Technical Support Lead

Role & Responsibilities

About the Role:

We are seeking a highly skilled Senior Data Engineer with 5-7 years of experience to join our dynamic team. The ideal candidate will have a strong background in data engineering, with expertise in data warehouse architecture, data modeling, ETL processes, and building both batch and streaming pipelines. The candidate should also possess advanced proficiency in Spark, Databricks, Kafka, Python, SQL, and Change Data Capture (CDC) methodologies.

Key responsibilities:

Design, develop, and maintain robust data warehouse solutions to support the organization's analytical and reporting needs.

Implement efficient data modeling techniques to optimize performance and scalability of data systems.

Build and manage data lakehouse infrastructure, ensuring reliability, availability, and security of data assets.

Develop and maintain ETL pipelines to ingest, transform, and load data from various sources into the data warehouse and data lakehouse.

Utilize Spark and Databricks to process large-scale datasets efficiently and in real-time.

Implement Kafka for building real-time streaming pipelines and ensure data consistency and reliability.

Design and develop batch pipelines for scheduled data processing tasks.

Collaborate with cross-functional teams to gather requirements, understand data needs, and deliver effective data solutions.

Perform data analysis and troubleshooting to identify and resolve data quality issues and performance bottlenecks.

Stay updated with the latest technologies and industry trends in data engineering and contribute to continuous improvement initiatives.

1. Manage and support LAN/WAN infrastructure including routers, switches, firewalls, and load balancers.

2. Monitor network performance and ensure system availability and reliability.

3. Troubleshoot network issues and outages.

4. Implement security tools, policies, and procedures.

5. Maintain documentation of configurations, diagrams, and procedures.

1. Strong hands-on experience with Cisco, Juniper, or similar network equipment.

2. Familiarity with network monitoring tools (e.g.. SolarWinds, Wireshark).

3. Basic understanding of firewall and VPN configurations.

4. CCNA or equivalent certification preferred.

Job Title: Travel Agent – Airline Ticketing

Company: Aertrip

Location: Ghitorni, Delhi

Experience: Minimum 1 year in airline ticketing

Industry: Travel & Tourism

Job Summary:

Aertrip is hiring a skilled and detail-oriented Travel Agent – Airline Ticketing for its Ghitorni office. The ideal candidate must have prior experience in domestic and international airline bookings, along with expertise in using GDS platforms like Amadeus, Galileo, or Sabre.

Key Responsibilities:

• Manage end-to-end flight bookings, both domestic and international.
• Issue, reissue, and cancel airline tickets using GDS.
• Provide fare quotations and travel options to clients.
• Handle customer queries related to flight schedules, baggage rules, cancellations, etc.
• Coordinate with airlines for PNR-related tasks and fare issues.
• Maintain booking records and process refunds as per airline guidelines.
• Upsell travel insurance, extra baggage, meals, and seat selection where applicable.

Requirements:

• Minimum 1 year of experience in airline ticketing.
• Hands-on experience with GDS (Amadeus, Galileo, or Sabre).
• Strong knowledge of fare rules, PNRs, routing, and ticketing procedures.
• Excellent communication and problem-solving skills.
• Attention to detail and the ability to multitask efficiently.
• Knowledge of visa documentation and international travel norms is a plus.

Job Details:

• Location: Ghitorni, Delhi (On-site)
• Working Days: 5.5 days a week
• Salary: As per experience and company standards

Job Title: Sales Operations Specialist

Location: Pune/Mumbai

Type: Full-time

Role Overview:

We are looking for a detail-oriented and proactive Sales Operations Specialist to join our dynamic team. This role is pivotal in ensuring smooth communication and coordination between internal teams and external clients. You will be responsible for lead engagement, logistical coordination for events, and delivering an exceptional client experience throughout the engagement lifecycle.

