At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients while delivering financially favourable and efficient results.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.
Technical Support Specialist
- Minimum experience of 2-5 years with good exposure in customer handling with different software products.
- Provide telephone and email-based pre-sales and post-sales technical support for our software products.
- Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.
- Resolution of problem/request logs within contracted SLA targets and ensuring users are regularly updated.
- Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.
- Create and maintain support knowledgebase.
- Good knowledge of SQL for debugging user issues.
Mandatory Skills
- Hands-on experience with HTML/CSS, Javascript, REST APIs and APIs
- Hands-on experience with SQL.
- Excellent written and verbal communication skills.
- Logging and keeping records of customer/employee queries through the ticketing system on Freshdesk, Slack and other channels.
- Map out weekly and monthly reports on unresolved issues for Tech, and Operations.
- updating FAQs from time to time.
- Maintain updated curriculum database and training records
- Assist Training Managers and Technical Content Writers in updating training docs with newly implemented features, business cases and use cases that occurred in day-to-day activity.
- Good analytical and people management skills to solve understanding gaps in teams via up-to-date technical knowledge
Experience: 3 - 5 years
Skills that will help you build a success story with us
• Strong communication skills.
· You should be a good team player.
· Should be able to coordinate with onsite/ functional/development teams for project tasks.
· Must be dynamic with a strong sense of responsibility and a positive attitude.
· We believe you are:
o An innovator with intellectual curiosity and creativity
o Adaptable, flexible and a professional with integrity
o A good communicator with excellent verbal and written communication skills
o Problem solver with detailed analytical and judgmental skills
o An enthusiastic person in sharing knowledge with team members and
o A good mentor for juniors in the team
Anarock Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
About Anarock Technology
Similar jobs
Excellent communication with good typing skills.
- Generate leads and establish contact with businesses that may be interested in our products or services through cold calling, email outreach, networking, and referrals
- Schedule and conduct meetings with potential clients to present products or services
- Follow up with leads and existing clients to provide more information, address concerns, and nurture the relationship
Technical Skills:
Mandatory: Hands on experience working with Java or Kotlin. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , SQL Lite , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / MVP , network check implementation.
Good to have: Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.
Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment
Dear candidate, you can share your CV at nine three one six one two zero one three two
Only Chennai candidates should apply
In the capacity of a Quality Assurance Manager (Ecommerce backend testing), you will assume a pivotal role in guaranteeing the consistent delivery of top-tier products and services to our valued customers. Your core responsibilities will encompass the formulation and execution of quality assurance policies and protocols, the meticulous conduct of audits, and the comprehensive oversight of our entire quality management system. Your unwavering attention to detail, analytical acumen, and adept leadership skills in motivating and guiding a team will be instrumental in upholding our steadfast commitment to excellence.
Quality Assurance Manager Responsibilities
Develop and implement quality assurance policies and procedures
Plan and conduct quality audits and inspections
Monitor and analyze quality performance and trends using statistical methods and tools
Identify and resolve quality issues and non-conformities
Coordinate and supervise quality testing activities
Train and mentor quality assurance staff and other employees on quality standards and best practices
Prepare and present quality reports and documentation
Collaborate with other managers and departments to ensure quality integration and alignment
Liaise with customers, suppliers, and regulatory authorities on quality matters
Evaluate and recommend quality improvement opportunities and solutions
Quality Assurance Manager Required Skills
Strong knowledge of quality management principles, methodologies, and tools.
Excellent leadership and team management abilities.
Exceptional problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Proficient in using quality management software and tools.
Strong attention to detail and ability to work with complex data.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Strong understanding of regulatory requirements and industry standards.
Ability to influence and drive change across the organization.
Continuous improvement mindset and a commitment to delivering exceptional quality.
Required Qualifications
Bachelor’s degree in engineering, quality management, or a related field
Certification in quality assurance or quality management (such as ISO 9000, CQE, CQM, etc.) is preferred
Proven experience as a quality assurance manager or a similar role in a manufacturing or service industry
Strong knowledge of quality assurance methodologies, tools, and standards
Excellent analytical, problem-solving, and decision-making skills
Proficient in MS Office and data analysis software
Outstanding communication, interpersonal, and leadership skills
Attention to detail and customer orientation
Ability to work under pressure and meet deadlines
1. Custom PHP development,
2. One framework like larval or CI
3. Solid Javascript & Jquery
4. Wordpress Plugin development
5. Custom Theme development
6. Advance Woocommerce knowledge
7. Elementor, Divi Page builder working experience
As we build out our product offerings for the content creators, talent managers, brands, agencies & publishers, we are looking for an experienced Design Manager to lead a team within this new vertical at OML. The Design Manager will be responsible for building, managing, and scaling a team of talented designers and engineers to contribute to developing a compelling and scalable SaaS product. They will also be responsible for upholding OML values and building those into the team.
Key Responsibilities:
- Support and lead a team of product designers, by applying your expertise in strategic design methods and efficient design processes, across a multi-disciplinary team (UX, UX research, IxD, UI, VD, Graphics, etc) Illustrate design ideas using storyboards, process flows and sitemaps.
- A key contributor to product team working closely with PM and key stakeholders (product, engineering, data science, sales, marketing & PR) to define a long term strategy that delivers on the vision
- Be able to deliver value for end-to-end user experience design with a focus on interaction design and visual design.
- Develop process flows, wireframes, and mockups to effectively conceptualize and communicate design strategies and detailed interaction models
- Be accountable for the system designs within the scope of your team to fulfill both functional and non-functional requirements, that enables building a scalable and reliable product
- Bring predictability & visibility of the team’s delivery to all relevant stakeholders, which includes making complex technological context more accessible to improve the quality of decision making
- Continually research the user experience through interviews/systematic feedback from internal/external customers to dive into root problems and uncover opportunities to improve our product
- Responsible for building & growing the design team - skills development, personal development, mentoring & leadership growth
- Work towards inculcating a Design Thinking culture within the team.
Technical Skills:
- Experience managing a design project from start to finish
- Ability to communicate effectively to different audiences within the organization
- A keen sense of design - both interaction design and visual design
- Knowledge of wireframe tools (e.g. Sketch and InVision)
- Experience developing UX wireframes, interactive prototypes and mock-ups
- Team spirit, strong communication skills to collaborate with various stakeholders
- Can get hands dirty with all parts of the design process
- Understanding of influencer marketing space is a good to have
At Tailwebs, we’re well aware of the impact our solutions have on the world’s leading brands. But we won’t rest until everybody knows. We are looking for an Android developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.
GIVE UP BEING A PERFECTIONIST
Our ideal candidate will be trusted to dive right in, take the lead, make initiatives, and help top- notch brands that help make everyday activities easier for people around the world. You are never going to be perfect but keep on striving to become better at anything.
Tailwebs is a digital business organisation engaged with a range of companies from start-ups to top-notch corporations, which offers a multitude of services such as web designing, start-up software development, mobile/ web app development, and technology consulting.
Do you consider yourself to be a creative individual who is willing to step outside of the box in an effort to raise the bar in mobile technology development?
Then you might be the right team member we are looking for!
Have a look at your major objectives:
-Give up being a perfectionist
-Willingness to take that extra mile is the key to excel at this role in Tailwebs
Peek through what your weekly and monthly responsibilities look like?
-Continuously discover, evaluate, and implement new technologies to maximise development
efficiency
-Working in a team of talented Android engineers to improve development
-Work closely with product management & UX to execute an idea from concept to delivery using
excellent software design, coding, & processes
-Design and build advanced app features for the Android platform
-Translate designs and wireframes into high quality code
-Design, build, and maintain high performance, reusable, and reliable Java code
-Ensure the best possible performance, quality, and responsiveness of the application
-Identify and correct bottlenecks and fix bugs
-Help maintain code quality, organization, and automatization
And here’s what you need to qualify for the interview:
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as “touch”
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration
- Bachelor’s degree in Computer Science, Engineering or a related subject
Job Type: Full-time
- Working in high paced competitive stock trading environment with core web app development, scripting, data interpretation and manipulation skills
- Designing, creating and maintaining our in-house software for business requirements
- Work on innovative ideas to improve the user experience of our internal systems and applications which are used by the trading teams
- Improve on existing tools to make trade monitoring systems robust and more reliable
Ideal candidate should have:
- Engineering degree in Computer Science (preferred) or any other discipline
- Experience on Python web app development (Preferably Django)
- Ability to work as a full stack developer
- Experience in Shell/Perl or Python scripting
- Prior experience of Linux or Unix based operating systems
- Ability to create automation scripts
- Experience/Knowledge of financial industry
- Ability to work in fast paced environment under pressure and manage multiple high priority projects
- Willingness to learn and work on new technologies
- Excellent communication skills