
Technical Support Lead
at Our client company is into Computer software. (YB1)
- Work directly with enterprise customers to replicate, troubleshoot, and resolve complex technical issues
- Build out a growing technical team distributed across the Asia-Pacific region with core support process and skills
- Work with our developers to identify defects and opportunities for product improvement
- Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
- Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations
- Develop and contribute to internal and external knowledge bases
- Provide support on weekdays and also off-hours on an as-needed and scheduled rotational basis
- Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in the company platform.
You'll need:
- Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback
- Entrepreneurial spirit and are not afraid to take on new challenges
- Customer Obsession – you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.
- Professional experience troubleshooting at least five of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, MongoDB, MySQL, Cassandra, Database Administration, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace
- Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full-stack web development experience.
- 12+ years in a technical support role required
- Prior experience as a technical lead preferred

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Who We Are 🌟
We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀
Our Values 💡
These are the guiding principles for everything we do at Incubyte, both within and outside of our project work:
- Relentless Pursuit of Quality with Pragmatism
- Extreme Ownership
- Proactive Collaboration
- Active Pursuit of Mastery
- Effective Feedback
- Client Success
We are seeking a talented UX/UI Craftsperson with a minimum of 3 years of professional experience to join our dynamic team. The ideal candidate should be able to translate high-level requirements into interaction flows and artifacts and transform them into beautiful, intuitive, and functional user interfaces, ensuring a seamless user experience from end to end. You should be excited about crafting a great user experience and be open-minded with an unquenchable thirst for new approaches and solutions.
What You’ll Be Doing 💼
- Designing and prototyping user interfaces for web and mobile applications, considering user needs and business objectives.
- Collaborating with product managers, developers, and other stakeholders to gather requirements and translate them into design solutions.
- Conducting user research, usability testing, and gathering feedback to iterate and improve designs.
- Creating wireframes, mockups, and interactive prototypes to communicate design concepts and interactions effectively.
- Optimizing designs for performance, accessibility, and responsiveness across various devices and screen sizes.
- Keeping up to date with industry trends, best practices, and emerging technologies in UX/UI design and development.
- Providing guidance and mentorship to junior designers, fostering a culture of continuous learning and growth within the team.
- Experience with User research and Testing.
Skills You Need to Succeed in This Role 🌟
Most Important: Integrity of character, diligence, and the commitment to do your best 💪
Must Have:
- Minimum of 3 years of professional experience in UX/UI design with a strong portfolio showcasing your design process and projects.
- Proficiency in design tools such as Adobe XD, Figma, or similar.
- Strong understanding of user-centered design principles and best practices.
- Experience with front-end development technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular.
- Familiarity with version control systems (e.g., Git) and collaboration tools (e.g., Jira, Slack).
- Excellent communication and collaboration skills with the ability to present and defend design decisions to stakeholders and handle client interactions.
- Ability to work effectively in a fast-paced agile environment and manage multiple projects simultaneously.
- Experience working in cross-functional teams and a passion for creating exceptional user experiences.
- Demonstrable UX/UI design skills with a strong portfolio (Applicants without a portfolio will not be considered).
Devops Engineer(Permanent)
Experience: 8 to 12 yrs
Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)
Max Salary = 28 LPA (including 10% variable)
Notice Period: Immediate/ max 10days
Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain
· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.
· 10+ years’ experience in software development
· 8+ years of experience in DevOps
· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience
· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes
· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption
· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration
· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning
· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery
· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices
· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)
· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.
· Manage and maintain standards for Devops tools used by the team
Role & Responsibilities:
- Handle multiple products/modules simultaneously, lead the team in development and support
- Lead development teams
- Daily updates to customers and Product Managers/Delivery Managers
- Participate in design discussions
- Design and Architect small modules
- Effort estimations for modules, subsystems or use cases.
- Learn new skills and mentor the new team members
- Champion best practices within the team, including code reviews
Work Experience & Skills:
- B.E/B.Tech or any relevant Masters degree from reputed college.
- Strong 5+ years of experience in Java, J2EE, Spring IOC, Spring Annotations, Spring JDBC, Jquery, Java script, HTML 5 and CSS
- Strong experience in Postgres or any SQL technology
- Experience with working on Tomcat, Apache, JBoss or any similar application server
- Should have 3+ years of experience in leading team.
- Good experience in JSON / RESTful API / Web Services.
- Experience in working on Agile methodology using Scrum and sprints
- Experience in using build tools, Maven, GIT, Bugzilla or similar tools.
- Experience in cloud technologies, Microservices and frameworks such as AWS or GPC, container technologies like Docker is a plus.
- Ability to adapt to new development environments, changing business requirements and learning new systems highly desired
- Experience in Microservices, SpringBoot and Angular is a plus.
- Experience with tuning deployed applications for scalability and performance.
- Good knowledge of deployment and scripting on Linux/Unix servers
- Strong technical documentation skills.
- Good oral and written communication skills
Required Experience - 2+ Years
Work location - Remote
Must have skills - PHP , YII , OOPS
Requirements:
- Experience in Frameworks: YII
- Must have good analytical and problem solving skills.
- Good Knowledge of OOPS.
- Write error free code and follow coding standards. Able to perform Code Review job.
- Work closely with QA person to assist in the testing process.
- Perform R&D tasks if assigned and communicate with the Designer and UI team.
- Build reusable code and libraries for future use.
- Able to work closely with the team and meet the tight deadlines where necessary.
- Strong Communication Skills.
Requirements:
- Practical experience with AngularJS/Angular/ReactJs, etc.
- Practical experience with server side technologies like Django, Ruby on Rails, etc is a plus.
You must be:
- A quick, analytical thinker
- Someone who wants to learn how to write quality code
What you will be doing:
- A lot of heavy JS changes for improving the user experience.
- Help build out the front-end completely once all the information from the backend has been dumped to a template.
- Consolidating daily reporting from different advertiser dashboards
- Monitoring discrepancy between advertiser and publisher numbers
- Maintaining month-end consolidated reports for Publishers and Advertisers
- Perform ad trafficking, ensuring accurate implementation of creative assets, tracking codes, and targeting specifications.
- Monitor campaign performance, analyze data, and provide actionable insights to improve campaign effectiveness and optimize ROI.
- Collaborate with cross-functional teams to ensure campaigns are executed according to client objectives and deadlines.
- Stay up-to-date with industry trends, ad tech developments, and best practices to enhance campaign strategies.
- Work very closely with development teams to ensure technical specifications and final product meet business requirements.
- Responsible for setting up and implementing test automation strategy from a Functional and Non-functional perspective for one module or multiple modules who you work with.
- Understand User Experience, design thinking, and its importance to product features.
- Responsible for the addition of new capabilities and features in the automation framework which is used by the entire QA team for test automation.
Key Skills:
- +3 years of exposure to manual testing on different methodologies.
- Experience in generating test cases.
- QA knowledge in test automation for products or systems.
- Exposure to agile methodology, cross-browser testing, functional testing, Regression testing, and Performance testing.
- Prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
- Experience in generating Test Case documentation.
- Strong Knowledge of Test Automation, Software Testing, Selenium, TestNg, API Testing, Jmeter, Appium, and Cucumber 8. 8. Framework
- Good to have knowledge of Jenkins (CI)
- Extent Report generation in selenium
- Programming language - Java (preferred), Javascript, Database
We are looking for experienced iOS developers to join our team of talented engineers to design and build the next generation of our mobile application. The individual should be self-motivated, creative and proactive, with 1 – 2 years of progressive experience to work successfully in a fast-paced environment including latest technologies like Swift, Objective C and iOS UX guidelines.
– 1 to 2 years experience with iOS, Objective C and Swift.
– 1+ years object-oriented programming experience or equivalent education.
– Experience in an iterative software development environment (Agile).
– Experience with Test-Driven development, continuous integration and other Agile methodologies.
– Good experience in using Apples XCode for software development.
– Experience in standard debugging techniques such as logging, LLDB, and/or instruments to localize and correct software defects.
– Hands on experience using smartphones and tablets preferably iPhone and iPad
– Ability to design, develop, support new and existing applications and perform unit testing and integration testing.
– Experience with 3rd Party SDK integrations and other device libraries.
– Experience packaging and publishing applications on the App Store.
Responsibilities:
● A Bachelor's degree in Engineering or related field
● Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
● Familiarity with JavaScript frameworks preferably React.
● Proficiency with server side languages such as Python(Django).
● Familiarity with database technology such as MySQL and MongoDB.
● Familiarity with Cloud Technologies such as AWS.
Preferred Qualities:
● Persistent problem solver & Burning curiosity
● Responsible and Never give up attitude
● Attention to detail & Graphic Designing sense would be appreciated.
● Sense of Discipline & Meets deadlines religiously
Perks and Privileges:
● Hypergrowth Startup culture true of the Silicon valley etiquettes
● Monthly outings and Team building exercises.
● Free Subscription of any upskilling platform/course/masterclass of your choice
● Every month one book of your choice will be delivered to you.
● Food and Beer is on us
- The overarching duty of a principal is to assist with defining and enforcing policies and guidelines for students, staff, and faculty at the school.
- The role of the principal covers many different areas including leadership, teacher evaluation, and student discipline. Being an effective principal is hard work and is also time-consuming. A good principal is balanced within all his / her roles and works hard to ensure that he / she is doing what he / she feels is best for all constituents involved. Time is a major limiting factor for every principal.
- A principal must become efficient at practices such as prioritizing, scheduling, and organization.
- This involves interaction with inter school employees and administrators. Supporting committees of staff and parent that function to improve the learning and social environment of the school for the students.
Thanks & Regards,
Poojitha Kanampalli








