marketing executive

Collections Associate

The company's mission is simple: we want to make financial products accessible to everyone. They offers the ambitious a plethora of products to simplify banking in the US, such as: A Bank Account you can create from anywhere in the world in under five minutes A high-limit Credit Card that helps build a healthy credit score Easy, lightning-fast, cross-border money transfers with the best rates in the market Zolve is expanding its horizons, and we're excited to open our doors to everyone expanding theirs. We believe: that if space tourism is real, so is reaching for the stars.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose

solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues

● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card,

Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skills

Qualifications :

• Minimum 2 years of .NET development experience (ASP.Net 3.5 or greater and C# 4 or greater).
• Good knowledge of MVC, Entity Framework, and Web API/WCF.
• ASP.NET Core knowledge is preferred.
• Creating APIs / Using third-party APIs
• Working knowledge of Angular is preferred.
• Knowledge of Stored Procedures and experience with a relational database (MSSQL 2012 or higher).
• Solid understanding of object-oriented development principles
• Working knowledge of web, HTML, CSS, JavaScript, and the Bootstrap framework
• Strong understanding of object-oriented programming
• Ability to create reusable C# libraries
• Must be able to write clean comments, readable C# code, and the ability to self-learn.
• Working knowledge of GIT

Qualities required :

Over above tech skill we prefer to have

• Good communication and Time Management Skill.
• Good team player and ability to contribute on a individual basis.
• 
  
• We provide the best learning and growth environment for candidates.

Skills:

    NET Core

   .NET Framework

    ASP.NET Core

    ASP.NET MVC

    ASP.NET Web API  

   C#

   HTML

What’s in it for you?

Opportunity To Unlock Your Creativity

Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career

At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Opportunity To Unlock Your Creativity

Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Impact In This Role

Excellent problem solving, decision-making and critical thinking skills.

Collaborative, a team player.

Excellent verbal and written communication skills.

Exhibits initiative, integrity and empathy.

Enjoy working with a diverse group of people in multiple regions.

Comfortable not knowing answers, but resourceful and able to resolve issues.

Self-starter; comfortable with ambiguity, asking questions and constantly learning.

Customer service mentality; advocates for another person's point of view.

Methodical and thorough in written documentation and communication.

Culture oriented; wants to work with people rather than in isolation.

You will report to the Director of IT Engineering

What You’ll Be Doing

• Interface with Business Analysts and Stakeholders to understand & clarify requirements
• Develop technical design for solutions Development
• Implement high quality, scalable solutions following best practices, including configuration and code.
• Deploy solutions and code using automated deployment tools
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.

Desired Traits

• 8-10 years of experience in Salesforce development
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
• Have worked in Salesforce CPQ, Sales/Manufacturing Cloud, Case Management
• Experienced in designing and implementing custom solutions that align with business needs.
• Strong knowledge of Salesforce data modeling, reporting, and database design.
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
• Strong unit testing, functional testing and debugging skills
• Strong understanding of best practices
• Active Salesforce Certifications are desirable.
• Experience in Mulesoft is a plus
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.

Interested in learning more? We look forward to hearing from you soon.

Interns day to day responsibilities include:

• Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

• Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.

• Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).

We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Requirements

• 3+ years of experience in React JS and Redux
• Expert in React.j, ideally using TypeScript language extensions
• Good understanding of JavaScript Design Patterns
• Good experience writing front-end test cases
• Exposure in React Native is preferred.
• HTML5, CSS3 and Responsive web design are mandatory
• Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery
• Self-motivated, fast learner, detail-oriented, team player and a sense of humour

• Translate ideas into concepts, user flows, wireframes, and prototypes that lead to intuitive user experiences.
• Work with a cross-functional team of engineers, content writers, and product managers to anticipate and identify user needs and align product goals with the user's goals.
• Come up with features and improvements that you can ship quickly and measure for effectiveness.
• Design and discover workflows that allow you to test designs early and often, and then iterate upon feedback.
• Identify new product opportunities, inform launch decisions, and product improvements.
• Use and evolve our internal design libraries and design system.
• Work closely with engineers and other partners to ensure what is shipped is true to your design work.
• Help with hiring and establishing a design culture within the company by evangelizing thoughtful design and its impact on the bottom-line.
• Directly contribute to the overall product and design direction of the whole company.

• You have an online portfolio that documents your work and thinking process - or a PDF would do too. (If not, you might be asked to take a design assignment)
• You have a high bar for your work and the team.
• Strong empathy for users
• You have solid Visual Design, UI, and Interaction Design chops.
• You are someone who cares deeply about getting to the root of the problem you're solving and take time to understand all the facts before making informed design decisions.
• You engage complexity head-on before simplifying.
• You have a strong bias for action when it comes to prototyping to help facilitate better product discussions.
• You understand the balance between craft, speed, and impact on the bottom line.

1. GCP Cloud experience mandatory
2. CICD - Azure DevOps
3. IaC tools – Terraform
4. Experience with IAM / Access Management within cloud
5. Networking / Firewalls
6. Kubernetes / Helm / Istio

BI Head

Exp – Minimum 5+ years

Location Kota

The prospective candidate will be a key pillar standing between business and customers, translating data findings, challenges and processes into data driven product features. S/He will work on a daily basis in a skilled and awesome cross-functional team that will be developing and maintaining the product. S/He will assist the Product Owners and Mobile app business by interpreting internal and external data, providing insights and analytical support to drive customer acquisition, retention, business process, product marketing, on-going and new initiative decisions. S/He is expected to have a holistic analytics overview of the product and all the connected databases.

-   Own the overall design and support of the BI technology environment, including information acquisition, management, warehousing and delivery solutions.

-    Promote and facilitate the development of self-service capabilities for the business in the access and reporting of business information.

-    Setting up & monitoring the Mobile app KPIs to increase the usage and customer engagement

-    Configuring analytical solutions (e.g. Google Analytics) & analyzing insights to support the mobile app product and business strategy

-    Working with management to prioritize business and information needs.

Desired Skills :

- Team handling experience is must

- Candidate should be able to understand the requirement and works accordingly

- Graduate/PostGraduate in Engineering, BS in Mathematics, Economics, Computer Science, Information Management or Statistics

- Must have at least 4+ years of total work experience, + 3 years in data analytics in any e-commerce/marketing organization.

- Prior experience in data analytics in Fintech-Lending/ B2C /Mobile commerce /e-commerce company

- Strong knowledge and experience of reporting packages like Business Objects, databases like SQL.

- Experienced in analyzing customer behavior and large datasets generated by mobile app events

- Should have strong agility, proactive, drive forward and can-do attitude

- Must have strong communication, interpersonal and analytical skill