Job Description:-Technical Support Executive
The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.
Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
Conduct product demos and training
Should be open to work in general shift.
Should be open to travel locally or out of state.
Skills:-
Hardware and Networking are a must
Graduation is must
Good Knowledge of Hardware and Networking concepts
Good Knowledge of Windows, Linux and Mac OS, Android and iOS
Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.
Should be capable of handling a team of L1 engineers.
Prepare documents on technical knowledge.
Create and compares different solution from the same league.
Job Types: Full-time, Regular / Permanent
Shubham Vishwakarma
Full Stack Developer - Averlon
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The Senior Manager - Demand Generation - will report to the CEO and will be responsible for generating an agreed number of qualified leads via outbound prospecting. To achieve this, the individual will build and lead a team of business development Associates who will reach out to customers via LinkedIn In-mails, Emails, Cold Calling, and WhatsApp messages.
Key Responsibility Areas (KRAs)
1. Commit a certain number of qualified leads to the management on a monthly, quarterly and annual basis.
2. Build and lead a team of Business Development Associates to drive the committed number.
What do we look for?
1. A minimum of 5 years of experience in B2B lead generation via outbound.
2. Should have worked in a company selling SaaS products of ticket size of approximately Rs. 40k to Rs. 100k per month (MRR) in India.
3. Bonus if you have two or more years of B2B sales experience.
4. Should have hired and led a team of at least 5 people.
5. Should have had at least 3 years of experience working in a B2B SaaS company.
6. Should have taken up Lead Generation goals/targets in the past.
7. Should have reported to a Founder/CXO in the past.
8. Should have worked at a fast-growing startup for at least 2 years.
- Minimum of 5 years of experience in B2B Lead Generation via outbound.
- Bonus if you carry 2 or more years of B2B Sales experience.
- Should have worked in a company selling SaaS products of ticket size of approximately Rs. 40k to Rs. 100k per month (MRR) in India.
- Should have hired and led a team of at least 5 people.
- Should have had at least 3 years of experience working in a B2B SaaS company.
- Should have taken up Lead Generation goals/targets in the past.
- Should have reported to a Founder/CXO in the past.
- Should have worked at a fast-growing startup for at least 2 years.
Must have strong skills on:
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4) Have a passion for supporting our customers in making the best use of Microsoft Dynamics 365 Business Central.
5) Familiarity with supporting remote manufacturing users from offshore is a plus.
6) Excellent Communication Skills
Good to have knowledge on:
1) Certification in Microsoft Dynamics 365 Business Central Functional consultant is a good to have.
2)You have a good knowledge of English and speaking in French is a plus.
3) Knowledge of European taxation in a broad sense.
Company Overview
Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.
Qualifications
- At Least graduation, preferably in commerce from prominent institute
- 0-1 years of experience in customer support
Skills
- High level of empathy and aptitude to help and resolve problems for others.
- Learning ability to understand the software from the end user’s perspective.
- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.
- Knowledge of Malayalam & Telugu regional language is a must.
- Other desirable skills:
- Preferably a female candidate
- Expressive and good communication skills
- Good listener and empathetic disposition
- Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.
Roles & Responsibilities
Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.
Google AnalyticsRole-
You should have a strong grasp of current marketing tools and strategies and be able to help integrate digital marketing campaigns from concept to execution. The Digital Marketing Intern
will work with the marketing team, coordinating with other teams (such as design, HR, etc) to launch campaigns on time.
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- Coordinate with other support functions to develop marketing material
- Define schedules, handle posting on social media
- Keep an eye on the trends, suggest and execute campaigns around them
- Perform audits, plan and execute all digital marketing activities, including SEO/SEM, email, social media, and display advertising campaigns
- Design, build and maintain social media presence, increase the availability of multiple platforms
- Measure and report the performance of integrated marketing efforts, and assess against goals (ROI and KPIs)
- Brainstorm new and creative growth strategies
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Qualifications-
- BS/MS, BMM degree in marketing or a related field
- Proven working experience of 0-1 year in digital marketing & contribution to B2B sales if any
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
- Experience with A/B and multivariate experiments
- Solid knowledge of website advertising and analytics tools (e.g., Google Adwords, Google Analytics, Facebook Advertising)
- Strong analytical skills and data-driven thinking
- Up-to-date with the latest trends and best practices in online marketing and measurement
- Eager to learn and grow from marketing coordinator to digital marketing executive
Responsibilities:
- Should act as a technical resource for the Data Science team and be involved in creating and implementing current and future Analytics projects like data lake design, data warehouse design, etc.
- Analysis and design of ETL solutions to store/fetch data from multiple systems like Google Analytics, CleverTap, CRM systems etc.
- Developing and maintaining data pipelines for real time analytics as well as batch analytics use cases.
- Collaborate with data scientists and actively work in the feature engineering and data preparation phase of model building
- Collaborate with product development and dev ops teams in implementing the data collection and aggregation solutions
- Ensure quality and consistency of the data in Data warehouse and follow best data governance practices
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- Bachelor’s or Masters in a highly numerate discipline such as Engineering, Science and Economics
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- Good understanding of AWS ecosystem for big data analytics
- Hands on experience in creating data pipelines either using tools or by independently writing scripts
- Hands on experience in scripting languages like Python, Scala, Unix Shell scripting and so on
- Strong problem solving skills with an emphasis on product development.
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The ideal candidate will have strong creative skills and a portfolio of work which
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Maintain awareness of current industry and technology standards, social
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Bachelor's degree in Graphic Design or related field
0-1 years of experience in graphic design
Proficient in Adobe Creative Suite
Strong communication, conceptual thinking, typography skills and design skills
Portfolio of work
Location: Pune
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan to achieve pre-assigned targets
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase sales pipeline
• Customer Relationship Management
• Understand customer requirements and pass on insights for the product portfolio improvement based on customer interaction/feedback
• Key Account Management
• Establish relationship with the customers of the company.
• Ensure customer satisfaction
• Identify and develop sources to increase sales leads
• Maintain database of current as well as prospective customers
• Advise higher Management about the customer needs and requirements
• Prepare and provide weekly schedule of planned activities
• Help optimize existing business operations procedures to reduce costs
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon