Cutshort logo
Anarock Technology logo
Technical Support Specialist
Technical Support Specialist
Anarock Technology's logo

Technical Support Specialist

Arpita Saha's profile picture
Posted by Arpita Saha
2 - 5 yrs
Best in industry
Mumbai, Gurugram
Skills
API
SQL

At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients while delivering financially favourable and efficient results.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.


Technical Support Specialist

- Minimum experience of 2-5 years with good exposure in customer handling with different software products.

- Provide telephone and email-based pre-sales and post-sales technical support for our software products.

- Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.

- Resolution of problem/request logs within contracted SLA targets and ensuring users are regularly updated.

- Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.

- Create and maintain support knowledgebase.

- Good knowledge of SQL for debugging user issues.


Mandatory Skills

- Hands-on experience with HTML/CSS, Javascript, REST APIs and APIs

- Hands-on experience with SQL.

- Excellent written and verbal communication skills.

- Logging and keeping records of customer/employee queries through the ticketing system on Freshdesk, Slack and other channels.

- Map out weekly and monthly reports on unresolved issues for Tech, and Operations.

- updating FAQs from time to time.

- Maintain updated curriculum database and training records

- Assist Training Managers and Technical Content Writers in updating training docs with newly implemented features, business cases and use cases that occurred in day-to-day activity.

- Good analytical and people management skills to solve understanding gaps in teams via up-to-date technical knowledge


Experience: 3 - 5 years


Skills that will help you build a success story with us

• Strong communication skills.

·     You should be a good team player.

·     Should be able to coordinate with onsite/ functional/development teams for project tasks.

·     Must be dynamic with a strong sense of responsibility and a positive attitude.

·     We believe you are:

o  An innovator with intellectual curiosity and creativity

o  Adaptable, flexible and a professional with integrity

o  A good communicator with excellent verbal and written communication skills

o  Problem solver with detailed analytical and judgmental skills

o  An enthusiastic person in sharing knowledge with team members and

o  A good mentor for juniors in the team


Anarock Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them. 


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Anarock Technology

Founded :
2017
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

Technology Solutions For Real Estate. Business products built for modern day sales. Products build with experience of 300+ launches for your teams to perform. Start Free Trial
Read more

Company video

Anarock Technology's video section
Anarock Technology's video section

Connect with the team

Profile picture
Pranjal Jain
Profile picture
Dinyar Mehta
Profile picture
Arpita Saha

Company social profiles

blogtwitter

Similar jobs

Moshi Moshi
at Moshi Moshi
3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
1 - 2 yrs
₹2.5L - ₹5.3L / yr
Market Research
User Research
Audit
Brand Management
Effective communication
+2 more

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Colive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.


Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.


PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!


Job Role: Brand Research Executive

Experience Level: 1 - 2 years

Location: Bangalore, On site (with travel)


Job Description:

We’re looking for a Brand Research Executive for our Brand Consultancy Team, who enjoys leveraging well-informed brand and consumer insights to create compelling, channel-right narratives for brands. From discovering opportunity spaces through competitive audits to developing consumer journeys and brand positioning territories, you can tell brand stories across the digital landscape, and the best way to drive an audience to these stories.


What You’ll Do:

● Conduct qualitative research across primary and secondary sources, including interviews, field visits, observation, and desk research.

● Lead tabletop research: category landscapes, cultural trends, competitor behaviour, and brand communication patterns.

● Support and conduct brand audits across touchpoints including messaging, tone, presence, and positioning with the ability to identify patterns, gaps, and tensions that inform strategy.

● Synthesize research into clear, insight-led outputs that help brand strategists make informed decisions.

● Work closely with brand strategists, ensuring research findings are framed accurately, meaningfully, and in a way that can be translated into strategic direction.

● Prepare well-structured presentations that communicate not just findings, but implications.

● Manage research work streams across 1–2 brands at a time, with occasional overlap across multiple projects.

● Participate in on-ground research across Tier 1 and Tier 2 cities, engaging directly with consumers and cultural contexts.


What We’re Looking For:

● A strong inclination towards strategic thinking, you should be interested in how insights shape brand positioning, communication, and decision-making.

● Solid qualitative research sensibility, with the ability to move from observation to meaningful insight.

● Comfort with market and competitor research, and making sense of unstructured information.

● Clear communication and presentation skills, clarity of thought matters more than embellishment.

● Good project ownership: organised, dependable, and comfortable managing time across parallel tasks.

● Strong people skills and the ability to navigate conversations with consumers, clients, and internal teams.

● Willingness to travel for research along with the ability to converse in Hindi and at least one South Indian language is important.

Read more
Mumbai, Navi Mumbai
4 - 8 yrs
₹1L - ₹3L / yr
3D modeling
AutoCAD
SolidWorks
pharma industry
ASME
+3 more

Job Title: Sr. Design Engineer (Pharma Industry)

Location: Ghatkopar

Department: Design

Experience: 4-5+yrs in pharmaceuticals


Qualifications:

 Diploma / Bachelor's Degree in Mechanical field


Key Skills & Responsibility:

 Should have advance knowledge in 3D Auto-Cad & Solid work.

 Experience in preparing pipeline drawings particularly in solid work

 Prepare bill of material with the help of solid work.

 Should have the knowledge of 3D Auto-Cad & Solid Work in the field of fabrication of

vessels would be preferred.

 Preparing assembly drawings, subassembly drawings, component drawings preparing pipeline

drawings.

 Designing, drafting and detail engineering of equipment such as Pressure vessels, Columns,

Heat Exchangers.

 Storage Tanks as per ASME / API / TEMA & PED Preparation of mechanical data sheets.

 Ensuring that Designing of equipment is in a cost effective and efficient manner.

 Checking and reviewing BOM, fabrication drawing.

 Engineering Coordination with other divisions/ client.

 Preparing bill of material or checking of the plant of given projects.

 Develop detailed design drawings and specifications for mechanical equipment, dies/tools, and

controls, using computer-assisted drafting in solid works.

 Preparing plant in solid work and prepare Bill of marital from the solid work

 Review and analyse specifications, sketches, drawings, ideas, and related data to assess factors

affecting component designs and the procedures and instructions to be followed.

 Modify and revise designs to correct operating deficiencies or to reduce production problems

Read more
Planetspark
at Planetspark
2 candid answers
Amisha Mahajan
Posted by Amisha Mahajan
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 3 yrs
₹6L - ₹8L / yr
Sales
Business Development

Key responsibilities:


1. Engage with parents and adult learners and schedule high-impact 1:1 video counseling sessions

2. Conduct consultative, value-driven counseling, address objections, and influence decision-makers toward successful enrollments

3. Manage and optimize the complete sales lifecycle from first interaction to final conversion, ensuring consistent follow-ups and closures


Why sales at PlanetSpark are a game-changer:


1. Warm, high-intent leads only: Connect with prospects who have already attended a demo class, zero cold calling, higher conversion potential

2. Best-in-class sales training: Access industry-leading training, live coaching, hands-on mentorship, and real-time learning from top sales performers

3. Accelerated career progression: Experience rapid growth opportunities, fast promotions, and performance-driven salary hikes

4. Recognition-driven culture: Shine in weekly reward and recognition programs that celebrate top achievers

5. Unlimited earning potential: Enjoy uncapped incentives with no ceiling on your success

Read more
Wissen Technology
at Wissen Technology
4 recruiters
Bharani Dharan
Posted by Bharani Dharan
Bengaluru (Bangalore)
4 - 9 yrs
Best in industry
skill iconJava
Data Structures
Algorithms
Hibernate (Java)
06692
+6 more

Role: Java Developer

Location: Bengaluru - Hybrid

Mode: Full Time


Job Description: We are looking for a talented and motivated Software Engineer with expertise in both Windows and Linux operating systems and solid experience in Java technologies. The ideal candidate should be proficient in data structures and algorithms, as well as frameworks like Spring MVC, Spring Boot, and Hibernate. Hands-on experience working with MySQL databases is also essential for this role.


Responsibilities:

● Design, develop, test, and maintain software applications using Java technologies.

● Implement robust solutions using Spring MVC, Spring Boot, and Hibernate frameworks.

● Develop and optimize database operations with MySQL.

● Analyze and solve complex problems by applying knowledge of data structures and algorithms.

● Work with both Windows and Linux environments to develop and deploy solutions.

● Collaborate with cross-functional teams to deliver high-quality products on time.

● Ensure application security, performance, and scalability.

● Maintain thorough documentation of technical solutions and processes.

● Debug, troubleshoot, and upgrade legacy systems when required.


Requirements:

● Operating Systems: Expertise in Windows and Linux environments.

● Programming Languages & Technologies: Strong knowledge of Java (Core Java, Java 8+).

● Frameworks: Proficiency in Spring MVC, Spring Boot, and Hibernate. ● Algorithms and Data Structures: Good understanding and practical application of DSA concepts.

● Databases: Experience with MySQL – writing queries, stored procedures, and performance tuning.

● Version Control Systems: Experience with tools like Git.

● Deployment: Knowledge of CI/CD pipelines and tools such as Jenkins, Docker (optional)

Read more
Nasiwak Services India Pvt Ltd
Bengaluru (Bangalore)
0 - 5 yrs
₹3L - ₹6L / yr
skill iconPython
skill iconHTML/CSS
skill iconJavascript
SaaS
User Interface (UI) Design
+2 more

Position Overview:

We are seeking a skilled Software Developer with a focus on Front-End Development with Strong proficiency in HTML, JavaScript, CSS, Sass, Bootstrap and modern JavaScript frameworks including ReactJS and jQuery to join our team. The successful candidate will be responsible for writing clean, efficient, and maintainable code that enhances workflow organization and automates various internal processes within the organization. The role involves continuous improvement of our software solutions to save man-hours and ensure overall organizational efficiency. Key tasks include development, testing, debugging, troubleshooting, and maintenance of both new and existing programs.

 

Key responsibilities:

 

1)    Software Development: Write clean, efficient, and maintainable code/flows that automate internal processes and improve workflow efficiency.

 

2)    Testing and Maintenance: Perform testing, debugging, troubleshooting, and daily maintenance of created or integrated programs.

 

3)    UI/UX Development and Design: Design and develop intuitive and visually appealing user interfaces in the software.

 

4)    Web Services Integration: Integrate UI with web services to ensure seamless functionality.

 

5)    Adherence to Standards: Follow preferred development methodologies and adhere to organizational development standards.

 

6)    Collaboration: To work closely with other team members to ensure the successful implementation of projects. Maintain clear and concise documentation of code, APIs, and software components to aid in knowledge sharing and future development.

 

7)    Stay Current: Keep up to date with the latest developments in the Frond end development ecosystem and engage in best practices of software engineering.


Read more
Reqroots
at Reqroots
7 recruiters
Dhanalakshmi D
Posted by Dhanalakshmi D
Coimbatore
3 - 5 yrs
₹5L - ₹9L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Model-View-View-Model (MVVM)
+1 more

We are looking "iOS Mobile Developer" for Reputed Client @ Coimbatore Permanent Role

Experience: 3+ Yrs

Essential Duties and Responsibilities:

The candidate would be responsible for iOS development for mobile platform for new products & services. 

• To engage hands-on in the development activity of products / services.

• Participate in daily scrum meets & scheduling of tasks, review accomplishments by end of day.

• To contribute to coding / build & also guide the junior developers.

• To estimate task schedules of junior developers & support development team to achieve the tasks.

• Review code quality.

• Preparing time & cost budgets for new projects & revamping of existing products

Education and/or Work Experience Requirements:

• Candidate should possess B. E / B. Tech / MCA or relevant IT academic background.

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

• Thorough knowledge of budgeting time & cost of projects.

• Should have 3+ years of relevant experience in Android mobile development process with proficiency in – iOS SDK, Objective C, Swift, Cocoa Touch, Realm.

• Should have the capability to handle & deliver projects with emphasis on quality & delivery schedule.

• Experience in working with cross cultural environment will be an advantage.

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

• Should possess necessary skills to collaborate with mobile development teams.

• Ability to manage independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Read more
Remote, Hyderabad
2 - 6 yrs
₹10L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconAngular (2+)
skill iconReact.js
skill iconReact Native

Job Responsibilities:

The role is responsible for designing, coding, and modifying web apps, from layout to function and according to the specifications. Integrating data from various back-end services and databases.

 

Job Duties

• Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards.

• The position requires constant communication with colleagues.
• Experience in working with distributed environments

• Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery, and API.

 

Skills:

Proven working experience (2 years) in:

• Node.js

• Angular

• React

Employment Type

Full-time

Read more
Genius Placement Services
Genius Placement Services
Agency job
via Genius Placement Service by Toral Prajapati
Remote, Ahmedabad
1 - 3 yrs
₹2L - ₹3L / yr
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Sales
Business Development
Field Sales
+1 more
Assist in the formulation of strategies to build a lasting digital connection with consumers
Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
Be actively involved in SEO efforts (keyword, image optimization etc.)
Prepare online newsletters and promotional emails and organize their distribution through various channels
Provide creative ideas for content marketing and update website
Collaborate with designers to improve user experience
Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,WebTrends etc.)
Acquire insight in online marketing trends and keep strategies up-to-date
Maintain partnerships with media agencies and vendor.
Read more
makeO
at makeO
1 recruiter
Kavya Bethi
Posted by Kavya Bethi
Remote only
3 - 10 yrs
₹15L - ₹35L / yr
skill iconNodeJS (Node.js)
skill iconPython
skill iconJava
skill iconExpress
SQL server
+1 more

Relevant Experience

3 to 10 years

 

Job Description and Key Skills Required:

  • Hands-on with any of the programming languages like NodeJS/ExpressJS, Python, Java, Php or any.
  • Design and create efficient RESTful API endpoints for both internal and public consumption
  • Strong understanding of database technologies such as MySQL, Postgress, Oracle , relational Database.
  • Work closely with front end developers to understand required data model
  • Comfortable deploying applications on AWS, and have a strong working knowledge of EC2, RDS and S3.
  • Must understand overall system design, architecture , improve design and implement new processes.
  • Strong understanding of sessions, cookies & local storage is must.
  • Experience with in memory databases like redis basic, Memcache
  • Independently think of solutions to complex requirements; possess exceptional logical skills.
  • Analyse current products in development, including performance, scalability, diagnosis and troubleshooting.
  • Work with the existing framework and evolve it by building reusable code & libraries
  • Search and introduce new software related technologies, processes and tools.
  • Bonus: You're fluent with React.
  • Bonus: Interested in full-stack development.
  • Bonus: Any experience of iOS/Android mobile development.
  • Bonus: Experience with CI servers such as Jenkins, Travis or similar types
  • Bonus: Experience with web server like Nginx

 

Read more
GreedyGame
at GreedyGame
1 video
5 recruiters
Debdutta Pal
Posted by Debdutta Pal
Bengaluru (Bangalore)
0 - 2 yrs
₹5L - ₹7L / yr
Analytics
Customer Success
Operations
As an Ad Ops manager, you have a critical role as part of the Global Performance delivery team. You are the first point of post-sales contact for GreedyGame’s biggest advertising clients. The ideal candidate will be super analytical, proactive and a clear communicator and will work with complex ad campaigns, managing and optimizing these campaigns using clear analysis to deliver results. Ad operations team would manage client relationships, but also bring to the table comfort with analysis and numbers. Key Responsibilities: - Work with sales teams to understand client expectations - Day to day management of mobile display campaigns - Work with publishing team to secure inventories required for meeting the client objective - Meet and exceeding campaign goals through campaign strategy and optimization - Work with data to arrive at insights and strategies about campaigns - Day to Day management of profit margins across all campaigns - Assist in the development of custom creative with internal departments and clients - Management of client expectations, communication and reporting metrics - Help the product management team in designing better products by communicating market realities and expectations Key Skills & Experience: - 0-1 years with online media, or other advertising experience - Candidates from tier 1 institutes - IIT, BITS, NIT only - Strong analytical skills - Exceptional relationship management and communications - Teamwork and interpersonal skills - Attention to detail - Previous experience in a fast paced start-up environment will be preferred What’s in it for you? - Opportunity to be a part of the big disruption we are creating in the ad-tech space. - Work with big brands like PepsiCo, Amazon, Marico, etc. - Office in one of the most happening places in India. - Amazing colleagues, weekly lunches and beer on fridays!
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos