Technical Support Lead

Location: Bangalore 

Experience: 4-8 years

Interview Process - Two Rounds - First Round Virtual

Second Round-Face to Face at Bangalore

Key Skills Required

☁️ Cloud & Infrastructure

• Strong hands-on experience with AWS Cloud Services
• Proficiency in Terraform for Infrastructure as Code (IaC)
• Experience in managing scalable cloud environments

⚙️ Containerization & Orchestration

• Solid experience in Kubernetes (K8s) for container orchestration
• Understanding of microservices architecture

🔄 CI/CD & DevOps

• Hands-on experience with Azure DevOps (CI/CD pipelines)
• Experience in build, release, and deployment automation

📊 Observability & Monitoring

• Strong experience with Prometheus & Grafana
• Expertise in setting up alerts, dashboards, and monitoring system health

🔐 API Gateway & Security

• Experience with Kong or equivalent API Gateway
• Understanding of API security controls (authentication, rate limiting, policies)

🧠 Core Technical Competencies

• Strong Linux troubleshooting and system debugging skills
• Proficiency in scripting (Bash / Python / Shell)
• Understanding of networking concepts: TCP/IP, HTTP, DNS, Load Balancing
• Experience with system architecture and distributed systems

🚨 SRE Responsibilities

• Monitor system performance, reliability, and availability
• Handle incidents, perform troubleshooting, and conduct RCA
• Automate operational tasks to improve efficiency
• Build and maintain scalable, resilient infrastructure
• Collaborate with development and DevOps teams for system improvements

🧪 Good to Have

• Experience with Finacle operations
• Exposure to API/load testing tools like JMeter or Gatling
• Familiarity with logging tools like Loki

🤝 Soft Skills

• Strong communication and collaboration skills
• Ability to document processes and technical workflows clearly

🎯 Ideal Candidate

A hands-on SRE/DevOps Engineer with strong exposure to:

• AWS + Terraform + Kubernetes
• CI/CD (Azure DevOps)
• Monitoring + API Gateway security 

Strong Product Designer, with focus on B2C Products

Mandatory (Experience 1): Must have 5+ YOE in Product Design (both UI and UX) with atleast 2 year in B2C companies

Mandatory (Experience 2): Must have atleast 1 year experience building or working with highly scaled Design systems in a B2C company (non-negotiable)

Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)

Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies

Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)

Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies

Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study

Mandatory (Note 2): This will be a complete IC role

Mandatory (Note 3): CTC is inclusive of 5%variable

Preferred

Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Preferred (Skills 1): Experience in subscription-based or marketplace products, CRO, and international market localization

Preferred (Skills 2): Exposure to AI-powered personalization and recommendation systems

Preferred Companies

Glance, Ola, Nykaa, Tata Cliq, Pepperfry, Bookmyshow, Pharmeasy, Purplle.com, Ketto, Dream11, Coindcx, Upstox, Zomato, PhonePe, Swiggy, Myntra, Razorpay, Flipkart

About PoshVine: 

PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India. 

Backend Development at PoshVine:

We are building payment-linked real-time engagement tools embedded within banking and payment journeys. Our core engineering team strives to build solid backend foundations, infrastructure and a solid network of microservices. Apart from regular work, you can expect:

• Freedom to evaluate and introduce new tools, libraries and coding standards.
• Work on developer productivity and platform tooling.
• Evangelise tech and share knowledge in internal and external forums.
• Contribute to Product and Design ideas and implement them like it’s your own product. 

Roles & Responsibilities: 

1. Be involved in product and design decisions, and drive implementations. 
2. Help us scale the payment-linked loyalty infrastructure to every payment product used in India. Develop platform features for/with reusable code.
3. Work with IT/tech SPOCs from Banks and Fintechs to achieve seamless API integrations, resolve concerns, and move forward with program delivery and implementation. 
4. Tag team with internal and external stakeholders to problem solve and work with banks to test out UAT/Production and create a rollout plan for the same. 
5. Perform in-depth research and identify sources off production issues surrounding the application. 
6. Make architectural decisions (microservices, choice of development frameworks and tools, database optimisations, load handling)
7. Proficient in Full stack development skills spanning the entire spectrum from:

1. Database: MySQL, PostgreSQL
2. Backend: Ruby on Rails
3. Front End: Web Development frameworks  (Angular / React / Vue JS)
4. Deployment: Capistrano, Chef, AWS, EC2, Git

You’ll be a good fit if you possess: 

1. A strong product design sense.
2. Good experience in working with Ruby on Rails, Postgres, Python.
3. Proven ability to understand end user requirements, formulate use cases and come up with effective solutions.
4. Good understanding of REST APIs and the web in general.
5. Ability to build a feature from scratch & drive it to completion.
6. A willingness to learn new technology, whatever lets you deliver the best product.
7. Possess excellent data management skills: 
1. How to structure databases that can scale
2. How to optimise database queries
3. Complying with the latest regulations around data for each geography
4. Managing the infrastructure that the data resides on to ensure 99.9% uptime across geographies
8. You are comfortable working on CI/CD toolchain, Kubernetes, etc.
9. 3+ years of experience. 

Nest is a gamified investment platform for the next-generation and young millennials of the world, to invest, play and earn returns more than a regular savings bank account. The world of gaming is merging with finance to offer a more immersive user experience and help users learn how to manage their money. We’re creating a new breed of asset managers and fin-fluencers with Nest.

