Technical Support Executive

Job Summary

We are seeking a highly skilled and experienced Senior Salesforce QA Engineer to lead the end-to-end quality assurance for our enterprise Salesforce platform. In this role, you will design robust test strategies, establish automated testing pipelines, and validate complex custom configurations, Apex code, and integrations. As a senior member of the team, you will bridge the gap between business requirements and technical execution, ensuring the delivery of high-quality, scalable solutions across Sales, Service, and Custom Clouds.

Key Responsibilities

• Test Strategy & Planning: Define, implement, and maintain comprehensive test strategies, test plans, and test cases covering functional, regression, integration, and end-to-end scenarios.

• Test Automation: Architect, scale, and maintain automated testing frameworks using enterprise tools (e.g., Provar, Tricentis Tosca, or Selenium with Java/Python) specifically optimized for Salesforce's dynamic UI.

• Complex Custom Validation: Validate complex programmatic customizations (Apex classes, Triggers, Lightning Web Components) and declarative features (Advanced Flows, Validation Rules).

• Integration Testing: Lead end-to-end API testing (REST/SOAP) to verify seamless data flow between Salesforce and upstream/downstream external systems.

• Environment & Release Management: Oversee sandbox deployments, data masking, and regression testing during Salesforce seasonal releases and monthly deployment cycles.

• Defect Lifecycle Management: Own the defect tracking process in Jira or Azure DevOps, collaborating closely with developers, business analysts, and product owners for rapid root-cause resolution.

• Mentorship & Leadership: Provide technical guidance and mentorship to junior QA engineers and lead user acceptance testing (UAT) phases with business stakeholders.

Required Technical Skills & Qualifications

• Experience: 5 to 10 years of dedicated software quality engineering experience, with a minimum of 3+ years focused exclusively on testing Salesforce ecosystems.

• Salesforce Core Knowledge: Deep understanding of Salesforce architecture, data models, object relationships, sharing rules, and platform governor limits.

• Automation Expertise: Hands-on experience developing framework code or no-code architectures using tools like Provar, Selenium WebDriver, Tricentis Tosca, or UFT.

• API Testing: Proficient in API testing tools such as Postman, SoapUI, or automated API frameworks.

• Agile & Devops: Strong experience working within Agile/Scrum methodologies and integrating automated tests into CI/CD pipelines (e.g., Copado, Jenkins, GitHubActions).

• Data Management: Proficiency in writing SQL queries and utilizing Salesforce Data Loader for test data creation and verification.

Sales Executive – IAM/IGA

Experience: 3–5 Years

Location: Mumbai

Work Mode: Hybrid

Employment Type: Full-time

Role Overview

We are looking for a Sales Executive with 3–5 years of B2B technology sales experience, preferably in IAM/IGA, cybersecurity, or enterprise SaaS. The candidate will be responsible for generating new business, engaging senior IT/Security decision-makers, managing the sales pipeline, and driving opportunities to closure.

Key Responsibilities

• Generate and develop new B2B sales opportunities..

• Engage with CISOs, CIOs, IT/Security Heads, and decision-makers..

• Manage leads, follow-ups, pipeline, negotiations, and closures..

• Understand and present IAM/IGA and Identity Security solutions to prospects..

• Coordinate with technical/pre-sales teams for demos and PoCs..

• Achieve monthly and quarterly sales targets..

• Build and maintain strong client relationships..

• Willingness to travel for client meetings is a primary requirement..

Required Skills

• 3–5 years of B2B/IT/SaaS sales experience..

• IAM/IGA knowledge or experience preferred..

• Strong communication, presentation, networking, and negotiation skills..

• Strong client-facing and relationship-building abilities..

• Target-driven and self-motivated..

• Comfortable engaging with senior stakeholders..

• Willingness to travel for business/client meetings..

Role Overview

Credit Samadhaan is seeking a Sales Executive responsible for onboarding Credit Samadhaan Kendra Partners through structured inbound and outbound sales efforts. The role focuses on lead conversion, partner relationship management, and achieving monthly onboarding targets while maintaining ethical sales practices.

Key Responsibilities

Sales & Lead Engagement

Inbound and outbound communication to potential partners from the company database and marketing leads.

Understand lead requirements and evaluate suitability for Credit Samadhaan Kendra partnership.

Clearly and ethically explain Credit Samadhaan’s services, Kendra model, and value proposition.

Invite leads to webinars, demos, and credit awareness sessions, followed by structured closure activities.

Convert qualified leads into paid Credit Samadhaan Kendra Partners.

Overview:

Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.

MUST HAVE 1YR OF EXP INTO INTERIOR DESIGN BACKGROUND AND SALES EXP.

Key Responsibilities:

1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.

2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.

3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.

4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.

5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.

6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.

7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.

8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.

9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.

10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.

Hello,

Greetings for the day !!!

Tridat Technologies is hiring “C4C Consultant" for one of the France based world class & most renowned manufacturing organisation based @ Mumbai!!!

BRIEF DESCRIPTION OF PROJECT:

We are aiming at reinforcing our CRM Competency Center for IDS Global CRM Projects.

This strategy is based on the following points:

** Support on the Echancement and Evolutions for IDS Global CRM projects For example CMA, PPL, WEASY

** Solution is based on Salesforce software

** Creation of an internal Competency Center to Manage Support and Projects

JOB RESPONSIBILITIES:

SAP Cloud for Customer (C4C) consultant experience should be at least 5 years - Experience with SAP C4C Sales and Service processes.

- Excellent understanding of Business flow & expertise in requirement gathering from business department.

- Experience with C4C business configuration

- Excellent knowledge about Layouts, Language Adaptations, Code list restrictions and other Administrator activities.

- Configuration of C4C solution using OData, KUT, Workflows, MDR

- Experience with C4C Data Migration and Mass Data Maintenance

- Develop and maintain extension and CD fields with translations

- Experience working with data tools to import and update data in C4C system

- Employee and Service Agent Management

- Familiar with Integration between C4C and SAP ERP On-Premise using HCI

- Technical Support to Sales User department

- SAP ERP and IDOC experience will be helpful

EXPERIENCE: 5+ years

SKILL LEVEL REQUIRED: Medium

SERVICE WINDOW: 10am to 7pm (Mon to Fri)

WORK MODE: Work from office

LOCATION: Mumbai

Position: ETL Developer

Location: Mumbai

Exp.Level: 4+ Yrs

Required Skills:

* Strong scripting knowledge such as: Python and Shell

* Strong relational database skills especially with DB2/Sybase

* Create high quality and optimized stored procedures and queries

* Strong with scripting language such as Python and Unix / K-Shell

* Strong knowledge base of relational database performance and tuning such as: proper use of indices, database statistics/reorgs, de-normalization concepts.

* Familiar with lifecycle of a trade and flows of data in an investment banking operation is a plus.

* Experienced in Agile development process

* Java Knowledge is a big plus but not essential

* Experience in delivery of metrics / reporting in an enterprise environment (e.g. demonstrated experience in BI tools such as Business Objects, Tableau, report design & delivery) is a plus

* Experience on ETL processes and tools such as Informatica is a plus. Real time message processing experience is a big plus.

* Good team player; Integrity & ownership

Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others. 

Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms. 
http://www.sportzinteractive.net/">www.sportzinteractive.net 

2+ years of experience on web technologies.

Primary Responsibilities:

• Coding and debugging pure JavaScript, polyglot and multi-lingual applications
• Working closely with Technical Lead/Project Manager to ensure development timelines are met
• Contribute with ideas to improve system design or streamline product delivery
• Working with challenging applications involving Real Time Data
• Working on different platforms including the usage of the Native SDKs provided on JavaScript

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

Functional: HTML5, CSS3, JavaScript, Vue.js, Typescript, Stimulus JS, AJAX, Browser performance & optimization, Asynchronous requests handling and partial page updates, Browser Developer Tools, GIT and JIRA.