Job Description
Dyte provides developer friendly live video SDKs that allows you to easily add 1:1 calls, group calls and webinars right within your platform. Our low code approach and user friendly documentation means you are ready to go live with less lines of code. Dyte also offers plugins that allow developers to add real time applications like whiteboard, youtube player and AI applications such as background changer and live audio transcription with a couple of lines of code.
About the role:
Would you like to write technical documentation that helps people understand the technology that empowers Dyte’s SDKs? We are currently looking to expand our docs team with tech writers who can learn API skills and synthesise that understanding into resources that help our incredible community succeed with Dyte.
We are growing rapidly and need a tech writer who can help create a foundation of reference and learning material that will scale up with our broad user base. Dyte is used by Developers to add live video in their products. If supporting these developers sounds like the kind of challenge you’d like to tackle, apply to join us!
What You'll Do :
- Structure and write technical blogs relevant to Dyte and our customers.
- Work closely with our customers to create case studies.
- Work with the engineering team and write the content for our product release notes and monthly newsletter.
- Work with design team and create and review the content on product features for our website.
- Create product guides and manuals as necessary.
- Own the docs for your dedicated feature set—you’ll be responsible for documenting a specific area of Dyte's product and will drive all docs efforts around it.
- Plan documentation in conjunction with product release cycles—you’ll work with engineers and product managers to learn about a feature from specifications, user research, and most importantly through your own hands experimentation with the product.
- Carry out editorial reviews on your docs teammates’ drafts—you’ll be providing constructive feedback that helps your colleagues to grow, as well as receiving it.
- Deliver high-quality, accurate documentation that acts as an effective learning resource, aligns with content strategy guidelines, and represents Dyte’s product to community and customers.
- Liaise with stakeholders across the company to establish and address docs needs.
Who you are:
- 3+ years of experience working with B2B Saas, Dev tools, API first companies or open source projects as a technical writer.
- Problem solver—you take a broad view of the role your docs work plays within the organisation and are comfortable with shifting priorities.
- User empathy—maybe you’ve been involved in tech support, in a community or customer facing role, you’ve helped people learn tech skills, or you’ve sought user feedback on docs in the past.
- Strong communicator—you’ve written technical material before, whether official documentation or just your own tutorials on tech skills you wanted to share, and your communication skills carry over into the way you engage with teammates.
- Self-directed learner—you can pick up tech skills with minimum support and have a curiosity about learning development workflows and practices.
- Experience using and documenting SaaS products.
- Nice skills to have: Experience with the Docs as Code/Docs like Code approach to documentation, writing Markdown- based content, working in an Agile environment, and using source control systems, especially Git.
Our Perks:
- Competitive Salary
- ESOPs
- Medical Insurances
- Friendly leaves policy
- 100% Remote Option
About Dyte
Similar jobs
- To analyze content marketing metrics and come up with suggestions/solutions make changes as needed that result in the overall growth of the team and content performance
- Regularly audit the content published on various platforms to maintain the content quality standards as per expectations
- To prepare and own content calendar for the content marketing team
- To create content marketing campaigns to drive leads and subscribers; Use SEO best practices to generate traffic to our site to search industry-related topics (combining online sources, interviews, and studies)
- To regularly produce various content types, including email, social media posts, newsletters, videos, blogs, and white papers
- To write clear marketing copy to promote our products/services
- To prepare well-structured drafts using Content Management Systems
- To proofread and edit blog posts before publication
- To coordinate with marketing and design teams to illustrate articles
- To conduct extensive keyword research and use SEO guidelines to scale web traffic
- To ensure all-around consistency (style, fonts, images, and tone)
- To actively manage and promote the company’s blog, and pitch articles to relevant third-party platforms
- To review & edit content produced by other members of the team and collaborate with other departments to create innovative content ideas
Area
We are on a mission to enable businesses to build agile and accountable technology teams that can deliver results in a secure and scalable way. You will be working with the leadership team of the company to decide content strategy and assist marketing efforts.
Role
We are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides, and marketing copy.
Content Writer Intern responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
Responsibilities
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
Qualifications
- Bachelor's Degree BBA/BSc in Marketing, English, Journalism or related field
- Proven work experience as a Content Writer, Copywriter or similar role if available
- Familiarity with web publications
- Excellent writing and editing skills in English
- Ability to meet deadlines
Responsibilities:
- Work with the Product and Marketing team to identify content required for specific user journeys and create a plan for a technical enablement solution.
- Create and maintain content for continuous updates and improvements.
- Ensure content is valuable and highly useful.
- Edit content to adhere to the writing process and best practices.
- Identify and contribute to improve Writing Best Practices, Style Guides, Processes, and other Technical Writing guidelines.
Requirements:
- Identify projects that deliver the most value and then meet deadlines and reprioritize as needed to complete timely delivery of content projects.
- Professional experience writing and editing content for a technical audience (application developers; programmers, system architects, or similar) in a Product environment.
- An analytical mindset, with good research, prioritisation, and exploration skills.
- Proactive and curious about problems and willing to take responsibility for their solutions.
- Capture business value, priorities, and product context.
- Fluent in both written and spoken English.
About the team
The Creative Team is a team that functions purely on data, creativity & caffeine (occasionally beer). We’re a motley crew that was put together to make the impossible possible; i.e., make fintech fun. We’re now on the hunt for a young, hungry writer to join us on this mission. (Don’t worry, you don’t need to be good at math.)
