Technical Writer

Position Summary

This is a key role supporting the day‑to‑day operation of one of our esteemed customers' core financial systems across the organization. In this role, you will support application configuration and best practices for systems including Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa. The scope of this role will continue to expand as additional finance systems are shared across multiple business processes and application modules.

Reporting to the Finance Systems Manager and working closely with multiple business stakeholders as well as functional and technical application support teams across the enterprise, you will be responsible for ensuring the ongoing integrity, stability, and effectiveness of application functionality across the Customer's systems landscape.

This position provides an excellent opportunity to support change within a cross‑functional, multi–business unit environment, with exposure to all areas of Finance operations. The role offers a fast‑paced and challenging work environment, with regular interaction and visibility across multiple levels of management.

What you will do:

• Query, script and reporting writing within Finance applications such as Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa
• Application configuration to support core business functionality of procure to pay (P2P)
• Ensure Finance standards are consistently achieved and proactively monitored within our core finance applications
• Engage with broader Finance Systems and Data Governance team members to perform root-cause analysis related to Finance application integrity and/or data fixes resulting from upstream system integrations
• Engage with broader Finance Business Analysts members to support in application enhancements and improvement initiatives.

What we are looking for:

• Demonstrated experience supporting financial and/or operational business processes, such as:
• Record-to-Report (close, consolidation, reporting)
• Procure-to-Pay (requisition → PO → invoice)
• Lease/real estate management and/or portfolio delivery processes
• Proven track record in incident/problem/change management with practical experience leading triage, RCA, and release coordination.
• Ability to elicit requirements and convert them into configuration recommendations and well-defined work items.
• Hands-on leadership of UAT, including test planning, execution, defect management, and go-live readiness.
• Strong understanding of integrations from a functional support standpoint (how data flows, common failure modes, reconciliation).

What you will bring:

• 5+ years in functional application support or functional analyst roles supporting enterprise applications (ERP/EPM/SaaS).
• Bachelor’s degree in business, Finance, Information Systems, Supply Chain, or equivalent experience.
• Strong functional support mindset: restore service quickly, prevent repeat issues, and improve stability over time
• Functional support experience with one or more of:
• Coupa (P2P, catalog/invoicing, supplier enablement, matching rules)
• Lucernex (leases, escalations, CAM, critical dates, lease reporting)

Good to have any of the following skills:

• PeopleSoft Financials (ChartFields, AP, GL, workflow, batch processes)
• Concur (expense policy, audit rules, corporate card feeds, ERP posting)
• OTM/TMS (tendering, execution, rating, freight settlement/audit)
• Planview (demand intake, portfolio/resource mgmt., governance workflows)
• Hyperion (planning, consolidation, metadata/hierarchies, Smart View support)
• Ability to read and validate file layouts/mapping documents, troubleshoot integration logs, and run basic queries (SQL) for investigation.
• Experience with structured intake forums, prioritization frameworks, product ownership, or ITIL-based service management.
• Experience partnering with data governance teams or supporting data quality controls and stewardship processes.

Work time: Eastern time zone (US Shift)

Responsibilities & Duties: Making Call to Customers, Maintaining the Database, Online Sales

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Key Responsibilities

• Responsible for achieving both individual and team sales targets.
• Monitor team performance and ensure collective success.
• Conduct cold calling to generate leads and close deals.
• Assist clients with their grievances and ensure timely resolution
• Work across all three domains: Signal Services, Broking, and Copy Trading.
• Develop and implement new sales strategies to drive revenue generation.
• Research and explore global Forex & Comex markets for potential business growth.
• Ensure adherence to company policies, industry regulations, and compliance standards.
• Guide and mentor the team to enhance performance.

Qualifications:

• Minimum Graduate or Post Graduate.
• Proven experience in a client-facing role, preferably in client success, account management, or customer service.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and other relevant tools.

Perks & Benefits:

• Overseas trip by the company
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition. 

Key Responsibilities:

• Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release.

Key Competencies (Functional):

• Proficiency in Java, Kotlin, or C++.
• Ability to use the Android Studio, including the Android SDK, with ease.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Knowledge of C-based libraries.
• Familiarity with push notifications, APIs, and cloud messaging.
• Experience with continuous integration.

• Over 8 years of experience and 5+ in API/mulesoft
• Expert with API technology including (REST, JSON, XML, Web Security, API Management, Public/Private APIs)
• Strong experience with MuleSoft cloud hub/AnyPoint Platform with proven experience architecting, designing, implementing enterprise services, and platform operations.
• Should be proficient in developing enterprise standards, guidelines, best practices and policies for the Mulesoft platform and drive adoption
• Should be able to provide technical expertise in bringing-in automation across API life cycle ( code quality, migration, deployment, platform monitoring etc) using tools such as App Dynamics, puppet, chef or any similar tools
• Should be hands-on and proficient in DevOps methodologies such as CICD, test automation etc
• Should be able to evangelize and work with enterprise architects on API driven architecture, platform roadmap
• Should be very proficient in planning, stakeholder management, team mgmt. and communication at all levels
• Provides overall API technical leadership working with Business, BAs, Tech lead, Scrum Master to clarify requirements and set technical direction for the team

Graphic Design Intern

DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

1. Create and design various materials for socials
2. Select colors, fonts, images, and layouts
3. Ensure projects are completed in a timely manner with a quality product
4. Advise best practices and optimizations throughout design projects.
5. Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company
6. Work with a wide range of media and graphic design software
7. Hands on knowledge in Canva, Illustrator, Photoshop. Adobe after effects would be an added advantage.
8. Should have good idea about the colour theory

Skill Requirement:

• People working on implementation/support/development of enterprise reconciliations/cash & liquidity management/payment or core banking software in banks and financial institutions is a must
• Strong technical skills in MS SQL, PL/SQL, SQL Loader, Stored Procedures, (Reporting Service and Integration Service) is a must
• Expertise of any or all of these core areas (Payment systems, ATM, Credit Card, Cash & liquidity, Core Banking, Securities, Confirmations) is a must
• Solid analytical and technical skills with regard to Transaction Lifecycle Management and Fintech software applications
• Client facing experience and experience with international customers strongly preferred
• Self-motivating, able to assume responsibility and work autonomously in a professional manner
• Willingness to travel upto 60 percent
• Willing to join within 30-45 days
• Good organizational skills including the ability to meet deadlines

Broad Job Responsibilities:

• During the first year, focus will be on consultant’s training on the product (technical and functional capabilities) along with handling product support related activities.
• Once the consultant has demonstrated sound capabilities and understanding of the product and its functions, he/she will be engaged in implementation related activities.
• Implementation Consultants help ensure that Transaction Lifecycle Management software applications are implemented and configured in accordance with standard business processes and meet client requirements.
• Consultants work directly with our clients mostly banks and financial institutions and provide guidance, make suggestions on how to best implement the software to provide the most value.
• Implementation Consultants work with Project Managers and other functional departments during the implementation and configuration of software applications,
• Define, develop, and document business requirements to ensure customer needs are captured and delivered
• Author specifications based upon client requirements, including functional test cases, for use in configuring and developing solutions during implementation as well as in custom integrations with other products.
• Build productive customer relationships and take responsibility for customer satisfaction.
• Work independently to complete tasks on time and collaborate with others as part of a team.
• Maintain project deliverables and documentation that can be recreated and leveraged as intellectual capital.
• Support custom integrations to ensure final product meets customer requirements
• Support customer during user acceptance testing cycle by resolving issues, answering questions, and guiding them through the process
• Provide written and verbal status reports to management on project status
• Participate in internal initiatives, e.g., process improvement, product improvement, and identifying best practices
• Own a customer facing project

Additional Skills Preferred:

• Knowledge on technical skills like C, C++, Python Scripting, Web services would be an added advantage
• Familiarity on Shell scripting would be an advantage
• Knowledge on Scripting such as Perl is preferred.

Personal Characteristics:

• Excellent interpersonal, oral and written communication skills.
• Commitment to own personal development
• Self-motivated, approachable, patient and reliable
• Ability to work in a multi-cultural environment

Benefits:

• Excellent opportunity to hone banking process knowledge along with technical skills
• Opportunity to work with a global banking product
• Excellent career growth prospects
• Opportunities to travel

Educational Qualification:

• Bachelor’s degree is a must