Technical Support Lead

We are seeking a dynamic and motivated Business Development Executive to join our team and drive sales for our e-commerce agency in the USA market during night shifts. The ideal candidate should have a proven track record in business development, a deep understanding of the e-commerce industry, and be willing to work during USA night hours.

Key Responsibilities:

1. Client Acquisition: Identify and target potential clients and businesses in the USA interested in our e-commerce services and solutions.

2. Sales Strategy: Develop and execute a comprehensive sales strategy to achieve revenue targets and maximize growth.

3. Lead Generation: Generate high-quality leads through cold outreach, networking, market research, and collaboration with marketing teams.

4. Client Engagement: Build and maintain strong client relationships, understanding their needs, and offering tailored e-commerce solutions.

5. Product Knowledge: Stay up-to-date with our agency's e-commerce services and offerings to effectively communicate their value to potential clients.

6. Sales Presentations: Create and deliver compelling sales presentations and proposals that highlight the benefits of our services.

7. Pipeline Management: Manage and maintain a sales pipeline, tracking leads, opportunities, and conversion rates.

8. Market Research: Stay informed about industry trends, competitor activities, and emerging opportunities in the e-commerce sector.

Qualifications:

- Bachelor's degree in business, marketing, or a related field.

- Proven track record in business development or sales, with experience in the e-commerce industry being a plus.

- Strong interpersonal and communication skills.

- Ability to work independently and meet sales targets.

- Results-oriented with a focus on customer satisfaction.

- Willingness to work during night hours to cater to the USA market.

Benefits:

- Competitive salary and commission structure

- Night shift differential

- Professional development opportunities

- Collaborative and supportive work environment

Job Type: Full-time

Schedule:

Day shift

Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

Business development: 1 year (Required)

Language:

English (Required)

Work Location: In person

AI Agent Builder – Internal Functions and Data Platform Development Tools

About the Role:

We are seeking a forward-thinking AI Agent Builder to lead the design, development, and deployment, and usage reporting of Microsoft Copilot and other AI-powered agents across our data platform development tools and internal business functions. This role will be instrumental in driving automation, improving onboarding, and enhancing operational efficiency through intelligent, context-aware assistants.

This role is central to our GenAI transformation strategy. You will help shape the future of how our teams interact with data, reduce administrative burden, and unlock new efficiencies across the organization. Your work will directly contribute to our “Art of the Possible” initiative—demonstrating tangible business value through AI.

You Will:

•                 Copilot Agent Development: Use Microsoft Copilot Studio and Agent Builder to create, test, and deploy AI agents that automate workflows, answer queries, and support internal teams.

•                 Data Engineering Enablement: Build agents that assist with data connector scaffolding, pipeline generation, and onboarding support for engineers.

•                 Knowledge Base Integration: Curate and integrate documentation (e.g., ERDs, connector specs) into Copilot-accessible repositories (SharePoint, Confluence) to support contextual AI responses.

•                 Prompt Engineering: Design reusable prompt templates and conversational flows to streamline repeated tasks and improve agent usability.

•                 Tool Evaluation & Integration: Assess and integrate complementary AI tools (e.g., GitLab Duo, Databricks AI, Notebook LM) to extend Copilot capabilities.

•                 Cross-Functional Collaboration: Partner with product, delivery, PMO, and security teams to identify high-value use cases and scale successful agent implementations.

•                 Governance & Monitoring: Ensure agents align with Responsible AI principles, monitor performance, and iterate based on feedback and evolving business needs.

•                 Adoption and Usage Reporting: Use Microsoft Viva Insights and other tools to report on user adoption, usage and business value delivered.

What We're Looking For:

•                 Proven experience with Microsoft 365 Copilot, Copilot Studio, or similar AI platforms, ChatGPT, Claude, etc.

•                 Strong understanding of data engineering workflows, tools (e.g., Git, Databricks, Unity Catalog), and documentation practices.

•                 Familiarity with SharePoint, Confluence, and Microsoft Graph connectors.

•                 Experience in prompt engineering and conversational UX design.

•                 Ability to translate business needs into scalable AI solutions.

•                 Excellent communication and collaboration skills across technical and non-technical

Bonus Points:

•                 Experience with GitLab Duo, Notebook LM, or other AI developer tools.

•                 Background in enterprise data platforms, ETL pipelines, or internal business systems.

•                 Exposure to AI governance, security, and compliance frameworks.

•                 Prior work in a regulated industry (e.g., healthcare, finance) is a plus.

Who we are :

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

What You Will Do :

As a Data Governance Developer at Kanerika, you will be responsible for building and managing metadata, lineage, and compliance frameworks across the organizations data ecosystem.

Required Qualifications :

- 4 to 6 years of experience in data governance or data management.

- Strong experience in Microsoft Purview and Informatica governance tools.

- Proficient in tracking and visualizing data lineage across systems.

- Familiar with Azure Data Factory, Talend, dbt, and other integration tools.

- Understanding of data regulations : GDPR, CCPA, SOX, HIPAA.

- Ability to translate technical data governance concepts for business stakeholders.

Tools & Technologies :

- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog

- Experience in Microsoft Purview areas :

1. Label creation and policy management

2. Publish/Auto-labeling

3. Data Loss Prevention & Compliance handling

4. Compliance Manager, Communication Compliance, Insider Risk Management

5. Records Management, Unified Catalog, Information Barriers

6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit

7. DSPM, Data Policy

Key Responsibilities :

- Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).

- Integrate Purview with data sources : Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.

- Schedule and monitor metadata scanning and classification jobs.

- Implement and maintain collection hierarchies aligned with data ownership.

- Design metadata ingestion workflows for technical, business, and operational metadata.

- Enrich data assets with business context : descriptions, glossary terms, tags.

- Synchronize metadata across tools using REST APIs, PowerShell, or ADF.

- Validate end-to-end lineage for datasets and reports (ADF ? Synapse ? Power BI).

- Resolve lineage gaps or failures using mapping corrections or scripts.

- Perform impact analysis to support downstream data consumers.

- Create custom classification rules for sensitive data (PII, PCI, PHI).

- Apply and manage Microsoft Purview sensitivity labels and policies.

- Integrate with Microsoft Information Protection (MIP) for DLP.

- Manage business glossary in collaboration with domain owners and stewards.

- Implement approval workflows and term governance.

- Conduct audits for glossary and metadata quality and consistency.

- Automate Purview operations using :

- PowerShell, Azure Functions, Logic Apps, REST APIs

- Build pipelines for dynamic source registration and scanning.

- Automate tagging, lineage, and glossary term mapping.

- Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.

Job Title: Sales Associate

Location: Andheri East

Department: Sales Development

Reports to: VP Sales

Job Summary:

As a Sales Associate, you will be the first point of contact for prospective

clients and play a key role in growing the customer base. You will be responsible for

managing inbound leads, conducting centre tours, closing sales for smaller inventories, and

building relationships with online aggregators and clients. This role demands a customerfocused

mindset, effective communication skills, and a passion for flexible workspace

solutions.

Key Responsibilities:

1. Tours & Product Demonstration

 Conduct centre tours and effectively communicate the value proposition of Quest

Coworks to prospective clients.

 Demonstrate the benefits of various workspace options, highlighting amenities and

services.

2. Inbound Lead Management

 Handle online and telephonic inquiries in a timely and professional manner.

 Convert inquiries into centre visits and ensure consistent follow-up.

3. Sales & Revenue Generation

 Drive sales of Flexi Desks, Dedicated Desks, and Private Cabins (up to 20 seats).

 Participate in training programs to gradually handle larger inventory deals.

 Actively promote alternate seat revenue products like Meeting Rooms, Virtual

Offices, Day Passes, and Training Rooms.

4. Sales MIS & Reporting

 Maintain accurate and up-to-date records of all leads, proposals, and conversions in

the Sales MIS.

 Ensure timely submission of proposals and reports.

5. Aggregator & Broker Management

 Map and manage relationships with coworking aggregators and brokers such as

Qdesq, MyHQ, Cofynd, etc.

 Drive lead generation through these platforms and explore new partnerships.

6. Client Relations & Retention

 Liaise with the operations team to ensure quick resolution of client issues within

defined TATs.

 Maintain high client satisfaction through excellent post-sales support and relationship

management.

Company Description

UpSolve is a Gen AI and Vision AI startup that helps businesses solve their problems by building custom solutions that drive strategic business decisions. Whether your business is facing time constraints or a lack of resources, UpSolve can help. We build enterprise grade AI solutions with focus on increasing ROI.

Role Description

This is a full-time hybrid role for a Business Analyst located in Mumbai.

Please note: This is an onsite role and good communication skills are expected (oral + written)

Responsibilities

1. Understand existing system integrations for the client.

2. Map and identify gaps in existing systems.

3. Ideate, Advise and Implement AI Solutions to optimize business process.

4. Collaborate with multiple teams and stakeholders.

Qualifications

• MBA with focus on Business Analytics or Bachelor's degree in Computer Science or IT
• Minimum 4 Years of Experience
• Strong written, verbal and collaboration skills
• Immediate Joiner (Less than 5 days)

Work Location: Mumbai, Work from Office

Job Overview: 

We are seeking a skilled and experienced .NET Developer to join our development team. As a .NET Developer, you will be responsible for designing, coding, testing, and implementing software solutions using Microsoft technologies. 

Responsibilities:

• Collaborate with cross-functional teams to gather and define software requirements. 
• Design and develop robust, scalable, and high-performance applications using .NET technologies. 
• Write clean, well-documented, and efficient code following established coding standards.
• Perform thorough testing of the developed software to ensure the reliability and stability of applications. 
• Troubleshoot, debug, and resolve software defects and issues in a timely manner. 
• Stay updated on the latest trends and technologies in .NET development to enhance team knowledge and productivity. 
• Collaborate with other developers to review code, provide constructive feedback, and ensure code quality. 
• Participate in code and design reviews to maintain high development standards. 

Requirements: 

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Proven experience of 2-4 years as a .NET Developer or Software Developer. 
• Strong proficiency in C#, ASP.NET, and other .NET technologies. 
• Experience with front-end technologies such as HTML, CSS, and JavaScript. 
• Familiarity with databases (SQL Server, Oracle, or others) and data modeling. 
• Understanding of software development life cycle (SDLC) and best practices. 
• Excellent problem-solving and communication skills. 
• Ability to work both independently and collaboratively in a team environment. 
• Familiarity with Agile/Scrum methodologies is a plus. 

• 3+ years of working experience using NodeJS
• Knowledge on Express and/or React Js added advantage
• Experience in MongoDB and/or Postgres
• Experience in designing and developing serverless applications
• Knowledge of SOLID principles, Design patterns
• Good debugging skills using modern Dev Tools
• Experience with RESTful API development and integration
• Microservice experience is preferred
• Experience in Unit tests, code reviews
• Experience in cloud platforms – AWS is a plus
• Ability to up-skill in new technologies
• Innovative thinker with strong problem-solving skills

• NodeJS 
• NPM
• RESTful API
• Microservice
• MongoDB
• Postgres

Required Python ,R

work in handling large-scale data engineering pipelines.
Excellent verbal and written communication skills.
Proficient in PowerPoint or other presentation tools.
Ability to work quickly and accurately on multiple projects.