Technical Writer

Dyte provides developer friendly live video SDKs that allows you to easily add 1:1 calls, group calls and webinars right within your platform. Our low code approach and user friendly documentation means you are ready to go live with less lines of code. Dyte also offers plugins that allow developers to add real time applications like whiteboard, youtube player and AI applications such as background changer and live audio transcription with a couple of lines of code.

About the role:

Would you like to write technical documentation that helps people understand the technology that empowers Dyte’s SDKs? We are currently looking to expand our docs team with tech writers who can learn API skills and synthesise that understanding into resources that help our incredible community succeed with Dyte. 

We are growing rapidly and need a tech writer who can help create a foundation of reference and learning material that will scale up with our broad user base. Dyte is used by Developers to add live video in their products. If supporting these developers sounds like the kind of challenge you’d like to tackle, apply to join us!

What You'll Do :

• Structure and write technical blogs relevant to Dyte and our customers.
• Work closely with our customers to create case studies.
• Work with the engineering team and write the content for our product release notes and monthly newsletter.
• Work with design team and create and review the content on product features for our website.
• Create product guides and manuals as necessary.
• Own the docs for your dedicated feature set—you’ll be responsible for documenting a specific area of Dyte's product and will drive all docs efforts around it.
• Plan documentation in conjunction with product release cycles—you’ll work with engineers and product managers to learn about a feature from specifications, user research, and most importantly through your own hands experimentation with the product.
• Carry out editorial reviews on your docs teammates’ drafts—you’ll be providing constructive feedback that helps your colleagues to grow, as well as receiving it.
• Deliver high-quality, accurate documentation that acts as an effective learning resource, aligns with content strategy guidelines, and represents Dyte’s product to community and customers.
• Liaise with stakeholders across the company to establish and address docs needs.

Who you are:

• 3+ years of experience working with B2B Saas, Dev tools, API first companies or open source projects as a technical writer.
• Problem solver—you take a broad view of the role your docs work plays within the organisation and are comfortable with shifting priorities.
• User empathy—maybe you’ve been involved in tech support, in a community or customer facing role, you’ve helped people learn tech skills, or you’ve sought user feedback on docs in the past.
• Strong communicator—you’ve written technical material before, whether official documentation or just your own tutorials on tech skills you wanted to share, and your communication skills carry over into the way you engage with teammates.
• Self-directed learner—you can pick up tech skills with minimum support and have a curiosity about learning development workflows and practices.
• Experience using and documenting SaaS products.
• Nice skills to have: Experience with the Docs as Code/Docs like Code approach to documentation, writing Markdown- based content, working in an Agile environment, and using source control systems, especially Git.

Our Perks:

• Competitive Salary
• ESOPs
• Medical Insurances
• Friendly leaves policy
• 100% Remote Option