
Job Description
Dyte provides developer friendly live video SDKs that allows you to easily add 1:1 calls, group calls and webinars right within your platform. Our low code approach and user friendly documentation means you are ready to go live with less lines of code. Dyte also offers plugins that allow developers to add real time applications like whiteboard, youtube player and AI applications such as background changer and live audio transcription with a couple of lines of code.
About the role:
Would you like to write technical documentation that helps people understand the technology that empowers Dyte’s SDKs? We are currently looking to expand our docs team with tech writers who can learn API skills and synthesise that understanding into resources that help our incredible community succeed with Dyte.
We are growing rapidly and need a tech writer who can help create a foundation of reference and learning material that will scale up with our broad user base. Dyte is used by Developers to add live video in their products. If supporting these developers sounds like the kind of challenge you’d like to tackle, apply to join us!
What You'll Do :
- Structure and write technical blogs relevant to Dyte and our customers.
- Work closely with our customers to create case studies.
- Work with the engineering team and write the content for our product release notes and monthly newsletter.
- Work with design team and create and review the content on product features for our website.
- Create product guides and manuals as necessary.
- Own the docs for your dedicated feature set—you’ll be responsible for documenting a specific area of Dyte's product and will drive all docs efforts around it.
- Plan documentation in conjunction with product release cycles—you’ll work with engineers and product managers to learn about a feature from specifications, user research, and most importantly through your own hands experimentation with the product.
- Carry out editorial reviews on your docs teammates’ drafts—you’ll be providing constructive feedback that helps your colleagues to grow, as well as receiving it.
- Deliver high-quality, accurate documentation that acts as an effective learning resource, aligns with content strategy guidelines, and represents Dyte’s product to community and customers.
- Liaise with stakeholders across the company to establish and address docs needs.
Who you are:
- 3+ years of experience working with B2B Saas, Dev tools, API first companies or open source projects as a technical writer.
- Problem solver—you take a broad view of the role your docs work plays within the organisation and are comfortable with shifting priorities.
- User empathy—maybe you’ve been involved in tech support, in a community or customer facing role, you’ve helped people learn tech skills, or you’ve sought user feedback on docs in the past.
- Strong communicator—you’ve written technical material before, whether official documentation or just your own tutorials on tech skills you wanted to share, and your communication skills carry over into the way you engage with teammates.
- Self-directed learner—you can pick up tech skills with minimum support and have a curiosity about learning development workflows and practices.
- Experience using and documenting SaaS products.
- Nice skills to have: Experience with the Docs as Code/Docs like Code approach to documentation, writing Markdown- based content, working in an Agile environment, and using source control systems, especially Git.
Our Perks:
- Competitive Salary
- ESOPs
- Medical Insurances
- Friendly leaves policy
- 100% Remote Option

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🔧 What You’ll Do
- Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
- Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
- Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
- Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
- Maintain clear communication logs and support documentation.
- Be a voice of the customer, advocating for their success and experience.
👌 What Makes You a Great Fit
- You genuinely enjoy helping people and want to see them succeed.
- You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
- You’re curious, empathetic, and a strong communicator — especially in writing.
- You're comfortable engaging with people from diverse cultural and business backgrounds.
- You don’t mind watching session recordings to spot friction points — and suggesting improvements.
🌐 Nice-to-Have Skills (Not Mandatory)
- Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
- Prior experience in a SaaS startup, especially in a support, CX, or success role.
Candidate will actively take Initiatives time to time to enhance design services
Objectives :
- Building and setting up new development tools and infrastructure
- Working on ways to automate and improve development and release processes
- Testing code written by others and analyzing results
- Ensuring that systems are safe and secure against cybersecurity threats
- Identifying technical problems and developing software updates and ‘fixes’
- Working with software developers and software engineers to ensure that development follows established processes and works as intended
- Planning out projects and being involved in project management decisions
Daily and Monthly Responsibilities :
- Deploy updates and fixes
- Build tools to reduce occurrences of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Skills and Qualifications :
- Degree in Computer Science or Software Engineering or BSc in Computer Science, Engineering or relevant field
- 3+ years of experience as a DevOps Engineer or similar software engineering role
- Proficient with git and git workflows
- Good logical skills and knowledge of programming concepts(OOPS,Data Structures)
- Working knowledge of databases and SQL
- Problem-solving attitude
- Collaborative team spirit
Primary Skills
● Exceptional problem solving skills
● Significant coding experience in C#
● Strong knowledge Unity Game Engine
● Good understanding of unity art pipeline specially 2D.
