Cutshort logo
Anarock Technology logo
Technical Support Specialist
Technical Support Specialist
Anarock Technology's logo

Technical Support Specialist

Arpita Saha's profile picture
Posted by Arpita Saha
2 - 5 yrs
Best in industry
Mumbai, Gurugram
Skills
API
SQL

At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients while delivering financially favourable and efficient results.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.


Technical Support Specialist

- Minimum experience of 2-5 years with good exposure in customer handling with different software products.

- Provide telephone and email-based pre-sales and post-sales technical support for our software products.

- Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.

- Resolution of problem/request logs within contracted SLA targets and ensuring users are regularly updated.

- Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.

- Create and maintain support knowledgebase.

- Good knowledge of SQL for debugging user issues.


Mandatory Skills

- Hands-on experience with HTML/CSS, Javascript, REST APIs and APIs

- Hands-on experience with SQL.

- Excellent written and verbal communication skills.

- Logging and keeping records of customer/employee queries through the ticketing system on Freshdesk, Slack and other channels.

- Map out weekly and monthly reports on unresolved issues for Tech, and Operations.

- updating FAQs from time to time.

- Maintain updated curriculum database and training records

- Assist Training Managers and Technical Content Writers in updating training docs with newly implemented features, business cases and use cases that occurred in day-to-day activity.

- Good analytical and people management skills to solve understanding gaps in teams via up-to-date technical knowledge


Experience: 3 - 5 years


Skills that will help you build a success story with us

• Strong communication skills.

·     You should be a good team player.

·     Should be able to coordinate with onsite/ functional/development teams for project tasks.

·     Must be dynamic with a strong sense of responsibility and a positive attitude.

·     We believe you are:

o  An innovator with intellectual curiosity and creativity

o  Adaptable, flexible and a professional with integrity

o  A good communicator with excellent verbal and written communication skills

o  Problem solver with detailed analytical and judgmental skills

o  An enthusiastic person in sharing knowledge with team members and

o  A good mentor for juniors in the team


Anarock Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them. 


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Anarock Technology

Founded :
2017
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

Technology Solutions For Real Estate. Business products built for modern day sales. Products build with experience of 300+ launches for your teams to perform. Start Free Trial
Read more

Company video

Anarock Technology's video section
Anarock Technology's video section

Connect with the team

Profile picture
Pranjal Jain
Profile picture
Dinyar Mehta
Profile picture
Arpita Saha

Company social profiles

blogtwitter

Similar jobs

Kody Technolab
Ahmedabad
1 - 4 yrs
₹4L - ₹10L / yr
Robotics
Robot Framework
ROS

Key Responsibilities : 

Design and Development : Develop robust and scalable robotic applications 

using ROS2. Implement software for various robotic systems, ensuring high 

performance and reliability. 

Hand-on with developing ROS2 nodes, Services/Clients, Publishers/Subscriber. 

Lead and develop path/motion planning algorithms that include route planning, 

trajectory optimization, decision making, and open space planning. Good 

understandings of Robot dynamics, kinematics and modeling. 

System Integration : Integrate sensors, actuators, and other hardware 

components with robotic systems. Ensure seamless communication between 

hardware and software layers. Experienced on integration with perception 

sensors such as IMU, GPS, Stereo Cameras, Lidar, Radar, and various other 

sensors. 

URDF Modeling : Create and maintain accurate URDF models for robotic 

systems. Ensure models accurately represent the physical configuration and 

kinematics of the robots. 

Algorithm Implementation : Implement and optimize algorithms for perception, 

localization, mapping, navigation, and control. 

Read more
Ahmedabad
3 - 5 yrs
₹4L - ₹8L / yr
Business Development
Business Analysis
Business requirements
Client Management
Client Servicing

Experience- 3 - 5 Years

Budget-  7 - 8 LPA




Qualifications:

  • Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
  • Minimum of 3 years of experience in business development within the IT services industry.
  • Proven track record of achieving sales targets and driving business growth.
  • Strong leadership and team management skills.
  • Excellent communication, negotiation, and presentation skills.
  • Strategic thinker with the ability to execute plans effectively.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.


Read more
Seed funded product start-up
Seed funded product start-up
Agency job
via Qrata by Blessy Fernandes
Bengaluru (Bangalore)
1 - 2 yrs
₹2L - ₹5L / yr
skill iconJavascript
skill iconReact.js
A primary source of raw materials for manufacturers globally

React.js Developer Responsibilities:
● Identifying web-based user interactions.
● Developing and implementing highly responsive user interface components using react
concepts.
● Writing application interface codes using JavaScript following React.js workflows.
● Troubleshooting interface software and debugging application codes.
● Monitoring and improving front-end performance.

