Technical Support Lead

About the Role

We are looking for a highly organized, proactive, and reliable Executive Assistant / Operations Coordinator to support the CEO in managing daily operations and ensuring smooth communication across all teams. This person will act as the CEO’s right hand—coordinating tasks, tracking progress, following up with team members, and ensuring everything runs efficiently.

The ideal candidate is someone who can take ownership, manage people and processes, and keep the CEO updated on priorities, deadlines, and issues.

Key Responsibilities

CEO Support

• Act as the primary point of coordination between the CEO and internal teams.
• Manage the CEO’s schedule, meetings, and task priorities.
• Prepare daily/weekly reports summarizing progress, blockers, and upcoming activities.
• Follow up on assigned tasks with team members and ensure timely completion.

Team & Operations Management

• Coordinate across departments (marketing, tech, sales, operations, support) to ensure alignment.
• Track team members' workloads, project statuses, and deadlines.
• Ensure all teams follow SOPs, workflows, and reporting structures.
• Maintain an organized overview of ongoing projects, tasks, and deliverables.

Communication & Documentation

• Draft internal communication, meeting notes, action items, and reminders.
• Handle basic administrative work (emails, follow-ups, documentation).
• Maintain dashboards or trackers to monitor progress across departments.

Process Improvement

• Identify bottlenecks and propose improvements to streamline operations.
• Help standardize reporting, workflows, and cross-team collaboration.

Confidentiality

• Handle all sensitive information with the highest level of discretion.

Requirements

• 2–5 years experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or similar role.
• Strong organizational and multitasking skills.
• Excellent communication skills (written and verbal).
• Ability to manage people diplomatically while ensuring accountability.
• Tech-savvy: familiar with tools like Notion, Google Workspace, Slack, CRM systems, etc.
• Strong attention to detail with the ability to anticipate needs.
• Ability to work independently with minimal supervision.

Preferred Qualifications

• Experience in a startup or fast-paced environment.
• Ability to create or optimize internal processes.
• Good analytical/reporting skills.

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

This is a work-from-Office opportunity, the company is based in Bangalore (Manyata Tech Park, Nagavara). We prefer candidates from Bangalore who can travel to the office.

• Job Title: Sales Executive
• Salary: ₹25,000 - ₹30,000 per month + Performance Based Incentives
• Experience Required: 2-3 years

• Job Description:

We are looking for a charismatic and empathetic Sales Executive to join our team. Our firm specializes in empowering individuals to launch their coaching careers, and we work with clients who bring high expectations and aspirations. The ideal candidate is not just a sales professional but a people person who genuinely understands the desires, needs, and dreams of our clients. You will play a key role in building trust, creating meaningful connections, and guiding potential clients toward achieving their coaching aspirations. If you are someone who thrives in an empathetic and goal oriented environment, we want to hear from you.

• Key Responsibilities:
• Client Engagement:
• Connect with potential clients through phone calls, meetings, or virtual interactions.
• Build strong relationships by actively listening to their goals, challenges, and aspirations.
• Provide a personalized, human touch to every interaction, making clients feel valued and understood.

2. Consultative Selling:

• Understand our services in depth and align them with the specific needs of potential clients.
• Address concerns and queries with patience and clarity, demonstrating how our offerings can help clients achieve their dreams.
• Persuasively communicate the value of our services, converting inquiries into enrolments.

3. Problem Solving:

• Identify and empathize with the challenges faced by potential clients in launching their coaching careers.
• Offer tailored solutions that help clients see a clear path to success.

4. Follow-Up and Relationship Building:

• Maintain regular follow-ups with leads, ensuring no opportunities are missed.
• Build long-term relationships that foster trust and encourage referrals.

Key Skills and Qualifications:

• 2-3 years of experience in sales, preferably in the coaching, education, or related fields.
• Exceptional interpersonal and communication skills with a charismatic & empathetic approach.
• Strong understanding of human behavior and the ability to connect on a personal level.
• Proven ability to convince and convert leads while maintaining integrity and trust.
• A background in coaching, education, or personal development is highly preferred.
• Goal-oriented mindset with the ability to work under targets and deadlines. Fluent in English

1. Good understanding of AJAX and JavaScript
2. Experience with RESTful services
3. Experience in building user interfaces with JavaScript frameworks like Angular
4. Skilled with common front-end technologies such as HTML, CSS, JS
5. Strong understanding of JavaScript concepts like Promises and asynchronous programming
6. Ability to decompose a problem into clear software and UX design actions.
7. Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g., lazy loading assets, using CDNs, caching, compression, etc.)
8. Experience in working with jasmine, karma, and Angular TestBed
9. Experience in working in agile environments
10. Able to maintain versioning for the source code using Git

Greetings from Hitbullseye !!!

About Hitbullseye:

Hitbullseye is one of the fastest-growing portals in the test prep education space. It is ranked among the top test prep portals in India by Alexa.com(an Amazon Company). With 1 crore + page views annually portal has traffic from MBA. Law PO & campus placement training domains. Bulls Eye has a classroom presence and has trained close to more than 2 lac students in classrooms since its inception in 1998.

Website: www.hitbullseye.com

Venue: E-305, Industrial Area, Sector 75,

Sahibzada Ajit Singh Nagar,

Punjab 160055

Currently, we are hiring a Content Developer for Our Mohali Office.

Work Profile

· Develop a web content strategy that encompasses the goals of a company and aligns with the company's image

· Keyword search and using target keywords to write search-engine copy that is optimized for search engines (SEO) while remaining entertaining and informative

· Editing and proofreading content

· Maintain content calendar for timely servicing of articles

· Provide editorial, creative and technical support to digital marketing

· Track web analytics to ascertain content engagement levels

· Stay abreast of current best practices in the industry and review competitor websites to compare their activities with those of your company

· Work with SEO team to improve meta descriptions, alt tags, headings, etc to improve rankings

· Develop and execute successful SEO strategies

· Conduct keyword research to guide content teams

· Help with lead magnets – ebooks, marketing page copy, brochures, emails, SMS, Whatsapp, etc.

Required Candidate

• Excellent Communication Skills ( Written & Verbal)
• Experience (0-2) Years Only
• Graduate or Post Graduate Can Apply
• Work From Office Only

Role and Responsibilities:

• To ensure  success   as   a   js   developer,   you   should   possess extensive   knowledge   of   Node.Js   based   services   like   Express   js, Multer.
• Candidate must be well aware of the JS concepts like promises, async-await, callback, fetch, and array methods like map, filter, reduce.
• Knowledge of GIT is a must.
• Must have sound knowledge of creating API through postman or similar tools, developing and maintaining all server-side network requests, ensuring optimal performance of the central database, collaborating with   front-end   developers   on   the   integration   of elements.
• Deep Understanding of mongo and MySQL.
• Working knowledge of Microservices.
• Good understanding of AWS services, Like Instance,S3, Route53, Elastic Bean Etc.
• Best writing code understanding.

Looking for Java Developers with hands on experience in 

Core Java – Java 8, Multithreading

Spring

Spring Boot

Microservices

Web Services(REST/SOAP)

Nice to have MQ or Kafka experience