Key Responsibilities:

1. Lead Engagement & Communication

• Send introductory and follow-up messages to potential leads on LinkedIn.
• Maintain a tracker for lead responses and escalate warm leads to the Sales team.
• Support the Sales team with pre-sales coordination when needed.
• Prepare Statement of Work (SoW) for all newly onboarded clients and Co-ordinate closely with the Finance team
• Liaise with legal or finance for contract vetting and closure
• Maintain onboarding documents: PO/WO/Agreement

2. Event Coordination

• Liaise with the event team to ensure timely dispatch of materials and giveaways.
• Coordinate branding requirements including logo sharing and visibility arrangements.
• Track and follow up on payments related to event participation and invoicing.
• Coordinate with sales vendors for data procurement and client gifting and liaise with the marketing team for collateral updates and requirements.

Qualifications & Skills:

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 1–3 years of experience in client servicing, operations, or event coordination.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in MS Office and comfortable using CRM and project management tools.
• Prior experience in L&D, HR Tech, or event domains is a plus.

What We Offer:

• Opportunity to work with a passionate, purpose-driven team.
• Exposure to diverse industries and high-impact client projects.
• A learning-oriented and collaborative work environment.
• Opportunity to attend events/ conferences

About us: At myEZcare, we provide a complete enterprise end-to-end solution for B2B providers helping and providing care to seniors and children with behavioural health issues. We believe innovation and technology is the only way to improve the quality of care and contribute our help and support to the companies involved in this noble journey of caring and giving.

We are a Software as a service provider, with an emphasis on developing advanced solutions using cutting-edge technology and bringing innovation to changing lives. We are hiring for multiple positions for expansion in the global market.

Roles and Responsibilities :

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest processes and IT advancements to automate and modernize systems.
• Excellent verbal and written communication skills in English are a must.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicate your insights and plans to cross-functional team members and management.
• Establish the development processes and audit and guide the team to follow the standards.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements
• Prioritizing initiatives based on business needs and requirements
• Managing competing resources and priorities.

Desired Candidate Profile: A .NET Fullstack Developer with at least 5 years of experience, who thrives on challenges. In this position, you will be responsible for creating high-quality testable code and working with Analysts and Designers to analyze customer requirements. We are looking for individuals who can think out of the box and do not hesitate to go above and beyond to keep up with a fast-paced environment. To succeed in this role you should have a natural analytical way of thinking and be able to come up with creative solutions.

• Proficient in the following technologies: .Net Core, Angular JS, NodeJS, ASPNet MVC, JQuery, AJAX, Webservices/API, SQL Server.
• Proficient in AngularJS is a must.
• Excellent skill in writing queries and SQL Development.
• Experience in Scrum and agile methodologies.
• Exceptional analytical and conceptual thinking skills.
• Preferably prior experience with CI/CD automation and Jenkins.
• Prior experience in working with multi-tenant nested architecture and Microservices.
• Prior experience in working with product development for Healthcare applications based on US healthcare preferred

Perks and Benefits

• Health Insurance
• Remote work

• Bring in a "can-do" attitude
• Passion towards technology and software engineering - open source, pet projects, conference talks, getting better at writing clean code.
• Participate in a highly fluid environment applying agile software development principles.
• Carry out unit tests and other quality control mechanisms to inform and validate the designs and code
• Work with product owner/BAs to bring an end to end perspective of the problem.
• Ability to ask the right questions and communicate your ideas with clarity.
• Ability to collaborate with various stakeholders and take complete ownership.
• Participate actively in building one of the most impactful organizations in retail technology.

• Quickly adapt to our startup environment which is both demanding and fast-paced (but is also a lot of fun).
• Eager in learning new concepts, technologies and be productive in short time.
• Convert a raw idea into usable real-life software products Write modular, readable and maintainable code.
• Good understanding and working knowledge of technologies worked.
• Demonstrate good problem solving skills
• Own and be able to manage a small to medium sized modules.
• Demonstrate ability to guide and coach a new team member or fresher.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders