Cutshort logo
For Employers
Anarock Technology logo
Technical Support Specialist
Technical Support Specialist
Anarock Technology's logo

Technical Support Specialist

Arpita Saha's profile picture
Posted by Arpita Saha
2 - 5 yrs
Best in industry
Mumbai, Gurugram
Skills
API
SQL

At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients while delivering financially favourable and efficient results.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.


Technical Support Specialist

- Minimum experience of 2-5 years with good exposure in customer handling with different software products.

- Provide telephone and email-based pre-sales and post-sales technical support for our software products.

- Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.

- Resolution of problem/request logs within contracted SLA targets and ensuring users are regularly updated.

- Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.

- Create and maintain support knowledgebase.

- Good knowledge of SQL for debugging user issues.


Mandatory Skills

- Hands-on experience with HTML/CSS, Javascript, REST APIs and APIs

- Hands-on experience with SQL.

- Excellent written and verbal communication skills.

- Logging and keeping records of customer/employee queries through the ticketing system on Freshdesk, Slack and other channels.

- Map out weekly and monthly reports on unresolved issues for Tech, and Operations.

- updating FAQs from time to time.

- Maintain updated curriculum database and training records

- Assist Training Managers and Technical Content Writers in updating training docs with newly implemented features, business cases and use cases that occurred in day-to-day activity.

- Good analytical and people management skills to solve understanding gaps in teams via up-to-date technical knowledge


Experience: 3 - 5 years


Skills that will help you build a success story with us

• Strong communication skills.

·     You should be a good team player.

·     Should be able to coordinate with onsite/ functional/development teams for project tasks.

·     Must be dynamic with a strong sense of responsibility and a positive attitude.

·     We believe you are:

o  An innovator with intellectual curiosity and creativity

o  Adaptable, flexible and a professional with integrity

o  A good communicator with excellent verbal and written communication skills

o  Problem solver with detailed analytical and judgmental skills

o  An enthusiastic person in sharing knowledge with team members and

o  A good mentor for juniors in the team


Anarock Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them. 


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Anarock Technology

Founded :
2017
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

Technology Solutions For Real Estate. Business products built for modern day sales. Products build with experience of 300+ launches for your teams to perform. Start Free Trial
Read more

Company video

Anarock Technology's video section
Anarock Technology's video section

Connect with the team

Profile picture
Pranjal Jain
Profile picture
Dinyar Mehta
Profile picture
Arpita Saha

Company social profiles

blogtwitter

Similar jobs

Deqode
at Deqode
1 recruiter
Apoorva Jain
Posted by Apoorva Jain
Mangalore, Bengaluru (Bangalore)
7 - 12 yrs
₹5L - ₹14L / yr
skill iconPHP
skill iconCodeIgniter
skill iconLaravel
Symfony
  • Excellent knowledge of working with PHP Symfony / Laravel / CodeIgniter
  • Must possess a strong understanding of Object-Oriented technology
  • Knowledge of any PHP CMS or Framework will be a plus – Laravel / Symfony / CodeIgniter, Zend Framework
  • Excellent communication (written and oral) and interpersonal skills.
  • Work primarily with PHP, object-oriented design, dynamic content retrieval, Unit testing techniques, debugging techniques, HTTP, MySQL and Apache
Read more
Mumbai, Ahmedabad, Aurangabad
1 - 5 yrs
₹1L - ₹4L / yr
RSM
insurance broking
Client Acquisition
Sales Target
Agent Management
+7 more

The Relationship Manager - Retail Sales is responsible for driving business growth through client acquisition, agent

management, and achieving Gross Written Premium (GWP) targets. The role involves recruiting, onboarding, and supporting

agents while maintaining strong relationships with clients and partners. The individual will ensure adherence to business

processes, provide accurate quotations, and facilitate the sale of insurance products to achieve sales and revenue goals.


1. Client Acquisition and Sales Target Achievement:

 Conduct regular visits to societies, buildings, colonies, and industrial areas to introduce Mialtus’s insurance products.

 Convince potential clients to purchase insurance policies, guiding them through the quotation, closure, and onboarding

process.

 Achieve individual sales targets by visiting a minimum of five societies daily and maintaining a proactive client

engagement strategy.

 Focus on maximizing GWP across various insurance products to meet monthly sales goals.


2. Agent Management and Recruitment:

 Maintain a network of 40-45 agents, ensuring at least 60% remain active monthly.

 Conduct daily follow-ups and regular visits (4-5 agents daily) to drive new business and renewals.

 Source, recruit, and onboard new agents, providing handholding and orientation to build a strong distribution base.

 Engage agents and partners through calls and meetings, providing competitive quotations to facilitate business growth.


3. Quotation and Policy Management:

 Provide accurate and competitive quotations to clients and agents based on their requirements.

 Negotiate and finalize quotations to effectively convert leads into policy sales.

 Collaborate with the underwriting team for health insurance policies to ensure accurate proposals and compliance.

 Conduct quality checks on proposed policies to maintain alignment with company standards.


4. GWP Target Achievement:

 Scale up business volumes through effective agent activation and client engagement.

