Technical Support Executive

Senior Software Engineer

Location: Pune, India (Hybrid)

Job Type: Full-Time

About This Role

As a Senior Software Engineer, you are a full-stack technical owner. You design the solution, write the hard code, mentor junior engineers, and ensure nothing reaches production that you would not be proud to review. You will work on cloud-native healthcare platforms serving major US health plans, and are expected to bring architecture thinking, AI proficiency, and a high ownership mindset to every sprint.

About Us

We are the Solutions-as-a-Service arm who represents a shift from traditional outsourcing models toward outcome-led execution.

We do not sell effort, transactions, or headcount. It delivers measurable business outcomes. Built on more than 130 years of combined healthcare payer expertise, the organization brings together deep domain knowledge, AI-driven platforms, and operational excellence to solve complex challenges across the payer ecosystem.

The group’s flagship company has spent over 17 years building cloud-native platforms that support health plans managing billions in premiums and millions of members. These capabilities are extended and positioned as the Industry OS for AI, enabling intelligent automation of complex workflows at scale. We integrate these strengths into a single execution model. Teams are embedded with clients from day one, applying proven workflows, platform intelligence, and domain expertise to accelerate outcomes without a learning curve.

With headquarters in Chicago and a global delivery center in Pune, and a team of 300+ professionals, we are focused on transforming payer operations across claims, enrollment, billing, provider data management, appeals and grievances, and independent dispute resolution.

What You’ll Do

•Own end-to-end design and delivery of full-stack features across .NET Core backend and React frontend

•Lead technical design sessions - propose solutions, evaluate trade-offs, document decisions

•Mentor and code-review junior and mid-level engineers; raise the technical bar of the team

•Communicate proactively with business teams, product, and client-facing leads on requirements and delivery timelines

•Troubleshoot and resolve complex production issues independently and with speed

•Enforce source code quality standards: pull request hygiene, branching discipline, and test coverage gates

•Drive Agile sprint ceremonies - own estimation, WBS breakdown, and sprint commitment

•Architect and integrate Azure PaaS services into the platform including AKS, App Services, Function Apps, Service Bus, and Key Vault

•Champion Claude AI and Claude Code across the team - demonstrate AI-assisted code scaffolding, test generation, and review acceleration

•Surface technical risks early; propose and own mitigation paths

Tech Stack

•App: .NET Core / C#, ASP.NET Core Web API, Entity Framework Core

•Frontend: React JS, JavaScript / TypeScript

•Scripting: Python - scripting, automation, and data processing

•Data: SQL Server, PostgreSQL, T-SQL, CQRS / MediatR

•Cloud: Azure AKS, App Services, Function Apps, Service Bus, Key Vault

•Delivery: Azure DevOps, CI/CD pipelines, Git

•AI: Claude AI, Claude Code, Anthropic API

What You Bring

•5 to 8 years of overall experience in software development

•.NET Core (C#) - deep, production-grade experience with complex backend systems

•ASP.NET Core Web API - design, versioning, authentication, and performance tuning

•React JS - component architecture, state management, and performance optimization

•Python - scripting, automation pipelines, or data processing tasks

•SQL Server and/or PostgreSQL - advanced query design, indexing, execution plans, and schema ownership

•CQRS pattern - practical implementation experience, MediatR preferred

•Design Patterns and SOLID Principles - applied, not just theoretical

•Entity Framework Core - including migrations, raw SQL fallback, and N+1 awareness

•Azure DevOps - pipeline creation and management, not just consumption

•Strong analytical and problem-solving skills - you debug what others cannot

•Excellent written and verbal communication in English

•Degree in Engineering, Computer Science, or equivalent from a recognized university

Good to Have

•Azure PaaS services - AKS, App Services, Function Apps, Service Bus, Key Vault, API Management

•Microservices architecture and inter-service communication patterns

•Unit and integration testing frameworks such as xUnit, NUnit, Moq, or TestContainers

•PostgreSQL advanced features - JSONB, partitioning, replication, or indexing strategies

•Infrastructure-as-Code exposure with Bicep or Terraform on Azure

•Healthcare payer domain knowledge - claims, enrollment, benefits, or provider data

•Familiarity with Anthropic API or LLM integration patterns in production applications

AI Proficiency

This is not a checkbox. We are an AI-native engineering org. We use Claude AI and Claude Code daily. As a Senior Engineer you are expected to:

•Use Claude Code or an equivalent AI coding assistant actively - integrated into your daily PR and design workflow

•Apply AI for intelligent test coverage, boilerplate acceleration, and architectural spike analysis

•Bring AI-assisted patterns into your team - teach, demonstrate, and help standardize usage

•Evaluate AI-generated code critically: know where it needs human oversight and correction

Functional Competencies

•Technical leadership - raise the quality bar through standards, reviews, and visible contribution

•Agile/Scrum mastery - sprint planning, retrospectives, and WBS discipline

•Cross-functional collaboration with product, infrastructure, and client-facing teams

•Mentorship - you make junior engineers better through reviews and pairing, not just criticism

•Outcome orientation - you measure success by shipped value and defect escape rate, not lines of code

Why Join Us

•Own complex, high-stakes engineering on healthcare SaaS platforms serving millions of members

•AI-native culture - Claude AI and Claude Code are daily tools, and you will help define how the team uses them

•Senior engineering voice in architecture, hiring, and technical direction

•Competitive base salary with strong performance-linked incentives

•Health insurance and learning and development support

•Hybrid setup from our Pune delivery center with direct access to US leadership

•Startup agility, enterprise domain depth, and a 300+ person global team behind you

We are looking for an experienced and dynamic to join our team. The ideal candidate will be responsible for designing, developing, and delivering high-quality technical training programs to students.

