Technical Writer

Role & Responsibilities

• Support master data readiness for Oracle Fusion design, build, mock loads, UAT, cutover, and hypercare.
• Perform data profiling, cleansing, deduplication, validation, and remediation tracking.
• Create and maintain source-to-target mappings from legacy systems to Oracle Fusion.
• Support data migration cycles, mock load validation, reconciliation, and data defect resolution.
• Partner with IT, business data owners, system integrators, and data stewards to define ownership, rules, and approval workflows.
• Support boundary-system data contracts, including field-level rules, ID crosswalks, downstream integration impacts, and reconciliation controls.
• Help establish sustainable data quality metrics, monitoring, lineage, and stewardship processes.
• Support reporting and analytics readiness by ensuring trusted master data dimensions and consistent reference data.
• Data domains scope:

o  Customer, supplier, contact, and trading partner master data.

o  Product, item, SKU, BOM, specification, category, and UOM data.

o  Location, site, plant, warehouse, address, and inventory location data.

o  Finance master data, including chart of accounts, legal entities, ledgers, cost centers, and hierarchies.

o  Workforce / HCM reference data, including workers, jobs, positions, departments, and organization structures.

o  Reference data such as tax codes, payment terms, value sets, shipping methods, and lookup values.

o  Quality, specification, traceability, asset, equipment, recipe, formula, routing data.

Ideal Candidate

• Strong Master Data Management (MDM) Specialist Profile (Oracle Fusion ERP Transformation)
• Mandatory (Experience 1) – Must have 10+ years of experience in Master Data Management (MDM), Data Governance, Data Quality, ERP Data Migration, or Enterprise Data Management roles.
• Mandatory (Experience 2) – Must have hands-on experience supporting large-scale ERP implementation or transformation programs, with strong exposure to Oracle Fusion Cloud ERP environments.
• Mandatory (Experience 3) – Must have strong experience in Master Data lifecycle management, including data profiling, cleansing, deduplication, validation, reconciliation, remediation tracking, and data quality controls.
• Mandatory (Experience 4) – Must have hands-on experience creating and managing Source-to-Target Mapping (STTM) documents, transformation rules, data conversion logic, and migration validation activities.
• Mandatory (Experience 5) – Must have strong experience managing one or more enterprise master data domains such as Customer, Supplier, Product/Item, SKU, BOM, Finance Master, Plant/Warehouse, Location, Inventory, HCM, or Reference Data.
• Mandatory (Experience 6) – Must have recent experience working on Oracle Fusion Cloud ERP implementation, migration, transformation, or data readiness programs.
• Mandatory (Domain) – Must have experience in Food Manufacturing, Process Manufacturing, CPG/FMCG, Consumer Goods, Pharma, Chemicals, Life Sciences, or other regulated supply chain environments.
• Mandatory (Hike) - compensation policy of offering up to 25% hike on the candidate's current CTC. Candidates whose expectations exceed this range should be screened out during the initial discussion.
• Mandatory (Note) - Only immediate joiners who are available to join within 15 days are considered.
• Preferred (Oracle Modules) – Experience with Oracle Fusion Product Hub, Oracle SCM Cloud, Oracle Procurement Cloud, Oracle Financials Cloud, Oracle Inventory, Oracle Manufacturing, or Oracle HCM.
• Preferred (Boundary Systems) – Experience integrating or managing master data across PLM, QMS, EAM, CRM, Procurement Systems, Legacy ERP, Data Warehouses, and Reporting Platforms.

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

3 to 7 years of Overall testing experience.

 Test Automation Experience with the tool Selenium or Katalon.

 Should have experience in Test Automation Framework like TestNG and Cucumber

Framework.

 Able to manage test activities in medium to large projects.

 Demonstrates appropriate interpersonal skills required to establish effective working

relationships with clients and/or business partners.

 Should be familiar with the Software Testing tools, techniques and market trends.

 Should review user and functional requirements and provide feedback; they will

Informally test early versions of functionality and develop increasingly complete test

scripts and traceability.

 Participate in test execution and monitor the progress of execution.

 Proactively engage with all team members including developers, business users and

business analysts.

 Writes, reviews and executes formal test scripts including setup and data

requirements, procedures and expected results

 Able to provide direct input to project estimates and documentation (Project Plan

document, URS, FRS, Design docs)

 Reviews project requirements, plans and prototypes and providing input.