About the role
Fintech is a hot, booming industry. Understandably, it’s also getting crowded. As such, every piece of communication - from a tiny button on our app to a large-scale ATL campaign - is important in helping us stand out and become a loved brand. As Sr. UX Writer, you’ll be responsible for maintaining a consistent tone of voice on our app that delights our customers at every step of their journey.
What You will do
- Work with the Creative Team, Design Team and Product Team to craft simple, delightful and effective in-app communication including - but not limited to - buttons, tooltips, empty states, etc.
- Assume nothing, test everything. Proactively reach out to customers to get feedback about their product experience and make changes to your copy for ease of use.
- Set the tone of content in collaboration with the Creative (Marketing) Team.
What you will need
Must-haves
- 3 - 5 years of relevant writing experience.
- A portfolio of UX writing samples.
- The ability to convey a lot very simply.
- A can-do attitude and the ability to use the independence slice offers to your advantage.
Good to have
- The ability to write with localisation in mind.
- Prior start-up experience with a young consumer brand.
Important:
- Please ensure your portfolio links are embedded in your resume. Resumes without portfolio links will automatically be rejected.
- In case you’re shortlisted, we may ask you to take a short assignment. We promise to keep it fun. Please apply only if you’re okay with this part of the application process.
Life at slice:
Life so good, you’d think we’re kidding:
- Competitive salaries. Period.
- An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise.
- Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.
- Tailored vacation & leave policies so that you enjoy every important moment in your life.
- A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
- Learning and upskilling opportunities. Seriously, not kidding.
- Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.
- We believe in equality. Period.
At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any characteristic protected by the applicable law.
We consider all qualified job-seekers with criminal histories in a manner consistent with the applicable law. Additionally, we are committed to providing reasonable accommodate qualified individuals with physical or mental disabilities in order to participate in the job
application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Come join our crew!
About Us
Meet slice - the simplest way to pay!
We are a one-stop payment app for all your spending needs. Our goal is to make money management simpler & faster for you. We provide an easy & transparent app to help our members transact seamlessly using card or UPI and manage all their spends at one place. We have 12Mn+ registered members with an average age of 27, making us a market leader for the Gen-Z and millennials.
Oh, btw, our users get up to 2% cashback on all card spends and enjoy new offers every week with spark. They can also scan & pay in a flash and easily send money to friends using slice UPI.
We are backed by leading investors such as Tiger Global, Insight partners, Advent International, Blume Ventures, and Gunosy Capital.
Responsibilities:
- Write user-focused content that explains how to use different product features.
- Develop engaging technical content for developer wikis, user guides, integration guides, and how-tos.
- Fine-tune and prepare content to appeal to non-technical end-users, programmers, system administrators, designers, and analysts.
- Develop and oversee illustrative material, flowcharts, examples, and tutorials that show how to use software features on the company platform.
- Actively participate in developing scalable documentation strategy, policy, and guidelines.
- Analyze documents to enhance the accuracy, completeness, and relevance of content and maintain continuity of style.
Requirements
- Experience as a technical writer, editor, or content strategist, with a focus on software and workflow applications.
- Adept in creating bovr-to guides, user guides, and wikis with extraordinary presentation skills. Transform complex concepts into clear, concise, and meaningful topics - simplicity is the key.
- Work closely with cross-functional teams to identify and close documentation gaps.
- Experience with Atlassian tools or Click Up.
- Strong technology fundamentals: We expect you to go from the highest level of abstraction to
Job Description-
1. Effectively research, analyze and write technical contents for Information Security domains in a variety of formats like eLearning courses, instructor presentations, user guides, etc,
a. Research, gather, and analyze information on technical topics
b. Organize and structure information logically
c. Write content on the technical topics
5. Experience of writing on network/system and information security domains will be an added advantage
Proven skills in producing and editing technical content within a complex business environment. The writer professional will be experienced in leading storyboarding sessions, participating in key review meetings / final document review, content sign off, and document production. The experience of coordinating and updating a knowledge base system is beneficial. Analyze RFPs, perform QC checks of compliance matrix, proposal outlines, and identify questions that may be submitted to the customer. Core
Responsibilities:
Excellent written communication skills
Support Bid Processing managers / Lead throughout the proposal process, including assist in developing the technical documents, monitor the progress of effort against the schedule, follow up on action items, control document preparation, and version control, and coordinating the final packaging and delivery
Proficient in documentation development tools such as Microsoft Office
Ability to meet tight deadlines while maintaining a high level of quality
Competent in defining, planning and managing proposal deliverable
Familiarity with software development services and business terminology.
Additional Information
Preferred Education BE degree with strong technical communication.
- Education - BS or BA. English, Computer Science or Engineering
- Experience - 8+ years of experience in Technical Writing; developing software and hardware documentation for global customers.
- Tools
- Authoring/Editing/Publishing - MadCap Flare/MadCap Central (preferred) or experience in any one of the topic-based/DITA-based authoring tools such as Oxygen XML, XMetal, Framemaker (structured).
- Source/version control - Git/Gerrit, GitHub, or Bitbucket.
- Feature/Defect Management - Jira, Rally, or any industry-standard, agile project/defect management software.
- Collaboration and Process Management - Confluence, Wiki
- Domain - Familiarity with compute, cloud, storage, network, security, or virtualization technologies.
- Communication and writing - Excellent written and verbal communication skills in English.