
Technical Support Lead
at Our client company is into Computer software. (YB1)
- Work directly with enterprise customers to replicate, troubleshoot, and resolve complex technical issues
- Build out a growing technical team distributed across the Asia-Pacific region with core support process and skills
- Work with our developers to identify defects and opportunities for product improvement
- Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
- Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations
- Develop and contribute to internal and external knowledge bases
- Provide support on weekdays and also off-hours on an as-needed and scheduled rotational basis
- Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in the company platform.
You'll need:
- Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback
- Entrepreneurial spirit and are not afraid to take on new challenges
- Customer Obsession – you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.
- Professional experience troubleshooting at least five of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, MongoDB, MySQL, Cassandra, Database Administration, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace
- Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full-stack web development experience.
- 12+ years in a technical support role required
- Prior experience as a technical lead preferred

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Total Exp: 4-10 years
Job Location: Ahmedabad - WFO
Job Description:
Roles / Responsibilities:
- Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
- Collaborate with the team to develop and execute the content.
- Updating website content as needed
- Create new content to assist marketing campaigns
- Work closely with marketing team members
- Optimize content using SEO best practices
- Conducting simple keyword research and use SEO guidelines to increase web traffic
- Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
- Revise copy based on feedback/direction
- Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
- Ensure brand image and message is being maintained across all company communication
Requirements:
- Exceptional proficiency in written and verbal English communication is essential.
- Proven Strong Written Communication Skills
- Minimum 3+ years Experience in Technical writing (with work samples)
- Knowledge of IT industry and jargons is desirable
- Familiarity with content management system
Roles & Responsibilities:
• In-depth knowledge and hands on experience on IBM FileNet (CPE) and Java/J2EE is mandatory.
• Good understanding of React JS, JavaScript, jQuery, Bootstrap, and front-end languages.
• Understand Project and detailed Scope and seek clarifications where necessary.
• Design, develop, and unit test applications / products.
• Analyze the impact due to changes in code.
• Design algorithms and flowcharts.
• Produce clean, efficient, and re-usable codes based on specifications.
• Run and automate tests to find any errors or bugs.
• Verify and deploy programs and systems.
• Configure, code and test enhancements and modifications to new and existing IBM FileNet applications.
• Proficiency in development and integration with SOAP Webservices, RESTful APIs and Microservices.
• Active Involvement in Development of Utility Job and Batch process associated with FileNet Application is a must.
• Knowledge of WebSphere Application Server, Deploying IBM FileNet, and Java/J2EE Application from lower to higher environments is essential.
• Troubleshoot issues and help define solutions to these issues.
• Displays a strong work ethic and sense of urgency.
• Part of the FileNet Development Team Engaged in active problem solving to identify technical roadblocks and implement solutions that can improve the direction of our application product.
• Key learner and timely update self-skill sets.
• Familiar with the use of code versioning tools such as Bit bucket, GIT or SVN.
• Basic Understanding of S3 Storage, IBM DB2, JIRA tool and Confluence (team workspace) will be an advantage. Education
Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.
What will you do at Fynd?
- Run the production environment by monitoring availability and taking a holistic view of system health.
- Improve reliability, quality, and time-to-market of our suite of software solutions
- Be the 1st person to report the incident.
- Debug production issues across services and levels of the stack.
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realise it.
- Building automated tools in Python / Java / GoLang / Ruby etc.
- Help Platform and Engineering teams gain visibility into our infrastructure.
- Lead design of software components and systems, to ensure availability, scalability, latency, and efficiency of our services.
- Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs are met and driving Problem Management for permanent remediation.
- Participate in on-call rotation to ensure coverage for planned/unplanned events.
- Perform other task like load-test & generating system health reports.
- Periodically check for all dashboards readiness.
- Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
- Working with your SRE and Engineering counterparts for driving Game days, training and other response readiness efforts.
- Participate in the 24x7 support coverage as needed Troubleshooting and problem-solving complex issues with thorough root cause analysis on customer and SRE production environments
- Collaborate with Service Engineering organizations to build and automate tooling, implement best practices to observe and manage the services in production and consistently achieve our market leading SLA.
- Improving the scalability and reliability of our systems in production.
- Evaluating, designing and implementing new system architectures.
Some specific Requirements:
- B.E./B.Tech. in Engineering, Computer Science, technical degree, or equivalent work experience
- At least 3 years of managing production infrastructure. Leading / managing a team is a huge plus.
- Experience with cloud platforms like - AWS, GCP.
- Experience developing and operating large scale distributed systems with Kubernetes, Docker and and Serverless (Lambdas)
- Experience in running real-time and low latency high available applications (Kafka, gRPC, RTP)
- Comfortable with Python, Go, or any relevant programming language.
