Technical Support Executive

at BD Software

Technical Support Executive

BD Software

Company

Home

Technical Support Executive

at BD Software

Posted by Zakir Rangwala

2 - 4 yrs

₹3L - ₹4.5L / yr

Navi Mumbai

Skills

Antivirus

DLP

MDM

Job Description:-Technical Support Executive

The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.

Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.

Conduct product demos and training

Should be open to work in general shift.

Should be open to travel locally or out of state.

Skills:-

Hardware and Networking are a must

Graduation is must

Good Knowledge of Hardware and Networking concepts

Good Knowledge of Windows, Linux and Mac OS, Android and iOS

Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.

Should be capable of handling a team of L1 engineers.

Prepare documents on technical knowledge.

Create and compares different solution from the same league.

Job Types: Full-time, Regular / Permanent

Job Description:-Technical Support Executive

The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.

Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.

Conduct product demos and training

Should be open to work in general shift.

Should be open to travel locally or out of state.

Skills:-

Hardware and Networking are a must

Graduation is must

Good Knowledge of Hardware and Networking concepts

Good Knowledge of Windows, Linux and Mac OS, Android and iOS

Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.

Should be capable of handling a team of L1 engineers.

Prepare documents on technical knowledge.

Create and compares different solution from the same league.

Job Types: Full-time, Regular / Permanent

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About BD Software

Founded :

2016

Type :

Services

Size :

20-100

Stage :

Profitable

About

BD Software Distribution Pvt. ltd. "Distributing Safety; Helping Cyber peace!" BD Software Distribution Pvt. Ltd. is a Value Added Distributor (VAD) offering industry-leading consumer, SMB & Enterprise-level solutions in the Indian market. Incorporated in June 2016, BD Software Distribution Pvt. Ltd. were appointed as Country Partner for one of the top brands in cybersecurity industry worldwide, Bitdefender. This is an exclusive strategic tie-up. BD Software also distributes End Point Protector (DLP solutions) from CoCosys, Zecurion DLP & UBA, ZEROSPAM, MailVault (Email Backup Solution), PROGET (MDM), Digitware (Cloud Backup Solutions), Abbyy (Fine Reader & OCR), PDF AutoSigner (Digital Signing Solution). Since its inception, BD Software has more than 750,000+ users across India using their various solutions. Together with our channel partners, we focus on bridging the most comprehensive protection from malware and cyber threats to government and educational organizations, businesses and consumers. Our background, technical strength and partner network across the country enables us to lead some of the best practices in challenging and complex IT Security environments. BD supports more than 1000+ partner network spread across the country servicing from consumer, SMB to large Enterprises & Government. Team BD have more than 50 members spread across India to look into the Sales, Marketing, Support, Back Office and Administration process. Plans are on to expand to neighboring countries soon. BD Software Distribution Pvt. Ltd. has a registered Head office in satellite city of Vashi, Navi Mumbai and a branch office in Kolkata( East India). We are looking to connect with vendors who would like to offer their products in the Indian Market and with partners who would like to offer our solutions to their valued clientele. Divided we Survive, To-gather we Thrive. Let's join hands to grow & prosper together.

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