React.js Developer Requirements:
● In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
● Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
● Experience with browser-based debugging.
● Excellent troubleshooting skills
.
Job Location - Bangalore
Read more
PinnacleWorks Infotech P Ltd
at PinnacleWorks Infotech P Ltd
1 video
1 recruiter
PinnacleWorks HR
Posted by PinnacleWorks HR
NCR (Delhi | Gurgaon | Noida)
1 - 5 yrs
₹3L - ₹7L / yr
skill iconLaravel
MVC Framework
skill iconPHP
RESTful APIs
Software Development

We are looking for a Laravel Developer for building high-performing, scalable, enterprise-grade applications. You will be responsible for web application development while providing expertise in the full software development lifecycle, from concept to design to testing. A commitment to collaborative problem solving, sophisticated design and product quality are essential.

 

Responsibilities:

  • Build a high-quality web application from scratch.
  • Responsive and adaptive web page implementation.
  • Identify and communicate best practices for front-end engineering.
  • Design, build and maintain efficient, reusable, and reliable code to ensure the best possible performance, quality, and responsiveness of the applications.
  • Implement automated testing platforms and unit tests.
  • Prepare and maintain all applications utilizing standard development tools
  • Keep abreast of new trends and best practices in web development.
  • Must possess excellent attention to detail and be able to familiarize and quickly learn new Software/ framework/ languages/ technology with ease.
  • Must be able to apply innovative thinking at work.

Desired Skills:

 

  • Good working knowledge of PHP-based MVC framework Laravel.
  • Good understanding of Database concepts and working knowledge of MySQL.
  • Good knowledge of PHP, HTML, CSS & Javascript.
  • A clear understanding of RESTful API development standards.
  • Excellent problem-solving skills.
  • Knowledge of AngularJS is an added advantage.
  • Understanding managing Linux servers & AWS/GCP
Read more
Remote only
3 - 5 yrs
₹4L - ₹9L / yr
Articulate Storyline
E-learning
SCORM
Learning Management System (LMS)
Content Strategy
+1 more

Instructional Designer (Full time, Permanent WFH, Flexible Timing)

 

What you will do at Xclaymation:

  • Should showcase core competencies in LMS, SCORM and other authoring tools and actively apply them on a day-to-day basis.
  • Be on the lookout regularly on how to give the best makeovers to drab information that captivates people and holds them in place for a few seconds more.
  • Develop e2e LMS modules from conceptualization to support.
  • Attend regular meetings with our clients and understand their needs and specifications to better cater the modules to them.
  • Be part of a team that doesn’t believe in managers and hierarchies, but in collaborative functioning and reap the benefits of flex hours.

 

Skills we are looking for -

  • Content developer
  • eLearning developer
  • Training and development associate
  • Articulate Storyline
Read more
Pattem Digital Technologies
Monisha N
Posted by Monisha N
Remote, Bengaluru (Bangalore)
4 - 15 yrs
₹18L - ₹37L / yr
Adobe Experience Manager (AEM)
Adobe CQ

Responsibilities


  • Lead consultative engagements with clients, exploring their technical and business challenges. This will include delivering workshops, presenting solution overviews and providing benefits analysis of software features and developments
  • Provide consulting services to aid the implementation, adoption, operation and expansion of Adobe Campaign at client organisations
  • Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):

o             Work with Clients to assess requirements

o             Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows

o             Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting

o             Develop customer specific solutions where necessary and document them

o             Proactive problem diagnosis, troubleshooting and resolution

  • Create Implementation plans for new and existing clients
  • Creation of accurate estimates and quotations for Adobe Campaign Consulting services
  • Creation and maintenance of relevant documentation including requirements, functional and technical specs that define and support the solution
  • Ownership of the technology solution from estimation and design through to delivery, acceptance and operation
  • Knowledge transfer/Training to customers on solution implemented
  • Product Upgrades and Configuration activities
  • Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers
  • Build great working relationship with Onshore Consulting team,  Learn and Adopt best-practices from such teams globally
  • Work closely with the Quality Assurance team to ensure professional delivery of technical implementations
Read more
Gyftr
at Gyftr
3 recruiters
Vikram Vijan
Posted by Vikram Vijan
Delhi, Gurugram, Noida, Ghaziabad
5 - 7 yrs
₹15L - ₹17L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconExpress
skill iconReact.js
skill iconAngularJS (1.x)
    • Key Result Areas

    1. Develop and lead desktop and mobile web Back end development. 
    2. Work on Node JS platform.
    3. Strong focus on UI Performance: optimize page load, rendering, caching, leveraging CDNs.
  •  
    1. Technology Skills:

    • Advanced Javascript, CSS, HTML 5, D/XHTML, XML, JSON, DOM Concepts
    • Must have worked on a SPA frameworks:Nodejs, AngularJS or InfernoJS
    • Familiarity with common Javascript Libraries such as jQuery.
    • Fluent in responsive design and mobile / tablet UI / UX
    • Knowledge about UI testing automation
    • Web mobile (touch devices: mobiles and tablets) experience is expected
    • UI or API Performance: should have hands-on experience of optimizing page load, rendering,caching.
    • Good understanding of AJAX and its UI implications
    • Sense for appeal & aesthetics from a usability perspective
Read more
Mobile Programming LLC
at Mobile Programming LLC
1 video
34 recruiters
nitika nitika
Posted by nitika nitika
Bengaluru (Bangalore), Chennai, Gurugram, Pune, Mohali, Dehradun
4 - 7 yrs
₹4L - ₹10L / yr
skill iconJava
J2EE
Spring
Hibernate (Java)
skill iconSpring Boot
+1 more
  • Mandatory skills: Spring boot, Hibernate, Microservice
  • Strong Java skills including Java 8 features 
  • Good understanding of Microservices-based architecture and the related ecosystem 
  • Exposure to MS SQL Server, Sybase etc. and NoSQL databases like MongoDB is also preferred.
  • Great OO skills, including strong design patterns knowledge 
  • Strong knowledge of software best practices, like Test-Driven Development (TDD) and
  • Continuous Integration (CI) 
  • Strong Knowledge of Data Structures & Algorithms
  • Experience in working with data-driven RESTful APIs using web frameworks like SpringBoot,etc. 
  • Should be able to do data modeling
  • Good understanding of ORMs like Hibernate, JPA, etc. 
  • Strong debugging skills
  • Familiarity with architectural/ design patterns
  • Advanced knowledge of Agile methodology.
Read more
Graphene Services Pte Ltd
Swetha Seshadri
Posted by Swetha Seshadri
Remote, Bengaluru (Bangalore)
3 - 7 yrs
Best in industry
skill iconJavascript
skill iconPython
NOSQL Databases
skill iconAngularJS (1.x)
skill iconReact.js
+4 more

WE ARE GRAPHENE

Graphene is an award-winning AI company, developing customized insights and data solutions for corporate clients. With a focus on healthcare, consumer goods and financial services, our proprietary AI platform is disrupting market research with an approach that allows us to get into the mind of customers to a degree unprecedented in traditional market research.

Graphene was founded by corporate leaders from Microsoft and P&G and works closely with the Singapore Government & universities in creating cutting edge technology. We are gaining traction with many Fortune 500 companies globally.

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the few start-ups which are self-funded, yet profitable and debt free.

We already have a strong bench strength of leaders in place. Now, we are looking to groom more talents for our expansion into the US. Join us and take both our growths to the next level!

 

WHAT WILL THE Full Stack Engineer DO?

 

  • Primary Purpose: As part of a highly productive and creative AI (NLP) analytics team, design and develop web applications and SPA’s i.e., UI/UX, and underlying backend – API’s, security framework, scalable microservices etc.
  • Daily Grind: Interface with the product manager, project managers, and the engineering team to achieve sprint goals on the product roadmap.
  • Career Progression: Senior Full Stack Engineer, Technical Architect

 

YOU CAN EXPECT TO

  • Work in a product-development team capable of independently authoring software products.
  • Guide junior programmers, set up the architecture, and follow modular development approaches.
  • Design and develop code which is well documented.
  • Optimize of the application for maximum speed and scalability
  • Adhere to the best Information security and Devops practices.
  • Research and develop new approaches to problems.
  • Design and implement schemas and databases with respect to the AI application
  • Cross-pollinated with other teams.

 

HARD AND SOFT SKILLS

Must Have

  • Problem-solving abilities
  • Extremely strong programming background – data structures and algorithm
  • Angular/React, Strong UI/UX skills
  • Very strong python background, TDD, CI/CD,
  • Software design skills i.e., OOPs, design patterns
  • SQL, NoSQL – design of schemas and databases
  • Microservices architecture, Cloud native apps

 

Good to Have

  • Enterprise Design Patterns
  • Distributed Systems
  • Exposure to ML and Data Science
  • Docker, Kubernetes, AKS, Kafka, Graph databases
Read more
Antier Solutions Pvt. Ltd (Antech)
jaspreet kaur
Posted by jaspreet kaur
Mohali
0 - 0 yrs
₹1L - ₹1.2L / yr
MERN Stack
MySQL
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconMongoDB
We are looking for a motivated & ambitious MERN/MEAN Stack fresher to come to join our fast-paced, fun, and rewarding team of professionals.

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

We are offering superb career growth opportunities and benefits.

Requirement
• Candidate must have done 6-month training in MEAN/MERN profile
• Strong analytical and problem-solving skills
• Candidate must have in-depth knowledge of Node js/ React js, Mongo DB, MySQL, and Express js.
• knowledge of Creating secure RESTful-based web services.
• Identify bottlenecks and bugs and devise solutions to these problems

Responsibilities
• Write “clean”, well-designed code
• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle
• Follow industry best practices

Qualification
• MCA, B.Tech / B.Sc /M.Sc in Computer Science, Engineering or a related subject

Interested candidates can apply here with their resumes.
Regards
Jaspreet Kaur

Job Types: Full-time, Contract
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos