Job Description:-Technical Support Executive
The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.
Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
Conduct product demos and training
Should be open to work in general shift.
Should be open to travel locally or out of state.
Skills:-
Hardware and Networking are a must
Graduation is must
Good Knowledge of Hardware and Networking concepts
Good Knowledge of Windows, Linux and Mac OS, Android and iOS
Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.
Should be capable of handling a team of L1 engineers.
Prepare documents on technical knowledge.
Create and compares different solution from the same league.
Job Types: Full-time, Regular / Permanent
Shubham Vishwakarma
Full Stack Developer - Averlon
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About our client :
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Know More About Us https://angel.co/recruit/jobs/2226000">https://br.iq/about/us
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Full Stack Developer - Averlon