We are seeking a dedicated Golang developer to join our growing company.

You will collaborate with other technical staff to deliver and maintain a fully-functional mobile application. We hope you can put your passion for software engineering to work for creating highly immersive user applications.

Your duties will include maintaining code repositories via GitHub and internal server storage modules.

Responsibilities

Below are some of the responsibilities a Golang developer is expected to undertake in their position:

• Implement AWS containers to support Go implementation and successful repository maintenance
• Utilize Kubernetes to ensure successful application development, deployment, and scaling
• Implement Docker for smaller-scale applications that require simpler deployments
• Employ Linux Terminal command structures to allow easy back-end operations for less-expert technical staff
• Structure our user interface with React and ensure REST API access is available for enterprise-grade finance customers on-demand
• Collaborate with other technical staff to ensure consistent and smooth DevOps workflows
• Choose and implement other JavaScript libraries that will optimize performance without sacrificing security and base functionality
• Manage multiple projects within reasonable design specifications and budget restrictions
• QA design for errors
• Implement feedback and changes whenever possible
• Create visualizations that convey accurate messaging for the project.

Job Qualifications and Skill Sets

Bachelor’s degree in computer science, IT, or a related field, such as programming. Other critical skills required are:

• Provable proficiency in Go programming
• Excellent written and verbal communication skills
• Minimum of two years’ experience working in programming or information technology
• Attention to detail and Knowledge in Java is recommended
• Portfolio of work with examples that showcase technical skill
• Strong analytical skills
• Time management and organizational skills
• Knowledge of Go templating, common frameworks, and tools
• Experience working with a team

What you’ll receive

• A compensation competitive to premier firms
• Incredible learning and exposure to every aspect of a funded financial startup as an early member, working directly with the founders.
• Recognition and experience of working on a platform with an exponential user growth curve.
• A fun and receptive work culture which promises to never get mundane!
• If you love party, it is on us!

Job Summary

Engineering Manager is responsible for leading various Android platforms at Ola Electric Mobility

For this position,

We prefer someone who has displayed a track record of:

• Solid experience in JAVA 
• Should have experience in Reactive programming, Asynchronous programming

and Unit Testing.

• Has an ability to quickly learn and contribute in multiple codebase.
• Overcomes roadblocks and requires minimal oversight.
• Takes initiatives to fix issues/tech debts before assigned to him/her.
• Able to deep dive into codebase and advise QA of possible regression impact.
• Communicates tech decisions through design docs and tech talks.
• Has delivered projects with end-to-end accountability.
• Keeps track of industry trends and introduces right tech/tools for a given job.
• Excellent understanding of software engineering practices, Design Patterns,

Data Structures, Algorithms.

• 5+ years of experience in a product-driven organization.

Key Result Areas (Accountability & Responsibility of the role)

• Build highly scalable Android Platforms. Ability to work in a fast-paced setup, deliver results, set up high standards for the team, and the ability to attract world-class talent.

  The job requires a gamut of roles and responsibilities -

  • Build a world-class team of engineers
  • Ensure their KPI’s and OKR are set and evaluated at regular intervals
  • Responsible for delivering high-quality software products, on time, and within budget.
  • Collaborate & work with Product Leads and Business Leaders to develop a long-term product plan,

  products, and manage the release planning cycles for all products.

  • Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team,

  assuring that sub-teams are staffed with sufficient skilled resources and meeting Ability to work in a fast-

  paced setup,

  • Deliver results, set up high standards for the team, and the ability to attract world-class talent. product

  deliverables.

∙ Computer Science related Bachelor's Degree or equivalent experience 

∙ Min 2 years of experience on GCP / AWS / Azure cloud system ( Overall 5+ years of experience) 

∙ Familiarity with LAMP stack technologies, experience supporting 

∙Must be capable of working on Linux System. 

∙ Familiarity with SQL, Apache, File storage, Load Balancers and Agile methodologies ∙ Knowledge of shell scripts, Linux system administration. 

∙ Strong DNS management and automation background 

∙ Strong scripting (bash, php, perl) skills 

∙ Good understanding of TCP/IP networking and troubleshooting 

∙ Clear communication and documentation of projects and procedures 

∙ Strong problem solving skills 

∙ Demonstrated ability to manage timelines, dependencies, deliverables, milestones and resource allocation and management in projects. 

∙Strong Cloud Architecture experience. 

∙Cloud Security 

∙Added Advantage with knowledge of Microservices/API/ Queue systems 

∙knowledge of cloud computing technologies and current computing trends. ∙Understanding and willingness to embrace CI/CD and automation tooling such as Jenkins and GIT 

Responsibilities: 

∙ Set up technical server infrastructure, providing technical assistance to development teams, monitoring site performance, and troubleshooting issues when they arise.

∙ Set up and maintain a development server environment and a live server environment with a process for testing and deploying changes to live sites. 

∙ Take an active role in designing, implementing and maintaining a scalable and robust enterprise server environment. 

∙ Administer Apache web server, Load balancer and MySQL Server 

∙ Work on System Security and IPTable configuration 

∙ Optimize servers for high traffic, security, and other system issues. ∙ Evaluate and propose new or improved system architecture. 

∙ Document system configuration, processes, and procedures. 

∙ Share responsibility with team members for rotating on-call duties.