We are looking for an innovative and dedicated technical manager who can own the responsibility of the team to increase the efficiency of overall project execution. The role includes working towards designing and deploying customer-specific solutions, guiding the team, and getting the projects executed in a timely manner with measurable outputs.

Successful tech managers should make sure that he/she is technically updated and help the team by giving appropriate solutions to customers.

Responsibilities: 

• Good knowledge of IT Infrastructure, servers, storage, networking, virtualization, HCI, and AWS (basic functionalities).
• Must have experience in Data Center Infrastructure management.
• Sound knowledge of backup, security, and compliance with different industry verticals while implementing infra projects.
• End to end Project management experience.
• Ability to manage and guide the team towards the successful completion of projects.
• Excellent internal personal skills.
• Excellent spoken and written communication.
• Must have a calm mind to understand problems and critically think about the given problems.
• Should have the knack to tackle customer queries and interact on ongoing projects.
• Must be adaptable to new technologies, ideas, and fresh processes of managing IT and deploying solutions to customers.
• Must have soft skills that are essential for customer engagement, and team handling.
• Report to management on the progress of different projects. Solutions and ongoing technical requirements of the customer.

Requirements and Qualifications

• Bachelor’s degree in computer science, information technology, or related field
• Minimum of 6+ years experience in the Information Technology field
• Minimum of 3+ years experience in management
• Ability to work in a high-pressure, deadline-driven environment
• Exceptional communication and reporting skills
• Solid working knowledge in all required computer infrastructure and data center environments.
• Outstanding leadership skills and ability to delegate responsibilities effectively

Nice to Have

• MBA or Master’s degree preferred

We are looking for an Flutter Developer responsible for the development and maintenance of applications.The primary focus will be on creating new experiences and maintaining the acclaimed app. You will be working along-side other engineers and developers working on different layers of the infrastructure.

Responsibilities:

• Working closely with another mobile application developer leading the other platform development
• Deliver across the entire app life cycle –concept, design, build, deploy, test, release to app stores and support.
• Working directly with developers and product managers to conceptualize, build, test and realize products.
• Gather requirements around functionality and translate those requirements into elegant functional solutions.
• Working with web developers to create and maintain a robust framework to support the apps.
• Working with the front end developers to build the interface with the focus on usability features.
• Create compelling device specific user interfaces and experiences.
• Work on bug fixing and improving application performance.
• Optimizing performance for the apps.
• Keep up to date with the latest industry trends in the mobile technologies.
• Able to estimate the time required to complete project deliverable.
• Able to work in a fast-paced start-up environment.

Requirements

• Candidate must have flutter and dart experience.
• Minimum 2-4 years work experience in iOS / Android (Java/Kotlin and Objective-C/Swift)
• Strong in Android Java. Candidate should have a good understanding of thread management, memory management and other aspects of Java for mobile application development.
• Strong OO design and network programming skills.
• Strong written/verbal communication skills.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Experience with Knowledge and understanding of Firebase
• Proficient understanding of code versioning tools, such as Git
• Familiarity with cloud message APIs and push notifications
• Qualification- Any computer science graduate/postgraduate

What you need to have:

Roles & Responsibilities:
·Manage company’s various online bidding profiles
·Identifying quality lead and bringing up the projects for the company
·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
·Handle the initial discussions and collect the strategic information about the prospects
·Understand complex project requirements and prepare proposal /bid to generate leads
·Continue prospect engagement and account management throughout the sales cycle until closure.
·Independently collaborate with the technical team for presentation with prospects.
·Scout for new bidding platforms and websites to catch out the opportunities.
 
Skill & Experience Required
·Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
·Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
·Experience with lead generation and prospect management via various online bidding platforms.
·Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
·Lead generation through LinkedIn, database, and other social networks would be an added value.
·Ability to handle the sales independently or as part of a team

We are looking for a Developers who can create crafted web and mobile applications from UI using the React library. Your primary responsibility will be the implementation of visual elements and their behaviors with user interactions and ensure technical feasibility of UI/UX designs.. You will be defining how the application looks and functions by working with both the front-end and back-end developers.

1.A developer who is proficient with ReactJS (Redux or Flex)

2.Strong hands on the backend with nodeJS and has experience in developing robust web application with javascript

3.Should have basic understanding of AWS, various Databases and able to write simple api with express

4.Familiar with concepts like Isomorphic web apps , state management, push state, local storage, and promises

5.Sufficient knowledge on git, test driven development and browser debugging

SKILLS

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc. Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools such as Git, SVN, and Mercurial
• Educational qualifications of B.E. or M.E. equivalent degrees in Computer Science will be preferred