- Experience with monitoring alerting using technologies like Newrelic / zybix /Prometheus / Garafana / cloudwatch / Kafka / PagerDuty etc.
- Experience with one or more orchestration, deployment tools, e.g. CloudFormation / Terraform / Ansible / Packer / Chef.
- Experience with configuration management systems such as Ansible / Chef / Puppet.
- Knowledge of load testing methodologies, tools like Gating, Apache Jmeter.
- Work your way around Unix shell.
- Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS
- A focus on delivering high-quality code through strong testing practices.
What do we offer?
Growth
Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
Flex University: We help you upskill by organising in-house courses on important subjects
Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.
Culture
Community and Team building activities
Host weekly, quarterly and annual events/parties.
Wellness
Mediclaim policy for you + parents + spouse + kids
Experienced therapist for better mental health, improve productivity & work-life balance
We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!
About Us
Toronto Boutique Apartments (TBA) is a high-growth property management and corporate housing company managing 200+ furnished rental units. We operate at the intersection of hospitality, real estate, and tech, with a growing focus on automation and AI.
We're seeking a Performance Marketing Manager to own and optimize our live paid ad campaigns, improve SEO across landing pages, and explore the strategic use of generative AI in marketing execution.
Role Overview
This is not a strategy-only role—we’re looking for someone who can manage our existing campaigns and continuously improve performance through data, experimentation, and automation. You’ll work alongside our leadership team to scale tenant acquisition, owner outreach, and corporate partnerships.
Responsibilities
Paid Ads (Google, Meta)
- Manage and optimize active Google Ads and Meta campaigns across multiple segments
- Monitor spend, bidding strategy, and audience targeting
- Run multivariate tests (copy, creative, landing pages)
- Improve cost-per-lead and drive qualified conversions
SEO
- Improve on-page SEO and internal linking across TBA websites
- Identify technical SEO issues and coordinate fixes
- Work with content writers to build targeted, rankable pages
- Track performance using SEMrush, Google Analytics, and GSC
AI-Enhanced Marketing Execution
- Use generative AI tools (e.g., ChatGPT, Claude) to:
- Generate and iterate on ad copy, landing page variations, and SEO meta content
- Speed up content production and testing
- Support dynamic content personalization and retargeting workflows
Reporting and Analytics
- Build concise weekly reports on ad performance, SEO health, and test results
- Propose and implement data-backed improvements
Qualifications
- 3+ years of experience managing paid ad accounts and SEO projects
- Strong command of Google Ads, Meta Ads, SEMrush, and GSC
- Proven ability to optimize CPL, ROAS, and organic traffic
- Comfortable using generative AI tools in marketing workflows
- Bonus: Experience with real estate, property tech, or hospitality verticals
Why Join Us
- Clear KPIs and real impact from day one
- Freedom to experiment, iterate, and scale what works
- Small, fast-moving team with ownership and visibility
- Opportunities to explore AI-based marketing automation in a live business setting
About Company
Our client is a Tech-Based Platform for freelance photographers, videographers, food stylists, and cinematographers. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.
Roles and Responsibilities
1. Producing a diverse range of blog posts focused on subjects pertaining to the field
of photography.
2. To compose a myriad of blog entries pertaining to subject matters of relevance to the
realm of photography.
3. Undertaking comprehensive research into diverse subjects and products.
4. Supervising content interns and deliberating relevant material for blog publication.
5. Compose material for utilization in Facebook and Google advertisements.
6. Strategize and execute video content production.
7. Creation of marketing campaign material
8. Enhance content through the implementation of best practices in SEO.
Skills Required
• Excellent writing skills and proficiency in grammar and spelling.
• Ability to create compelling, engaging, and informative content
• Strong research skills to gather information from various sources.
• Knowledge of Search Engine Optimization (SEO) techniques to optimize content
for search engines
• Understanding of target audience and ability to write content that resonates with them.
• Strong communication skills to collaborate with other team members and clients
• Creativity and ability to come up with new and innovative content ideas
• Attention to detail and ability to proofread and edit own work
• Time management and organizational skills to meet deadlines and manage multiple
projects at once.
• Proficiency in providing guidance and leadership to interns for the assigned tasks.
Required Skills:
- Thorough knowledge on Sheet metal component design, material and thickness selection
- Competent on Electrical harness modeling in CATIA V5 – Electrical harness Routing (EHI) and Electrical Fitting installation.
- Independently handle Electrical harness modeling related to subsystem and car level..
- Able to interpret electrical schema and good understanding and able to apply while routing the harness
- Wire Bundle calculation
- Selection of protection, connectors, conduit, etc…
- Good Knowledge of materials & mechanical characteristics
- Ability to perform a weight assessment on assemblies, aggregates and installations
- Ability to analyze manufacturing non-conformity and to validate a back-up solution.