● Good experience in developing multi platform user interfaces.
● Strong Debugging and Optimization skills.
● Experience in integrating REST API
● Strong knowledge of Object Oriented Programming and Design Patterns.
● Strong understanding of Data Structures and algorithms.
● Good written and oral communication skills. Secondary Skills
● Good knowledge of 2D/3D maths, Linear Algebra , Matrices etc.
● Experience in using JIRA and Confluence etc
● Experience in using SVN, GIT etc.
Experience Required
Min 0-6 Years of professional experience in developing games for MOBILE platforms - iOS and Android.
Salary INR 12-15 LPA
Job Location Work From Home/ Pune.
Work Timing IST 12:PM - 9:00PM
Role Description:
- You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
- You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
- You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
- You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
- In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
- You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
- Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.
Job Requirement:
- Bachelor’s degree in Engineering or Computer Science; Master’s degree is a plus
- 3+ years of professional work experience with a reputed analytics firm
- Expertise in handling large amount of data through Python or PySpark
- Conduct data assessment, perform data quality checks and transform data using SQL and ETL tools
- Experience of deploying ETL / data pipelines and workflows in cloud technologies and architecture such as Azure and Amazon Web Services will be valued
- Comfort with data modelling principles (e.g. database structure, entity relationships, UID etc.) and software development principles (e.g. modularization, testing, refactoring, etc.)
- A thoughtful and comfortable communicator (verbal and written) with the ability to facilitate discussions and conduct training
- Strong problem-solving, requirement gathering, and leading.
-
Track record of completing projects successfully on time, within budget and as per scope
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- Strong proficiency with JavaScript
- Knowledge of Node.js and frameworks available for it
- A good understanding of the nature of asynchronous programming, its challenges, and workarounds
- Good understanding of server-side templating languages
- Good understanding of server-side CSS preprocessors
- Basic understanding of front-end technologies, such as HTML5, and CSS3
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- Experience in user authentication and authorization between multiple systems, servers, and environments
- Proficiency in API integrations
- Understanding of fundamental design and architecture principles to scale an application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- A degree in any discipline
- Good communication and team skills
- Ability to listen to the requirements of team members and clients and translate them into great solutions
Technical Roles and Responsibilities
- Demonstrate a systematic and disciplined architecture, system design and programming approach following a standard software development lifecycle
- Meticulous attention to detail and strong focus on clear and practical documentation
- Work closely with senior management, Development Manager, Project Manager, and a team of developers.
- Design, Code, Unit Test and support Software components
- Deliver quality software in a time following standard software development processes
- Analyze problems raised in software development or production environments and provide timely solutions
- Develop, prepare and maintain system documentation, including program descriptions, operational procedures etc.
- Act as the second line of support during production problems.
Mandatory Skills:
Software Engineering
u Strong experience in agile methodologies and test driven development.
u Experience in software development using open source technologies.
u Experience in automated software testing.
u Knowledge in domain-driven design, design patterns and enterprise integration patterns.
u Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline.
Software Development
u Must be able to code in Java (SpingBoot and Spring Cloud Services).
u Experience in some of the technologies below:
o PaaS: Pivotal Cloud Foundy/Openshift/ AWS/ Azure/ Docker/ Kubernetes
o Data: MySQL/ Postgres/ Oracle/ MongoDB/ Elasticsearch
o Cache: Redis/ Memcached
o UI: HTML5,Bootstrap, CSS, Angular 4/ ReactJS/RxJS
- Strong knowledge in CI/CD toolset such as Ansible, Artifactory, Jenkins, BitBucket, SonarQube, Fortify, Flyway, Jira and Confluence.
- Strong knowledge in automated testing toolset such as jUnit, Mockito, cucumber, Selenium etc.
- Strong knowledge in scripting languages such as Groovy and Linux shell.