 Drive GWP growth across various lines, with a specific focus on health insurance through agent partnerships.

 Ensure 100% achievement of monthly GWP targets and contribute to the company’s overall revenue objectives.


5. Relationship Management:

 Build and maintain strong relationships with agents and clients to foster collaboration and enhance productivity.

 Provide training and support to agents to improve performance and increase business output.

 Maintain long-term partnerships with clients by offering exceptional service and addressing their needs effectively.


6. Reporting and Compliance:

 Prepare daily reports on client interactions, leads generated, and policies sold.

 Share weekly MIS reports with management, detailing sales performance and activity metrics.

 Ensure compliance with established business processes and update business details in relevant portals to maintain high

operational standards.


7. Business Quality Maintenance:

 Clearly explain policy terms, conditions, and exclusions to clients to ensure informed decisions.

 Maintain high standards of business hygiene by ensuring accuracy and eliminating errors or malpractice in processes.

Read more
TIGI HR
Dhara Raval
Posted by Dhara Raval
Ahmedabad
8 - 12 yrs
₹10L - ₹18L / yr
skill iconJava
skill iconAngular (2+)

Job Title: Java Tech Lead & Solution Architect

Location: Ahmedabad


Experience: 8+ years in Java technologies with 2–3 years in solution architecture.


Key Skills:

  • Expertise in Java, Spring Boot, Microservices, Angular, and PostgreSQL
  • Strong background in SOA and enterprise-level solutions
  • Hands-on experience in leading development teams and projects
  • Proficiency in creating technical documentation and solution designs
  • Skilled in client interaction, technical demos, and requirement analysis


Roles & Responsibilities:

  • Lead end-to-end technical delivery and ensure timely, quality output
  • Design software architecture, high/low-level design, and integration plans
  • Mentor team members and manage task assignments
  • Conduct code reviews, manage repositories, and ensure deployment readiness
  • Collaborate with stakeholders for requirement gathering and solution finalization
  • Maintain project documentation and participate in audits and reviews
  • Drive technical strategy, innovation, and productization of solutions


Read more
Vmultiply hiring for bangalore ( Product based)
Vmultiply hiring for bangalore ( Product based)
Agency job
via Vmultiply solutions by Mounica Buddharaju
Bengaluru (Bangalore)
3 - 6 yrs
₹5L - ₹13L / yr
skill iconAngular (2+)
skill iconAngularJS (1.x)
TypeScript
skill iconJavascript
Tomcat
+6 more

Total working Experience 


3 to 6 years


Job Location 

Bangalore


Key accountabilities include: 

  • Must have 5+ years of experience in 
  • Secure web application development using Angular 7+
  • Integrating the web application with REST APIs
  • Strong logical problem-solving skill
  • Must have strong knowledge in debugging the Angular application and REST APIs
  • Must have strong knowledge in Data structure, Algorithms and Object-Oriented Programming
  • Must have worked on IIS webs server and Angular
  • Must have knowledge in data encryption and decryption algorithm using certificates & troubleshooting, SHA-256
  • Good in web application debugging and troubleshooting.
  • Good web application error log analysis 

Skills

  • Angular version 7+
  • TypeScript
  • JavaScript
  • IIS / Tomcat / NGINX
  • Data Structure
Read more
Codeflies Technologies Pvt Ltd
Kajal Mansoori
Posted by Kajal Mansoori
Noida
2 - 4 yrs
₹3L - ₹5L / yr
skill iconPHP
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+8 more

PHP Developer:

 

Responsibilities:

 

  • Gathering & Understanding customer requirements.
  • Design, code, test, debug and document software according to the functional requirements.
  • Write clean, well structured code with proper abstraction and reusability.
  • Work independently and deliver projects under tight deadlines.

 

What makes you the best fit:

 

  • Exceptional programming skills with strong fundamentals in OOPS, MVC and ORM.
  • Good knowledge of PHP, Core PHP, Laravel, CodeIgniter, zend, Shopify, HTML, CSS, Javascript, AJAX, JSON and Rest APIs.
  • Proficient with code versioning tools like GIT.
  • Must have experience in payment gateway, video streaming and image manipulation.
  • Basic knowledge of any JS frameworks like Vue, React, Angular.
  • Must be able to work independently and perform under strict deadlines.
  • Must be a good team player and has good problem solving skills.

 

Read more
Renowned
Bengaluru (Bangalore)
3 - 7 yrs
₹7L - ₹15L / yr
Data Structures
SQL Azure
ADF
  • Azure Data Factory, Azure Data Bricks, Talend, BODS, Jenkins
  • Microsoft Office (mandatory)
  • Strong knowledge on Databases, Azure Synapse, data management, SQL
  • Knowledge on any cloud platforms (Azure, AWS etc.,)
Advanced Excel
Read more
Increasingly Technologies
Kumar V
Posted by Kumar V
Bengaluru (Bangalore)
8 - 11 yrs
₹10L - ₹20L / yr
skill iconJava
J2EE
MySQL
skill iconSpring Boot
skill iconAmazon Web Services (AWS)
+1 more
Please find Jb description,

What essential skills you need
▪ 8-11 years’ experience in back end Java/J2EE application development.
▪ Expertise in developing internet web applications using Java/J2EE technologies.
▪ Experience of working in a service-oriented architecture and web-based development.
▪ Experience in writing XSD, Wiz-dull including parsers like SAX, DOM.
▪ Experience in different modules of Spring framework like Dependency Injection (IoC), Spring MVC, Spring ORM along with JPA.
▪ Experience in Java Version 7.0+. Good experience with JMS, Spring & Hibernate.
▪ Experience in identifying database solutions for a given problem, preferably MySQL.
▪ Demonstrated ability to analyze business/functional requirements, develop well-structured, maintainable code, delivered on time, with automated tests. We are an XP/Agile development team.
▪ Hands on experience on tools like Log4j, JUnit, Mockito, SVN, Maven, Covertura.
▪ Knowledge in Java queuing system.
▪ Extensive Experience in using MVC (Model View Controller) architecture for developing applications using JSP, JSTL, Java Beans and Servlets.
▪ Hands on experience in using Application/Web servers like JBoss and Tomcat servers. Worked on databases like Oracle/MYSQL/NoSQL/HQL.
▪ Experience with e-commerce, retail, analytics, advertising, or media would be an advantage
Read more
Casey Foods
at Casey Foods
7 recruiters
HR Coordinator
Posted by HR Coordinator
Remote, Kalahandi
4 - 7 yrs
₹2L - ₹3L / yr
Sales
Team leadership
Problem solving
  • Manage sales operations in assigned district to achieve revenue goals.
  • Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
  • Identify skill gaps and conduct trainings to sales team.
  • Work with team to implement new sales techniques to obtain profits.
  • Assist in employee recruitment, promotion, retention and termination activities.
  • Conduct employee performance evaluation and provide feedback for improvements.
  • Contact potential customers and identify new business opportunities.
  • Stay abreast with customer needs, market trends and competitors.
  • Maintain clear and complete sales reports for management review.
  • Build strong relationships with customers for business growth.
  • Analyze sales performances and recommend improvements.
  • Ensure that sales team follows company policies and procedures at all times.
  • Develop promotional programs to increase sales and revenue.
  • Plan and coordinate sales activities for assigned projects.
Provide outstanding services and ensure customer satisfaction.
Read more
Safe Line Group of Companies
Rutuja M
Posted by Rutuja M
Mumbai
3 - 7 yrs
₹4L - ₹5L / yr
Marketing
Sales
Teamwork
Adaptability
Business Analysis
Company Name - Topex Electric Industries Pvt Ltd.
Location - Goregaon East, Mumbai 
Experience required – 3 years + (exp  in cable and wires marketing)

  • Cable or wire marketing back ground is preferable.
  • Communicate with office & production team for status of order and position of sales.
  • Prepare monthly, weekly or daily sales analysis.
  • Work closely with business Development team.
  • Identifying and target new clients from different industries.
  • Conducting regular research on prospects for an in-depth analysis of their businesses and associated needs.
  • Generating new business from these clients.
  • Converting these new businesses into key accounts.
  • Developing new business initiatives with the client to increase the share of wallet.
  • Understanding clients brief and articulate it into meaningful deliverable.
  • Obtaining client feedback and drive increases in client satisfaction and engagement.
  • Driving client service excellence and a culture of delighting clients.
  • Achieving Top and Bottom line Revenue & Profitability.
  • Work with strong ethics and follow company's work-guidelines and procedures.
  • Pitching for new business development, building and maintaining strong relationships with key accounts and agencies.
  • Responsible for Sales Business targets.
  • Follow up continuously with clients.
  • Recommend and do approvals, certifications etc.
Read more
Sokrati
at Sokrati
5 recruiters
Team Human Resource
Posted by Team Human Resource
Pune
4 - 8 yrs
₹12L - ₹12L / yr
storyteller
Content Marketing
Product Marketing
Sales Enablement
Technology Marketing
Sokrati is looking for star product marketers to support its sales & marketing team. The product marketing manager will be responsible for a comprehensive understanding of Sokrati’s offering & products, understand the target persona & their preferences, own the communication strategy, and provide Sokrati’s growing sales team with the content and sales tools they need to close deals. Responsibilities: - Creating presentations & other sales collateral for sales reps to use with prospects. - Writing blog posts for sales reps to use in the sales process. - Tracking competition and providing sales reps with tools to use in competitive deals. - Working with web developers to create interactive sales tools on Sokrati.com. - Supporting sales reps on demos for strategic, competitive or complex deals. - Collecting and analyzing data to track the effectiveness of content. - Experimenting with new, better, more scalable ways to do all of the above. - Writing and working with videographers to create customer stories on Sokrati.com. The ideal candidate for this role will: - Have a minimum of 4 years experience in marketing. - Write clearly and confidently. - Be a good storyteller. - Have experience working closely with sales and know what makes salespeople tick. - Like to win. - Create content — blog posts, slide decks, web pages, videos — without breaking a sweat. - Know how to market your own work and track results. - Be fun to work with Feel like you would be a good fit? We would love to hear from you!
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos