Technical Content Writer

Position: Software Development Engineer - 2

Location: Bangalore/Remote

Role Overview

We are looking for a Software Development Engineer - 2 with 4-6 years of experience who is passionate about writing clean, scalable code and enjoys solving complex backend challenges. As part of the engineering team, you’ll work on designing, developing, and maintaining backend services, primarily in Python, with exposure to other backend technologies like Node.js and Go. You'll contribute to our microservices architecture, APIs, and cloud-native solutions, ensuring security and performance at scale.

Responsibilities

• Write, test, and maintain scalable and efficient backend code in Python (FastAPI or similar frameworks).
• Collaborate with cross-functional teams to design and implement APIs and microservices.
• Ensure code quality by writing and reviewing test cases, and conducting code reviews.
• Handle bug fixing and troubleshooting for backend systems as needed.
• Build and optimize backend systems to positively impact business outcomes.
• Design and implement cloud-native solutions with a focus on performance and security.
• Monitor system health and continuously improve performance and reliability.
• Contribute to process and code improvements, focusing on best practices.

Must-Have Technical Skills

• 4-6 years of experience working with Python (preferably FastAPI or other frameworks).
• Strong understanding of OOP principles and best coding practices.
• Experience in designing and releasing production APIs.
• Proficiency in RDBMS and NoSQL databases.
• Familiarity with microservices and event-driven architecture.
• Experience in cloud-native application development (SaaS).
• Knowledge of cloud services such as GCS, AWS, or Azure.
• Strong focus on security in design and coding practices.

Good-to-Have Skills

• Experience in building and maintaining CI/CD pipelines.
• Hands-on experience with NoSQL DBs.
• Exposure to working in a cloud environment and familiarity with infrastructure management.
• Aggressive problem diagnosis and creative problem-solving skills.
• Excellent communication skills for collaborating with global teams.

About Us 

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture. 

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Why should this job excite you?

• Flat-hierarchy, performance-driven culture 
• Rapid growth and learning opportunities
• Comprehensive medical insurance coverage 
• A high-performing action-oriented team 
• Competitive package, benefits and employee-friendly work culture

Note: Due to a high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

Hrim is an innovation company with a vision to create and power meaningful action across the globe. The organisation delivers its innovation through its Ideation, Design & Build Services. Hrim’s ideation service materialises visions of leaders and companies into standout concepts. The design and build service propels concepts into tangible reality in the form of ventures, initiatives, services etc.

Job Description:

As the Build Lead specialising in Technology at Hrim, paralleling the role of a Head of Technology in a technology startup, your role is critical in translating innovative concepts into real-world technological solutions. This position requires a unique combination of technical mastery, strategic foresight, and leadership skills to take 0-1 build to success. You will be at the helm of developing and executing technology projects from their nascent stages to full-fledged operational status.

In this key role, you will oversee the entire lifecycle of our technology initiatives, spearheading it from concept asset development to market launch. Your responsibilities will be multifaceted, encompassing strategic planning and hands-on management of the technology ventures. Your leadership will be instrumental in evolving the concepts into fully operational, market-ready technologies. 

Key Responsibilities

Project Development from 0 to 1:

• Lead the development of new technology projects at Hrim from conception (0) to launch (1).
• Utilize coding and technical expertise to create robust, scalable assets for the projects
• Oversee the entire project lifecycle, ensuring that technical objectives and timelines are met.

Technical Leadership and Team Management:

• Spearhead  technical build of the concepts and lead the associated team on the project
• Manage resource allocation, project scheduling, and workflow to optimize team performance.

Technology Strategy and Innovation:

• Stay abreast of emerging technologies and industry trends to inform innovation at Hrim
• Collaborate with cross-functional team members to ensure technology alignment with business goals.

Quality Assurance and Best Practices:

• Ensure the highest quality of code and implementation of best practices in software development.
• Conduct code reviews and oversee testing procedures to ensure reliability and efficiency of applications.
• Address technical issues and challenges promptly, ensuring minimal impact on project timelines.

Requirements & Qualifications

Educational Background:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Advanced degrees or certifications in technology-related disciplines are a plus.

Technical Expertise:

• Proficiency in one or more programming languages such as Python, Java, C++, JavaScript, or similar, with a strong understanding of software development principles.
• Demonstrated experience with full-stack development, including both front-end and back-end technologies.
• Knowledge of database management and experience with SQL or NoSQL databases.
• Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and understanding of scalable architecture design.

Experience in Project Development:

• 5 years of experience in technology development, with a significant portion dedicated to building projects from concept (0) to launch (1).
• Demonstrated ability to lead technology projects and oversee all stages of development, from ideation to deployment.
• Proven track record in delivering complex software projects on time and within budget.

Leadership and Team Management:

• Strong leadership skills with experience managing and mentoring a team of software developers and engineers.
• Ability to foster a collaborative environment and demonstrate innovation and creativity. 
• Experience in resource planning, project scheduling, and agile methodologies.

Problem-Solving and Innovation:

• Excellent problem-solving skills with a focus on innovative solutions and continuous improvement.
• Ability to anticipate challenges and proactively address potential issues in the development process.
• A knack for translating complex technical concepts into practical, real-world applications.

Communication and Collaboration:

• Strong communication skills, capable of effectively articulating technical concepts to both technical and non-technical stakeholders.
• Experience collaborating with cross-functional teams, including product managers, designers, and business analysts.
• Ability to clearly document and present project progress and outcomes.

Adaptability and Continuous Learning:

• Commitment to staying up-to-date with emerging technologies and industry trends.
• Willingness to adapt and learn new programming languages or technologies as required by project needs.
• Enthusiasm for tackling new challenges and the ability to learn quickly in a fast-paced environment.

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU's unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on the BYJU's unique way of learning and convert them into premium subscribers in your designated zones.

working days : 5 days (wednesday - sunday)

weekoff : 2 days (Monday - Tuesday )

Applicant Trainee - 37,500 Rs stipend 

Business Development Assoicate (BDA) - 10 LPA package 

Location : Chandigarh , Jalandar, Ludhiana 

Must have requirements:

1. Should be a graduate (any graduate is okay).
2. Should be passionate about sales.
3. Any masters distance eligible 
4. Age not more than 29 
5. If video interview done than should be completed with 90 days .

Bonus and other benefits :

1.You can earn upto 3 Lakh in your incentives.

1. 300 best performers for each quarter (every 3 months) are taken on a 5 days fully paid international trip.
2. You will have weekly targets to achieve, consistent failure to achieve them will obviously result in job cancellation, thats not a surprise. Go big or go Home! (to be honest its easy)
3. This is a high-performance job for someone who wants to make it large, take big risks and continuously challenge themselves.
4. We require high intent, extreme determination and hard work which will be most certainly rewarded.
5. We are somewhat still a start-up, so you will have more opportunities to be recognized than elsewhere (if you are honest to your work).

Things which will make you immediately stand out :

1. Effective Communication and quick witness.
2. Should be highly energetic and enthusiastic.
3. Must have keen interest in education and mentoring students.
4. Prior experience in sales and business development is an add on.
5. Good interpersonal and presentation skills. 

This person MUST have:

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Strong Django and ReactJS experience
• Advanced knowledge of Python and relational databases
• Understanding of APIs, pagination, searching, sorting 
• Experience with building, modifying and extending API endpoints (REST or

GraphQL) for data retrieval and persistence.

• Creating high performance UI etc.
• Experience with SQL and NOSQL databases

• Experience with the full software development life cycle, including requirements

collection, design, implementation, testing, and operational support.

• Experience with scrum or other agile software development methodology.
• Excellent verbal and written communication, teamwork, decision making and

influencing skills.

Experience:

• Min 3 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Senior Devops Engineer

Who are we?

Searce is  a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering, AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to cloud.

What do we believe?

• Best practices are overrated

• Implementing best practices can only make one n ‘average’ .

• Honesty and Transparency

• We believe in naked truth. We do what we tell and tell what we do.

• Client Partnership

• Client - Vendor relationship: No. We partner with clients instead. 
• And our sales team comprises 100% of our clients.

How do we work?

It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.

• Humble: Happy people don’t carry ego around. We listen to understand; not to respond.

• Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.

• Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.

• Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.

• Innovative: Innovate or Die. We love to challenge the status quo.

• Experimental: We encourage curiosity & making mistakes.

• Responsible: Driven. Self motivated. Self governing teams. We own it.

Are you the one? Quick self-discovery test:

1. Love for cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion for sales: When was the last time you went at a remote gas station while on vacation, and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on cloud ?

Introduction

When was the last time you thought about rebuilding your smart phone charger using solar panels on your backpack OR changed the sequencing of switches in your bedroom (on your own, of course) to make it more meaningful OR pointed out an engineering flaw in the sequencing of traffic signal lights to a fellow passenger, while he gave you a blank look? If the last time this happened was more than 6 months ago, you are a dinosaur for our needs. If it was less than 6 months ago, did you act on it? If yes, then let’s talk.

We are quite keen to meet you if:

• You eat, dream, sleep and play with Cloud Data Store & engineering your processes on cloud architecture
• You have an insatiable thirst for exploring improvements, optimizing processes, and motivating people.
• You like experimenting, taking risks and thinking big.

3 things this position is NOT about:

1. This is NOT just a job; this is a passionate hobby for the right kind.
2. This is NOT a boxed position. You will code, clean, test, build and recruit & energize.
3. This is NOT a position for someone who likes to be told what needs to be done.

3 things this position IS about:

1. Attention to detail matters.
2. Roles, titles, ego does not matter; getting things done matters; getting things done quicker & better matters the most.
3. Are you passionate about learning new domains & architecting solutions that could save a company millions of dollars?

Roles and Responsibilities

This is an entrepreneurial Cloud/DevOps Lead position that evolves to the Director- Cloud engineering .This position requires fanatic iterative improvement ability - architect a solution, code, research, understand customer needs, research more, rebuild and re-architect, you get the drift. We are seeking hard-core-geeks-turned-successful-techies who are interested in seeing their work used by millions of users the world over.

Responsibilities:

• Consistently strive to acquire new skills on Cloud, DevOps, Big Data, AI and ML technologies
• Design, deploy and maintain Cloud infrastructure for Clients – Domestic & International
• Develop tools and automation to make platform operations more efficient, reliable and reproducible
• Create Container Orchestration (Kubernetes, Docker), strive for full automated solutions, ensure the up-time and security of all cloud platform systems and infrastructure
• Stay up to date on relevant technologies, plug into user groups, and ensure our client are using the best techniques and tools
• Providing business, application, and technology consulting in feasibility discussions with technology team members, customers and business partners
• Take initiatives to lead, drive and solve during challenging scenarios

Requirements:

• 3 + Years of experience in Cloud Infrastructure and Operations domains
• Experience with Linux systems, RHEL/CentOS preferred
• Specialize in one or two cloud deployment platforms: AWS, GCP, Azure
• Hands on experience with AWS services (EC2, VPC, RDS, DynamoDB, Lambda)
• Experience with one or more programming languages (Python, JavaScript, Ruby, Java, .Net)
• Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
• Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef
• Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)
• Deep experience in customer facing roles with a proven track record of effective verbal and written communications
• Dependable and good team player
• Desire to learn and work with new technologies

Key Success Factors

• Are you
• Likely to forget to eat, drink or pee when you are coding?
• Willing to learn, re-learn, research, break, fix, build, re-build and deliver awesome code to solve real business/consumer needs?
• An open source enthusiast?

• Absolutely technology agnostic and believe that business processes define and dictate which technology to use?
• Ability to think on your feet, and follow-up with multiple stakeholders to get things done
• Excellent interpersonal communication skills
• Superior project management and organizational skills
• Logical thought process; ability to grasp customer requirements rapidly and translate the same into technical as well as layperson terms
• Ability to anticipate potential problems, determine and implement solutions
• Energetic, disciplined, with a results-oriented approach
• Strong ethics and transparency in dealings with clients, vendors, colleagues and partners
• Attitude of ‘give me 5 sharp freshers and 6 months and I will rebuild the way people communicate over the internet.
• You are customer-centric, and feel strongly about building scalable, secure, quality software. You thrive and succeed in delivering high quality technology products in a growth environment where priorities shift fast. 

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

• Install and configure software and hardware
• Administer Microsoft 365 Enterprise Mobility and Security suite + Intune
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls
• Upgrade systems with new releases and models

• Functional & operational understanding of Microsoft Active Directory, Office 365 and Microsoft Intune or Microsoft Enterprise Mobility and Security
• Functional knowledge of Active Directory security groups
• Experience with configuring Microsoft 365 security policies
• Ability to troubleshoot issues related to Windows 10 operating systems
• Basic hardware troubleshooting skills

• Eager to learn and apply new technologies and tools to get the job done
• Strong analytical and organizational skills
• Good communications skills to be able to communicate with people to understand and comprehend underlying issues

• Microsoft Certifications: MCSA/MCSE/MS-101 Enterprise Mobility and Security
• Network configuration and management
• Fortinet firewall configuration