Technical Writer

Job Title : Information Management (IM) Advisor – Data Controller

Job Overview :

The IM Advisor (Data Controller) will serve as the primary liaison between business and IT, ensuring best practices in Information Management (IM) solutions, compliance, and data governance.

This role involves designing and delivering IM solutions, ensuring compliance with IM standards, and driving awareness within the organization.

Key Responsibilities :

• Act as the first point of contact for Information Management, advising business teams on best practices and compliance.
• Implement and maintain control systems, procedures, and data validation processes for engineering data warehouses (EDW).
• Collaborate with contractors to ensure data consistency, validation, and integration into central repositories.
• Drive compliance with IM standards, data privacy regulations, and other legal requirements.
• Monitor and improve IM processes, ensuring efficient data handover and control mechanisms.
• Develop and manage data control procedures for projects, ensuring seamless transition to operations.
• Provide IM training to end users and manage offshore data support services.

Key Skills & Qualifications :

• Experience : 3-10 Years in data control on major capital projects, with EPC interface management.
• Technical Expertise :
• Engineering databases, SharePoint, and document management systems.
• Experience with Engineering Data Warehouses (SPF, AVEVA, AIM, ALIM).
• Reporting tools (Power BI, Tableau).
• Knowledge of engineering IM scope, data modeling, and maintenance processes.
• Compliance & Governance : Knowledge of GDPR, security, privacy, and IM best practices.
• Leadership & Communication : Strong interpersonal skills, global stakeholder engagement, and ability to manage multiple projects.
• Technology Awareness : Familiarity with RPA, AI, Blockchain, and machine learning in IM processes.

Preferred Qualifications:

• Previous experience with Shell or similar organizations.
• Knowledge of Agile methodologies and Continuous Improvement practices.

Job Title: DGM / GM- Sales Training

Company: Urbanrise (www.urbanrise.in)

Location: Chennai

Job Type: Full-Time

Experience: Min. 15 -20 years

Reports to: VP Sales and Executive Director – Sales & Marketing

Education: MBA from a reputed institute

Responsibilities:

•         Responsible in providing training to all the sales force/CRM and Team Leaders. Hand-hold the process improvements.

•         Preparing training calendar for the year.

•         Focus on sales Conversations, use process-oriented approach that can increase sales.

•         Conduct skill gap analysis, Performance Management Process and develop a Learning and skillset building strategy across levels.

•         Plan and execute month on month training program to the sales team.

•         Lead a team of trainers and manage training effectiveness for each location.

•         Design the training content, training mode and execute all the training programs.

•         Provide on job training to the frontline sales/CRM team as and when required.

•         Measure the training effectiveness and organize trainings on the sales training provided.

•         Provide frequent training to low performers and able to mentor, coach, motivate and make them perform.

•         The above roles and responsibilities include, but are not limited to performing and coordinating a variety of duties and tasks assigned from time to time.

Desirable Skills and Qualifications:

•         15-20 years of experience in Sales domain and working as a Sales Trainer for the last 5+ years.

•         Experience in consultative sales will be an added advantage.

•         Should have managed large scale / multi locational training as a function

•         Should have in-depth understanding of sales training needs, processes and handled the sales training function strategically for at least 4-5 years.

•         Should able to train on Sales Techniques/ Soft Skills/Behaviour/Motivational/latest trends in sales, marketing and other necessary trainings.

About Urbanrise:

Founded by a visionary team of young and passionate experts from the real estate industry, Urbanrise, one of the best builders in Chennai and Hyderabad, is a promising real estate brand emerging across South India from India’s well-acclaimed Alliance Group who has delivered over 9,600+ homes. The organization has 72 million Sq.Ft. both under development and planning stages, with a real estate portfolio of Rs.51, 000 Crores. The Organization is backed & funded by the world’s Topmost Financial Institutions.

Website: www.urbanrise.in

Role

We are looking for an Associate Software Engineer - Java with experience in building high-performing, scalable, enterprise-grade applications.

Responsibilities

• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure development is in compliance with specifications
• Prepare and produce releases of software components

Qualifications

• BSc/BE/BTech in Computer Science, Engineering, or a related field
• 2+ years Experience with Java
• Experience in Spring boot Framework
• Experience with REST- JSON, SOAP/XML is mandatory
• Proven working experience in Java development
• Experienced in Server Side Java, J2EE, Servlets, Spring/Spring boot, JAXB, JAX-WS, MySQL/PostgreSQL, Junit
• Knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate).
• Hands-on experience in designing and developing applications using Java EE
• Platforms with Open Source Frameworks - Spring/Spring boot, XML, Integration with SOAP and RESTful Web Services, WS security.

