Cutshort logo
BD Software logo
Technical Support Executive
Technical Support Executive
BD Software's logo

Technical Support Executive

Zakir Rangwala's profile picture
Posted by Zakir Rangwala
2 - 4 yrs
₹3L - ₹4.5L / yr
Navi Mumbai
Skills
Antivirus
DLP
MDM

Job Description:-Technical Support Executive


The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.

Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.

Conduct product demos and training

Should be open to work in general shift.

Should be open to travel locally or out of state.

Skills:-


Hardware and Networking are a must

Graduation is must

Good Knowledge of Hardware and Networking concepts

Good Knowledge of Windows, Linux and Mac OS, Android and iOS

Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.

Should be capable of handling a team of L1 engineers.

Prepare documents on technical knowledge.

Create and compares different solution from the same league.


Job Types: Full-time, Regular / Permanent

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About BD Software

Founded :
2016
Type :
Services
Size :
20-100
Stage :
Profitable

About

BD Software Distribution Pvt. ltd. "Distributing Safety; Helping Cyber peace!" BD Software Distribution Pvt. Ltd. is a Value Added Distributor (VAD) offering industry-leading consumer, SMB & Enterprise-level solutions in the Indian market. Incorporated in June 2016, BD Software Distribution Pvt. Ltd. were appointed as Country Partner for one of the top brands in cybersecurity industry worldwide, Bitdefender. This is an exclusive strategic tie-up. BD Software also distributes End Point Protector (DLP solutions) from CoCosys, Zecurion DLP & UBA, ZEROSPAM, MailVault (Email Backup Solution), PROGET (MDM), Digitware (Cloud Backup Solutions), Abbyy (Fine Reader & OCR), PDF AutoSigner (Digital Signing Solution). Since its inception, BD Software has more than 750,000+ users across India using their various solutions. Together with our channel partners, we focus on bridging the most comprehensive protection from malware and cyber threats to government and educational organizations, businesses and consumers. Our background, technical strength and partner network across the country enables us to lead some of the best practices in challenging and complex IT Security environments. BD supports more than 1000+ partner network spread across the country servicing from consumer, SMB to large Enterprises & Government. Team BD have more than 50 members spread across India to look into the Sales, Marketing, Support, Back Office and Administration process. Plans are on to expand to neighboring countries soon. BD Software Distribution Pvt. Ltd. has a registered Head office in satellite city of Vashi, Navi Mumbai and a branch office in Kolkata( East India). We are looking to connect with vendors who would like to offer their products in the Indian Market and with partners who would like to offer our solutions to their valued clientele. Divided we Survive, To-gather we Thrive. Let's join hands to grow & prosper together.
Read more

Company social profiles

linkedin

Similar jobs

Blockwoods Marketing Management OPC Pvt Ltd
Chennai, Ambattur
0 - 3 yrs
₹1.5L - ₹4L / yr
Artificial Intelligence (AI)
Generative AI
Kling AI
VEO3
Thumbnail creation
+7 more

JOB ROLE : Graphic Designer with AI Skills


Key Responsibilities


• Create compelling and effective logos, designs, print and digital media

• Utilize AI-powered platforms to generate strong visually appealing designs.

• Prompt Engineering


Coordinate with marketers to understand requirements, campaign objectives, and content directions. Continuously review and improve the generated content to ensure visual quality, originality, and brand consistency. Stay updated with cutting-edge AI video creation tools and industry trends, integrating new skills and technologies as needed.


Required Skills & Qualifications


• Innovation and Quality oriented mindset

• Proficient in Adobe Illustrator, Premiere Pro, Photoshop, After Effects (or any similar platforms)

• Experience or strong interest in AI video generation tools (such as Hedra AI, Kling AI, VEO3, RunwayML, Synthesia, Pictory, or similar platforms).

• Thumbnail creation (e.g., Midjourney, Leonardo AI)

• Strong English writing skills and basic understanding

• Use AI Text-to-Speech tools (e.g., ElevenLabs, Descript) to generate voiceovers

• A portfolio showcasing your work.

• Creative mindset with an eye for high-quality content and digital storytelling.

• Team player with strong communication skills to liaise with the marketing department.

• Ability to blend AI + human creativity for seamless storytelling and marketing trends.

Read more
KreditBee
at KreditBee
2 recruiters
shruthi j
Posted by shruthi j
Bengaluru (Bangalore)
2 - 8 yrs
₹3L - ₹4.5L / yr
Voice processing

Key Responsibilities:

  • Handle escalated voice calls transferred by L1 agents or supervisors.
  • Provide expert-level support for complex issues and ensure timely resolution.
  • Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
  • Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
  • Identify patterns in escalations and suggest process/product improvements.
  • Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
  • Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
  • Ensure adherence to SLAs and internal escalation protocols.
  • Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

  • 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
  • Strong verbal communication skills with fluency in [English/Other relevant language].
  • Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
  • Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
  • Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
  • Willingness to work in rotational shifts or weekends, if required.
  • Bachelor's degree or equivalent preferred.


Read more
Graygraph Technologies Pvt Ltd
Noida
1 - 3 yrs
₹3L - ₹5L / yr
International Business
Client Servicing
Communication Skills
Search Engine Optimization (SEO)

Job Description for Project Manager:

·         

1.   Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

2.   Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and emails.

3.   Manage projects, and establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.

4.   Coordinate with various departments within the organization, including support, service, and technology, and manage resources, in order to ensure the seamless functioning of the client accounts.

5.   Responsible for client receivables; planning and execution of monthly retention.

6.   Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

7.   Preferred Location Noida.

8.   Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

9.   Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

10. Achieves strategic customer objectives and account plans defined by company management.

11. Good relationship-building skills (internal, external, and cross-cultural).

12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.

13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.

14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, and expectations and assess customer needs on an ongoing basis.

 

 

What we are looking for

· Excellent communication skills

· Must have Experience in Digital Marketing.

 

Why should you join us

· Fixed working timings- 5 days working

· Attractive Incentives

· Young and vibrant work culture

 

 

Job Location: Noida Sector 63

Job Profile: Project Manager

Job Timing: Night Shift 

 

Read more
Insane Marketers
at Insane Marketers
5 recruiters
Mandara Shetty
Posted by Mandara Shetty
Bengaluru (Bangalore)
8 - 15 yrs
₹10L - ₹15L / yr
Video Editing
Adobe Photoshop
Final Cut Pro
Adobe After Effects
Video production
  • Oversee the editing of all video content, ensuring it aligns with the creative vision and storytelling objectives.
  • Manage the editing team, assigning projects, monitoring progress, and ensuring deadlines are met.
  • Collaborate with Directors, Producers, and Motion Graphics Designers to create cohesive and engaging narratives.
  • Maintain quality control on all output, ensuring that the final products meet the high standards expected by clients and stakeholders.
  • Innovate and drive the adoption of new editing technologies and techniques to keep the agency at the forefront of the industry.


Read more
OyeBusy
Laxmi Singh
Posted by Laxmi Singh
Remote only
1 - 3 yrs
₹1L - ₹2L / yr
Recruitment
Team Management
Recruitment/Talent Acquisition

HR Recruiter Job Description We are looking for an experienced human resources recruiter to help us attract and hire skilled candidates in a demanding field. The successful candidate will have a track record of success in recruiting passive and active candidates through social media, job sites, professional organizations, and job fairs.


In addition to developing our recruiting processes and talent pipeline, this role will be responsible for screening, interviewing, hiring, and onboarding qualified candidates. Must be able to work effectively with management to understand job requirements and create effective job descriptions. company name: BATTERSEA WEB EXPERT location: DWARKA MOR 5 working days Mon to Fri 10:00 AM to 7:00 PM, sat sun fixed off https://www.oyebusy.com/


Job Types: Full-time, Permanent, Fresher, Internship, Temporary

Contract length: 3 months


Salary: ₹5,000.00 - ₹10,000.00 per month


Schedule:

• Day shift


Experience:

• Recruiting: 1 year (Preferred)



Read more
Connection Loops
at Connection Loops
2 recruiters
shubham redlawar
Posted by shubham redlawar
Remote only
0 - 2 yrs
₹3L - ₹5L / yr
Business Development
New business development
Communication Skills
Sales presentations
Negotiation
+1 more

Position Overview:

We are seeking a highly motivated and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, developing and maintaining client relationships, and driving revenue growth. As a Business Development Executive, you will play a key role in expanding our customer base and achieving sales targets.

Responsibilities:

  • Identify and research potential clients and market segments to generate new business opportunities.
  • Conduct market analysis and stay up-to-date with industry trends to identify key areas for business growth.
  • Develop and implement strategic sales plans to achieve revenue targets and expand the customer base.
  • Build and maintain strong relationships with existing and prospective clients through effective communication and regular follow-ups.
  • Conduct sales presentations and product demonstrations to showcase the value proposition and benefits of our products/services.
  • Collaborate with cross-functional teams, including marketing and product development, to align strategies and meet customer needs.
  • Prepare and present sales proposals, contracts, and negotiations to secure new business deals.
  • Track and report on sales activities, pipeline, and performance using CRM software.
  • Attend industry conferences, trade shows, and networking events to promote our company and build professional relationships.
  • Stay updated on the competitive landscape and industry developments to identify market opportunities and maintain a competitive edge.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in business development, sales, or a similar role.
  • Strong understanding of sales principles and techniques.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain client relationships.
  • Self-motivated with a results-oriented mindset.
  • Demonstrated ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in using CRM software and other sales tools.
  • Willingness to travel as required.
  • We offer a competitive salary package along with opportunities for professional growth and development. If you are a driven individual with a passion for sales and business development, we encourage you to apply.


Read more
MulticoreWare
Chennai
3 - 6 yrs
₹7L - ₹12L / yr
skill iconData Science
skill iconMachine Learning (ML)
Natural Language Processing (NLP)
Computer Vision
skill iconC
+6 more

Senior Engineer  – Artificial Intelligence / Computer Vision
(Business Unit – Autonomous Vehicles & Automotive - AVA)


We are seeking an exceptional, experienced senior engineer with deep expertise in Computer Vision, Neural Networks, 3D Scene Understanding and Sensor Data Processing. The expectation is to lead a growing team of engineers to help them build and deliver customized solutions for our clients. A solid engineering as well as team management background is a must.


