What You'll be responsible for?
Understand business requirements from customers and craft conversational dialogue flows aimed to solve customer queries.
Ability to synthesize multiple perspectives (Clients, Developers, Program Managers) and create clear and compelling conversational journeys
Proactively identify impediments and provide resolutions during the Design and Ideation phases of a project
Be the client’s advocate and ensure that the solution is aimed at long-term success and exponential ROI
Detailed understanding of the underlying technology, platform, and product
Keep up with market trends and be a thought leader in the industry
Requirements
4-9 years of relevant experience in UX writing or design
Bachelor’s Degree in any field
Must have hands-on experience of Rest & Soap API
Strong experience with SQL (NoSQL experience is a plus).
Must have experience on popular API client such Postman tool
Troubleshooting and Configurations on ERP.
A clear understanding of Natural Language Processing (NLP) is a bonus
Proficiency in spoken and written English along with editing and proof-reading skills (word choice, grammar, and style)
Analytical Thinking: Use data-driven decision making to help define best practices of Conversation Design
Fluency in other languages apart from English is a bonus

Similar jobs
Job Title : Python Django Developer
Experience : 3+ Years
Location : Gurgaon (Work from Office)
Job Summary :
We are looking for an experienced Python Django Developer with strong expertise in building scalable web applications and distributed systems. The ideal candidate must have hands-on experience with Django, Redis, Celery, RabbitMQ, PostgreSQL, and Kafka to design and optimize high-performance applications.
Mandatory Skills :
Python, Django, Redis, Celery, RabbitMQ, PostgreSQL, Kafka
Key Responsibilities :
- Design, develop, and maintain web applications using Python & Django.
- Implement asynchronous tasks and background job processing using Celery with RabbitMQ/Redis.
- Work with PostgreSQL for database design, optimization, and complex queries.
- Integrate and optimize messaging/streaming systems using Kafka.
- Write clean, scalable, and efficient code following best practices.
- Troubleshoot, debug, and optimize application performance.
- Collaborate with cross-functional teams (frontend, DevOps, QA) for end-to-end delivery.
- Stay updated with the latest backend development trends and technologies.
Requirements :
- Minimum 3+ years of experience in backend development using Python & Django.
- Hands-on experience with Redis, Celery, RabbitMQ, Kafka, and PostgreSQL.
- Strong understanding of REST APIs, microservices architecture, and asynchronous task management.
- Knowledge of performance tuning, caching strategies, and scalable system design.
- Familiarity with Git, CI/CD pipelines, and cloud deployment (AWS/GCP/Azure) is a plus.
- Excellent problem-solving and communication skills.

Job Title: Sr. Reliability Engineer/ Engineering Manager
Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR
- System maintenance and administration of Applications and Software
- Integration with different systems and apps
- Must have knowledge on Microservices
- Should be proficient in scripting language Python, Good to have knowledge on Java
- Excellent over Root Cause Analysis
- Should be a technical as well as process-oriented candidate
- Excellent Debugging and Monitoring skills
- Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
- Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
- Responsible for operational support and problem resolution for application users and internal operations team
- Identifying, tracking, managing and resolving project issues effectively and efficiently
- Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
- Review and implement the processes related to IT Support and Operations before handing over to Support Services
- Strong ability to work independently on complex issues
- Collaborate efficiently with internal experts to resolve customer issues quickly
- Both Proactive & reactive in work approach
- Should be willing to work in 24/7 work environment
Ideal candidate has:
- 6-10 years
- Product Background
You are the superman, who is supposed to rescue the company and bring business to the company. Generating leads by tracking prospective clients and fixing appointments and then giving proper presentations to the client.
Job description:
- Identify new business opportunities and turn them into a closed deals.
- Develop proposals and hold product demonstrations and set customer expectations, negotiating and accurately forecasting to management.
- Consistently achieve quarterly and annual sales targets.
- Responsible for overall sales strategies and generating positive business outcomes for customers, who often have complex environments.
- Articulate and evangelize the vision and positioning for the SaaS solution to prospects.
- Develop a deep understanding of both the customers and competitive landscape, enabling a business dialogue to be conducted with C-level contacts and their teams.
- Drive creative business development activities to penetrate white space accounts.
- Develop and maintain relationships with existing and new contacts.
What Position Demands:
- Ability to generate new leads, draft proposals and make convincing presentations.
- Possess a Master's in Sales / Business or related discipline.
- Min. 3 years experience within a B2B sales role.
- Comfortable working in the US shift (6 PM to 4:30 AM).
- Experience with International Clientele preferred.
- Experience with SaaS products would be an advantage.
- Experience working across geographies and are comfortable dealing with small and medium businesses as your target client network.
- A prior network of clients in this area would be an advantage.
- Possess excellent interpersonal as well as written and verbal communication skills.
- Extremely critical about activity and revenue targets and every action of yours is focussed on achieving them.
- You are a driven individual who can operate with minimal training and can start working with full force from day one.
Exp : 3+ years
Job Description:
We are looking for a highly skilled full stack developer who is comfortable with both front and back-end programming. The person would be responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside backend developers for application’s features/ functionalities. The person would be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
Skillsets required:
- Hands on experience in development using Angular/React, Node JS & Python or Django framework
- Should have experience in any Database and working knowledge on any major Cloud like AWS or Azure
- Must have Web Services/ API knowledge
- Exposure to Docker, Kubernetes and defining CI/CD pipeline for deployment of a project is an added advantage
- Knowledge of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery) will be preferred
- Must be experienced in client interaction & mentoring the team.
Responsibilities:
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Check the platform to ensure responsiveness and efficiency
- Troubleshoot, debug, and upgrade the platform
- Create security and data protection settings
- Work with the analysts to improve the platform
1. Proven 2-3 years work experience as a Sales Representative in FMCG or a related role in Bangalore.
2. Strong understanding of the local market dynamics, customer preferences, and competition in Bangalore City.
3. Must have Excellent communication skills in regional language (Kanada) along with English & Hindi.
4. Self-motivated individual with a passion for sales and the ability to work independently / as part of a team.
5. Demonstrated problem-solving skills and the ability to think creatively to overcome challenges.
6. Bachelor's degree in Business, Marketing, or a related field is preferred but not mandatory.
7. Must have his laptop/Desktop /Smart phone+ Two Wheeler. 8. Flexibility to travel within Karnataka to meet with clients as & when required.
9. Ready to travel once in a quarter to HQ in Mumbai.
Title: SAP BW Developer
Start Date: ASAP
Description:
Experienced in BW Requirements gathering, customer interaction, detailed documentation of requirements, solutions and functional specifications
- Experience in designing and building core modeling artifacts in SAP BW 7.5 on HANA, ADSOs, Composite Providers, Open ODS Views, LSA++ architecture
- Experience in implementing SAP ABAP and SAP AMDP scripting in BW transformations
- Experience in using CDS views for data extraction into BW and for real time reporting
- Experience in using user exits, field exit and BADI’s implementations
- Experience in HANA architecture/design and data modeling - creating Schemas, Packages, Stored Procedures, Analytical Views, Attribute Views, Calculation Views.
- Experience building hybrid data modeling solutions
- Knowledge on HANA 2.0 features
- Knowledge on SAP modules SD, MM, FI, Supply Chain
- Experience in extracting data from non-SAP data sources
- Experience in performance tuning of high volume and complex transformation scenarios
- Planning and organizational skills, including ability to engage with multiple development projects concurrently and working to tight deadlines.
Responsibilities
- Design and implement solutions for the SAP Business Warehouse on HANA including Design Documents, Data flows, Data models
- Develop customer solutions using core modeling artifacts in SAP BW 7.5 on HANA, ADSOs, Composite Providers, Open ODS Views, including enhancing the existing DataSources, creating generic DataSources when required
- Create data models to support real time reporting
- Extract data from non-SAP data sources
- Design and implement SAP HANA info models using Attribute Views, Analytic Views, Calculation Views Restricted and Calculated Measures, Input Parameters, Variables, Stored Procedures, CE Functions and SQL script.
- Tuning jobs for high volume and complex transformation scenarios
- Developing and executing advanced data profiling, data validation scenarios.
- Adhere to BI/BW best practices and standards to maintain a stable Business Information environment
- Monitor BW loads, communicate and troubleshoot issues with data integrity, data design, and functional and technical software issues
- Perform routine program modifications, performance tuning, problem solving, debugging, and unit testing
- Maintain BW structures and support for ETL processes for data feeding in and out of BW
- Design data structures to optimize data load times and end-user data access response times
- Design processes to minimize data quality risks and proactively identify potential data issues
- Prepare project related documentation (functional design, technical design, test scripts) during the different stages of a project
- Will be working on multiple development projects concurrently under tight deadlines.
BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Responsibilities and Duties
- Provide world-class client support by working with clients to establish critical goals.
- Take ownership of the customer’s operational needs and steward throughout the organization as required.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Responsible for customer onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
- Ensure CSATs and NPS scores are maintained Assisting Sales Team
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Patient and active listener.
- Passion for service.
Qualifications and Skills
- High computer literacy and ability to learn new software.
- Knowledge of Technology and Software Solutions.
- Bachelor’s degree or equivalent education in Computer Engineering preferred.
- Job experience of 6 months to 2 years would be preferred.
- People from the Gurgaon location would be preferred.
- Experience in design and architecture.
- Sales cloud and service cloud expertise.
- Multi brand, and associated security model is a key problem statement.
- Channel integration using LWC is also a big topic of design discussions
- Telco knowledge,TMF