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

With the ever-increasing demand in the educational industry, our client acts as an ed-tech platform that provides various interdisciplinary courses, in turn providing critical future skills.

They follow a curriculum that is collated globally and has been developed by industry experts. Some of the programmes offered by them include Artificial Intelligence, iOS App Development, Robotics, Augmented & Virtual Reality (AR/VR), etc. Benefits of their platform include online accessibility 24*7, live & practical application, programmes for every age group, etc.

Headquartered in Gurugram, our client was founded by a veteran entrepreneur who is an alumnus of Harvard Business School.

As a Sales Head B2B, you will be responsible for leading the targets towards attaining that goal, tracking and reporting critical performance indicator data for your team.

What you will do:

• Rolling out new sales initiatives, targeted pitches, and modified sales approach depending on the nature of the business you are approaching
• Implementing the required sales training processes for your sales associates, preparing them for their responsibilities most effectively and efficiently possible
• Delivering pitches to critical clients and other key accounts in your zone yourself
• Being abreast of the latest developments in the space and implementing strategic/ tactical plans if needed
• Mapping the market on product/ competition and the onboarding of customers when they enter the company
• Actively approaching targeted business clients (telephone, email, social networks, events, etc.)
• Searching for new client leads
• Managing relationships with existing customers
• Creating and maintaining a database of current and potential customers
• Explaining and demonstrating features of products and services
• Upselling products and services

Desired Candidate Profile

• MBA from tier 1 B School
• Proficiency in Microsoft Office [Word, Excel and PowerPoint] and CRM software [Zoho CRM]
• Prior experience in B2B sales desired
• Excellent communication skills, both verbal and written
• Good organizational skills and the ability to multitask
• Excellent phone and cold calling skills
• Ability to build and maintain solid and lasting business relationships with colleagues and clients alike
• Ability to work with aggressive targets and think of out-of-the-box solutions when in a deadlock
• Demonstrated ability to maintain a high level of enthusiasm and motivation
• Aspiration to be the best in the business with your every action
• Very good connects with B grade Schools for Edtech product sales    

Key Responsibilities

The Candidiate is responsible for driving the success of LoyaltyXpert’s Services & brand promise in the Indian Market. This person will:

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (LinekdIn, Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

We are building a team whose area of focus will be web GUI development. This will be a horizontal team that will specialize in GUI development and will build GUIs for all our products. Our GUI development platform is a proprietary tool. It has an IDE (Integrated Development Environment) which comes with a rich library of widgets. It allows you to design the web page without having to go into details of the HTML/CSS, by using a drag and drop philosophy. Once a widget is in place on a page, one can define the database interactions of the widgets by defining the underlying table structure and SQL queries. In addition to SQL & database knowledge, the work also involves data manipulation using Java programming. Query performance and Java code performance and optimization will be very essential for work. So we are looking for good programmers with UI + Java + SQL background who are keen to take up GUI development as a specialization.

• 3 to 5 years of experience in UI Development and hands on experience on Angular2 or Angular 2+, Node etc.
• Exposure to cross browser compatibility issues, SCSS as the CSS macro-processor, sprites etc.
• Experience with Jira, SVN, Git will be added advantage
• Passionate and eager to learn new technologies
• Intimately knowledgeable about all things web and mobile
• Demo able portfolio on website or GitHub will be given preference
• Must have knowledge on Java script, jQuery, ECMAScript
• Strong proficiency in JavaScript (ES6) or TypeScript
• Familiarities with modern JavaScript tools, like npm and webpack
• Excellent technical design, problem solving and debugging skills.
• Experience building JavaScript/CSS Frameworks or shared component libraries used in large scale production websites.
• Understands frontend software design patterns (e.g. asynchronicity, data binding, modules, objects, promises).
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Working with MVVM, MVP, MVC patterns

Requirements

• Convert design to Angular 5 components
• Use SCSS as the CSS macroprocessor
• Integrate the Angular services with APIs from the backend team
• Implement UI development best practices to write optimized and non-buggy code
• Work in Agile environment with sprint releases ranging from 2 to 4 weeks
• Feasibility study of requirement and suggest multiple approaches for a problem after sufficient RnD
• Keep abreast with trending recent UI tools, technologies, plugins and software in the industry
• “Roll-up your sleeves” attitude to get things done
• Test your screens using a tool for all browsers and resolution compatibility
• Handle and track tasks assigned using Agile methodology
• Strong commitment towards quality and schedule.
• Cross team coordination