About MulticoreWare Inc
MulticoreWare Inc is a software and solutions development company with top-notch talent and skill in a variety of micro-architectures, including multi-thread, multi-core, and heterogeneous hardware platforms. It works in sectors including High Performance Computing (HPC), Media & AI Analytics, Video Solutions, Autonomous Vehicle and Automotive software, all of which are rapidly expanding. The Autonomous Vehicles & Automotive business unit specializes in delivering optimized solutions for sophisticated sensor fusion intelligence and the design of algorithms & implementation of software to be deployed on a variety of automotive grade hardware platforms.


Role Responsibilities
● Lead a team to solve the problems in a perception / autonomous-systems scope and turn ideas into code & products
● Drive all technical elements of development, such as project requirements definition, design, implementation, unit testing, integration, and software delivery
● Implementing cutting edge AI solutions on embedded platforms and optimizing them for performance. Hardware architecture aware algorithm design and development
● Contribute to the vision and long-term strategy of the business unit


Required Qualifications (Must Have)
● 3 - 7 years of experience with real world system building, including design, coding (C++/Python) and evaluation/testing (C++/Python)
● Solid experience in 2D / 3D Computer Vision algorithms, Machine Learning and Deep Learning fundamentals – Theory & Practice. Hands-on experience with Deep Learning frameworks like Caffe, TensorFlow or PyTorch
● Expert level knowledge in any of the courses related Signal Data Processing / Autonomous or Robotics software development (Perception, Localization, Prediction, Planning), multi-object tracking, sensor fusion algorithms and familiarity on Kalman filters, particle filters, clustering methods etc.
● Good project management and execution capabilities, as well as good communication and coordination ability
● Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related fields


Preferred Qualifications (Nice-to-Have)
● GPU architecture and CUDA programming experience, as well as knowledge of AI inference optimization using Quantization, Compression (or) Model Pruning
● Track record of research excellence with prior publication on top-tier conferences and journals

Read more
Digixhub
at Digixhub
2 recruiters
Hema latha
Posted by Hema latha
Remote, Mumbai
0 - 1 yrs
₹0.4L - ₹0.6L / yr
Digital Marketing
Search Engine Optimization (SEO)

We are looking for an enthusiastic a Digital Marketing Intern for leading Digital marketing & Blockchain solutions partner based in Mumbai to assist in the planning, execution and optimization of our online marketing efforts. The promotion of services and solutions through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.

The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Responsibilities and Duties

1) Excellent understanding of digital marketing concepts and best practices

2) Excellent knowledge of SEO and off-page optimization

3) Knowledge of Wordpress ( or at least interest in learning wordpress is preferred)

Qualifications and Skills:

Mandatory : Candidate should have completed Digital marketing course.

Education : 12th or Graduation with Digital Marketing Course.

Excellent communication and interpersonal skills.

Analytical mindset and critical thinking.

Benefits :

1. Stipend

2. Work from home

3. Internship Letter

4. Letter of recommendation/ appreciation

5. Full time Placement offer after completion of Internship (Based on performance)

Contract length: 5 months

Read more
Simform Solutions
at Simform Solutions
4 recruiters
Noopur Bhavsar
Posted by Noopur Bhavsar
Ahmedabad
3 - 5 yrs
₹4L - ₹6.5L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconExpress
skill iconMongoDB

Our backend(NodeJS+PHP) team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the PHP and NodeJS stack.

 

Role + Responsibilities:

  • Work with the team to design, develop and support scalable applications        
  • Developing API’s(REST), designing the database schema and implement same in web frameworks like Laravel and Express along with ORM(including migration script and seeds data)    
  • Very good end-to-end debugging skills in PHP and NodejS stack.    
  • Write, test, and release production-ready code.        
  • Work with our DevOps team to ensure continuous deployments of our applications

 

Person Specification and Qualifications:

  • Experience developing highly scalable services and APIs(in NodejS and PHP frameworks)    
  • Knowledge of data modelling and database performance using NoSQL/SQL    
  • Strong experience with PHP framework like Laravel(PHP) and JS frameworks like Express, and other Framework In nodeJS.    
  • Good knowledge in code versioning(git or svn)    
  • Good knowledge in html templating, javascript, html and css.    
  • Good experience with code deployment on server like ubuntu, linux.    
  • Knowledge of SDK integration(social media sdk like Facebook, google, etc and cloud services sdk like AWS and Azure)    
  • Familiarity developing SaaS applications in AWS/Azure cloud services.        
  • In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications
Read more
INEN SOLUTIONS PVT LTD
at INEN SOLUTIONS PVT LTD
1 recruiter
Bineesh VB
Posted by Bineesh VB
Cochin
1 - 3 yrs
₹2L - ₹5L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconExpress
Develop the back end services (API )needed for in house products. Experience in Node JS / JSON
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos