, and test applications.

●      Documenting application changes and developing updates.

●      Collaborate with other team members.

Requirements :

●      Proven work experience as MERN developer (5+yrs)

●      3+ years of experience building complex web applications.

●      Solid work experience using component-based development on the client-side.

●      3+ years of experience coding robust and secure Rest API's in Node.js, JSON, XML.

●      Experience coding in JavaScript, HTML, CSS.

●      Experience in integrating systems using Rest APIs and single sign-on.

●      Experience with continuous integration / continuous deployment using AWS CodePipeline and CloudFormation templates.

●      Experience with AWS infrastructure (API Gateway, S3, Lambda, Aurora, EC2).

●      Experience with Google Analytics integration.

●      Deep knowledge to create standards-compliant, cross-browser, mobile compatible front-end code with responsive design.

●      Deep knowledge of server-side and front-end performance optimization.

●      Strong design skills are a huge plus.

●      Should be a self-starter who is excited to solve many technical challenges relentlessly.

●      Must have excellent written and verbal communication skills.

• Good understanding of UI, cross-browser compatibility, general web functions, and standards.
• Ensuring the technical feasibility by communicating and co-ordinating with the UI/UX teams.
• Optimizing applications for maximum speed and scalability.
• Working closely with graphic designers and converting designs to visual elements.
•   Expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, jQuery, Bootstrap.
•   Knowledge of using (Ex: advanced JavaScript libraries and frameworks such as Angular, NodeJS, ReactJS, VueJS, etc.).
•   Developing mobile and desktop responsive web applications.
•   Maintaining code integrity and organization.
•   Assisting in updating the application development policies to ensure that all future applications meet the latest technical requirements.
•   Collaborating with other team members and stakeholders for requirements.

What Youll Do:

• Take ownership of customer issues reported and see problems through to resolution
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Prepare accurate and timely reports
• Follow the SLA for issues with respect to their severity.

What You ll Need:

• Bachelor s or higher degree in computer science, engineering, or related technical field
• Willing to work flexible and varying shift times including weekends and evenings
• 2 years of software development experience with java, javascript, python, or another scripting/programming languages
• Previous experience in a Technical Support environment is required
• Excellent written and verbal communication skills
• A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
• Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Familiarity with Zendesk, Jira, and Confluence is advantageous.

Desired Candidate Profile

• Minimum 1-2 years experience in business development
• Experience in sales is a plus
• Excellent communication and negotiation skills
• Fluent in English and Hindi
• Knowledge in Microsoft Office (Word, Excel & PowerPoint)
• Willingness to work 6 days a week
• Willingness to travel within DelhiNCR
• Event planning experience is a plus
• Ability to take ownership and achieve targets under pressure    

SurveySensum is an AI-Enabled Customer Experience Management Platform (SAAS) that collects customer feedback in real-time and offers actionable insights for improved business decisions. We specialize in Customer Experience and our vision is to make customer research accessible and affordable to all the SME’s and help them make better business decisions backed by data thereby reducing the chances of failure.

We have our offices in Jakarta, Singapore and India and currently hiring for Gurgaon location.

Till last year we were doing business only in Asia and 6 months back launched SurveySensum in North America. Vision for next 5 years is to capture North America and Europe.

• Design, development and test of new features/customer problems and make them live on the platform.
• Own modules/Product features assigned
• Responsible for regular communication with others involved in the development process
• Provide support and fix bugs when customers encounter a problem while working with features you developed.

Required Technical Skills:

• 2-3 years of software development experience
• Proficient in C#.Net, Angular2+, typescript
• Familiarity with Relational Databases and SQL
• Experience with Web services development (REST)
• Hands on experience with calling APIs

What’s in it for you?

• Technically, you will be a part of designing a multi-tenant system which every software developer desires to.
• You will learn how to build a scalable solution that can serve millions of users.
• Apart from the technical skills, you will learn to how to get more signups, how to increase company’s revenue and how to optimize operations.
• We believe in making employees future entrepreneurs, you will learn the skills to experiment, take risks and take the business forward.

It’s easier to say good things about our own culture, but if you really want to know, call the people who have left the organization in the last 3 years or call people who have joined 4-5 months back.

They will tell you the real culture. One thing we would I would like to say, we work hard and part even harder.

And you’re right fit, if you are not afraid of taking challenges, you want to own things by yourself, you want to work on real customer problems and at the end of the day enjoy what you do.