Technical Support Lead

About Us

Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for passionate creators ready to lead and own their craft.

Job Overview

We are looking for a Copy Lead—not just a great writer, but a strategic thinker who can shape, elevate, and unify our voice across all customer touchpoints. From ad copy that converts to landing pages that stick, you’ll own the words that move people. This role is part storyteller, part brand guardian, and all about impact.

Key Responsibilities

• Lead copy strategy across all growth and brand initiatives—performance campaigns, product launches, landing pages, ads, and more.
• Develop high-converting copy for Google, Meta, WhatsApp, and email campaigns—driven by user insights and performance data.
• Craft sharp, memorable messaging—taglines, product value props, one-liners, CTAs—that define and differentiate the brand.
• Collaborate cross-functionally with Product, Design, Performance Marketing, and Sales to align on messaging that drives real results.
• Review and guide the work of other writers/agencies to ensure tone, clarity, and consistency across the board.
• Leverage tools like Mixpanel and AI writers to optimize copy performance at scale and drive continuous experimentation.
• Own the brand voice and ensure it’s consistently reflected in every customer-facing asset—from website to drip campaigns.

Qualifications & Skills

• 4–6 years of experience in high-impact copywriting roles, preferably in SaaS, AI, or digital-first brands.
• A killer portfolio that shows your strength in performance + brand copywriting.
• Strong grasp of consumer psychology and the ability to translate insights into persuasive messaging.
• Experience running and interpreting A/B tests and optimizing for CTRs, signups, or conversions.
• Hands-on exposure to tools like Mixpanel, Google Analytics, or CRM/marketing automation platforms.
• Bonus: Familiarity with AI-assisted writing tools and prompt engineering.

Why Join Us?

• Own the voice of a leading SaaS brand—across India’s fastest-growing conversational platform.
• Work with a passionate and driven team across marketing, design, and product.
• Lead copy experiments that directly impact growth and business metrics.
• Shape how 40,000+ businesses hear, feel, and remember us.

Job Title: Certified MuleSoft Developer

Location: Gurgaon (On-site)

Experience: 4 to 8 Years

Company: Watsoo Express Pvt. Ltd.

Education: BE/BTech/MCA only

Joining: Immediate Joiners Only

Job Summary:

Watsoo Express Pvt. Ltd. is hiring a Certified MuleSoft Developer for an on-site role in Gurgaon. We are looking for professionals with strong technical expertise in MuleSoft integrations, who are ready to join immediately and contribute to high-impact, enterprise-level digital transformation projects.

Key Responsibilities:

• Develop and maintain APIs and integration flows using MuleSoft
• Work with Mule 4, DataWeave, and Anypoint Studio to deliver scalable solutions
• Design API specifications using RAML and follow API-led connectivity approach
• Collaborate with internal teams to translate business requirements into integration solutions
• Ensure performance tuning, monitoring, and troubleshooting of APIs
• Follow best practices for deployment, CI/CD, and API governance
• Support production releases and resolve critical issues promptly

Required Skills & Qualifications:

• MuleSoft Certified Developer (or Integration Specialist)
• 4 to 8 years of MuleSoft integration experience
• Expertise in Mule 4, API Gateway, connectors, and Anypoint Platform
• Proficiency in DataWeave transformations and flow orchestration
• Hands-on experience with CI/CD pipelines and version control
• Strong understanding of integration patterns and enterprise architecture
• Excellent communication and stakeholder management skills
• Immediate availability is a must

Preferred Skills:

• Integration experience with platforms like Salesforce, SAP, or Oracle
• Familiarity with Agile methodologies and tools like JIRA
• Experience using logging/monitoring tools (e.g., Splunk, ELK)

What We Offer:

• Work on innovative projects in the logistics-tech space
• Collaborative, tech-focused team environment
• On-site role with full-time employment at our Gurgaon office

Good to have would be AWS Architect Certification.

Must Have

• NodeJS / TypeScript experience 3+ years
• AWS experience 3+ years using AWS SDK
• Lamba
• API Gateway
• Event based architecture like Kinesis, MSK (Kafka)
• Database Sql / NoSql

Considered a plus:

• Frontend development React / Angular
• AWS IoT Core, Kafka, Kinesis
• Elastic Search

Should have experience in Device Provisioning / Device management with PKI (Public Key Infrastructure)

We are looking for an innovative and dedicated technical manager who can own the responsibility of the team to increase the efficiency of overall project execution. The role includes working towards designing and deploying customer-specific solutions, guiding the team, and getting the projects executed in a timely manner with measurable outputs.

Successful tech managers should make sure that he/she is technically updated and help the team by giving appropriate solutions to customers.

Responsibilities: 

• Good knowledge of IT Infrastructure, servers, storage, networking, virtualization, HCI, and AWS (basic functionalities).
• Must have experience in Data Center Infrastructure management.
• Sound knowledge of backup, security, and compliance with different industry verticals while implementing infra projects.
• End to end Project management experience.
• Ability to manage and guide the team towards the successful completion of projects.
• Excellent internal personal skills.
• Excellent spoken and written communication.
• Must have a calm mind to understand problems and critically think about the given problems.
• Should have the knack to tackle customer queries and interact on ongoing projects.
• Must be adaptable to new technologies, ideas, and fresh processes of managing IT and deploying solutions to customers.
• Must have soft skills that are essential for customer engagement, and team handling.
• Report to management on the progress of different projects. Solutions and ongoing technical requirements of the customer.

