Technical Support Executive

ROLE AND RESPONSIBILITIES

The primary job of the incumbent is to detail and document all customer-impacting processes.

He/ She shall also be the domain expert on the credit card management system and be the interface for system enhancements as well as testing the functionalities before the release of those enhancements into production.

●      Document all customer-impacting processes. Discuss with all stakeholders to lay out the processes for the organisation.

●      Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

●      Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

●      Lead the UAT for Credit Card Management systems/ EUC systems. Define and execute test cases for code and product changes pending implementation.

●      Research transactional data to identify anomalies and facilitate process improvement efforts.

● Manage/ Control the overall process depository.

Qualifications and Education Requirements

SKILLS REQUIRED

●      Deep understanding of the Credit Card life cycle.

●      Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

●      2/3 years’ experience in a Credit Card Operations/ Service

●      Highly organized with strong communication, problem-solving, documentation, and presentation skills.

●      Bachelor’s degree preferred, but relevant years’ experience considered.

●      Experience with use case development and testing coordination.

Knowledge of process analysis and process efficiencies.

● Proficiency in Microsoft Word and Excel

1. Sell real estate projects to the clients
2. Handle Clients queries and their requirements, build relationships
3. Go for meetings and inspections with clients
4. Database management related to Clients and Properties.
5. Report on the deals under various stages of progress with their status.
6. Achieve Monthly / Annual Business targets of self and team.
7. Close prospective Clients  and ensure Collections.

Enterprise Sales Manager/Senior Sales Manager: Salesforce sales

Location - India (Permanent Work From Home)

Website - http://www.srijan.net">www.srijan.net 

We’re looking for Enterprise Sales Manager/Senior Sales Manager: Salesforce sales who will manage and close deals in Srijan accounts and prospects. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world-class service. Furthermore, the ability to work cross-functionally with demand generation, Pre-Sales, and marketing teams to cultivate a pipeline is a must.

Passion, drive, and creativity are some of the basic skills that we look at, in this role. Experience in handling full-lifecycle sales in an individual contributor environment, along with working with partners to drive our business forward in the specified territory is key to being a successful Srijan representative.

Responsibilities:

• Identify new business opportunities within the companies in the US, who are invested or investing in  Salesforce.
• Develop strong relationships and identify prospect needs at all decision-making levels.
• Influence client decisions and advocate for client needs to negotiate win-win solutions.
• Work closely with various teams including Delivery Operations, Pre-Sales, Marketing, and Accounts to ensure seamless implementation and effective growth.
• Collaborate effectively across internal teams and create an atmosphere of trust and open communication.
• Engage with our channel partners and various subject matter experts to drive sales opportunities.
• Travel to client meetings as needed.
•  

 The ideal candidate will have the following characteristics:

• Experience of 7+ years of sales/client origination experience in the US, with Salesforce experience. 
• Demonstrated experience in selling complex software and services to enterprises and fortune 500’s.

• Can work in US time zones.

• End-to-end sales experience with salesforce.

• Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation, and ongoing relationship management.
• Should have intellectual agility and an entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency in acquiring and serving clients.
• Experience and the know-how to work in a start-up, fast-paced technology environment.
• Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels.

Job Requirements :

- 4+ years of Java development experience

- 4+ years of microservice development experience with Spring boot framework

- Core & Advanced Java (Threading, Design Patterns, Data Structures) J2EE, REST web services

- Excellent knowledge of Enterprise Design Patterns

- Full stack development with Angular 8 experience will be a plus

- Experience with test driven software development

- Exposure to telecom domain

- ETOM/ SID which make the TM Forum framework

 Job Description: Senior Software Engineer- Embedded Systems

Videogram is looking for Software Engineer in Embedded Systems who will be responsible for designing the embedded systems and installing them in machines and tools. You will be playing an important role in our software team who will be responsible to design and develop the software that controls the processor (micro-controllers and digital signal processors) of the machine. You come with a role as a professional Embedded System Software Engineer to execute a complete embedded software development lifecycle.

Responsibilities:

• Design and implement software of embedded devices and systems from requirements to production and commercial deployment. Responsible for the complete embedded software development lifecycle
• Design, develop, code, test, and debug system software
• Coordinate with the engineers from other disciplines to develop the end product of the requisite standards
• Customize the software to suit the needs of the product nature and expected functioning
• Debug the system to remove the anomalies and inconsistencies

Requirements:

• Candidates require a bachelor's degree in computer science, electrical engineering, software development, embedded software, etc. 
• The candidate should be an undergraduate in Computer Science or a relevant field
• Hands-on experience in C++11 or later programming languages
• Knowledge of GIT Version control
• Experience in doing bare metal or RTOS development
• Hands-on experience in developing the code in Linux
• They require exceptional programming skills and competence in using software tools. 
• Knowledge of operating systems and of the interaction between hardware/software is important for this profile. 
• The attributes of problem-solving ability, analytical skills, proactive behavior, and an adaptable approach are important in this position. 
• This discipline of engineering provides scope for creative minds and poses challenges to perform quality work.
• Scripting in Python & Bash is an add-on
• Experience in any of the following technologies:

           UART | SPI | I2C |MIPI DSI |Display Port | Low-Level Sata

Additional/ Desirable Interests:

• Personal interest in videography/ photography and audio production
• Experience working programmatically with videos/ images/ audio
• Exposure to low-level details of any video/ image codecs
• Exposure to movie container file formats especially QuickTime/mp4
• Working knowledge of exFAT file system

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.

Responsibilities

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Skills

• At least one year of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.