LogiNext is looking for a technically savvy and passionate Principle Engineer - Data Science to analyze large amounts of raw information to find patterns that will help improve our company. We will rely on you to build data products to extract valuable business insights.
In this role, you should be highly analytical with a knack for analysis, math and statistics. Critical thinking and problem-solving skills are essential for interpreting data. We also want to see a passion for machine-learning and research.
Your goal will be to help our company analyze trends to make better decisions. Without knowledge of how the software works, data scientists might have difficulty in work. Apart from experience in developing R and Python, they must know modern approaches to software development and their impact. DevOps continuous integration and deployment, experience in cloud computing are everyday skills to manage and process data.
Responsibilities :
Adapting and enhancing machine learning techniques based on physical intuition about the domain Design sampling methodology, prepare data, including data cleaning, univariate analysis, missing value imputation, , identify appropriate analytic and statistical methodology, develop predictive models and document process and results Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule and on budget Coordinate and lead efforts to innovate by deriving insights from heterogeneous sets of data generated by our suite of Aerospace products Support and mentor data scientists Maintain and work with our data pipeline that transfers and processes several terabytes of data using Spark, Scala, Python, Apache Kafka, Pig/Hive & Impala Work directly with application teams/partners (internal clients such as Xbox, Skype, Office) to understand their offerings/domain and help them become successful with data so they can run controlled experiments (a/b testing) Understand the data generated by experiments, and producing actionable, trustworthy conclusions from them Apply data analysis, data mining and data processing to present data clearly and develop experiments (ab testing) Work with development team to build tools for data logging and repeatable data tasks tol accelerate and automate data scientist duties
Requirements:
Bachelor’s or Master’s degree in Computer Science, Math, Physics, Engineering, Statistics or other technical field. PhD preferred 8 to 10 years of experience in data mining, data modeling, and reporting 5+ years of experience working with large data sets or do large scale quantitative analysis Expert SQL scripting required Development experience in one of the following: Scala, Java, Python, Perl, PHP, C++ or C# Experience working with Hadoop, Pig/Hive, Spark, MapReduce Ability to drive projects Basic understanding of statistics – hypothesis testing, p-values, confidence intervals, regression, classification, and optimization are core lingo Analysis - Should be able to perform Exploratory Data Analysis and get actionable insights from the data, with impressive visualization. Modeling - Should be familiar with ML concepts and algorithms; understanding of the internals and pros/cons of models is required. Strong algorithmic problem-solving skills Experience manipulating large data sets through statistical software (ex. R, SAS) or other methods Superior verbal, visual and written communication skills to educate and work with cross functional teams on controlled experiments Experimentation design or A/B testing experience is preferred. Experience in leading a team required.
Designation: Asst. Manager / Manager - Email Marketing
Department: Affiliate Marketing Team
Location: Mumbai
Qualification: Any Graduate or Post Graduate
Experience: 5+ years of relevant experience in email marketing and marketing automation experience with expertise in database management concepts and best practices.
Responsibilities:
- Responsible for email marketing program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements
- Design, assemble and create overall email marketing campaigns.
- Ensure messages are sent in proper form and template. Proofread emails for clarity, grammar, and spelling. Include specific graphics, incentives, and detailed descriptions.
- Develop a personalization strategy.
- Ensuring design and layouts of emails are optimized, user and mobile-friendly
- Create database of emails for lead generation.
- Purge non-deliverable email addresses and opt-outs.
- Include persuasive call-to-actions in advertisements and promotions.
- Understand and evaluate campaign metrics and distribute campaign performance to the marketing team.
- Work with management to define KPIs, create reporting and analyze campaign performance.
- Create recommendations to improve campaigns continuously.
- Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards
- Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth
- Support essential marketing operations initiatives in Mailmodo, Hubspot, and Salesforce such as managing the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing
Profile Brief:
- Strong working knowledge of email marketing tools like Mailmodo, Hubspot, Salesforce.com
- Must have superior communication skills, both written and verbal.
- Must be highly organized and self-motivated with a sense of urgency.
- Strong independent project management skills.
- Capable of handling multiple tasks with competing priorities under minimal supervision.
- Able to think critically and exercise independent judgment and discretion.
- Excellent attention to detail
Salary: Upto 6LPA (Negotiable)
IMMEDIATE JOINING PREFERRED!
- Bachelor's degree in Computer Science (or related field)
- 5+ years of relevant work experience
- Expertise in React.js, React-native, Python, Android & Database
- Experience with Agile or Scrum software development methodologies
- Ability to multi-task, organize, and prioritize work