Requirements and Qualifications

• Bachelor’s degree in computer science, information technology, or related field
• Minimum of 6+ years experience in the Information Technology field
• Minimum of 3+ years experience in management
• Ability to work in a high-pressure, deadline-driven environment
• Exceptional communication and reporting skills
• Solid working knowledge in all required computer infrastructure and data center environments.
• Outstanding leadership skills and ability to delegate responsibilities effectively

Nice to Have

• MBA or Master’s degree preferred

Hello!

We at FindingPi Pvt. Ltd. are looking for an efficient Project Manager to contribute to and support the planning and execution of projects. The Project Manager's responsibilities include monitoring project progress, following up with stakeholders on the completion or delay of project phases, scheduling meetings, and maintaining project documents and reports.

Roles & Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.

• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.

• Track project performance, specifically to analyze the successful completion of short and long-term goals.

• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.

• Ensure that all projects are delivered on time, within the scope, and within budget.

• Create and manage Agile artefacts like User Stories, Tasks, Issues, etc.

• Ensure resource availability and allocation.

• Measure performance using appropriate project management tools and techniques

• Report and escalate issues to management as needed.

• Establish and maintain relationships with third parties/vendors. Manage the relationship with the client and relevant stakeholders.

• Perform risk management to minimize potential risks.

• Create and maintain project documentation as per the process. Develop spreadsheets, diagrams, and process maps to document needs

• Use and continually develop leadership skills and perform other related duties as assigned.

Requirements:

• Bachelor's Degree in the appropriate field of study or equivalent work experience

• 2+ years of working experience in project management

• Hands-on experience with project management software tools like JIRA.

• Excellent client-facing and internal communication skills

• Excellent written and verbal communication skills

• Solid organizational skills including attention to detail and multitasking skills

• Strong working knowledge of Microsoft Office

• Project Management Professional (PMP) / PRINCE II certification is a plus
•  

Job Location: Shivaji Nagar, Pune (WFO)

Minimum 5-7years of professional experience building web-applications
Strong experience in backend development
Strong experience in AI/Machine Learning development, Data Analysis/Processing
Experience in creating robust and secure REST APIs
Hands-on exposure to RDBMS like PostgreSQL, MySQL, MariaDB etc.
Proficiency with one or more programming languages from Java, Python, Node/JavaScript
Solid familiarity working with cloud and related technologies, AWS, GCP and Azure cloud environments
Ability to do very quick research in unknown technologies
Startup mindset, comfort with chaos and multi-tasking ability
Strong programming fundamentals in Data Structures, Algorithms
An eye for writing performance optimum code in any tool set

Key Responsibilities:

Design and build advanced applications for the Android platform

- Collaborate with cross-functional teams to define, design, and ship new features

- Work with outside data sources and APIs

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

- Translate designs and wireframes into high quality code

- Understand business requirements and translate them into technical requirements

- Design, build, and maintain high performance, reusable, and reliable Java code

- Ensure the best possible performance, quality, and responsiveness of the application

- Identify and correct bottlenecks and fix bugs

- Help maintain code quality, organization, and automatization

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

- Unit test code for robustness, including edge cases, usability, and general reliability using JUnit, Mocikto or Espresso.

- Lead and Mentor Android developers

 Required Skills and Experience :

 - 6+ year of proven software development experience and Android applications development

    in Android Kotlin and react native based Hybrid app development

- BS/MS degree in Computer Science, Engineering or a related subject

- Experienced in Android Kotlin and react native based Hybrid app development

- Experience with Android SDK, different versions of Android, and how to deal with different screen sizes

- Experience working with remote data via REST and JSON

- Experienced in Client server programming (RESTful APIs) to connect Android applications to backend services

- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

- Solid understanding of the full mobile development life cycle.

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience in Android Studio IDE and tools like Android Device Monitor, Logcat

- Experience with offline storage, threading, and performance tuning

- Knowledge of the open-source Android ecosystem and the libraries available for common tasks

- Proficient in using code versioning tools, such as Git, SVN

- Strong CS fundamentals and a good working knowledge of algorithms and data structures.

- Strong on OOPS and Java concepts

- Proficient in integration of third party libraries OkHttp, Retrofit, ButterKnife, Image caching libraries

- Working knowledge of RxJava, RxAndroid

- Expert in debugging, troubleshooting, memory optimization, performance and scalability of mobile app.

- Apk size and battery optimization

- Strong design/development experience working on at least 4 Mobile application apps from Scartch

- Has worked on MVP, MVVM design patterns for android applications

- Has experience on working with web views in Android and customizing them for different features

- Follows coding guidelines, Reviews code for peers and juniors.

- Understands and implement security guidelines

- Experience in localization