
Primary Purpose
To assist in the development and execution of comprehensive marketing strategies, enhancing the brand& presence, and driving business goals in the salon, beauty, and wellness industry.
Key Activities and Responsibilities
- Contribute information, ideas, and research to help develop effective marketing strategies.
- Organize and oversee advertising/communication campaigns on social media platforms, exhibitions, and promotional events, ensuring they align with brand objectives and achieve full delivery.
- Conduct market research and analysis to evaluate trends, brand awareness, and competition ventures.
- Maintain relationships with vendors to ensure collaborative efforts in promotional activities.
- Monitor the progress of campaigns using various metrics and submit performance reports.
- Collaborate with managers in preparing budgets and monitoring expenses to ensure efficiency and cost-effectiveness.
- Develop and execute communication strategies and initiatives to promote brand messaging and engagement.
- Regularly interface, consult, and collaborate with cross-functional teams across the company, as well as manage relationships with social media agencies, vendors, corporate activities, and influencers.
- Gain a deep understanding and knowledge of the salon, beauty, and wellness industry to tailor marketing efforts effectively.
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Skills and Qualification
- Proven experience in developing marketing strategies and campaigns.
- Good understanding of market research techniques, data analysis, and statistical methods.
- Through knowledge of strategic planning principles and marketing best practices.
- Proficient in MS Office and familiar with marketing software and tools.
- Excellent communication and people skills for effective collaboration and relationship building.
- Strong organisational and time-management abilities, capable of handling multiple projects and deadlines.
Job Type: Full-time
Job Timing:- 11:00 to 7:00
Working Days:- Monday to Saturday

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Job Description: Customer Service Executive (Hindi Voice Process)
Company: Hippdocloud Technologies
Location: Visakhapatnam
Experience: 0-1 year
Qualification: Any Graduate
Job Overview:
As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.
You will handle customer inquiries, resolve complaints, and provide information about company products and services.
The role involves communicating with customers primarily through voice calls.
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Handle incoming customer calls and provide assistance in a professional and courteous manner.
Address customer inquiries, complaints, and provide appropriate solutions.
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Collaborate with team members and other departments to ensure customer satisfaction.
Stay updated on company products, services, and policies to provide accurate information to customers.
Follow communication scripts and guidelines to ensure consistent and effective customer interactions.
Identify and escalate priority issues to the appropriate department or supervisor.
Provide feedback and suggestions for process improvements to enhance customer experience.
Requirements:
Fluency in Hindi and Telugu languages is essential.
Excellent verbal and written communication skills in Hindi.
Strong customer service orientation and problem-solving skills.
Ability to handle customer inquiries and complaints with empathy and professionalism.
Basic computer skills and familiarity with CRM systems.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Prior experience in customer service or call center roles is preferred but not mandatory.
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● Database technology such as MySQL also falls in your comfort zone.
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● Familiar with third party libraries like D3 Chart, Video and Audio player.
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● WebRTC protocol with any Media Server
● React with Next.JS framework
● JWT, OAuth, JSON web token, Node mailer
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● You’ll develop high quality front end architecture.
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● You’ll design and develop APIs and API documentation
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