Technical Support Executive
Overview
We are looking for a Technical Support Executive to provide on-site and remote support to clients. The role involves handling hardware, networking, and server-related issues, along with assisting clients via phone, email, and chat.
Key Responsibilities
- Provide technical support through calls, email, and chat
- Visit client locations in Mumbai and outstation when required for installation, troubleshooting, maintenance, and training
- Install, configure, and troubleshoot hardware, networking devices, servers, and GPU systems
- Coordinate with internal teams to resolve technical issues
- Maintain proper documentation of client queries and resolutions
- Work with the sales team to identify opportunities for upselling and cross-selling technical solutions
- Ensure timely responses and maintain professional communication with clients at all times
Requirements
- Bachelor’s degree in IT, Computer Science, or related field
- Basic knowledge of computer hardware, networking, servers, and GPU systems
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
- Willingness to travel for client support
- Strong problem-solving skills and ability to troubleshoot issues independently
Other details
Office: Bhayander, Mumbai
Client Visits: Mumbai and outstation as required
Experience: 6 month – 1year experience
CTC : 10000 to 20000 per month depend on the interview
Fresher: for a fresher, we offer a 6-month internship, and after that, based on performance, full time opportunity
Stipend - 5000 per month
Shubham Vishwakarma
Full Stack Developer - Averlon
About Daten Wissen Pvt Ltd
About
We build AI-powered applications to automate business processes and operations. We are a DPIIT-recognized startup and also an NVIDIA Inception startup partner.
Connect with the team
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Location: Thane to Navi Mumbai for Field Sales
Reporting Structure: Reporting to Business Head/ MD
Work Description:
1. Achieving monthly sales targets.
2. Developing new clients, finalizing & closing the deal with them.
3. Follow up for inquiries with clients. / (Resolve client inquiries.)
4. Calculation of rates (taking rates from brokers & suppliers, adding margin, cost of fund and other factors to give competitive offers)
5. Make competitive & prepare accurate quotations.
6. Negotiation with clients, brokers for order and negotiate rates with suppliers.
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8. Monitor purchases are done at the lowest rates with better credit terms and good quality.
9. Monitoring on the planning of delivery, arrangement of transport and other charges
10. Follow up for delivery with supplier’s team and coordinating with customers
11. Delivery material on time with quality requirements of the client.
12. Monitoring of dispatches of sales bills on time with proper supporting documents and also monitoring & managing bill processing systems.
13. Recovery on daily basis
14. Follow up on Debit Note for delay payment.
15. Updating the market trends daily
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17. Managing any dispute related to purchase, sales on priority.
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22. Ensure timely resolution of queries or complaints of Supervises, clients & transport person etc.
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1. Candidates must be very enthusiast & Street Smart
2. Excellent verbal and written communication skills
3. Good with MS Office Suite, particularly MS Excel
4. In-depth understanding of sales principles and customer service practices
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6. A team player with high level of dedication
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If anyone interested apply through link:- https://tiny.cc/NGtalent
Technical Support Operations
- Infrastructure support and escalation management
- Effective management of infrastructure
- Proactive maintenance of Infrastructure at branches and HO
- Timely closure of tickets with in SLA
- Maintaining 100% uptime of Network.
- Proactive monitoring maintenance of network and Internet bandwidth
- Maintaining the working condition of the IT assets.
- Preparing the IT assets for the new joinees in a timely and effective manner.
- On-time execution of assigned projects;
- Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.
- Ensure the regular Security measures are taken on the infrastructure.
- Ensure the process adherence as per IT Policies
Qualifications:
- 3 + years of overall experience in IT Infrastructure domain.
- Degree in Computer Sciences / IT or equivalent
Other Requirements:
- Keen interest in experimenting with new Technology/gadgets/systems
- Should take the responsibility for Infrastructure needs and fulfill the same
- Should be a great team player and a good manager
- A great multitasker who should be able to work in a demanding environment
- Should be well connected with the vendor community
- Strong written and oral communication and interpersonal skills
- Must have a go-getter attitude.
- High social responsibility & Integrity
- Compliance twitho policies, rules, and regulations
- Belief in Teamwork & Effective leadership
Technical Skills
- Good Knowledge on the end point infra support and server support
- Good Knowledge on IT security
- Linux, Windows OS knowledge
- Good knowledge on Networking and network security
Soft Skills
- Escalation handling
- Vendor management
- Good Decision making skill
Data Science
Machine Learning (ML)
Pythono You’re both relentless and kind, and don’t see these as being mutually
exclusive
o You have a self-directed learning style, an insatiable curiosity, and a
hands-on execution mindset
o You have deep experience working with product and engineering teams
to launch machine learning products that users love in new or rapidly
evolving markets
o You flourish in uncertain environments and can turn incomplete,
conflicting, or ambiguous inputs into solid data-science action plans
o You bring best practices to feature engineering, model development, and
ML operations
o Your experience in deploying and monitoring the performance of models
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o You have exceptional writing and speaking skills with a talent for
articulating how data science can be applied to solve customer problems
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o Graduate degree in engineering, data science, mathematics, physics, or
another quantitative field
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grade ML models with ML frameworks (TensorFlow, Keras, PyTorch) and
libraries like scikit-learn
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predictive applications
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testing, and model building
o Deep experience with ensemble ML approaches including random forests
and xgboost, and experience with databases and querying models for
structured and unstructured data
o A knack for using data visualization and analysis tools to tell a story
o You naturally think quantitatively about problems and work backward
from a customer outcome
What’ll make you stand out (but not required)
o You have a keen awareness or interest in network analysis/graph analysis
or NLP
o You have experience in distributed systems and graph databases
o You have a strong connection to finance teams or closely related
domains, the challenges they face, and a deep appreciation for their
aspirations
PythonSummary/Objective:
We are looking for high performing developers who will get to develop an awesome product which the end user must love and trust. You will be responsible for building, scaling and maintaining the multiple modules, encompassing - external integration, API management, building business and operation processes, designing and defining micro services, designing multi-input/output state machines. You will work closely with business, product and UI teams and build products that would maximise business impact and customer delight. We are looking for people who love to challenge and contribute to new way of thinking. We value entrepreneurship skills, rolling up sleeves, resolving issues and raising up the bar. We love people who are excellent with delivery and execution and have a design thinking approach. You should be comfortable learning in a fast-paced environment and applying it at work. A quick overview of our stack:Python, MySQL, NoSQL, Memcache, Bigquery Microservices Responsibilities
• Write clear and effective API documentation.
• Write codes to integrate applications being used by various stakeholders
• Write and review test cases to QA pass your own code.
• Write/review test cases for code and process coverage
• Review code for both oneself and team members
• Reviewing designs, code, and processes from a system security standpoint
• Defining and building micro-services
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• Tracking module health, usage, behaviour tracking, measure and improve code and processes Requirements
• An engineer with at least 1-7 years of working experience in web services, preferably in Python
• Must have penchant for good API design.
• Must be a Stickler for good clear and secure coding
• Must have built and released APIs in production
• Experience in working with RDBMS and No SQL databases
• Must have designed thoughtful, extensible data models
• Knowledge of identifying, defining and building micro-services
• Working knowledge of GCS, AWS, Azure or any other cloud provider
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Thanks
.NET
C#Qualifications Required:
Education: Relevant degree in software engineering fields; training in principles and techniques of software development.
Experience: 1-5 years of relevant software architecture, software development and software testing experience.
Skills:
- Strong technical skills in .Net, C#, VB, SQL Server 2008, Oracle, AJAX, Web Services. Strong English reading and writing communication skills, with an ability to express and understand complex technical concepts. Strong analytical, problem-solving, and conceptual skills. Ability to work in teams and has strong interpersonal skills. Ability to work under pressure and meet tight deadlines. Ability to deal with clients and travel to project sites. Possess good organizational skills. Demonstrated ability to lead a moderate group of software engineers and also able to work independently. Ability to anticipate potential problems, determine and implement solutions.
Responsibilities: Responsible for software development activities throughout the project, including key phases of process such as development, testing, implementation.
Other: Be familiar with systems concepts design and standards. Good awareness and practical approach of standard SDLC and be quickly able to understand adhere to coding standard followed by Ember Technologies Pvt. Ltd.
.NET
AngularJS (1.x)
Angular (2+)
Javascript|
Responsibilities: • Utilize established development tools, guidelines and conventions including but not limited to ASP.NET [Web API], SQL Server and C#.NET. |
|
Requirements |
|
• 4+ years of development experience using C#.NET. |
Python- Design and plan how test automation will be used within the company, you will then need to execute the plan.
- Test simple to moderately complex application components based on functional requirements in production and dev environments.
- Work closely with the development team to identify, report, and troubleshoot defects; verify problem fixes in a detailed, efficient, and timely manner
- Conduct end-to-end testing to ensure deliverables meet requirements and expectations
- Perform SQL queries to analyze and manipulate data.
- Detects and tracks software defects and inconsistencies and reports them to development and project management teams.
- Working with product owners and developers to define acceptance criteria, identify risks, and plan testing coverage for upcoming features
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TECHNICAL SKILLS:
- 4 years of experience testing solutions in object-oriented design and web applications developed using Python, Django, and Web API. Strong working knowledge of architecture and GUI usability.
- 4-year experience using selenium
- Minimum 1 year of experience in database testing with the ability to understand, write and execute SQL queries.
- A good understanding of software fundamentals including software design, algorithm development, data structures, code modularity, and maintainability.
- Ability to understand and approach projects in a logical and systematic manner so testing is detailed, thorough, and accurate.
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- Ability to communicate well and comfort in working with multiple internal and external teams.
PERSONAL QUALIFICATIONS:
- Bachelor’s Degree in Computer Science/related field or relevant work experience
- Minimum 3 years of software testing experience through a full system development life cycle, including implementing test plans, test cases, and test procedures
- Ability to teach yourself new technologies, processes, and products at a fast pace.
JD:
• Demonstrable graphic design skills with a strong portfolio
• Proficiency in Photoshop, XD, Illustrator or other visual design and wire-framing tools
• Strong Knowledge on Adobe Photoshop, Illustrator, Adobe XD.
• Strong knowledge on HTML, CSS, Jquery, Javascript.
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• Experience in CSS Preprocessors like SASS, LESS
• Experience in create logos, brochures, Flyers
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• Up-to-date with the latest UI trends, techniques, and technologies
profile
Planning and overseeing new marketing initiatives.
Increasing the value of current customers while attracting new ones.
Finding and developing new markets and improving sales.
Attending conferences, meetings, and industry events.
Developing quotes and proposals for clients.
Developing goals for the development team and business growth and ensuring they are met.
Training personnel and helping team members develop their skills.
Essential Qualification -
Bachelor’s degree in business, marketing or related field.
Experience in sales, marketing or related field.
Strong communication skills and IT fluency.
Ability to manage complex projects and multi-task.
Excellent organizational skills.
Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
C#
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Full Stack Developer - Averlon