 Agile/ Scrum experience.

 Katalon Tool knowledge is preferable.

 Clinical domain knowledge is preferable.

Job Description: Backend Developer (PHP, Django, Docker)

About us: AuditorsDesk is designed to make Audit firm’s audit work paperless. Without the need to download any software you can take your audit firm online. Your firm can easily maintain documents online. Deliver high-quality audits under ICAI guidelines. Your teams and clients can collaborate and be more efficient in managing audit work papers. More than just a tool for auditors, it tracks engagement progress from planning to conclusion. It enables the entire team to operate at its best efficiency.

Job Overview: We are seeking a highly skilled Backend Developer with a minimum of 3 years of professional experience in PHP framework. The ideal candidate should also demonstrate expertise in working with the Django and Docker frameworks. This is an exciting opportunity to join our dynamic IT team in South Delhi location.

Responsibilities:

§ Design, develop, and maintain efficient and reliable PHP backend systems.

§ Collaborate with cross-functional teams to define, design, and ship new features.

§ Integrate user-facing elements developed by front-end developers with server-side logic.

§ Troubleshoot, debug, and optimize application performance.

§ Stay up-to-date with industry best practices and emerging technologies.

Requirements:

§ Minimum of 3 years of professional experience as a PHP-Backend Developer.

§ Proficient in PHP framework, with a strong understanding of object-oriented programming.

§ Hands-on experience with Django and Docker frameworks.

§ Solid understanding of database design and optimization (e.g., MySQL, PostgreSQL).

§ Familiarity with front-end technologies (HTML, CSS, JavaScript) and their integration with backend services.

§ Ability to work in a fast-paced, collaborative team environment.

§ Strong problem-solving and communication skills.

Job Type: On site

Job Location: South Delhi (Nearby Nehru Enclave Metro Stn.)

Employment Type: Permanent

Compensation: Best fit as per industry standard

How to Apply: Interested candidates who meet the above requirements and are ready to contribute to a dynamic team are encouraged to submit their resume at hrATauditorsdeskDOTin  

Please indicate "Backend (PHP) Developer Application" in the subject line.

*Note: Immediate joiners will be given preference. Only shortlisted candidates will be contacted for interviews.

Skill Sets:

·         Familiarity with commercial ad serving platforms such as OpenX, DFP, DFA etc.

·         Excellent presentation and storytelling skills with PowerPoint.

·         Experience with Excel/Pivot tables.

·         Excellent diagnostic skills.

·         Technical acumen to understand how to design campaigns that optimize the use of our tech platform.

·         Superior time management and multi-tasking skills.

·         Willingness to do whatever it takes to get the job done.

Job Location - Verse Innovation, Helios Business Park, 11th Floor, Wing E, Outer Ring Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103

Should have Passion to learn and adapt new technologies, understanding,

solving/troubleshooting issues and risks, able to make informed decisions and ability to

lead the projects.

Your Qualifications

• 2-5 Years’ Experience with functional programming
• Experience with functional programming using Scala with Spark framework.
• Strong understanding of Object-oriented programming, data structures and algorithms
• Good experience in any of the cloud platforms (Azure, AWS, GCP) etc.,
• Experience with distributed (multi-tiered) systems, relational databases and NoSql storage solutions
• Desire to learn new technologies and languages
• Participation in software design, development, and code reviews
• High level of proficiency with Computer Science/Software Engineering knowledge and contribution to the technical skills growth of other team members

Your Responsibility

• Design, build and configure applications to meet business process and application requirements
• Proactively identify and communicate potential issues and concerns and recommend/implement alternative solutions as appropriate.
• Troubleshooting & Optimization of existing solution

At Prolifics, we are currently implementing multiple solutions on Tosca Automation and we are looking to hire talented Tosca Architect for our development centre in India. This position would be based out of location and is a permanent position.

If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!

Job Title: Performance Test Manager

Location: Hyderabad

Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc

• Good Communications Skills
• Minimum 10 years of experience in Performance testing
• Strong Experience in Load Testing
• Experience in Neoload
• Experience in Performance Monitoring tools
• Strong experience in designing load testing strategies and leading the activities from planning, preparation, execution and reporting phases
• Knowledge on Application Performance Monitoring tools Experience in working with middleware protocols like Web services (XML, JSON), MQ and technologies involving microservices architecture.

About us:

Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter,LinkedIn, Facebook, YouTube and other social media to know more about us.