What You'll be responsible for?
Understand business requirements from customers and craft conversational dialogue flows aimed to solve customer queries.
Ability to synthesize multiple perspectives (Clients, Developers, Program Managers) and create clear and compelling conversational journeys
Proactively identify impediments and provide resolutions during the Design and Ideation phases of a project
Be the client’s advocate and ensure that the solution is aimed at long-term success and exponential ROI
Detailed understanding of the underlying technology, platform, and product
Keep up with market trends and be a thought leader in the industry
Requirements
4-9 years of relevant experience in UX writing or design
Bachelor’s Degree in any field
Must have hands-on experience of Rest & Soap API
Strong experience with SQL (NoSQL experience is a plus).
Must have experience on popular API client such Postman tool
Troubleshooting and Configurations on ERP.
A clear understanding of Natural Language Processing (NLP) is a bonus
Proficiency in spoken and written English along with editing and proof-reading skills (word choice, grammar, and style)
Analytical Thinking: Use data-driven decision making to help define best practices of Conversation Design
Fluency in other languages apart from English is a bonus

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- Minimum 2 to 3 years of experience in PHP development.
- Proficient in CodeIgniter 3 & 4 frameworks.
- Strong expertise in JQuery, JavaScript, and MySQL.
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- Strong problem-solving skills and ability to work independently.
Location: Hybrid/ Remote
Openings: 2
Experience: 5–12 Years
Qualification: Bachelor’s or Master’s in Computer Science or a related technical field
Key Responsibilities
Architect & Design:
- Provide technical and architectural direction for complex frontend solutions,ensuring alignment with enterprise standards and best practices.
- Conduct design and code reviews to maintain high-quality, reusable, and scalable frontend interfaces for enterprise applications.
- Collaborate with cross-functional teams to define and enforce UI/UX design guidelines, accessibility standards, and performance benchmarks.
- Identify and address potential security vulnerabilities in frontend implementations, ensuring compliance with security and data privacy requirements.
Development & Debugging:
- Write clean, maintainable, and efficient frontend code.
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- Develop reusable frontend libraries that can be leveraged across multiple projects.
AI Awareness (Preferred):
- Understand AI/ML fundamentals and how they can enhance frontend applications.
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Collaboration & Reporting:
- Work closely with cross-functional teams to align on architecture and deliverables.
- Regularly report progress, identify risks, and propose mitigation strategies.
Quality Assurance:
- Implement unit tests and end-to-end tests to ensure code quality.
- Participate in code reviews and enforce best practices.
Required Skills
- 5-10 years of experience architecting and developing cloud-based global applications in a public cloud environment (AWS, Azure, or GCP).
- Strong hands-on expertise in frontend technologies: JavaScript, HTML5, CSS3
- Proficiency with Modern frameworks like React, Angular, or Node.js
- Backend familiarity with Java, Spring Boot (or similar technologies).
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Job Title : Mulesoft Ops Lead
Location : 100% Remote
What we're looking for
- 7+ years of professional work experience in the Enterprise Integration domain.
- Must have experience of implementing 2-3 end to end enterprise level integration solutions.
- Experience in Design and Implement Integration solutions leveraging Mulesoft.
- Good Understanding of REST/SOAP principles and Dataweave.
- Candidates must have a good understanding of Anypoint platform and Anypoint Studio.
- Must be able to work as an individual contributor.
- Should have Strong knowledge on securing the web APIs data-integrity/confidentiality (Oauth 2. 0, Web JWT Token, x509 certificates).
- Should have Knowledge on API Management concepts and fundamentals.
- Should have exposure to Integration with Salesforce, Workday, and Database.
- Should have a good understanding of HTTP and HTTPS protocols and basic knowledge on HTTP headers, request/response, XML/JSON data structure, SOAP/REST services.
- Experience on any enterprise service bus product and/or JMS messaging.
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- Experience on Oracle SOA, Oracle B2B is an advantage.
- Client facing roles so good communication skills are a must.
GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.
What Makes You The Right Fit :
- Engineering Degree
- 0-2 years experience in customer support or success roles.
- Ability to communicate with customers by email, chat, and phone.
- Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
- Customer-focused attitude.
- Willingness to work in a Startup.
Your Primary Responsibilities :
- You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
- Onboard new customers and help them digitalise their workflows in our software.
- Conducting training sessions for Users to ensure the right understanding of the Product.
- Keeping a track of the Product adoption.
- Maintain a profitable relationship with the clients.
- Play a key role in sharing the voice of users with the rest of the team.
- Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
- Work closely with the Quality Assurance team.
- Identify and report bugs & customer requests using JIRA.
-
Owner of the Self-Help knowledgebase of GaragePlug.
Performance Parameters
-
Renewals
- Upsell, Revenue generation
- Prevention of Churn
- Maintain NPS Score
- Support Response Time
Perks for you
- Work in fast globally growing Start Up
- Work with industry experts
- Opportunity for international travel
Location : Bangalore/Remote
Apply through this link
https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support
Designation: Backend Developer
Location: Mumbai (Currently Remote)
Principal Accountabilities:
- Develop, Enhance, and Modify Applications for a Global Market Environment.
- Design, Code, Test, Debug, and Document programs for corporate systems architecture.
- Work closely with Business stakeholders to define requirements for system applications
Work Dimensions:
- API integration, Application deployment, Test Driven Development & Agile methodologies
- Database designing ; (Knowledge of NoSQL databases is a plus).
- Familiarity in Unix/Linux development environments & tools including scripting.
- Designing system architecture for solving complex problems with a sound understanding of object-oriented programming and design patterns.
Work Context:
- A fast moving, high growth, entrepreneurial environment.
- Need to work on Git and work in a highly collaborative environment.
- Timely reporting is required.
- Must typically have in-depth knowledge of development tools and languages
- Ensure full legal and ethical compliance and conduct of business at all times and under all circumstances
- Attention to detail needed to maintain a global standard of work output
- Supervise, mentor, coach a small team of associates on a day to day basis for better management of their performance.
Role requirements:
- 2 to 6 years of experience in the IT industry
- 2+ years of experience in NodeJS
- Graduate degree (B.Tech/ BSc. IT) in IT/Engineering/Computer Science
- Strong problem-solving abilities
- Good communication skills.
- A good team player
- Delivering PPC campaigns to the most relevant and effective networks, based on analysis, monitoring, review and active decision-making
- Fully assessing and understanding business objectives and translating those goals into a PPC strategy and action plan
- Monitoring and reporting on key performance indicators and presenting progress to stakeholders and senior management
- Undertaking smart buying decisions to ensure maximum effect for a given online budget spend
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- Working with IT and web development teams to ensure there is a technical capability to deliver, capture and ensure the success of key aspects – such as landing pages, tracking codes and integration of analytics
empower healthcare payers, providers and members to quickly process medical data to
make informed decisions and reduce health care costs. You will be focusing on research,
development, strategy, operations, people management, and being a thought leader for
team members based out of India. You should have professional healthcare experience
using both structured and unstructured data to build applications. These applications
include but are not limited to machine learning, artificial intelligence, optical character
recognition, natural language processing, and integrating processes into the overall AI
pipeline to mine healthcare and medical information with high recall and other relevant
metrics. The results will be used dually for real-time operational processes with both
automated and human-based decision making as well as contribute to reducing
healthcare administrative costs. We work with all major cloud and big data vendors
offerings including (Azure, AWS, Google, IBM, etc.) to achieve our goals in healthcare and
support
The Director, Data Science will have the opportunity to build a team, shape team culture
and operating norms as a result of the fast-paced nature of a new, high-growth
organization.
• Strong communication and presentation skills to convey progress to a diverse group of stakeholders
• Strong expertise in data science, data engineering, software engineering, cloud vendors, big data technologies, real-time streaming applications, DevOps and product delivery
• Experience building stakeholder trust and confidence in deployed models especially via application of the algorithmic bias, interpretable machine learning,
data integrity, data quality, reproducible research and reliable engineering 24x7x365 product availability, scalability
• Expertise in healthcare privacy, federated learning, continuous integration and deployment, DevOps support
• Provide mentoring to data scientists and machine learning engineers as well as career development
• Meet project related team members for individual specific needs on a regular basis related to project/product deliverables
• Provide training and guidance for team members when required
• Provide performance feedback when required by leadership
The Experience You’ll Need (Required):
• MS/M.Tech degree or PhD in Computer Science, Mathematics, Physics or related STEM fields
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• Delivered multiple data science and machine learning projects over 8+ years with values exceeding $10 Million or more and has worked on platform members exceeding 10 million lives
• 9+ years of industry experience in data science, machine learning, and artificial intelligence
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• Knows how to solve and launch real artificial intelligence and data science related problems and products along with managing and coordinating the
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• Ownerships of key workflows part of data science life cycle like data acquisition, data quality, and results
• Experience building stakeholder trust and confidence in deployed models especially via application of algorithmic bias, interpretable machine learning,
data integrity, data quality, reproducible research, and reliable engineering 24x7x365 product availability, scalability
• Expertise in healthcare privacy, federated learning, continuous integration and deployment, DevOps support
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made staff decisions
• Very strong understanding of mathematical concepts including but not limited to linear algebra, advanced calculus, partial differential equations, and
statistics including Bayesian approaches at master’s degree level and above
• 6+ years of programming experience in C++ or Java or Scala and data science programming languages like Python and R including strong understanding of
concepts like data structures, algorithms, compression techniques, high performance computing, distributed computing, and various computer architecture
• Very strong understanding and experience with traditional data science approaches like sampling techniques, feature engineering, classification, and
regressions, SVM, trees, model evaluations with several projects over 3+ years
• Very strong understanding and experience in Natural Language Processing,
reasoning, and understanding, information retrieval, text mining, search, with
3+ years of hands on experience
• Experience with developing and deploying several products in production with
experience in two or more of the following languages (Python, C++, Java, Scala)
• Strong Unix/Linux background and experience with at least one of the
following cloud vendors like AWS, Azure, and Google
• Three plus (3+) years hands on experience with MapR \ Cloudera \ Databricks
Big Data platform with Spark, Hive, Kafka etc.
• Three plus (3+) years of experience with high-performance computing like
Dask, CUDA distributed GPU, TPU etc.
• Presented at major conferences and/or published materials
Role: Power BI Developer
Company: KOCH (https://www.kochind.com/" target="_blank">https://www.kochind.com)
Type: Permanent (Direct payroll)
Edu: Any Full time Graduates
Exp : 4+ Yrs
Job Location: Kundalahalli,Near Brookefield Hospital, Bangalore -560037
Job Description:
-
3+ years’ experience developing and implementing enterprise-scale reports and dashboards.
-
Proficiency with MS Power BI / SSRS.
-
Knowledge of logical and physical data modeling concepts (relational and dimensional).
-
Understanding of structured query language (SQL).
Key Skill Set
- Working knowledge of Marketing Cloud and Salesforce CRM. 4- 6 years of experience in marketing analytics and proven track record of solving marketing use cases.
- Expert on Marketing Cloud – Journey builder, content builder, email studio, social studio and automation studio.
- Knowledge in Marketing cloud connector, data extensions, APU integration with external systems.
- Knowledge of HTML/CSS and AMPscript.
- Understanding of data analysis, trend spotting and technology in Digital space.
- Strong written & verbal communication skills.
- Skilled in problem solving, planning, as well as being able to adapt to new environments.
- Marketing Cloud Certification is a Plus.
Key Responsibility Areas:
- Implement B2C marketing journeys and communications via Salesforce Marketing Cloud.
- Design Customer Journeys and automations using Journey builder and automation studio.
- Design, proof-read, send and monitor campaigns.
- Drive Personalization.
- A/B Testing.
- Build analytics reports and dashboards to provide visibility into marketing campaigns, email/sms results and measure effectiveness.
- Analyze, listen and plan actions on various social media channels using Social studio.
- Ability to translate Business requirement into technical requirements.
- Work closely with the Sales & Product Teams and execute campaigns to meet business objectives.
- Monitor impact of each campaign on key site metrics and report to stakeholders, on a regular basis.











